New Horizon Counseling Center

50 West Hawthorne Avenue
2nd Floor
Valley Stream, NY 11580

New Horizon Counseling NY 11580

About New Horizon Counseling Center

New Horizon Counseling Center – Valley Stream is an outpatient alcohol and drug rehab. They’re located in Valley Stream, New York. They provide care for adolescents aged 13 to 18, young adults aged 18 to 23, and adults. They also have a court ordered DWI program.

As part of their chemical dependency program, NHCC Valley Stream offers psychiatric evaluation, individual and group therapy, education on substances, and anger management courses. They also help you build abstinence skills and create a relapse prevention plan unique to you and your history. You’ll also work on building your self esteem, setting goals, and learning how to socialize in sober environments.

One thing I liked about NHCC Valley Stream is that they really encourage families and partners to get involved during the treatment process, especially in the adolescent program. They offer marital therapy, family therapy, support for significant others, and parent support groups. These sessions help loved ones understand addiction and help them work through challenges caused by substance use. The therapists create a safe space for open and empathetic conversations, repairing and maintaining important relationships throughout recovery.

Latest Reviews

Lynn Varghese
1 month ago on Google
5
From my first interaction with the receptionist staff, the Therapist, the Nurse Practitioner, and the Nurse, everyone has been incredibly helpful. They are empathetic, kind, caring and wonderful. The Valley Stream location has evening hours so it is convenient after work. I highly recommend New Horizon Counseling Center.
roshni Thomas
1 month ago on Google
5
I had a great experience at New Horizon Counseling Center. The doctor and therapist were incredibly friendly, supportive, and created a peaceful environment. I truly felt cared for, and their approach helped me on my journey to feeling better. The atmosphere is calming, and I always look forward to my visits. Highly recommend!
Sebastian Coach Williams Williams
1 month ago on Google
5

Location

Accepted Insurance

New Horizon Counseling Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Contact Information

Phone icon (516) 569-6600
Building icon

50 West Hawthorne Avenue
2nd Floor
Valley Stream, NY 11580

Edited by:
Anna Spooner

Reviews of New Horizon Counseling Center

2.58/5 (85 reviews)
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Reviews

1

I had the major misfortune to come here without knowing what a waste of time it would be. First of all, they lack of doctors, most of them are practitioners, which is not bad but it's not helpful either most of the time. Second, the receptionist couldn't be more rude, they n ... Read More

Reviewed on 11/22/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (84 reviews)
Lynn Varghese
1 month ago
5

From my first interaction with the receptionist staff, the Therapist, the Nurse Practitioner, and the Nurse, everyone has been incredibly helpful. They are empathetic, kind, caring and wonderful. The Valley Stream location has evening hours so it is convenient after work. I highly recommend New Horizon Counseling Center.

roshni Thomas
1 month ago
5

I had a great experience at New Horizon Counseling Center. The doctor and therapist were incredibly friendly, supportive, and created a peaceful environment. I truly felt cared for, and their approach helped me on my journey to feeling better. The atmosphere is calming, and I always look forward to my visits. Highly recommend!

Sebastian Coach Williams Williams
1 month ago
5

Chad Chad Maccou Maccou
1 month ago
5

Good experience and staff are friendly.

Ronni Tomasini
1 month ago
5

Staff is kind and courteous. There s always something to do. Love it

Danny Ospina
1 month ago
1

The third floor is the best but the second floor is wack they forget about you I ve been there for threapy for 4 times with different therapist they were all bad except one and that s on the third floor lyida is cool af I would recommend to get a dui or do other drugs to get into the third floor it s worth the treatment tho , here again editing my comment after months of Trying with new horizon one more time the threapist here are so bad so bad they don t care about you at all man literally they only say IS THERE ANYTHING ELSE YOU WANT TO SAY BEFORE YOUR TIME IS UP AND THW WHOLE TIME ITS JUST A HEAD NOD terrible get better people you guys are not doing any better . It s just the 3rd floor that is alright

Chris - Mari
2 months ago
1

Don t come hereThey forget about their patients and you have to go up to the window to remind themThat s terribleThe front desk people are awfulThey can care less about accommodating youI can t recommend anyone hereI wouldn t .. it s a place of straight business and uncomfortableness

Louis ricciardella
2 months ago
1

I left this place years ago because they let my Father inside the office to speak with my therapist without my consent. They also put my sister down as a proxy to make medical decisions on my behalf without even telling me.This place is absolutely disgusting and it needs to be closed down as soon as possible. The people who run the place and the office staff have no business working anywhere. If you make a complaint they ll retaliate against you and act like a bunch of immature children who didn t get their way.

Lauren Ashley H
3 months ago
5

So overall, the therapist, my son was assigned is amazing. I am very satisfied

SMD
6 months ago
1

If you are serious about your mental health DO NOT go to new Horizon. It's about the dollars and cents with these people. They don't care about their patients. The clinical director shouldn't be in charge of a mental health facility. I have never seen this cold uncaring behavior coming from anyone in the mental health field in my life. I had to take the police to New Horizon to retrieve my discharge paper work and medical records. After faithfully attending all my appointments, because I decided to part ways with them, they lied on my discharge paper and said I was resistant to the treatment plan they gave me. When it was the Psychiatrist and Therapist that were always late, with no explanation or notification. I inform New horizon of my symptoms going through menopause and they completely ignored it and noted in my medical records how I have a problem controlling my temper and mood or something to that effect. Stay away from the Therapist Michael. You are going to waste your time talking to him and in the end he wasn't even listening. Dr Grenwall has allot going on also. She doesn't listen and likes to talk down to you in a condescending tone. The receptionist are very annoying they are incapable of listening and maintaining info. You have to repeat your self over and over again. The only person who did a good job and was never late and very empathetic was their peer specialist Dariel. She was the reason I stayed with them so long. I would NEVER ever recommend this facility. If I had the time and energy I would have done everything in my power to shut them down. This statement is my true account, experience and opinion while being treated at New Horizon.

jojo shiner
6 months ago
1

I see why they have this rating! I called over a week ago to seek counseling and was told someone would call me back in 1-2 days. She took my intake and everything. No one ever called. I could've jumped off a roof already the way I was feeling. When I called to inquire, I was told that they were supposed to see if someone would take my case them Call back which again, no one did. Then she put me on hold, Came back and said the director is referring me out. How she thinks I'd benefit from another facility! She hasn't spoken to me so how the hell does she know what's best for me and/or what I need. Glad this happened and I didn't have to waste my time and deal with them. They rate a 0 with me!!!!

Nighat Naqvi
7 months ago
3

Worst Place Eva John&Medea Two Best Staff Member s Left/Gabe 1Half Of Bad Staff Member z Left Jami Worst Staff-Member On 3 Floor Meeting/Playhouse Got-Promoted Like How

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