New Horizons of the Treasure Coast

1910 82nd Avenue, Suite 202 Vero Beach, FL 32966
DetoxInpatientOutpatient

About New Horizons of the Treasure Coast

New Horizons of the Treasure Coast, located in Vero Beach, Florida is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention and 12-step therapy.

Specialty rehab programs at New Horizons of the Treasure Coast include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

New Horizons of the Treasure Coast has received accreditations from CARF.

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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.9 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients typically choose inpatient rehab when they are in early recovery or are experiencing a crisis that puts them at an increased risk of relapse. They reside at the treatment center for the length of their program, which may range from two weeks to more than 18 months, depending on the program design. Intensive psychotherapy is often the primary treatment modality, but clients in inpatient care may also receive holistic treatment and recovery-focused life skills training.
aftercare iconAftercare Support
Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.
medically-assisted-detox iconMedically Assisted Detox
The first step of the recovery process involves the removal of all drugs and alcohol from your system while under 24/7 medical supervision. Known as a medically assisted detox, you are closely monitored by medical staff who can provide medications, if necessary, to help alleviate any potential withdrawal symptoms. Medical detox is usually followed by a period of inpatient addiction treatment.
12-step icon12-Step
12 step programs support recovery through emotional, psychological, and spiritual development to address the root causes of addiction. These programs are peer directed, with participants regularly attending 12 step meetings, which are anonymous, free, and accessible day and night, year-round. Recovery is based on "working the steps" to understand the source of addiction, take accountability for one's life choices, and relinquish control for that which cannot be changed. Age-specific, gender-separate, and other specialized programs are widely available.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Deborah Hawley

Chair St. Lucie County

Kathryn Hensley

Past Chair St. Lucie County

Miles McGrath

Secretary Martin County

Osiel Luviano

Treasurer Okeechobee County

Greg Pickett

Immediate Past Chair St. Lucie County

Diamond Litty, Board Director, St. Lucie County
Frank Amandro

Board Director St. Lucie County

Elizabeth Eugene

Board Director St. Lucie County

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (772) 778-7217
Building icon

1910 82nd Avenue
Suite 202
Vero Beach FL, 32966

Reviews of New Horizons of the Treasure Coast

2.6/5 (21 reviews)
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Google Reviews

2.6 (21 reviews)
Marie DS
3 weeks ago
5

They are amazing. They take the time to talk and see how things are going with you. I have been coming here since 2016. I would and have recommended them to anyone needing help.

Renee' Hanner
1 month ago
1

As a healthcare professional myself, I would highly discourage you from going to this practice. I would actually give them no stars. We were previously at the UF Clinic prior to them closing down their Vero location. They were absolutely wonderful and took great care of my son. However, that is not the case with New Horizons. My son is a pretty easy and straightforward case, all the work has been done. He only sees a psychiatrists for ADHD meds, that he has been on for over 20 years. Just from life experience alone, at this point we definitely know a thing or two. We had our first official appointment in January with New Horizons. First major red flag was when his practitioner sent scripts to the wrong pharmacy. When issues arouse due to his Ritalin LA going on back order (at this time, many ADHD medications were experiencing shortages), my son went close to a month without being appropriately medicated directly because of their neglect and incompetence. I simply needed a prior authorization form completed and a script for Concerta ER to be sent to his pharmacy. This was a medication that he was on before we had to switch back to Ritalin LA due to it being nonformulary when my insurance plan changed. We knew it worked well for him. It was also currently not experiencing a shortage. I called and left NUMEROUS messages to be called back over the course of a month. Not once did his practitioner call me back, and it was rare and far between that the medical coordinator would call me back. They did not do what they said they would do. This was an ordeal that started on 4/15, and they failed to complete and submit the necessary paperwork and scripts until 5/14. It was quite upsetting when it was noted that the prior auth had been approved THREE DAYS after the pharmacy had received the paperwork and his medication was on the way. I was told things by his practitioner that due to my education and professional experience I knew was untrue. It is also unsettling when your son's practitioner tries to tell you that he needs to start on a lower dose of Concerta ER and titrate up despite me providing documentation of the dose of Concerta ER he was on prior to switching to Ritalin LA due to it being nonformulary because of a change in my insurance. We have also changed medication before - so not our first rodeo. She tried to give me a line of BS that if he was on Prozac and then started on a different antidepressant that he would need to start from the beginning. I had to agree with her in that example because THOSE were 2 different medications, BUT both Ritalin LA and Concerta ER are the SAME medication just released differently. She then agreed to do a dosage conversion. My son is lucky because I know better and will advocate for him, but what about those who don't? Had I not known any better and spoke up, he would have been undermedicated and would have continued to suffer. I had issues getting her to send the scripts to the pharmacy 2 weeks prior to him needing them. This is despite me informing her that because he receives his medication from a mail delivery pharmacy, they require the script two weeks in advance of him needing it in order to process and get it to him on time. She was aware and agreed to do so at our first visit with her, but was frequently problematic despite being reminded. I know how my son struggled because of their neglect and incompetence, and he was caused unnecessary stress and anxiety because of New Horizons. I truly have concern for those that have more significant mental health issues and needs then my son, and/or conditions that are completely dependent on medications, and those that may not know any better. How much unnecessary suffering have they caused and how much blood do they actually have on their hands?

lexus ritter
3 months ago
5

April Cole
3 months ago
5

A bit run down, but the staff was helpful, got my daughter in quickly. Also, Dr. Watkins is great, very thorough and reassuring.

Nicholas Bailey
1 year ago
1

I went in to get a psych eval but they told me I had to pay out of pocket even though they accept my insurance because they don't have the capacity to understand this request was not court ordered.

Rebecca Chevalier
1 year ago
1

I just moved down to Florida, I needed to find a doctor to carry on my treatment. I made a call here, and was told I would receive a call back from the supervisor.. It's been 2 weeks. I have never encountered such rude unprofessional people in my life. How this facility is not being investigated is beyond me. I tried to call back after a couple days and the woman at the desk told me I'd have to wait my turn...what???

Janelle Jarosz
1 year ago
5

I have been using NH in Vero for over a year now. There was only one time they had a miscommunication on who had checked me in, and I wasn't, so I sat for 45 minutes. But besides that I'm so grateful for them, they aren't bubbly people by any means but, serious. Because mental health is serious and can be very challenging for both parties. I think of them all as angels.

Theresa Sasquatch
1 year ago
5

This place is absolutely excellent. They care about there clients. This place is very clean, there appearance is very sharp. They know what they are doing, they have helped out over a million families through out the years I know of. They are very adequate with there employees and they are well paid. This place cares about their clients. They remind the clients of when there are open slots if the client can t make there appointments.

Steven Owens
1 year ago
1

Absolutely trash office. Good luck getting them on the phone or EVER RECEIVING A CALL BACK. I'm over a month without meds and the front office does nothing but collect a paycheck. No call backs, no scheduling confirmations, no medication assistance outside of normal scheduled visits. If you're looking for actual help. Go somewhere else. These people need to be federally investigated for complete failure of medical assistance and defrauding the State.

Amanda Whitehall
1 year ago
1

This is the worst mental health facility I've ever encountered. I've been admitted into treatment centers for mental health that exceed all expectations, but this place is on a whole new level. The staff is, to put it bluntly, cold, standoffish, and don't usually say hello to you. I was coming from the dreaded 72hr psych evaluation, and they rushed me about questions of suicide... It's highly redundant and upsetting how they treat you. I have to find a new place to go because the forty minutes to get there just isn't worth the disrespect. I don't care if you don't like your job, you are upsetting people that are already at their wits end, and making it worse when you should be making it better. The psychiatrists and doctors are superb which is a tragic shame. I can't say enough to not go here because you will leave worse than when you arrive.

Ryen Wambolt
1 year ago
2

Psychiatrist was great. Reception staff, scheduling, communication, and accessibility all fall incredibly short.

Jonette Lexine
1 year ago
1

The worst mental health facility ever. My first experience was then I had an appointment with a therapist at 3pm and the lady at the front desk checked me in at 2:45 and I waited till 5pm for the lady to acknowledge my presence once more and who I was there to see. That's when she told me that the therapist I was scheduled to see left early that day at 1pm. Why scheduled me with a therapist that wasn't going to be there? Well at least I could see the doctor and get meds for my mental health. Until the pandemic hit and they switched to over the phone appointments that they never kept. Haven't been able to get my meds since

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