I deeply regret not having read the reviews before enrolling my daughter in this facility, especially considering we live an hour and a half away. Unfortunately, there are limited options for facilities specialized in treating children in our area. Initially, I had high hope ...
About New Oakland Family Centers
New Oakland Family Centers is located in Livonia, Michigan. They’ve been providing innovative and compassionate mental health and substance abuse treatments for over 30 years. They have several different treatment centers throughout the state of Michigan that reach 30,000 patients with over 600,000 points of service. The Schoolcraft Rd facility in Livonia has substance use partial hospitalization programs (PHP) for children three and up, adolescents and adults.
Their PHP is called Face to Face. It is an intense therapy and treatment program done under medical supervision. It’s done in a warmer environment than most hospital programs and lasts six hours per day. This program is a core service provided by New Oakland Family Centers, which is what sets them apart from traditional substance use treatment programs.
Patients participate in groups during the day. Sessions can be three to five days a week depending on the needs or severity of substance abuse of each person. They have a multidisciplinary approach that incorporates each patient and their family to work toward a solution for their addiction problem. This program is done face to face at a standalone facility in a warm and nurturing environment that’s designed to help those with acute symptoms of addiction or substance abuse but who don’t pose an urgent risk to themselves or others. This includes increased symptoms, disturbances with behavior or other things that might contribute to mental or behavioral health issues.
Their prime mode of treatment is group therapy, but they have other services like individual or family therapy, psychological testing and evaluations, lab tests, education and transportation. Family participation is required for school aged children and recommended for adults as well.
This is a voluntary program that requires input and participation from each patient. It runs Monday to Friday from 9am to 3pm. The average program lasts seven to 10 days. They provide you with lunch and a snack every day you’re there and offer a ride to and from treatment sessions.
Latest Reviews
The people who actually work with patients are great people and are very helpful. But the front desk lady can be very aggressive and condescending. Seems like she is always having a bad day. Not very welcoming when you walk in and try to check in. She should be checked.
Sara Kurka
Reviewed on 05/23/2024
I deeply regret not having read the reviews before enrolling my daughter in this facility, especially considering we live an hour and a half away. Unfortunately, there are limited options for facilities specialized in treating children in our area. Initially, I had high hopes. During our first day for intake, we met with a senior counselor who seemed promising. However, my optimism quickly faded when my daughter disclosed that some kids inside the facility were using a "dab" pen in the bathrooms, passing it around discreetly. I was shocked and immediately contacted the facility director. Their response was extremely disappointing. They claimed that their methods couldn't detect everything and suggested that parents should check their children thoroughly before bringing them in, as they couldn't perform strip searches. They also mentioned that kids find ways to hide such items and failed to explain why the staff didn't notice the incidents despite occurring multiple times. I informed them that we wouldn't be returning, which greatly upset my daughter, who had just been discharged from the hospital days earlier. Unlike some other kids who might be there as part of court orders or probation, my daughter genuinely sought improvement for her alcohol issues. Unhappy with the response, I escalated the issue by contacting the director of all New Oakland Facilities the next day. However, I received a similar dismissive response, with the director suggesting that kids are just being sneaky and promising to "look into it." When I insisted that my daughter couldn't return to such an environment and requested that our insurance not be billed for that day, I was informed that charges would still apply, and the director seemed unfazed by the situation. Even when I expressed my shock at the fact that drug use was happening inside a facility meant for drug and alcohol rehabilitation, the response was lukewarm, with doubts cast on whether the allegations were true. This entire experi
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Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery.
Traditional outpatient services are the least restrictive means of treatment and may include individual, group, family and medication management focused treatment. These outpatient services are based on the client’s needs and may involve weekly, bi-weekly and/or monthly scheduled sessions.
Intensive Outpatient The New Oakland FACE to FACE Intensive Outpatient Program (IOP) focuses on children, adolescents and adults with emotional, behavioral, and/or chemical abuse problems. It is less intensive and restrictive than the FACE to FACE partial day program, taking place on three non-consecutive days per week and lasting three hours per visit. It is a modified, less restrictive component of the FACE to FACE partial day programs, still featuring group, individual and family therapies that effectively deal with crisis, depression and conflict through the acquisition of social, interpersonal, communication, negotiation and conflict resolution skills.
With the New Oakland IOP, an individual continues to live at home and remain engaged in his or her own life, continuing to go to work or school while developing the skills he or she needs with the help and support of the program.
Aftercare Support Clients engaged in a rehab aftercare program have already completed high-level treatment and have begun to develop essential recovery skills. Rehab aftercare services are designed to support clients' sustained sobriety as they reintegrate into their home, workplace, and community. Case managers, care teams, and clients design the customized service portfolio that will best support the client's long-term sobriety. Clients may receive peer coaching, 12 step program induction, vocational training, and relapse prevention services.
12-Step 12 step programs are typically community-based and peer-led, though many rehabs base their treatment models on this approach. Participants engage in regular 12 step meetings, which are anonymous, free, and accessible multiple times a day, 365 days a year in most communities. Participants are also mentored by self-selected sponsors who support them as they work through the 12 steps of recovery, which include addressing the causes of the disease, taking personal responsibility, and relinquishing control.
Sober Living Homes Sober living homes in Michigan act as a bridge between an intensive level of care and the freedom of independent living. The primary rule in every sober living home is to stay sober. If a resident breaks this rule, they can be evicted. However, this environment is designed to prevent relapse, with mutual support, 12-step meetings, a structured schedule, and drug screenings.
Intervention Services During a drug intervention in Michigan, family, friends, and colleagues share in their own words how a person's substance abuse has affected their lives. An intervention must be carefully planned, with the goal of encouraging the individual to get treatment for their addiction. Many rehab programs offer intervention services to help families prepare for this confrontation and guide them through the recovery process.
Partial Hospitalization Program While many people know it as "day treatment", a partial hospitalization program (PHP) offers treatment during the day and allows you to live at home. PHP treatment typically requires a commitment of at least 20 hours of treatment every week, with a program duration that spans approximately 90 days. While commuting is necessary, some programs offer telehealth options. PHP treatment plans usually include relapse prevention, medication management, and behavioral therapy.
Medically Assisted Detox During a medically supervised detox, addictive substances are removed from your body while under the 24/7 supervision of medical professionals in an inpatient environment. This is the safest way to wean your body off of addictive substances, since quitting alcohol or certain drugs (like opioids or benzodiazepines) can be dangerous if done on your own. The program typically lasts around 5-7 days, but is highly individualized depending on your needs.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive behavioral therapy in Michigan helps participants view challenges more clearly so they can respond to them in healthy ways. During a limited number of structured sessions, clients learn about and practice these changes to effectively address substance use and mental health disorders.
Addiction often involves intense situations and emotions. Dialectical behavior therapy helps you understand and regulate your emotions and better manage the situations that evoke those feelings. You'll receive mindfulness training and stress management training to cope more effectively with difficult emotions.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
During motivational interviewing, therapists express empathy, support self efficacy, and develop discrepancies. By using these techniques, therapists help clients reflect on their desires for change and understand why and how they should move forward with those changes.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Both internal and external factors can put stress on a relationship. Couples therapy helps you and your partner work through those stressors and find healthy ways to deal with challenges as they arise.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
To maintain a healthy and productive life, you need certain life skills. They help you make good decisions and build good relationships. Because they are key to long term recovery, most rehab programs in Michigan include integrated life skills training.
Amenities
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Private Transportation -
Private Rooms
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Michigan
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(800) 395-3223 
31500 Schoolcraft Road
Livonia, MI 48150
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Edited by:
Kerry Nenn, BSW
