New Hanover Metro Treatment Center

1611 Castle Hayne Rd, Bldg C Wilmington, NC 28401
DetoxInpatientOutpatient
New Season - New Hanover Metro Treatment Center NC 28401

About New Hanover Metro Treatment Center

New Hanover Metro Treatment Center is an opioid addiction treatment center that’s located in Wilmington, North Carolina. They have a team of addiction professionals who will work with you to create a custom treatment plan for your needs. Medication Assisted Treatment, counseling, and medical exams are some of the services that are provided at a low fee.

Effective Treatment While Continuing Your Daily Life

The facility chooses to use medication assisted treatment for addiction recovery because they believe it’s the most effective treatment program. It’s designed to address the psychological and physiological components of your addictions. Staff members can use the approach to treat addictions to substances such as fentanyl, hydrocodone and codeine. You’ll receive your treatment while continuing to go to school, work, or tend to family obligations.

You’ll receive clinically approved medications such as methadone, Buprenorphine, or Suboxone. While methadone may be ideal for patients with higher levels of physical dependency, all three medications are effective at reducing cravings and withdrawal symptoms.

Achieving Long Lasting Success Through Counseling

Along with medication, you’ll receive addiction counseling as a part of your medication assisted treatment. Your counselor will teach you about the effects of substances on your brain and your behaviors. Through either individual, group, or family counseling, you’ll develop your coping skills, understand your triggers, and establish a plan that will help you overcome your addiction.

Immediate Treatment Through NARCAN

One unique thing I noticed about the New Hanover Metro Treatment Center is they are a NARCAN® distribution site. NARCAN® Nasal Spray is used to immediately treat a known or suspected opioid overdose. The facility offers a confidential educational program on the medication and provides it to all individuals.

Fun Activities in Wilmington

The town of Wilmington is right near the coast of North Carolina. In addition to water activities such as swimming or surfing, you can spend time visiting the Bellamy Mansion Museum or enjoying nature at Airlie Gardens.

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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Location

Accepted Insurance

New Hanover Metro Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) evolve with clients' changing needs and are often well-suited for clients exiting inpatient rehab and those at an increased relapse risk. These programs typically involve between nine and 20 hours of treatment weekly, with the intensity and frequency of care decreasing as clients stabilize. Most intensive outpatient rehabs integrate a variety of treatment modalities to maintain a high level of individualized care. Services generally include counseling, recovery education, and medication assisted treatment (MAT).
aftercare iconAftercare Support
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
12-step icon12-Step
12 step programs are based on a model of life-long recovery and are rooted in peer support and spiritual development. Regular attendance at 12 step meetings is the cornerstone of treatment, as is the selection of a peer sponsor to guide participants through the steps of recovery. These steps are based on non-denominational spiritual principles and are designed to foster self-awareness, forgiveness, acceptance, and accountability. Specialized programs are widely available, including programs for teens, seniors, and families.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (910) 251-6644
Building icon

1611 Castle Hayne Rd
Bldg C
Wilmington, NC 28401

Fact checked and written by:
Eric Owens
Edited by:
Courtney Myers, MS

Reviews of New Hanover Metro Treatment Center

3.5/5 (23 reviews)
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Google Reviews

3.5 (23 reviews)
Amanda Grace
7 months ago
5

This place has been part to me getting clean. Clinic is efficient, in and out quickly , counselors are amazing and are always willing to listen and not judge. The people here are great and I made the best decision to come here as my stepping stone of getting clean.

Christina Italy Bagarella
1 year ago
1

Worst staff ever

Jesus Negron
1 year ago
4

Dont like that there is no number to the castle hayne location online. It only brings up hightsville. It used to call right to the castle hayne office to talk to your councelsors not just some main office.

Response from the owner1 year ago
Hello, we apologize if you had trouble finding the phone number for our New Hanover center. The phone number for existing patients is 910-251-6644 and can be found our on website: https://www.newseason.com/treatment-center-locations/north-carolina/new-hanover-metro-treatment-center/
Amy Watts Keel
1 year ago
5

Great PPL

Response from the owner1 year ago
Hi Amy, thank you for taking the time to recommend us to others! We're glad that your experience has been positive and we hope to continue working to your satisfaction.
Kayci Grim
2 years ago
5

I was a patient years ago. I was in a terrible place the 1st few years... I mean a total mess! I got pregnant and they sent me to treatment. I got clean and got my life together. After having my baby CPS took him anyway and because of the support of the clinic, I stayed clean and finally got custody back of my baby boy. I did unfortunately relapse for a few months, but moved to IN and have been clean since and now have all 3 of my kids and am with my family again. Vicky was my 1st counselor RIP sweet Vicky. Then I was switched to Kelley Ann. They were both amazing. So were the nurses. Sarah was my favorite. I'm currently tapering and have dropped from 155mg to 65. Hope to be off one day. Stay strong people. Life does get better! And this clinic will help you get there.

Response from the owner2 years ago
Hi Kayci, thanks so much for sharing your personal story! The team at New Season Treatment Center in the New Hanover Metro area is truly happy to hear that you are achieving your recovery milestones. We are here for you every step of the way.
Alison Collins
2 years ago
1

Just want to know if this place does guest dosing and if they take Medicaid

Response from the owner2 years ago
Hi Alison, yes, New Season Treatment Center in the New Hanover Metro area does guest dosing and accepts Medicaid.
Matthew Ruffner
3 years ago
5

Great team, Great Staff, Great patients. This facility has been amazing and is really trying to focus on the patient's safety and care.

Response from the owner3 years ago
Hi Matthew, thank you so much for taking the time to write this review. The team at New Season New Hanover Metro Treatment Center is so happy to hear that you are having a good experience. Your kind words are greatly appreciated.
Carly Ann
3 years ago
3

Amazing staff cant say enough about how wonderful and helpful they are but pandemic safety precautions needs improvement

Conor O'Hanlon
5 years ago
5

I have come to this treatment multiple times Lauren and Sarah are the best nurses, the councilors are out of this world too! Matt the program director has met me one on one multiple times to figure out someTough situations, love you guys and can t forget about Ms.Kelly at the front, who seems to know everything about very patient and cares what s going on in their lives. Hands down best place to dose in Wilmington.

Shaun Dauzat
5 years ago
4

I have been a patient in and out of treatment for a few years now. I came to Wilmington from Marksville LA. This place is awesome the staff are very nice and friendly. The only things were that I don't like the fact that they are open on federal holiday. Also the methadone here is red or flavored witch makes u have heartburn I much rather the clear done but only in LA can you get it. Every other state I have dosed has the red. Beside that I have no problem telling anyone to make the call and see how much this place is willing to help you they helped me. I have been to a few different clinics and had a lot of counselors and the two I have had here are the best I have ever had! Thanks again new Hanover metro.

Response from the owner5 years ago
Hi Shaun, thanks so much for sharing your thoughts and encouraging others to start treatment! We are truly happy to hear that you are achieving your recovery milestones. Our team takes great pride in helping all our patients get better and it really makes a difference when we hear positive feedback like this. Treatment really works and there is hope. We are here for you every step of the way!
Hey Angie Sundstrom
6 years ago
3

Shannon Hall
7 years ago
1

The doctor here screamed at me and literally made fun of me by mocking me and what I was saying while I was sick, pouring with sweat in front of him. I was in tears asking for his help. It was my first few weeks here. There are a few ppl here who will help you and honestly do care like Damian. It's the highest methadone clinic in Wilmington. I transferred here from a place in Savannah Georgia that they truly care about you and listen to you. I ran script doctors for 16 years, so I've met some really horrible doctors this one is the most immature and unprofessional and cruelest by far that I've ever come across. Be prepared and I've warned you. There really are some other great people here that feel so sorry for that they have to work with this Dr.

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