New Mexico VA Health Care System – Alamogordo CBOC

3199 North White Sands Boulevard
Suite D10
Alamogordo, NM 88310

New Mexico VA Health Care System - Alamogordo CBOC NM 88310

About New Mexico VA Health Care System – Alamogordo CBOC

The New Mexico VA Health Care System, Alamogordo is a community based outpatient clinic (CBOC) on North White Sands Boulevard in Alamogordo, New Mexico. They offer outpatient mental health care services. These services include treatment for addiction as well as co-occurring disorders such as anxiety, depression, post traumatic stress disorder (PTSD), bipolar disorder, and schizophrenia. They’re part of the Veterans Administration so the services here are for Veterans, active duty military, and their families.

If you’re a walk in patient and need mental health services, you can get a same day appointment even if you’re a new patient. At the CBOC, they use an evidence based approach to substance use disorder. They have medication assisted treatment (MAT) for opioid, alcohol, and tobacco use disorders. Medications include options such as methadone, extended release naltrexone, and combination buprenorphine drugs like Suboxone.

The center uses several evidence based therapies to help address addiction and possible co occuring disorders. Cognitive behavioral therapy (CBT) is one of the therapies. CBT helps you develop better, more positive thought patterns. CBT also helps you manage the urge to use drugs or drink, refuse substance use opportunities, and gain better problem solving skills to help you stop using substances and achieve your goals.

Other therapies used include motivational enhancement therapy (MET), motivational interviewing (MI), and contingency management (CM). In MI, you’ll discover your personal motivations for change and learn how to strengthen those motivations while exploring the benefits of changing. With MET, you’ll focus solely on changing your unhealthy use of substances.

CM is a type of therapy in which you’ll receive incentives for recovery behaviors like abstinence. As you become consistent in your recovery behaviors, the incentives increase. They use urine drug screens to verify abstinence. If you’re a Veteran, active duty military member, or family looking for substance use and mental health treatment in the Alamogordo area, this may be a good option for you. The clinic is open Monday through Friday from 8:00 a.m. to 4:30 p.m.

Latest Reviews

Jaron Estes
2 months ago on Google
1
Despite receiving subpar care and multiple prescriptions that have made me extremely ill regardless of me telling these incompetent buffoons don't prescribe these things to me... I've left with no option left but to seek State care through State insurance because apparently VA insurance and VA care is no better than getting treated in a third world country by an unlicensed physician.
george zydyk
5 months ago on Google
3
It is closest to my location from Ruidoso
Response from the owner2 weeks ago
It is wonderful to hear that we have met your needs. Thank you for taking the time to share your feedback with us.
chris billinger
5 months ago on Google
5
Couldn't be happier! I had some tests done but missed the call about the results and then the rest of that week they were in training. Received 2 calls today about my results and that they mean. Felt like they truly cared and I never feel like just another number in their system
Response from the owner2 weeks ago
We couldn't be happier to hear this. Thank you so much for sharing your experience, it means so much to our staff.

Location

Accepted Insurance

New Mexico VA Health Care System – Alamogordo CBOC works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

90-days icon90 day cost

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

free iconFree

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Recreation Therapy provides a broad range of activities and programs to assist Veteran patients with learning how to best use their spare time, how to cope recreationally with injuries and how to select positive recreational activities. Many of their recreation therapy programs, such as yoga and adaptive kayaking, are conducted on their medical center campus. This includes their annual Veterans Creative Arts Festival. However, some programs, such as their annual fly fishing program and wheelchair basketball, are held off campus.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition and Food Service is committed to providing the best quality customer service to improve the health and satisfaction of their Veterans and their families. Nutrition and Food Services prepares and provides nutritious meals, snacks and nourishments to their inpatients, outpatients and long-term care residents. Their inpatient Dietitians review patients' nutritional status and assist Veterans in meeting their nutritional goals to aid in their recovery. Their outpatient Dietitians provide a variety of services including individualized nutritional counseling, group classes on a variety of topics, weight management classes and diabetes education. Tele-Nutrition is also available.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • desert iconDesert Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 2475

Contact Information

Phone icon (575) 437-9195
Building icon

3199 North White Sands Boulevard
Suite D10
Alamogordo, NM 88310

Edited by:
Courtney Myers, MS

Reviews of New Mexico VA Health Care System – Alamogordo CBOC

2.8/5 (22 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
6
4
4
3
1
2
2
1
10

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (22 reviews)
Pablo Garcia
1 month ago
1

Tried to get a blood test at the small VA clinic. I have the doctor order, anyone can do the blood test. I was turned away as soon as I said I was not from this area. According to the front desk, they don t communicate with my VA. Even if the blood test has all the required information, to forward the results. What a waist of time, the clinic needs to be shutdown and allow a real clinic help the Veterans!

Jaron Estes
1 month ago
3

Chris C
1 month ago
1

george zydyk
4 months ago
3

It is closest to my location from Ruidoso

Response from the owner4 months ago
It is wonderful to hear that we have met your needs. Thank you for taking the time to share your feedback with us.
chris billinger
5 months ago
5

Couldn't be happier! I had some tests done but missed the call about the results and then the rest of that week they were in training. Received 2 calls today about my results and that they mean. Felt like they truly cared and I never feel like just another number in their system

Response from the owner4 months ago
We couldn't be happier to hear this. Thank you so much for sharing your experience, it means so much to our staff.
Susan Howell
6 months ago
5

My husband Kelly, is treated very well.

Response from the owner4 months ago
We appreciate you taking the time to provide feedback. It means so much to our staff to hear about the difference they make in the lives of our patients. Thank you.
Naomi Morin
7 months ago
1

Response from the owner7 months ago
Naomi we apologize for any type of negative experience, encountered. We invite you to contact your patient advocate team to address your concern timely. We can contact them use Secure Messaging on My HealtheVet by sending a message to ABQ PATIENT ADVOCATES_ADMIN, call 505-265-1711, ext. 3240 or visit our team at our Raymond G Murphy Medical Center campus, Building 41. Enter the main north entrance, walk through the lobby and take the main elevator to the fourth floor. Follow the rectangle signs with arrows to the 4B hallway to the right. Their in-person hours are 8 a.m.-4 p.m. Monday-Friday.
George Saldana
10 months ago
2

The people at the front desk are nice and acomadating.However the lab is limited. My doctor ordered an arterial blood gas test to be performed. They drew blood and performed a blood test of no value.Never told me they did not do ABG test. After two weeks I called to find out the test. They were never sent to my doctor nor was I informed that they needed my permission. When I called to have them redone I was told they do not do those test here.Communication is not there strong suit.

Response from the owner10 months ago
George, we apologize for your experience. We suggest you contact your patient advocates so they can address your concern timely. To contact our Patient Advocates team, use Secure Messaging on My HealtheVet by sending a message to ABQ PATIENT ADVOCATES_ADMIN. To call, 505-265-1711, ext. 3240. Their hours are 8 a.m.-4 p.m. Monday-Friday.
Lisa Ashburn
2 years ago
5

By far the nicest people ever. Great atmosphere.

Rick Welch
2 years ago
5

The staff is always friendly and very helpful

Steve Empey (Stmpy)
4 years ago
4

Nice Little clinic, haven't been here much cause the Covid19 Pandemic stuff. Protocols are in place and helps ease my worries about catching the virus there.

Kristina Harper
4 years ago
2

They try but seriously feel like they don t care about your health and pain.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for New Mexico VA Health Care System – Alamogordo CBOC

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

New Mexico VA Health Care System – Alamogordo CBOC
Alamogordo, NM (575) 437-9195

New Mexico VA Health Care System – Alamogordo CBOC

New Mexico VA Health Care System - Alamogordo Community Based Outpatient Cli... read more.
Maya’s Place
Albuquerque, NM (505) 266-0110

Maya’s Place

Crossroads for Women - Maya's Place is a transitional house for women in rec... read more.
U Turn For Christ New Mexico
Albuquerque, NM (505) 217-6888

U Turn For Christ New Mexico

U-Turn For Christ is a two-month minimum residential ministry of restoration... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?