New Oakland Family Centers

32961 Middlebelt Road
Farmington Hills, MI 48334

New Oakland Family Centers MI 48334

About New Oakland Family Centers

New Oakland Family Centers in Farmington Hills, Michigan, offers help and support 24 hours a day, every day of the year. They have family-oriented, comprehensive treatment programs with various levels of care. Situated in an urban locale not too far from Detroit, New Oakland does their best to provide the most effective evidence-based therapy and support to meet each youth’s needs. Partial hospitalization program (PHP), intensive outpatient (IOP), day programs, 24-hour crisis stabilization, ADHD, and neurodiverse assessments and mental health outpatient care are provided.

There are partial hospitalization programs available for children, adolescents, and adults who need ongoing support greater than outpatient programs can offer. Age appropriate therapy, both individual and group, are offered. There are medication, psychiatric and educational reviews to help assess and provide the best care for each individual and their situation. Person-centered care is the central mission and goal of all New Oakland programs.
PHP start as early as age three. Children, youth, and adults are all treated among their peer age groups in separate programs designed for each generation. The average length of the PHP program is seven to ten days and is approximately six hours each day.
Partial hospitalization is also available for those struggling specifically with eating disorder. Though these services are in Bloomfield Hills, separate from the other PHP programs.
Intensive Outpatient Programs are available for youth and children. There is also an IOP for adults. These programs involve treatment for behavioral, mental health and emotional problems or have a secondary diagnosis related to addiction. Individuals attend treatment approximately three hours three times a week.
If someone requires more support than an intensive outpatient program but doesn’t require the daily support of a partial hospitalization program, there’s a day program. It is available for ages three and up, including adults. Day treatment includes treatment for three hours a day four days each week and lasts for as long as an individual needs.
Traditional outpatient services are available by appointment from 8am to 5 pm or on a walk in basis from 8 am to 3 pm on weekdays. Crisis services and emergency mental health assessments are available 24 hours a day 7 days a week.
Most major health insurance plans are accepted by New Oakland. It’s important to connect with your personal health insurance provider to verify what coverage you have and whether you will be responsible for any of the expenses out-of-pocket.

Latest Reviews

J R
3 months ago on Google
2
This place is unfuriating. They require you to set regular appointments and will close your case unless you schedule every 2 weeks. This should be communicated before you pay for an intake. Garbage. Nadia was nice.
Kendall Nelson
3 months ago on Google
3
Heather is by far the best scheduler. Not sure if this is the location she works at, but wherever she is, they are lucky! She was the only helpful person over the phone.
Blair Elizabeth
5 months ago on Google
3
This is our first day so I will update my rating as needed. Schools and Therapists say all good things about this place, however calling them and setting up was so vague and needs better details for parents. We called, were able to move my son up in date but then literally the only thing we were told is to "drop him off". no what to bring, who needs to be there, payment, length of intake time, that there would even BE an intake period. he is going to the Face to Face program, which is partial hospital so insurance is billed as inpatient not outpatient. It has all worked out, but we would have been better prepared and been able to not put off his intake for a day if we were given basic information up front.

Location

Accepted Insurance

New Oakland Family Centers works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Traditional outpatient services are the least restrictive means of treatment and may include individual, group, family and medication management focused treatment. These outpatient services are based on the client’s needs and may involve weekly, bi-weekly and/or monthly scheduled sessions.
intensive-outpatient iconIntensive Outpatient
The New Oakland FACE to FACE Intensive Outpatient Program (IOP) focuses on children, adolescents and adults with emotional, behavioral, and/or chemical abuse problems. It is less intensive and restrictive than the FACE to FACE partial day program, taking place on three non-consecutive days per week and lasting three hours per visit. It is a modified, less restrictive component of the FACE to FACE partial day programs, still featuring group, individual and family therapies that effectively deal with crisis, depression and conflict through the acquisition of social, interpersonal, communication, negotiation and conflict resolution skills. With the New Oakland IOP, an individual continues to live at home and remain engaged in his or her own life, continuing to go to work or school while developing the skills he or she needs with the help and support of the program.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (248) 855-1540
Building icon

32961 Middlebelt Road
Farmington Hills, MI 48334

Fact checked and written by:
Connie Gillespie
Edited by:
Peter Lee, PhD

Reviews of New Oakland Family Centers

3.5/5 (39 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.5 (39 reviews)
TaQuita Riley
1 week ago
3

The staff members are incredibly wonderful and supportive. Dr. Harris and group facilitator Makenzie are particularly exceptional. They truly embody the qualities of compassionate caregivers. While the facility provides excellent services, it could benefit from incorporating more engaging and diverse therapeutic activities. The repetitive nature of sitting in discussion circles can become monotonous. Perhaps introducing a game room or other interactive elements would enhance the therapeutic experience. Additionally, there seems to be a delay in processing paperwork related to medical leaves, which can be frustrating and inconvenient. Ensuring timely handling of such matters would be greatly appreciated.

Sarah
2 weeks ago
5

i competed the adult PHP and i couldn t be happier about my time at new oakland! i am a healthcare provider myself and the therapists, providers, and support staff are SO genuine and kind. being in a group therapy setting was a scary thought initially but i felt that it was a very safe space to share my experiences. i also enjoyed hearing other s experiences as it helped to remind me that we are all going through similar issues in life. the therapists even completed the worksheets along side of us and shared their experiences about their own healing journeys which was reassuring. i ve learned and grown so much during my time here and i am very appreciative of the employees who made it happen: zach, mara, michelle, amber and everyone else. ya ll deserve a raise LOL. thank you!!! :)

Robin Roberts
1 month ago
1

The kids that are in group together sometimes use sensitive information that is shared to bully each other. Seems that "group" therapy can be quite a negative experience.

J R
2 months ago
2

This place is unfuriating. They require you to set regular appointments and will close your case unless you schedule every 2 weeks. This should be communicated before you pay for an intake. Garbage. Nadia was nice.

Kendall Nelson
3 months ago
3

Heather is by far the best scheduler. Not sure if this is the location she works at, but wherever she is, they are lucky! She was the only helpful person over the phone.

Blair Elizabeth
5 months ago
3

This is our first day so I will update my rating as needed. Schools and Therapists say all good things about this place, however calling them and setting up was so vague and needs better details for parents. We called, were able to move my son up in date but then literally the only thing we were told is to "drop him off". no what to bring, who needs to be there, payment, length of intake time, that there would even BE an intake period. he is going to the Face to Face program, which is partial hospital so insurance is billed as inpatient not outpatient. It has all worked out, but we would have been better prepared and been able to not put off his intake for a day if we were given basic information up front.

Yakita Withers
6 months ago
5

I appreciate the help all the staff provided for my family and I.

Bryson
6 months ago
2

They talk bad about patients behind their backs.

Martina R.
11 months ago
1

Amber Burmeister
1 year ago
1

This place is an absolute joke, and they are the worst place on planet Earth when it comes to communication unless they want your money. My son attended the face-to-face program which was absolutely wonderful for him. I truly do feel like they saved his life. Since he left the program it has been nothing but a headache. It is like after they got the $3000 from me they don't care anymore. I never get a call back unless I am calling to make a payment. His therapist never calls back to make an appointment. When my son does actually get in to see his therapist I am always called back which I don't like. That is his time, not mine. Then of course the therapist always has to make a comment about me owing them money. This shouldn't be said during my sons session or in front of my son. Then when we had an appointment with the psychiatrist he calls me while we are in the waiting room 20 minutes past the appointment time and is surprised that we are there waiting on him. My son went 3 months without meds because I couldn't get a call back to get him in to see the psychiatrist. And they wanted to fight with me about him giving a urine sample because it had been 3 months since he had one. Well, he hadn't been on meds so NOTHING is going to be in his system. I am so done with this place. We will be going elsewhere. Thanks for saving my kids life, just wish you cared more afterward.

Juanita James
1 year ago
5

Very good customer service.. Janice my therapist is very good at what she does..

RB
1 year ago
5

This place was a blessing for my child. They were very strick about COVID protocol and provided wonderful encouragement, self-esteem activities. It was a miracle to see my child smile again. Thank you for your patience and perseverance !!

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