New Season Treatment Center – Biloxi

1989 Pass Road
Biloxi, MS 39531

New Season - Biloxi Treatment Center MS 39531

About New Season Treatment Center – Biloxi

New Season - Biloxi Treatment Center is a private rehab located in Biloxi, MS. New Season - Biloxi Treatment Center specializes in the treatment of opioid addiction.

New Season vision is to address opioid drug use and to straighten the community wellness, health, and vitality with the most innovative treatments available for individuals and families based on the latest research, science, and proven models found.

Latest Reviews

Jeromy Felts
4 months ago on Google
1
So I've been to this clinic now 3 times, and all those times I was treated like a straight up junkie/dope head and I was also turned away because I didn't make an appointment while I was so dope sick I couldn't hardly function more less make an appointment. The staff mainly the director treated us horribly. She had no intentions on helping us. She wanted us to leave. How that woman still has her Job is unbelievable because she does not have the right temperament at all for it and it's like she enjoys being rude to someone going through something very traumatic in their life. Because she has no idea what it's like to be an addict... if she did I promise you she wouldn't treat people like she does. And her outfits Crack me up lmao
Response from the owner2 months ago
Hello Jeromy, we apologize for any difficulties you may have encountered and we have shared your feedback with leadership. We take the wellbeing of our patients very seriously and believe that care should be delivered in a compassionate, understanding manner. We appreciate you taking the time to provide feedback so that we can better serve our patients now and in the future.
Desiree Stringer
4 months ago on Google
1
I have been a patient at this particular clinic for 6yrs. I've heard the nurses tell us "Calm down, all you junkies will get your dose." I was laughed at and talked about behind my back by the nurses on the phone when they thought they had hung up already. I was made to wait in my car during covid from 6am to 10am to dose cause I called to report I had symptoms of covid. I watched them dose patient after patient who came after me. When I told them I was really sick, I needed to dose n leave they said, "Well just go to a hospital" meaning I would've missed my dose for the day. They waited to dose me until I was the last person there. My car broke down and I went to work Mardi Gras in New Orleans to recover money lost from work and I was guest dosing at BHG in New Orleans but because my counselor didn't put the paperwork in the computer when I came back I found out they discharged me, with NO communication w me or my emergency contact. Then they cut my dose by 20mg all at once causing me to relapse so I wouldn't be sick. Now my new counselor is threatening to kick me out again before they even have me back on a stable dose!!! Then today I was told I couldn't dose or get Sundays dose if I didn't have my co-pay. This is the ONLY clinic that does this to their patients!! SO you'll kick me out if I do opiates but refuse to give me my prescription to keep me from being dope sick and stay sober cause I can't pay???!! Oh, but they've owed me 6mnths worth of back pay from insurance from 4yrs ago!These people do NOT care about you as an addict seeking sobriety! You are a number. They don't call you by your name. And all they want is their money. I have a ton of other stories I could tell you about how they mistreat their patients too!! Do not come here if at all possible!!
Response from the owner2 months ago
Hello Desiree, your concerns have been shared with leadership. We assure you that we take these matters seriously and we apologize for any unfavorable experiences you have encountered. We believe treatment should be delivered in a welcoming and inclusive environment and we are committed to upholding the highest standards of patient care.
Kimberley Lang
5 months ago on Google
4

Location

Accepted Insurance

New Season Treatment Center – Biloxi works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Clients in an intensive outpatient program (IOP) require substantive support as they prepare to transition into standard outpatient (OP) care or community-based recovery programs, such as AA. Most IOP clients are in early recovery or are at an elevated relapse risk. Intensive outpatient treatment generally involves multiple, extended sessions weekly. Many programs require clients to participate in a minimum of nine therapeutic hours weekly. The most common treatment modalities include psychotherapy, recovery education, and medication assisted treatment.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
aftercare iconAftercare Support
Clients engaged in a rehab aftercare program approach recovery as a life-long process. Drug rehab aftercare encompasses myriad services designed to promote clients' continued sobriety as they reintegrate into their home, workplace, and community. Clients generally partner with their case managers and recovery team to define their recovery needs and goals and to identify and access the services they need to promote them. These often include peer coaching, career counseling, and 12 step program induction.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

For those seeking help with addiction, a drug rehab in Mississippi offers the necessary care to achieve long-term recovery. Options include inpatient, residential, partial hospitalization, intensive outpatient, and long-term drug rehab in Mississippi.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
postpartum-program thumbnail image
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Clinical Services

If you participate in cognitive behavioral therapy in Mississippi, you can expect to receive homework exercises that allow you to practice the skills you discuss during your sessions. You'll learn how to develop coping skills and change your thinking and behavior so you can break free from addiction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Counselors who apply motivational interviewing take on the roles of listening and reflecting. Their goal is to facilitate conversation about change and commitment to change. They offer support and seek to empower the client to make changes in their life.

The goal of trauma therapy is to help you heal from the effects of witnessing or experiencing a traumatic event. You are provided support to process those traumatic memories and then develop coping strategies to improve your emotional resilience and ability to cope in society.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (228) 207-1248
Building icon

1989 Pass Road
Biloxi, MS 39531

Fact checked and written by:
Terri Beth Miller, PhD

Reviews of New Season Treatment Center – Biloxi

3.57/5 (43 reviews)
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Reviews

4.5

While I am grateful for my sobriety I really am getting tired if being treated like less of a human. A few months back a counselor and the program director violated several of my patients rights and broke numerous codes of conduct on their part. I filed a complaint and the r ... Read More

Reviewed on 5/31/2019
1

I'm sick of everything I do is wrong or criticized by the staff who knows absolutely nothing about me! This place is a big farce; the only thing they do is lie at the beginning and then be able to manipulate you!

Reviewed on 3/8/2019
1.5

They make you feel like an addict and nothing more they do not care for your well being on top of that try to make you feel like a criminal because your tired and hold ypur head up with your hand while you wait ffor your meds to disolve the director actually said she would p ... Read More

Reviewed on 3/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (39 reviews)
Nancy Clay
1 month ago
1

Unprofessional!

Jeromy Felts
3 months ago
1

So I've been to this clinic now 3 times, and all those times I was treated like a straight up junkie/dope head and I was also turned away because I didn't make an appointment while I was so dope sick I couldn't hardly function more less make an appointment. The staff mainly the director treated us horribly. She had no intentions on helping us. She wanted us to leave. How that woman still has her Job is unbelievable because she does not have the right temperament at all for it and it's like she enjoys being rude to someone going through something very traumatic in their life. Because she has no idea what it's like to be an addict... if she did I promise you she wouldn't treat people like she does. And her outfits Crack me up lmao

Response from the owner3 months ago
Hello Jeromy, we apologize for any difficulties you may have encountered and we have shared your feedback with leadership. We take the wellbeing of our patients very seriously and believe that care should be delivered in a compassionate, understanding manner. We appreciate you taking the time to provide feedback so that we can better serve our patients now and in the future.
Desiree Stringer
3 months ago
1

I have been a patient at this particular clinic for 6yrs. I've heard the nurses tell us "Calm down, all you junkies will get your dose." I was laughed at and talked about behind my back by the nurses on the phone when they thought they had hung up already. I was made to wait in my car during covid from 6am to 10am to dose cause I called to report I had symptoms of covid. I watched them dose patient after patient who came after me. When I told them I was really sick, I needed to dose n leave they said, "Well just go to a hospital" meaning I would've missed my dose for the day. They waited to dose me until I was the last person there. My car broke down and I went to work Mardi Gras in New Orleans to recover money lost from work and I was guest dosing at BHG in New Orleans but because my counselor didn't put the paperwork in the computer when I came back I found out they discharged me, with NO communication w me or my emergency contact. Then they cut my dose by 20mg all at once causing me to relapse so I wouldn't be sick. Now my new counselor is threatening to kick me out again before they even have me back on a stable dose!!! Then today I was told I couldn't dose or get Sundays dose if I didn't have my co-pay. This is the ONLY clinic that does this to their patients!! SO you'll kick me out if I do opiates but refuse to give me my prescription to keep me from being dope sick and stay sober cause I can't pay???!! Oh, but they've owed me 6mnths worth of back pay from insurance from 4yrs ago!These people do NOT care about you as an addict seeking sobriety! You are a number. They don't call you by your name. And all they want is their money. I have a ton of other stories I could tell you about how they mistreat their patients too!! Do not come here if at all possible!!

Response from the owner3 months ago
Hello Desiree, your concerns have been shared with leadership. We assure you that we take these matters seriously and we apologize for any unfavorable experiences you have encountered. We believe treatment should be delivered in a welcoming and inclusive environment and we are committed to upholding the highest standards of patient care.
Kimberley Lang
5 months ago
4

Braelyn Monroe
5 months ago
5

This place has definitely saved my life. Period. Counselors have been true angels and I don t even think they know it

Kelly Campbell
6 months ago
5

I have been going since last June 2018. I ve seen a lot of changes. I ve never been happier, new check-in system is fantastic can t say enough positive things about it. I had an issue with an overpayment that was corrected when the new director took the over. I believe Dean is hands down the absolute best director they ve ever had! Insurance coverage makes it affordable as well. Keep up the good work guys.

Response from the owner5 years ago
Thank you Kelly for your review! We are so happy to hear that we are helping you with your recovery! We are working diligently to add new insurance programs to our current lineup, and we appreciate your suggestion. Thank you!
Connie West
6 months ago
5

Love my treatment center .

Jack Robinson
9 months ago
5

I m new to New Seasons Biloxi having transferred from Fort Lauderdale. This clinic does provide a safe and very important path for recovery. It all takes time and there are a lot of state laws they have to abide by. From what I ve experienced the counselors and nurses here truly do care!

Response from the owner8 months ago
Hi Jack, we're glad to know we've been able to provide you with a positive experience and we thank you for leaving a review recommending us to others. We hope to continue working to your satisfaction.
Anthony Delvescovo
11 months ago
1

During my recent visit to the clinic, I encountered a series of challenges that prompted me to reflect on the overall quality of service and professionalism within the facility. Upon entering, I exhibited symptoms that raised concerns, leading to an initial assessment by a nurse. However, this assessment quickly resulted in a presumption of intoxication, prompting my referral to a nurse practitioner for further evaluation.Surprisingly, the nurse practitioner s assessment contradicted the initial diagnosis, resulting in my clearance. While this addressed my immediate concern, it inadvertently created tension among staff members, as it appeared I had circumvented the judgment of the initial nurse. This discrepancy highlighted a lack of consistency in the clinic s approach to patient care.What stood out was the evident lack of empathy displayed by some staff members, particularly concerning my denial of necessary rest despite two individuals vouching for my condition. This inconsistency raises questions about the overall standards upheld by different staff members. It is imperative that such issues are addressed promptly to ensure a more uniform and patient-focused experience for all seeking medical assistance.Adding to the complexity, my inherently quiet nature was evident throughout the process. Despite facing conflicting assessments, I chose not to engage in arguments or disputes, emphasizing the need for a calm and cooperative atmosphere. This preference for a peaceful demeanor underscores the significance of clear communication and consistent standards within the clinic.In light of these observations, I urge the clinic to reflect on these concerns and consider refining internal protocols. Establishing clear communication channels and fostering an atmosphere that prioritizes patient well-being and cooperation would contribute to a more equitable and supportive healthcare environment. I hope that this feedback prompts positive changes that benefit both patients and staff.

Response from the owner10 months ago
Anthony, thank you for your thoughtful and thorough feedback. We sincerely apologize for the difficulties you have encountered and we appreciate you taking the time to share your concerns, which will be passed on to leadership. We always endeavor to make improvements that can better help our patients, and reviews such as yours allow us to find ways to do so. We hope to continue working toward your satisfaction.
Jessica Winter
11 months ago
4

This place saved my life. It truly did. There are some counselors that genuinely care and then you have some that are there for a paycheck. But I find that usually anyone is willing to lend an ear to someone in need. My issue is that I was approved a reimbursement in mid-to-late July 2023. I waited. I was told they needed to make sure claims were filed (even after the approval? Hmm ok) so I finally got tired of being given the run around from the clinic employee, so I called the main office in Florida. Found out my check had been in transit since September 15!! In transit for two months?!!! So they put a stop check on it and had it sent to my house per my request. Tell me why the day after I did that, I was told from an employee at the clinic that a PATIENT walked in with my check. It was opened. The label was all faded but I can still make out the dates. I was told they were going to watch the cameras and they d tell me the next day. I m not about to do anything stupid but I would like to know whom had my money and I believe anyone would want to know that. Especially considering I was told I would be informed. So if you re genuinely sick and tired of being sick and tired, this is a great place to go to get help. But you got to work for it. Nothing ever worth fighting for is easy. Also, if you ever find yourself in a position that you re owed money from NSTC I suggest you contact the head office. I had every answer to the questions I d been asking the clinic employees within hours; and I also had my check within 48 hours. No thanks to the employees and my local clinic.

Response from the owner10 months ago
Hi Jessica, we appreciate you taking the time to leave a review recommending us to others and encouraging others on their own recovery journeys. We apologize for the inconveniences you have experienced but we are happy that New Season's main office was able to help you efficiently and effectively. We hope to continue working to your satisfaction.
Byron Theriot Sr
1 year ago
3

Response from the owner1 year ago
Hi Byron, the team at New Season Treatment Center in Biloxi is committed to upholding the highest standards of patient care. We apologize if you have had any unfavorable experiences and hope to make improvements to better serve our patients and community.
Miss Murphy
1 year ago
5

This treatment center is finally under a new director. I can't applaud loud enough. The patients are finally the focal point of treatment. The wait time is next to nothing. There has to be a leader that truly understands the disease and wants to help patients heal, and we have that now. I recommend New Season 100%.

Response from the owner1 year ago
Hello Miss Murphy, your kind words about the team at New Season Treatment Center in Biloxi are greatly appreciated! We're happy to know that your experiences with us have been positive and we hope to continue working to your satisfaction.
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