New Oakland Family Center

Clarkston, Michigan

6549 Town Center Drive
Clarkston, MI 48346

(800) 395-3223
3.4 (90 reviews)

About New Oakland Family Center

New Oakland Family Center provides various mental health and co-occurring disorder services in Clarkston, Michigan. With comprehensive outpatient care, adults, adolescents, and children can get one step closer to achieving their recovery goals.

One thing I like about them is they strive to make care accessible. Seeking co-occurring disorder care can be challenging. They ensure you can quickly get the help you need whenever you’re ready. You’ll benefit from walk-in services and 24/7 crisis stabilization.

Along with co-occurring substance use disorders, their programs address a full spectrum of mental health needs. You can find treatment for anxiety, depression, stress and school problems. They use an integrated approach that addresses all conditions in tandem to promote long term recovery.

With outpatient treatment, you can get the help you need while living at home. You can participate in group, individual, and family therapy to address the underlying causes contributing to your addiction. They target care based on your personal needs, designing an individualized treatment plan with proven interventions tailored to your unique situation.

It’s also great that they use a trauma informed approach. Accounting for trauma in treatment not only teaches you about how past experiences affect you today. It also helps you work through these tough situations and adopt healthy coping skills when triggers arise.

Another standout feature is their multifaceted team. You’ll benefit from empathetic care from certified nurse practitioners, psychiatrists, social workers, counselors and registered dieticians. These professionals deliver the combined experience and guidance to help you overcome challenges in your journey and come out on top.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Traditional outpatient services are the least restrictive means of treatment and may include individual, group, family and medication management focused treatment. These outpatient services are based on the client’s needs and may involve weekly, bi-weekly and/or monthly scheduled sessions.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

intensive-outpatient iconIntensive Outpatient

The New Oakland FACE to FACE Intensive Outpatient Program (IOP) focuses on children, adolescents and adults with emotional, behavioral, and/or chemical abuse problems. It is less intensive and restrictive than the FACE to FACE partial day program, taking place on three non-consecutive days per week and lasting three hours per visit. It is a modified, less restrictive component of the FACE to FACE partial day programs, still featuring group, individual and family therapies that effectively deal with crisis, depression and conflict through the acquisition of social, interpersonal, communication, negotiation and conflict resolution skills. With the New Oakland IOP, an individual continues to live at home and remain engaged in his or her own life, continuing to go to work or school while developing the skills he or she needs with the help and support of the program.

partial-hospitalization iconPartial Hospitalization Program

While many people know it as "day treatment", a partial hospitalization program (PHP) offers treatment during the day and allows you to live at home. PHP treatment typically requires a commitment of at least 20 hours of treatment every week, with a program duration that spans approximately 90 days. While commuting is necessary, some programs offer telehealth options. PHP treatment plans usually include relapse prevention, medication management, and behavioral therapy.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

military-hat iconMilitary program

House check icon Settings & Amenities

  • private iconPrivate setting

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouple Therapy

inpatient-file iconCognitive Behavioral Therapy

Cognitive behavioral therapy in Michigan helps participants view challenges more clearly so they can respond to them in healthy ways. During a limited number of structured sessions, clients learn about and practice these changes to effectively address substance use and mental health disorders.

dialectical iconDialectical Behavior Therapy

Addiction often involves intense situations and emotions. Dialectical behavior therapy helps you understand and regulate your emotions and better manage the situations that evoke those feelings. You'll receive mindfulness training and stress management training to cope more effectively with difficult emotions.

Motivational Therapy

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Phone icon Contact

Phone icon (800) 395-3223
Building icon

6549 Town Center Drive
Clarkston, MI 48346

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Get Help Now - 313-566-4683
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Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Kerry Nenn, BSW

Reviews

3.4 (90 reviews)
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Google Rating

3.4 (90 reviews)
FlyByGuy
3 months ago
1

Utterly horrible. First they scheduled me with someone who was on their very last day and they told me they weren't taking new patients, so they said they would put me back in the system to get a new therapist. Well, after 2 months of waiting i decided to call them back and it turns out they forgot about me entirely. So they set me up with a new therapist and scheduled an appointment, but then when the appointment came the therapist never showed up (telehealth). I called the therapist but their voice mailbox was full so I couldn't even leave a message. This place is a joke and makes people who are struggling in life feel like no one cares about them.

Andrea Stogdell
4 months ago
1

I d give them a zero if I could. I ve been waiting over a year fighting with them trying to get my daughter therapy first it was they didn t have enough therapist, then they just forgot to call, now they lie about calling me and leaving messages when they don t, and now they don t wanna give me anything after school and want to interrupt her schooling for therapy. Take your kids somewhere else. This place is a joke.

Bridget Webb
9 months ago
2

Discharged with no notice after being a patient for almost 2 1/2 years. I noticed therapists don t really care if you re having a bad day and correspond through email. And yes I asked to be discharged in an email but it was pretty obvious the therapist I was seeing couldn t be bothered to ask why or what was going or did something happen to where I wanted to be discharged, but nope, they didn t care, most likely happy one less patient to deal with. Never got a return email back and was discharged and after confronting them again through email that I didn t receive discharge a letter which they are supposed to do and send by mail saying I was discharged, only to get an email weeks to a month later from the therapist claiming they had sent out a discharge letter and that they weren t taking any new patients. I really could care less if you re not taking new patients. And you don t have to lie about saying you sent out a discharge paper when clearly you did not and still haven t. It takes you weeks to respond to those two emails, let alone take the time to send out a discharge paper. I Absolutely did not receive a single letter and you would think after me sending an email about this, they should have sent another discharge letter? Nope. Still haven t got one. They just patient dump you. And after I was supposedly sent a letter that I was discharged. They never sent my credit back to me that I had on my account, so I had to call for that, which the lady I talked to was nice and apologized which is why I m giving 2 stars instead of one and because the therapy was good at first, but the lady I spoke with said that a check should have been sent as soon as I was discharged. I really thought this was a good place but clearly, therapist don t care. It s all about a paycheck. I spent 2 1/2 years with one therapist, which I was hesitant to do in the first place, and it did go good for a while, only to realize they could care less. After this experience, I will never ever see or talk to a therapist again. Totally ruined any trust I would ever have for a therapist. The mental health system is so broken. Also reading other reviews, looks like it s a common theme that people don t receive discharge papers. Also never on time if doing zoom meets. I ve waited several times 20 mins. I under stand that sometimes this can happen but it happens quite often but the therapist I seen always seem to get right off as soon as our time was up even though they were late! So nevermind that hour or 45 minute session I was supposed to have but insurance was sure charged to for that time!

carol Sookie
10 months ago
4

For Guardians of Adults with Developmental and Mental Disabilities the services I recommend here is outpatient and seeing the Psychiatrist. My Adult Daughter tried the other programs she has sensory issues and it was too fast paced being put in the Adult group she is 23 but developmentally not 23. I'm glad the Director of PHP let us give it a try but it just wasn't the right fit.

Hailey Megiveron
1 year ago
1

I went here from 2018 to 2019. It was terrible.Was transferred from therapist to therapist over and over again due to them moving to new locations. Was told they have a strict no anti-anxiety medication policy. Had to DEMAND a genesite test be done and then had results withheld (done by the russian doctor) due to currently being on a medication that was problematic. Same doctor also denied that I could be neurodivergent, told me that I m Bipolar with OCD and just want to control everything. Also had a different doctor (J.G., Female, POC) who had me on Latuda, and when I talked to her about the side effects it was giving me, she UPPED THE DOSAGE. I saw her googling my symptoms through the reflection on her glasses. I had to go cold turkey because she refused to take me off of that medication.Do not go here. The 5 stars are all bots, ISTG.

Carly Maleki
1 year ago
1

I don't understand how this place still legally operates, with the consistent abuse of care. Read some of the other horror story reviews, mine is similar. I was discharged with no notice, and forced to run out of medication. They can't keep paperwork straight, and I am now being billed a full year later for services that I never received. They clearly only care about billing and don't care about the patients at all. Go anywhere else.

Marilyn Grate
1 year ago
5

My doctor retired from Pontiac, MI location, so I was transferred to the Clarkston, MI location for my case management and my medication refills. New Oakland made my transition so easy. They welcomed me with open arms and have made sure that my every need or concern is met. I m very happy with their support and look forward to working with them for many years to come.

Yessenia Nunez
1 year ago
5

Family okland center, has been a God sent to me and my girls we were broken when we started therapy and they have been so helpful , kind ,respectful in almost 3 years as a mother ,I can only say thank you !!

E Hegdahl
1 year ago
5

I came to New Oakland for the Face To Face program because of a recommendation from my psychiatrist. When I first arrived, I was initially nervous, but quickly warmed to the place because of it's judgement-free attitude and amazing staff. During my stay, I learned to love myself and other people again. I came out with knowledge that every human being should know and use in their day-to-day life. This place truly changed my life. The staff was friendly and helpful, and most importantly, not afraid to call you out for things you've done wrong, then tell you exactly what to do instead. True, there were next to zero one-on-one therapy sessions, but to be completely honest, group therapy is so much better. I am still in contact with everyone I attended the program with, because when you leave, you feel a connection with them. If any of the staff reads this, thank you a million times over. Liam says hi! If you want to change your life for the better, 100/10 would recommend.

nyx shoobridge
1 year ago
1

i went here for the intensive outpatient program, clearly in a bad state and needing help. they seemed very nice and helpful, but i only saw a therapist once and i was discharged RANDOMLY. we called multiple times to try to get me back or with a therapist and they never gave us a call back. i won t be going here again, the lack of communication is terrible.

Laura Klepi
1 year ago
1

If I could give them a negative stars review I would. They made my daughter worse. Then after they made my daughter wose they decided they couldn't accept my insurance which is bullcrap and charged me over 2,000. They need their license pulled and ahut down!!!!

Sherri Morgan
1 year ago
1

This place is a complete joke. When you call you get a call center that doesn't have a clue who you are and gives you bottled answers to your requests. Contradicts what a previous call center rep has told you and basically calls you a liar when you tell them no message was left cancelling your appointment. They refuse to let you speak to your Dr directly. Willing to allow a patient to run out of meds because of appointment scheduling mishap. Completely useless!!!!! Save yourself the headache and find some place else.

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