New Season Treatment Center – Gastonia

1455 E Franklin Blvd Gastonia, NC 28054
DetoxOutpatient
New Season - Gastonia Treatment Center NC 28054

About New Season Treatment Center – Gastonia

New Season - Gastonia Treatment Center is a private rehab located in Gastonia, NC. New Season - Gastonia Treatment Center specializes in the treatment of opioid addiction.

MAT allows clients to use FDA-approved medications over a longer timeframe to manage cravings and reduce the risk of relapse. New Season has methadone, buprenorphine, or Suboxone as options. The long-term goal is for a client to reach stable recovery and taper off the medication support.

Counseling supports MAT by helping clients explore the emotional and mental beliefs that have impacted substance use. They are able to process their emotions with a trained professional, learn new life skills, and develop habits that allow them to live a substance-free lifestyle long term.

New Season–Gastonia Treatment Center accepts Medicaid, Medicare, and private insurance plans that might include Cigna, Humana, Blue Cross Blue Shield, Aetna, Amerigroup, Ambetter, United Healthcare, and more. Insurance plans vary, so be sure to verify coverage information and out of network benefits with the insurer.

Latest Reviews

Brianaca Dixon
5 days ago on Google
3
Why are they so SLOWWWWWWWWWW omg Help them hire some folks so we can stop waiting 39 days to dose
Response from the owner5 months ago
Hello Brianaca, we are glad your counselor is having a positive impact and we apologize for any difficulties you may have encountered. Thank you for sharing feedback that can help us improve and better serve our patients and community. We look forward to continuing to work toward your satisfaction.
Richard Raines
6 days ago on Google
3
I've been going here almost 2 years and have been getting take homes over a year and I've only charged a couple times when I first started and always paid the very next day well today I went to pay and the lady told me that I owe $125 for where I've been charging and I do not owe them anything. But most people I've talked to said that I will have to pay it because they've been doing everybody like that since they've gotten the egage app. My friend goes everyday and pays but a couple weeks ago they took $90 when he paid for his doses saying that he owed it and wasn't going to let him dose unless he paid. I use to like this place but it has gotten terrible in the last 3 month's. And another they want even let people charge so how in the hell would they let someone get over a hundred dollars behind. Maybe if they could keep help they wouldn't have this problem. I went to take a drug test one morning and the lady was under a blanket with a little heater and I had to knock and knock to wake her up so I could take my test. If they steal my money from me I'm going to look for somewhere else to go that can keep up with there paperwork because that's a lot of my that I don't have. I go every Thursday and pay $105 4 time's a month and I have proof when I use my card but guess what there card machine is gone no. Wonder why but they will be writing me a receipt for now on. I just hope someone can take care of this and see that I don't owe them anything. Just love the new sign saying no video's or pictures in a public area but you can have them. Please tell me to stop and I will personally sue the person that tells me. You need to look up the law before telling people what they can and can't do IN A PUBLIC SPACE G.S 3802 anyone can video anything their eye can see when in public. There's no privacy in public. So anywhere YOU have cameras we can. I will be posting my video of this on YouTube so I can have my 1st ammendment auditor's come pay yall a visit plus calling cooperate office right now.
Response from the owner1 year ago
Hi Richard, your feedback is important to us and it has been shared with leadership. The team at New Season Treatment Center in Gastonia is committed to providing the highest standard of patient care and we apologize for any unfavorable experiences. We recognize current issues with the new Engage app and are working on its implementation; with time, we believe it will improve the overall patient experience. Thank you for taking the opportunity to share your concerns with us, so that we can use them to improve our centers for all of our patients.
galen Black
3 weeks ago on Google
4
Its actually the best methadone clinic I've attended. They have the coolest program director. U can tell he is just an all around great guy. There is never a long wait time to dose. The nurses are amazing I really like them all. && I have the best counselor. She really cares about her patients getting there life together. I would highly recommend this clinic to anyone who has substance abuse problems.
Response from the owner1 week ago
Hi Galen, thank you for taking the time to leave a review recommending us to others. We appreciate your kind words about the team at New Season Treatment Center in Gastonia and we're glad we've been able to provide you with the welcoming, supportive environment that all New Season centers aim for. Thank you for entrusting us with your care.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.1 / 10

Location

Accepted Insurance

New Season Treatment Center – Gastonia works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) evolve with clients' changing needs and are often well-suited for clients exiting inpatient rehab and those at an increased relapse risk. These programs typically involve between nine and 20 hours of treatment weekly, with the intensity and frequency of care decreasing as clients stabilize. Most intensive outpatient rehabs integrate a variety of treatment modalities to maintain a high level of individualized care. Services generally include counseling, recovery education, and medication assisted treatment (MAT).
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (980) 285-2990
Building icon

1455 E Franklin Blvd
Gastonia, NC 28054

Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner

Reviews of New Season Treatment Center – Gastonia

4.1/5 (39 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (39 reviews)
Brianaca Dixon
5 days ago
3

Why are they so SLOWWWWWWWWWW omg Help them hire some folks so we can stop waiting 39 days to dose

Response from the owner6 months ago
Hello Brianaca, we are glad your counselor is having a positive impact and we apologize for any difficulties you may have encountered. Thank you for sharing feedback that can help us improve and better serve our patients and community. We look forward to continuing to work toward your satisfaction.
Richard Raines
6 days ago
3

I've been going here almost 2 years and have been getting take homes over a year and I've only charged a couple times when I first started and always paid the very next day well today I went to pay and the lady told me that I owe $125 for where I've been charging and I do not owe them anything. But most people I've talked to said that I will have to pay it because they've been doing everybody like that since they've gotten the egage app. My friend goes everyday and pays but a couple weeks ago they took $90 when he paid for his doses saying that he owed it and wasn't going to let him dose unless he paid. I use to like this place but it has gotten terrible in the last 3 month's. And another they want even let people charge so how in the hell would they let someone get over a hundred dollars behind. Maybe if they could keep help they wouldn't have this problem. I went to take a drug test one morning and the lady was under a blanket with a little heater and I had to knock and knock to wake her up so I could take my test. If they steal my money from me I'm going to look for somewhere else to go that can keep up with there paperwork because that's a lot of my that I don't have. I go every Thursday and pay $105 4 time's a month and I have proof when I use my card but guess what there card machine is gone no�. Wonder why but they will be writing me a receipt for now on. I just hope someone can take care of this and see that I don't owe them anything. Just love the new sign saying no video's or pictures in a public area but you can have them. Please tell me to stop and I will personally sue the person that tells me. You need to look up the law before telling people what they can and can't do IN A PUBLIC SPACE G.S 3802 anyone can video anything their eye can see when in public. There's no privacy in public. So anywhere YOU have cameras we can. I will be posting my video of this on YouTube so I can have my 1st ammendment auditor's come pay yall a visit plus calling cooperate office right now.

Response from the owner2 years ago
Hi Richard, your feedback is important to us and it has been shared with leadership. The team at New Season Treatment Center in Gastonia is committed to providing the highest standard of patient care and we apologize for any unfavorable experiences. We recognize current issues with the new Engage app and are working on its implementation; with time, we believe it will improve the overall patient experience. Thank you for taking the opportunity to share your concerns with us, so that we can use them to improve our centers for all of our patients.
galen Black
3 weeks ago
4

Its actually the best methadone clinic I've attended. They have the coolest program director. U can tell he is just an all around great guy. There is never a long wait time to dose. The nurses are amazing I really like them all. && I have the best counselor. She really cares about her patients getting there life together. I would highly recommend this clinic to anyone who has substance abuse problems.

Response from the owner2 weeks ago
Hi Galen, thank you for taking the time to leave a review recommending us to others. We appreciate your kind words about the team at New Season Treatment Center in Gastonia and we're glad we've been able to provide you with the welcoming, supportive environment that all New Season centers aim for. Thank you for entrusting us with your care.
Stephanie Rinkowski
2 months ago
5

The people are awesome, the new director really seems to care about everyone.

Josh
9 months ago
5

Grateful for this place and love all the staff there sometimes there's a wait but better than being in the streets

Response from the owner10 months ago
Hi Josh, thank you for your kind words and for taking the time to leave a review recommending us to others. We're happy the team at New Season Treatment Center in Gastonia has been able to provide you with a positive experience and we hope to continue working to your satisfaction.
lee griffin
1 year ago
2

Since this place has moved it has been a disaster. I shouldn't have to sit 2 hours waiting to dose. 1 nurse and she calls 1 person every 15 minutes. I'm going to transfer if they can't get their act together.

Response from the owner1 year ago
Hi Lee, we sincerely apologize for any difficulties you have experienced and we thank you for sharing your concerns with us. We are diligently working to make improvements which will allow us to better and more efficiently serve our patients and community. We hope to continue working toward your satisfaction.
Pazuzu Atmorah
1 year ago
1

DO NOT GUEST DOSE HERE IF YOUR GUEST DOSE ORDER IS NOT IN TIP TOP SHAPE THEY WILL LET YOU GO WITHOUT DOSING EVEN IF YOURE ON TRIPLE DIGIT METHADONE

Response from the owner1 year ago
Thank you for providing feedback. Your concerns have been shared with leadership and we apologize for any inconvenience you may have experienced. We assure you we take these matters seriously and hope to work toward improvements for the benefit of our patients.
Tessa Waller
1 year ago
5

My first visit was a guest doser from my home clinic I'm GA and Brittany was the nicest person i have ever met in my life .my next pick up i went back to Ga and she even has the thoughtfulness of calling me to make sure I was ok..They are so nice there very clean organized and by far the best treatment facility I've ever experienced.. Brittany treats you like a person not a patient learns things about you and asks how you are .. Needless to say I am now switchingto this clinic full time..Having people treat you with kindness especially going through this program is hard to find..Thank you so much Brittany

Response from the owner1 year ago
Hi Tessa, we re sincerely glad to hear that your experience with the team at New Season Treatment Center in Gastonia has been such a positive one. It means a great deal to us that we ve been able to provide treatment in the welcoming, supportive environment that all New Season centers aim for. Thank you for leaving us a review recommending us to others, and we hope to continue working to your satisfaction.
Seoul _ Ahmazing
1 year ago
3

Treat us like we re nobody some of them do. People at the window , Nurses I guess are so rude to us. People go there to get help not be ridiculed. It takes a lot for someone to even ask for help. These people need to be more compassionate. Other than that I m not talking about everyone. Just 90 percent of em.

Response from the owner1 year ago
Thank you for sharing your concerns and we sincerely apologize for any difficulties you may have encountered. Your feedback is important to us and has been shared with leadership. New Season is dedicated to providing the highest standard of patient care and we endeavor to improve so that we can best meet the needs of our patients in the future.
Justyn Huffman
2 years ago
3

First and foremost this place saved my life! My fiancee and I have been coming here for almost 2 years now and it has most definitely changed our lives for the better! With all that being said from day one I was told I needed to have all my money upfront there's no charging and paying later! I go in last week and Melissa tells me that I owe over 650 dollars, there's no way! I've never been allowed to charge even one day! So how is it all of a sudden I owe money?! I've tried several times to discuss this problem with Melissa but she's absolutely no help! If I have to be honest Melissa treats you more like a number than the person you are! Something's going on here with the money and I hope they get a handle on it! My thing is you guys have cameras, show me where I didn't pay, because there's absolutely NO WAY!

Response from the owner2 years ago
Hi Justyn, your feedback is important to us and has been shared with leadership. We re happy we ve been able to help you and apologize for your more recent concerns. The team at New Season Treatment Center in Gastonia appreciates you taking the time to leave a fair review which gives us an opportunity to improve so that we can best meet the needs of our patients in the future. A team member will be reaching out to you directly.
Wendy Hord
2 years ago
5

Nice place the only thing I don't understand is if u are clean for years on up why u have a hard time getting vacation time? If you are not close to a client.

Response from the owner2 years ago
Hi Wendy, thank you for taking the time to leave a review! We re happy the team at New Season Treatment Center in Gastonia was able to provide a good experience for you. We encourage patients to discuss their take-home options with their treatment team so we can set them up for success on their road to recovery.
Amanda Maggard
2 years ago
2

If you're a responsible person, trying to get clean, having a full time job, this place seems to ALWAYS have a hold up. We have shown up early twice this week and they are understaffed and have made us late for work

Response from the owner2 years ago
Hi Amanda, New Season Treatment Center in Gastonia is committed to upholding the highest standards in patient care. We understand how important your time is to you. We apologize if you have had any unfavorable experiences and are working diligently to correct issues concerning the timely delivery of treatment to everyone at the center. Thank you for entrusting us with your care.
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