New Oakland Family Center

32961 Middlebelt Rd
Farmington Hills, MI 48334

New Oakland Family Center MI 48334

About New Oakland Family Center

The New Oakland Family Center - Farmington provides mental and behavioral health treatment for children, adolescents and adults in Farmington, Michigan. They offer partial hospitalization, intensive outpatient and general outpatient programs. In addition, they offer 24 hour crisis stabilization. They can also provide referrals to specialized treatment like alcohol or drug rehab.

New Oakland’s day program offers intensive, structured daily therapeutic services. Children, teens and adults are put in age appropriate groups. The program runs six hours a day Monday through Friday.

Their PHP program provides six hours of treatment per day in a nurturing environment. The program is for those with acute mental health symptoms and the average length of PHP care is 7 to 10 days. The focus is on group therapy and they also provide individual and family therapy, medication management, mental health education and transportation to and from the program.

The New Oakland Family Center IOP is helpful for those with mental health issues, which may include a primary mental health diagnosis and a co-occurring substance use disorder. The program has three-hour sessions three days per week. Services are similar to the PHP program.

The general outpatient program offers similar services to the PHP and IOP but meets less frequently. Outpatient clients may have meetings weekly, every other week, or once a month.

New Oakland may accept a wide range of insurance plans, such as Humana, Ambetter, Cigna, Anthem Blue Cross Blue Shield, United Healthcare, Aetna and more. Because insurance plans vary, be sure to verify coverage information and out of network details with the insurer.

Latest Reviews

TaQuita Riley
1 week ago on Google
3
The staff members are incredibly wonderful and supportive. Dr. Harris and group facilitator Makenzie are particularly exceptional. They truly embody the qualities of compassionate caregivers. While the facility provides excellent services, it could benefit from incorporating more engaging and diverse therapeutic activities. The repetitive nature of sitting in discussion circles can become monotonous. Perhaps introducing a game room or other interactive elements would enhance the therapeutic experience. Additionally, there seems to be a delay in processing paperwork related to medical leaves, which can be frustrating and inconvenient. Ensuring timely handling of such matters would be greatly appreciated.
Sarah
2 weeks ago on Google
5
i competed the adult PHP and i couldn t be happier about my time at new oakland! i am a healthcare provider myself and the therapists, providers, and support staff are SO genuine and kind. being in a group therapy setting was a scary thought initially but i felt that it was a very safe space to share my experiences. i also enjoyed hearing other s experiences as it helped to remind me that we are all going through similar issues in life. the therapists even completed the worksheets along side of us and shared their experiences about their own healing journeys which was reassuring. i ve learned and grown so much during my time here and i am very appreciative of the employees who made it happen: zach, mara, michelle, amber and everyone else. ya ll deserve a raise LOL. thank you!!! :)
Robin Roberts
1 month ago on Google
1
The kids that are in group together sometimes use sensitive information that is shared to bully each other. Seems that "group" therapy can be quite a negative experience.

Location

Accepted Insurance

New Oakland Family Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients in inpatient rehab reside at the treatment facility while engaging in intensive daily treatment. Inpatient care is primarily designed for clients leaving detox, those in early recovery, and those at an elevated risk of relapse. Clients participate in intensive addiction counseling, which may include group and family therapy as well as one-on-one sessions. Recovery-focused life skills training is also often prioritized. Many inpatient rehabs offer evidence-based complementary therapies, such as yoga, meditation, art therapy, and animal therapy.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients engaged in a rehab aftercare program have already completed high-level treatment and have begun to develop essential recovery skills. Rehab aftercare services are designed to support clients' sustained sobriety as they reintegrate into their home, workplace, and community. Case managers, care teams, and clients design the customized service portfolio that will best support the client's long-term sobriety. Clients may receive peer coaching, 12 step program induction, vocational training, and relapse prevention services.
12-step icon12-Step
12 step programs are typically community-based and peer-led, though many rehabs base their treatment models on this approach. Participants engage in regular 12 step meetings, which are anonymous, free, and accessible multiple times a day, 365 days a year in most communities. Participants are also mentored by self-selected sponsors who support them as they work through the 12 steps of recovery, which include addressing the causes of the disease, taking personal responsibility, and relinquishing control.
sober-living iconSober Living Homes
Sober living homes in Michigan act as a bridge between an intensive level of care and the freedom of independent living. The primary rule in every sober living home is to stay sober. If a resident breaks this rule, they can be evicted. However, this environment is designed to prevent relapse, with mutual support, 12-step meetings, a structured schedule, and drug screenings.
heart-hands iconIntervention Services
During a drug intervention in Michigan, family, friends, and colleagues share in their own words how a person's substance abuse has affected their lives. An intervention must be carefully planned, with the goal of encouraging the individual to get treatment for their addiction. Many rehab programs offer intervention services to help families prepare for this confrontation and guide them through the recovery process.
partial-hospitalization iconPartial Hospitalization Program
While many people know it as "day treatment", a partial hospitalization program (PHP) offers treatment during the day and allows you to live at home. PHP treatment typically requires a commitment of at least 20 hours of treatment every week, with a program duration that spans approximately 90 days. While commuting is necessary, some programs offer telehealth options. PHP treatment plans usually include relapse prevention, medication management, and behavioral therapy.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Michigan is essential for certain phases of recovery treatment. During detox, many physical ailments related to the detox process can be lethal if not treated. Having medical staff available at all times provides the proper care for safe detox. Medications and other treatment can also make the process much more comfortable and bearable.
medically-assisted-detox iconMedically Assisted Detox
During a medically supervised detox, addictive substances are removed from your body while under the 24/7 supervision of medical professionals in an inpatient environment. This is the safest way to wean your body off of addictive substances, since quitting alcohol or certain drugs (like opioids or benzodiazepines) can be dangerous if done on your own. The program typically lasts around 5-7 days, but is highly individualized depending on your needs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
postpartum-program thumbnail image
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Clinical Services

Cognitive behavioral therapy in Michigan helps participants view challenges more clearly so they can respond to them in healthy ways. During a limited number of structured sessions, clients learn about and practice these changes to effectively address substance use and mental health disorders.

Addiction often involves intense situations and emotions. Dialectical behavior therapy helps you understand and regulate your emotions and better manage the situations that evoke those feelings. You'll receive mindfulness training and stress management training to cope more effectively with difficult emotions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Personalized therapy sessions for drug addiction emphasize understanding your background and behavioral triggers for substance use. Your therapist will collaborate with you to create an effective coping strategy and address underlying issues that clear the way for lasting change.

During motivational interviewing, therapists express empathy, support self efficacy, and develop discrepancies. By using these techniques, therapists help clients reflect on their desires for change and understand why and how they should move forward with those changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Both internal and external factors can put stress on a relationship. Couples therapy helps you and your partner work through those stressors and find healthy ways to deal with challenges as they arise.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

To maintain a healthy and productive life, you need certain life skills. They help you make good decisions and build good relationships. Because they are key to long term recovery, most rehab programs in Michigan include integrated life skills training.

Substance abuse negatively affects your nutrition. Some drugs affect your metabolism, while others affect how your body absorbs nutrients. Others suppress your appetite. To restore balance to your systems, nutrition therapy provides a healthy meal plan and training for how to eat the right foods to support addiction recovery.

Amenities

  • car iconPrivate Transportation
  • spa2 iconYoga Studio
  • meditation iconMeditation Room
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Michigan

Contact Information

Phone icon (248) 855-1540
Building icon

32961 Middlebelt Rd
Farmington Hills, MI 48334

Fact checked and written by:
Mari Mendoza, BS
Edited by:
Courtney Myers, MS

Reviews of New Oakland Family Center

3.7/5 (35 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (35 reviews)
TaQuita Riley
1 week ago
3

The staff members are incredibly wonderful and supportive. Dr. Harris and group facilitator Makenzie are particularly exceptional. They truly embody the qualities of compassionate caregivers. While the facility provides excellent services, it could benefit from incorporating more engaging and diverse therapeutic activities. The repetitive nature of sitting in discussion circles can become monotonous. Perhaps introducing a game room or other interactive elements would enhance the therapeutic experience. Additionally, there seems to be a delay in processing paperwork related to medical leaves, which can be frustrating and inconvenient. Ensuring timely handling of such matters would be greatly appreciated.

Sarah
2 weeks ago
5

i competed the adult PHP and i couldn t be happier about my time at new oakland! i am a healthcare provider myself and the therapists, providers, and support staff are SO genuine and kind. being in a group therapy setting was a scary thought initially but i felt that it was a very safe space to share my experiences. i also enjoyed hearing other s experiences as it helped to remind me that we are all going through similar issues in life. the therapists even completed the worksheets along side of us and shared their experiences about their own healing journeys which was reassuring. i ve learned and grown so much during my time here and i am very appreciative of the employees who made it happen: zach, mara, michelle, amber and everyone else. ya ll deserve a raise LOL. thank you!!! :)

Robin Roberts
1 month ago
1

The kids that are in group together sometimes use sensitive information that is shared to bully each other. Seems that "group" therapy can be quite a negative experience.

J R
2 months ago
2

This place is unfuriating. They require you to set regular appointments and will close your case unless you schedule every 2 weeks. This should be communicated before you pay for an intake. Garbage. Nadia was nice.

Kendall Nelson
3 months ago
3

Heather is by far the best scheduler. Not sure if this is the location she works at, but wherever she is, they are lucky! She was the only helpful person over the phone.

Blair Elizabeth
5 months ago
3

This is our first day so I will update my rating as needed. Schools and Therapists say all good things about this place, however calling them and setting up was so vague and needs better details for parents. We called, were able to move my son up in date but then literally the only thing we were told is to "drop him off". no what to bring, who needs to be there, payment, length of intake time, that there would even BE an intake period. he is going to the Face to Face program, which is partial hospital so insurance is billed as inpatient not outpatient. It has all worked out, but we would have been better prepared and been able to not put off his intake for a day if we were given basic information up front.

Yakita Withers
6 months ago
5

I appreciate the help all the staff provided for my family and I.

Bryson
6 months ago
2

They talk bad about patients behind their backs.

Martina R.
11 months ago
1

Lisa Keylon
1 year ago
1

If I could give this less than one star I would. This program is nothing but a glorified baby sitting service. There was very little therapy as many of the children would sleep for hours at a time. I would recommend finding another program if you want your child to get the help they need.

Jennifer Karshina
1 year ago
5

Since 2000, I have been a patient at New Oakland family centers. I have participated in one on one, family, and face to face activities. New Oakland is very beneficial in helping my family work through and resolve issues. We originally started seeing Bob and Ishmael for marriage counseling, and face-to-face program to work on individual concerns. I would like to thank Dr. Sendi, Bob Bringman, Janice, and Nadia for the decades of dedicated service you have provided to my family. Nadia and Bob continue to work with my family and myself. Thank you guys for assisting my family.

Amber Burmeister
1 year ago
1

This place is an absolute joke, and they are the worst place on planet Earth when it comes to communication unless they want your money. My son attended the face-to-face program which was absolutely wonderful for him. I truly do feel like they saved his life. Since he left the program it has been nothing but a headache. It is like after they got the $3000 from me they don't care anymore. I never get a call back unless I am calling to make a payment. His therapist never calls back to make an appointment. When my son does actually get in to see his therapist I am always called back which I don't like. That is his time, not mine. Then of course the therapist always has to make a comment about me owing them money. This shouldn't be said during my sons session or in front of my son. Then when we had an appointment with the psychiatrist he calls me while we are in the waiting room 20 minutes past the appointment time and is surprised that we are there waiting on him. My son went 3 months without meds because I couldn't get a call back to get him in to see the psychiatrist. And they wanted to fight with me about him giving a urine sample because it had been 3 months since he had one. Well, he hadn't been on meds so NOTHING is going to be in his system. I am so done with this place. We will be going elsewhere. Thanks for saving my kids life, just wish you cared more afterward.

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