Covington Metro Treatment Center

1450 Madison Ave Covington, KY 41011
DetoxOutpatient
New Season - Covington Metro Treatment Center KY 41011

About Covington Metro Treatment Center

Covington Metro Treatment Center is located in suburban Covington, Kentucky. It's part of New Season's national network for treating opioid use disorder (OUD), substance abuse, and mental health. This is an office setting and provides medication assisted treatment (MAT), which is a treatment that combines behavioral therapy and FDA-approved methadone, buprenorphine (Suboxone), and Naltrexone. The objective is to get local patients stable, relieve them of the stress of withdrawal symptoms, and reduce their desires for use so that they can take back some control over their life.

Individualized care plans are provided based on the needs of each patient, including private and group counseling sessions under a treatment center. Counseling sessions can address underlying factors that can fuel an addiction. This can make all the difference in relapse prevention and successful long-term recovery. Combining MAT and therapy will offer a well-rounded recovery journey because both the body and the mind need healing for addiction.

Covington Metro Treatment Center has outpatient services because many people need to continue working, going to school, or taking care of their family. If you need more supervision and hands-on care, they might recommend you to an inpatient facility.

In addition, for those patients who live farther away or struggle with transportation issues, they offer a mobile medication unit in which people can receive their treatment without having to come to the clinic every day.

They accept numerous kinds of insurance and self-pay options to make treatment available to more people when it comes to payment and insurance. If you aren’t insured, they help patients plan to spend what they can afford.

Latest Reviews

Lovely Dispute
1 month ago on Google
3
Overall okay place, some nurses lack the patience even when given respect.
Response from the owner2 years ago
Hi Lovely, your comments have been shared with the team at New Season Covington Metro Treatment Center. We are committed to upholding the highest standards of patient care. We apologize that you have had this experience. We are working diligently to correct issues concerning the timely delivery of treatment to everyone at the center. We appreciate the feedback and look forward to continuing to work towards your satisfaction.
Shaun Spencer
6 months ago on Google
5
Love the place and staff!! Great people with great insight and eager to get you where you need to be in life to help you during your stride for that cleaner healthier lifestyle as well as mind, body and soul. I m still attending and love them greatly. Chelsea is by far the best counselor there, but there are plenty of great ones! ,.. Thank you to you all!!
Response from the owner5 months ago
Thank you, Shaun! We're glad your experience with us has been positive and that we've been able to provide a welcoming, supportive environment. We sincerely appreciate you taking the time to leave a review recommending us to others and we hope to continue working to your satisfaction.
Michael Gray
10 months ago on Google
1
The new program director needs directions
Response from the owner10 months ago
Hi Michael, we are committed to providing the best care for our patients. We apologize if you have had any unfavorable experiences and endeavor to improve so that we can best meet the needs of our patients in the future.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.4 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Kentucky often starts with detox, then includes inpatient or outpatient treatment, and continues with aftercare support. Specific methods used during each of these phases varies, but often include individual and group counseling, medication, and recreational therapies.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills equip you to obtain and maintain employment, establish healthy relationships, develop a healthy daily routine, manage your finances, and practice self care. Because these are an important part of successful recovery, life skills training should be an integral part of your rehab in Kentucky.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Nancy Lollman, LSCSW, LCAC, KCGCII

Executive Director

Rick Anson, KCPM

Program Director

Diana Pennington, PsyD, LAC

Counselor

Yvonne Bailey-Banks, MFT, LCAC, KCGC, CGCS

Clinician

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (859) 444-4499
Building icon

1450 Madison Ave
Covington, KY 41011

Fact checked and written by:
Rockel Mundy
Edited by:
Peter Lee, PhD

Reviews of Covington Metro Treatment Center

4.41/5 (67 reviews)
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Reviews

5

This treatment center is great. Everyone is friendly and I never feel judged. The service is fast. I'm always in and out within 15 minutes tops, usually less.

Reviewed on 7/16/2019
4.5

This clinic is very convenient and I love my counselor. It's the perfect place for me. The only thing that bothers me is that they run late some days so I'm late for work.

Reviewed on 3/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.4 (65 reviews)
Lovely Dispute
1 month ago
3

Overall okay place, some nurses lack the patience even when given respect.

Response from the owner3 years ago
Hi Lovely, your comments have been shared with the team at New Season Covington Metro Treatment Center. We are committed to upholding the highest standards of patient care. We apologize that you have had this experience. We are working diligently to correct issues concerning the timely delivery of treatment to everyone at the center. We appreciate the feedback and look forward to continuing to work towards your satisfaction.
Shaun Spencer
6 months ago
5

Love the place and staff!! Great people with great insight and eager to get you where you need to be in life to help you during your stride for that cleaner healthier lifestyle as well as mind, body and soul. I m still attending and love them greatly. Chelsea is by far the best counselor there, but there are plenty of great ones! ,.. Thank you to you all!!

Response from the owner6 months ago
Thank you, Shaun! We're glad your experience with us has been positive and that we've been able to provide a welcoming, supportive environment. We sincerely appreciate you taking the time to leave a review recommending us to others and we hope to continue working to your satisfaction.
Michael Gray
10 months ago
1

The new program director needs directions

Response from the owner11 months ago
Hi Michael, we are committed to providing the best care for our patients. We apologize if you have had any unfavorable experiences and endeavor to improve so that we can best meet the needs of our patients in the future.
Bonnie Walters
1 year ago
5

If you need help with opiod addiction then this is the place to go and recieve the best health care and counseling!!This place saved my life period!

Response from the owner1 year ago
Hi Bonnie, thank you for taking the time to leave a review recommending us to others! We appreciate your kind words about the team at New Season Treatment Center in Covington and we're glad we've been able to provide you with a positive experience. Thank you for entrusting us with your care.
Andrew Issacs
1 year ago
1

Hi I'm a new patient here and I just want to say that Kelly is the most rudest person I've ever met in my life and I want it change clinics immediately do not come here

Response from the owner1 year ago
Hi Andrew, we are committed to providing the best care for our patients and we thank you for sharing your concerns. We apologize if you have had any unfavorable experiences and endeavor to improve so that we can best meet the needs of our patients in the future.
Anthony Brown
1 year ago
4

My review would be 5 stars but today I was on my way to see my new counselor and pick up my weekly takehomes beforehand because I was told I could do that, they have bounced me around to several counselors for no reason. I had an appointment at noon and was under impression I could pick my meds up beforehand. But I guess I was supposed to come before twelve is what my new counselor said she told me. Difference of opinion but really my main reason for 2 stars is because I arrived at 12:11 and had my counselor let them know beforehand exactly what time id get there. So I just feel like the 2 nurses that were there , that one could of left their window open for me. I also understand that I should know dosing hours after a year, but since I come so early I had no need to learn them. I was so upset I had tears. I'm over it now but having to skip a dose today seems unjust. I already work 3rd shift and literally had to stay up to come to that noon appointment w new counselor. Because y'all have so many quit. I went from Andrea to Brent to Daniella and have to work around their schedules constantly.P.S. I've been attending for a year now , never been late, I always arrive between 6-8 am. I'm always respectful, so honestly it's very upsetting that I was turned away when I never bother anyone for anything. Thank you.Updating my review. The director kindly explained to me the situation and that's all I wanted. Thank you Kelly.

Response from the owner1 year ago
Hi Anthony, thank you for your patience. We apologize for the initial confusion but we're glad the situation is better now and we sincerely appreciate you taking the time to update your review. We hope to continue working to your satisfaction.
CHARLIE SANDYDOG_FPV OTTEN
1 year ago
5

THIS PLACE HAS TRULEY SAVED MY LIFE I WAS HOMELESS FOR 6 YEARS A FULL TINE HEROIN I.V ADDICT AND I AM NOS CLEAN I HAVE MY OWN PLACE I AM WRITEING A BOOK ABOUT ADDICTION AND RECOVERY.I AM IN SCHOOL TO BE A ADDICTION COUNSELOR.I WORK A FULL TIME JOB .ALL THIS IS POSSIBLE WITH COVINGTO METRO TREATMENT .The director sopia is great and the nurses genuinely care .Your counselor have a open door policy pretty much it is a awesome down home place .I SINCERELY THANK THEM AGAIN

Response from the owner1 year ago
Hi Charlie, thank you for sharing your personal story and for taking the time to leave a review recommending us to others. We re sincerely glad that the team at New Season Treatment Center in Covington has been able to provide you with a positive experience that has allowed you to reach your recovery goals. It means a lot to us that you ve been inspired to help others on their recovery journeys as well. We hope to continue working to your satisfaction and we thank you for entrusting us with your care!
BCRUNK
1 year ago
5

Highly recommend coming here if you or a loved one wants to become sober, start living a normal life again, keep a job, and not have to worry about waking up sick and withdrawing. Methadone saved my life! I love this clinic so much because every single staff member who works here are so nice and supportive. There are groups you can attend that s extremely awesome and I heard the groups are fun. As patients we are all assigned counselors, my counselor Jessica F. is phenomenal. I couldn t be more grateful to have a counselor I feel extremely comfortable with and can talk freely with without feeling judged and what s even more special to me is that she always gives me the best advice. Being a counselor is definitely her calling because she is such a wonderful person! The whole place as soon as you walk in you can feel such a positive energy in the air and everything runs smoothly. I really like the Engage app that we use to check in think that it s helped a lot in helping things run a little smoother! Thank you for a great clinic and a very nice environment. I am extremely thankful for you all and appreciate your efforts in making us patients feel safe, comfortable, and loved!

Response from the owner1 year ago
Hi and thank you so much for your kind words about the team at New Season Treatment Center in Covington! We re sincerely glad that we ve been able to make such a positive impact on you during your recovery and we re happy to know that we ve provided the welcoming, supportive care that New Season aims for. We appreciate you taking the time to leave a review recommending us to others and encouraging others on their own recovery journeys.
Nodrama40
1 year ago
4

Way better then Nky med down the street. Respectful, friendly. Finally I can get the help I been asking for

Response from the owner1 year ago
Hi Casey, we re so happy your experience with the team at New Season Treatment Center in Covington has been positive and that we ve been able to help you along your recovery journey. It means a lot to us that you would take the time to leave a review recommending us to others. Thank you, and we hope to continue working to your satisfaction.
Brad Ridiman
1 year ago
5

Love everyone there,miss Kelly,Stacy, Chelsea,Kim,dani and all the girls,been nothing but great to me n my brother who been going for close to 3 years now.

Response from the owner1 year ago
Hi Brad, we sincerely appreciate your kind words about the team at New Season Treatment Center in Covington! We re happy we ve been able to provide a positive experience for you and we thank you for entrusting us with your care.
Double09 Gaming
2 years ago
5

Response from the owner2 years ago
Thank you! The team at New Season Treatment Center in Covington appreciates you taking the time to recommend us to others.
michael apoian
2 years ago
5

The staff here is very courteous and I have nothing but good things to say bout this place.. I recommend to everyone looking to get clean the staff treats u like a person an not just a number .

Response from the owner2 years ago
Hi Michael, thanks so much for taking the time to share your experience and encouraging others to start treatment. The team at New Season Treatment Center in Covington is so happy to hear that we are making a positive impact! Your kind words are greatly appreciated.
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