New Season – Duval County Treatment Center

590 Ellis Rd S Building 4 Jacksonville, FL 32254
DetoxOutpatient
New Season - Duval County Treatment Center FL 32254

About New Season – Duval County Treatment Center

New Season Treatment Center – Duval is a drug and alcohol addiction treatment facility in Jacksonville, Florida. They provide outpatient drug detoxification and medication assisted treatment for opioid use disorders, as well as counseling. They accept insurance, private pay, Medicare, Medicaid, and VA payments for veterans.

This place provides convenient and helpful access to FDA approved medications like methadone, Suboxone, and buprenorphine. Each medication has its own way of countering the effects of withdrawal pains and side effects at the site of the opioid receptor itself. Counseling brings new insights and ways of coping with life challenges without turning to illicit or recreational drug use.

The center gets a lot of positive comments and love from former and current patients. Some people have said that the new director has really made a positive impact on the overall performance and professionalism, and that they appreciated the reduced police presence, which was a previous deterrent and common concern of clinics of this type. One veteran said he appreciated that he was able to receive treatment there through federal funding, which saved him a lot of money.

Latest Reviews

Troy Bailey
1 week ago on Google
1
I have had a good experience at this clinic, my councilor is great, usually in and out avg 10 min wait for dose, update on my POST. Was at this clinic for almost 5 years, lost my job so lost my insurance and these clinics are totally for profit, no money, no dose, needless to say after 2 weeks of being dope sick ready to die went to the ER and got more from the doctor than this clinic who are nothing but legal drug dealers, again no money no dose. Would highly advise people to see their own doctor and you can get suboxan for $87.00 a month vs $500.00 a month in these shut holes who really don't give a shit if we are lying in the street dying.
Response from the owner2 years ago
Hi Troy, We strive to make every experience with us a great one so we truly appreciate your comments. Thank you for taking the time to write this review and share your experience at the New Season Treatment Center in Jacksonville.
Rick Big Rick
1 month ago on Google
5
I have been to many different clinics before this one is a cut above the rest . Eddie is the director there and what he has done with this place is a blessing he treats people the way they want to be treated and cares. His ideas and changes that he has made were hands down very much appreciated and done well and has made my time there a very special one. Eddie thanks for your work and continued work to make this a welcoming place for all.
Response from the owner5 days ago
Thank you, Rick! We appreciate you taking the time to leave a review recommending us to others and we're glad your experiences with us have been positive. We hope to continue working to your satisfaction.
Michael Matthews
1 month ago on Google
5
Amazing program that really helps people
Response from the owner1 week ago
Hi Michael, thank you for your review! We sincerely appreciate your kind words and you taking the time to recommend us to others.
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.8 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (904) 800-2231
Building icon

590 Ellis Rd S Building 4
Jacksonville, FL 32254

Fact checked and written by:
Peter Lee, PhD
Edited by:
Courtney Myers, MS

Reviews of New Season – Duval County Treatment Center

3.8/5 (72 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.8 (72 reviews)
Troy Bailey
1 week ago
1

I have had a good experience at this clinic, my councilor is great, usually in and out avg 10 min wait for dose, update on my POST. Was at this clinic for almost 5 years, lost my job so lost my insurance and these clinics are totally for profit, no money, no dose, needless to say after 2 weeks of being dope sick ready to die went to the ER and got more from the doctor than this clinic who are nothing but legal drug dealers, again no money no dose. Would highly advise people to see their own doctor and you can get suboxan for $87.00 a month vs $500.00 a month in these shut holes who really don't give a shit if we are lying in the street dying.

Response from the owner3 years ago
Hi Troy, We strive to make every experience with us a great one so we truly appreciate your comments. Thank you for taking the time to write this review and share your experience at the New Season Treatment Center in Jacksonville.
Lorran White
3 weeks ago
5

Response from the owner3 weeks ago
Thank you, Lorran! We re happy your experience has been positive. The team at New Season Treatment Center in Jacksonville appreciates you taking the time to recommend us to others.
Rick Big Rick
1 month ago
5

I have been to many different clinics before this one is a cut above the rest . Eddie is the director there and what he has done with this place is a blessing he treats people the way they want to be treated and cares. His ideas and changes that he has made were hands down very much appreciated and done well and has made my time there a very special one. Eddie thanks for your work and continued work to make this a welcoming place for all.

Response from the owner3 weeks ago
Thank you, Rick! We appreciate you taking the time to leave a review recommending us to others and we're glad your experiences with us have been positive. We hope to continue working to your satisfaction.
Michael Matthews
1 month ago
5

Amazing program that really helps people

Response from the owner1 month ago
Hi Michael, thank you for your review! We sincerely appreciate your kind words and you taking the time to recommend us to others.
Michael H.
3 months ago
5

Edited: I have been going to this clinic for about 2 years. While there have been some issues along the way, for the most part the clinic has operated efficiently. I am a disabled veteran and the clinic accepts payment from VA insurance which saves me a tremendous amount of money. For that I am very thankful. Counselors have been fantastic. Stephanie and Alexis are both very very helpful and professional. I am certainly in a different place today than I was 3 or 4 years ago that's for sure. Quite simply you will get out of this what you put into it, for me it has been a life changer.

Response from the owner1 year ago
Hi Michael, we're glad you've had a positive experience with us and we thank you for taking the time to recommend us to others. We hope to continue working to your satisfaction.
John Angie
4 months ago
5

I recently just switched over to new season's clinic and I really like new season's the nurses are very nice and respectful something I wasn't use too. Also it's very clean which was great I also like my counselor she's very nice something else I wasn't use too . Anyway I like new season's clinic I prey it stays this way

Response from the owner3 months ago
Hi John, thank you for taking the time to leave a review recommending us to others. We are committed to providing the best care for our patients and we are happy to hear that your experience has been positive. Your kind words about our team are greatly appreciated and we hope to continue working to your satisfaction.
darksauce
4 months ago
3

compassionate, knowledgeable staff providing invaluable support. effective treatment plan has helped me rebuild my life. i am grateful for places like New Seasons that allow me freedom from my addict. i recommend this clinic for anyone seeking a different approach that doesn't consist of chasing a high all day, every day.i should note that if i did not have insurance that covered 100% of the costs incurred here at New Seasons, i probably would not be able to afford treatment here. fortunately i am well blessed - even my Uber rides to and from the clinic are covered.i will say they need to work on answering the phones/returning calls. there have been days in which i was unable to make it to the clinic because nobody answered the phone amd therefore i was unable to get an Uber ordered for my transportation.

Response from the owner3 months ago
Hello, thank you for taking the time to leave a review. We appreciate your feedback and we apologize if you have had any unfavorable experiences. New Season is committed to upholding the highest standards of patient care and we hope to continue working toward your satisfaction.
Jax-fl Seminoles
5 months ago
4

So I made a review for here, and for the first time at any clinic I've gone to in the past the program director doing his job and being concerned with review asked me about it and if there's anything he can do to help.. I was upset about my copay going up $230 more a month than what I was paying a month before, not only did he understand where I was coming from, but even pointed out there was a possibility I could be paying to much and that he would find and and get back with me. I'm taken back by not only them fixing wait times, or being short on nursing staff, but a director that seems to really be trying to make a better place and I appreciate the hard work, and caring about addicts.

Response from the owner5 months ago
Hello, thank you for your review recommending us to others. We're glad we were able to assist you and make noticeable improvements that provided you with a more positive experience. We are always committed to upholding the highest standard of patient care and we appreciate receiving feedback that allows us to better do so. We hope to continue working to your satisfaction.
Isaiah Wilcox
5 months ago
1

I have been going to this clinic since january of 2022 And I'm not usually one to complain. But this place has gone downhill. They can't keep counselors, ot nurses. The counselors that do stay treat the patients like junkies, notnpeople who are trying to get their life straight. There is one counselor who is awesome (Stephanie) and thats about it.They're might be 1 or 2 windows open and even then its slow. So your wait is at least an hour and for someone like me who has to be the work in the morning, it's not fair. Every security person that has worked here is more interested in chatting with the girls than doing their job. When the actually do their job, they have no communication skills whatsoever. They care more abt looking cool in front of the ladies.I will definitely recommend going to a different clinic as I will be looking into going to a different one as well. This place is a joke.

Response from the owner1 year ago
Hello Isaiah, thank you for bringing your concerns to our attention. They have been shared with leadership and we apologize for any difficulties you may have experienced. We are diligently working on hiring more team members to accommodate the growing need and to better and more efficiently serve our patients and community. We are committed to providing the best care for our patients and hope to continue working toward your satisfaction.
Paul Franklin
7 months ago
5

When I first stepped in this place it definitely was not where it is today 05/2024, the new director has definitely made a difference and his hard work should not be unseen!! I thank him for everything he has done to make it a better place!!!

Clif Bogator Jackson
7 months ago
5

Response from the owner7 months ago
Thank you, Clif! We're glad your experience with us has been positive and we thank you for taking the time to recommend us to others.
Linda Garrison
8 months ago
5

This program they have has helped me so much. The Counselors and Nurses are all doing a great job. Of course the Doctors, too....

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