New Day Recovery

1416 Natchitoches St. West Monroe, LA 71291
DetoxInpatientOutpatient
New Day Recovery LA 71291

About New Day Recovery

New Day Recovery, located in West Monroe, Louisiana is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at New Day Recovery include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

For recreation, patients can unwind in the rec room after a lengthy day of therapy and get a massage to relieve tension and relax into recovery.

New Day Recovery has received accreditations from CARF.

Facility Overview

Bed icon 46
Number of Available Beds
Calendar icon 30
Avg Length of Stay in Days

Latest Reviews

Christopher Caine
3 weeks ago on Google
1
This place is only interested in taking your money. I completed the inpatient program twice. Both times actually making me worse instead of better. I was harrassed and my patients rights were violated. My last experience with this place was in the intensive outpatient program for PTSD. Again, instead of finding help my patient rights were violated. My HIPPA rights were violated, things mentioned in a group setting were spread as gossip all over town. This led to me being stalked for over a year by a couple of the participants within the group. This issue had been reported repeatedly by staff members but nothing was ever done. This experience made my symptoms much worse. It actually took therapy to undo what had been done to me. Again, both parties responsible within the IOP program faced zero consequences. This facility doesn't help, its interested in profit and doesn't care about your progress. Look elsewhere.
Response from the owner1 week ago
Thank you for sharing your experience. At New Day Recovery, we are committed to providing compassionate, ethical care and practice upholding patient rights, privacy, and confidentiality. We are sorry to hear about your experience and encourage you to reach out to our facility director at (318) 900-7133 so we can address your concerns and work toward a resolution.
Brian Lewis
2 months ago on Google
5
Life changing experience the people are very nice great people they help you in so many ways I m thankful for that place and all the people there so much love was gave to me and others I really appreciated them all
Response from the owner1 month ago
This is wonderful to hear, thanks again for sharing this review with us!
Ryan
4 months ago on Google
2
Things have not been going well here. They have failed to make appts with me, even called me "the day of" but no calls on my end nor with my telephone service xfinity
Response from the owner6 months ago
Hi there, we are sorry that you did not have a positive experience. We would like to learn more about any issues you may have come across. Please contact our facility director at (318) 855-8773 to discuss your issue further.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.9 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
At New Day Recovery, they are positioned to help patients and families by beginning the rehabilitation process. When you come to New Day, you will experience a friendly staff that will work together to create a specialized and individualized plan of care for you or your loved one. From community meetings to small group therapy to one-on-one sessions, clients will work with their professional staff to learn about the addictions that they struggle with and how to cope with them going forward on a daily basis. Using evidenced-based practices, their staff, consisting of addiction-certified physicians, nurses, and counselors of various concentrations, will provide you with the tools that you will need to live a life in successful recovery. Their 16-bed facility, located in West Monroe, LA, provides clients with a clean and positive environment to get the best treatment possible. They believe in holistic treatment where clients receive not only cognitive therapy, but also physical and social interventions, as well. At New Day, their clients enjoy activities available on their campus from basketball to free weights to weekly massages. Their spacious campus provides plenty of room to spread out, and everyone enjoys the occasional trip to the park. They also offer involvement through off-site meetings with local AA/NA and Celebrate Recovery chapters.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients enrolled in rehab aftercare programs have completed high-level treatment and are typically in the maintenance phase of their recovery, receiving customized services designed to support their sustained sobriety. Case managers and care teams typically begin to plan for the client's rehab aftercare services early in the treatment process to ensure the client's fluid reentry into their home, workplace, and community. These programs evolve as clients' needs change, and frequently include peer coaching, relapse prevention, and career counseling.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
Collaboration between a professional treatment team and the family of an addicted loved one is an essential benefit of intervention services in Louisiana. Working together, they can develop the best strategies for a drug intervention. These experienced professionals know what protocols are most effective for interventions and provide expert insight that can improve the outcome of the intervention. An intervention specialist acts as a mediator during the intervention and a guide for next steps based on the outcome of the effort.
medically-assisted-detox iconMedically Assisted Detox
At New Day, their goal is to manage the physical changes that occur in the brain and body after repeated drug use, while providing the highest degree of comfort and support. Their detoxification program uses typical oral medications that aid in mitigating the uncomfortable physiological symptoms of withdrawal. This detoxification program is ideal for those who have abused a variety of substances including alcohol, intravenous drugs, opiates, stimulants, as well as prescription drugs. Most of their clients complete the detox program within 3 to 7 days of admission. However, they focus not on the length of the detox process, but rather on completing the program in a way that best prepares their clients for successful long-term recovery.
24-hour icon24-Hour Clinical Care
Initial phases of rehab treatment often require 24-hour clinical care in Louisiana. This supervised treatment offers three main benefits. Medical staff can provide medications to treat withdrawal. Clients can also benefit from having 24-hour nursing staff available to treat any other physical symptoms. Lastly, this setting ensures that professionals are constantly available to address any emotional or mental health issues related to the addiction or co-occurring disorders.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

While each drug rehab in Louisiana offers unique elements, recovery support often follows a similar pattern. Detox is followed by inpatient and/or outpatient care, then aftercare support is provided once the participant completes the initial program.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

If you undergo cognitive behavioral therapy in Louisiana, you may engage in role playing, face your fears, and learn to calm your mind and body. These techniques are designed to help you recognize unhealthy patterns of thinking and to learn healthy ways of coping with challenges.

When you participate in dialectical behavior therapy, you'll work on recognizing distorted thinking patterns that are guiding your emotions. You'll learn how to change these patterns to eliminate unproductive reactions. This involves developing better coping mechanisms to handle stressful situations.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you are struggling with motivation to change, motivational interviewing is designed to help. This method typically involves one or two sessions with a therapist. The technique helps you understand your motivations and empowers you to make changes to reach your goals.

In Louisiana, trauma therapy helps you explore the impact that a traumatic event has had on your life. You can experience emotional and physical responses if you witness or experience a traumatic event. Your therapist guides you in processing the trauma and then developing coping strategies that improve your quality of life.

Couples therapy focuses on helping the couple develop skills that will improve the relationship. These include communication, conflict resolution, and anger management. Couples also identify dysfunctional behaviors and work to eliminate them.

Often accompanying those struggling with addiction, it is the family that is also affected with problems arising from the chaotic and damaging lifestyle that is brought on by a loved one’s substance abuse. Therefore, when the client receives treatment, the family can benefit and play an integral part in the recovery process. By being involved in their loved one’s care, the family is able to rebuild healthy relationships and establish a necessary understanding of addiction and its damaging impact. Family members can also learn valuable coping skills which can be significant in the long-term success of their loved one’s recovery from addiction. Their program at New Day includes a number of therapeutic approaches that can help make your family healthy again, including individualized family therapy sessions and educational support for families in a group setting. Besides the obvious benefits that come from therapy, family involvement helps in a number of other ways. At New Day, they have fully licensed family therapists on staff, in addition to other forms of family group programming which include couples counseling, family counselling, and parent-child therapy. Including the family in recovery improves the prognosis of most individuals and our licensed family therapists provide individuals with the very best opportunity for maximizing this aspect of their recovery process.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Ramona Sovol

Director of Business Development

Shenique Samuels

Supervisor

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (318) 855-8773
Building icon

1416 Natchitoches St.
West Monroe, LA 71291

Reviews of New Day Recovery

3.86/5 (41 reviews)
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Reviews

1

At first it was great they started me on meds.day two they didn't give me anything because a computer program said i wasn't in withdrawal. It like one size fits all. Well im sorry it dont work that way.everyone is different. I wanted help but was scared of withdrawal. Don' ... Read More

Reviewed on 8/5/2019
5

They definitely helped change my life. I would not be the same person that I am today if it were not for them. The road to being sober is better without a doubt!

Reviewed on 2/28/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (39 reviews)
Christopher Caine
3 weeks ago
1

This place is only interested in taking your money. I completed the inpatient program twice. Both times actually making me worse instead of better. I was harrassed and my patients rights were violated. My last experience with this place was in the intensive outpatient program for PTSD. Again, instead of finding help my patient rights were violated. My HIPPA rights were violated, things mentioned in a group setting were spread as gossip all over town. This led to me being stalked for over a year by a couple of the participants within the group. This issue had been reported repeatedly by staff members but nothing was ever done. This experience made my symptoms much worse. It actually took therapy to undo what had been done to me. Again, both parties responsible within the IOP program faced zero consequences. This facility doesn't help, its interested in profit and doesn't care about your progress. Look elsewhere.

Response from the owner2 weeks ago
Thank you for sharing your experience. At New Day Recovery, we are committed to providing compassionate, ethical care and practice upholding patient rights, privacy, and confidentiality. We are sorry to hear about your experience and encourage you to reach out to our facility director at (318) 900-7133 so we can address your concerns and work toward a resolution.
Brian Lewis
2 months ago
5

Life changing experience the people are very nice great people they help you in so many ways I m thankful for that place and all the people there so much love was gave to me and others I really appreciated them all

Response from the owner2 months ago
This is wonderful to hear, thanks again for sharing this review with us!
Ryan
4 months ago
2

Things have not been going well here. They have failed to make appts with me, even called me "the day of" but no calls on my end nor with my telephone service xfinity

Response from the owner7 months ago
Hi there, we are sorry that you did not have a positive experience. We would like to learn more about any issues you may have come across. Please contact our facility director at (318) 855-8773 to discuss your issue further.
Btian Brenan
2 years ago
5

Lando Calissian
2 years ago
1

The first time I came here I was assaulted and kicked out. Then I came back and the techs only solution was to keep threatening to kick me out. Was given sedating drugs and had issues waking up. By the times I was awake enough and aware of what was going on I was being threatened to be discharged. I eventually was thrown out without a phone call for transportation and still tired from medicine had to walk 4 miles to a family members home. I don't feel that I was treated fairly whatsoever. I was hospitalized and quickly removed from the medication and put on a much treatment plan from a more understanding place. New day has set me back twice and it won't happen again.

Richard Sessions
2 years ago
5

Has helped me in many ways thank you

Tana Burroughs
2 years ago
5

My son, after over 20 years of being in addiction is FINALLY sober and doing AMAZING!! They have done a miracle for my son in many ways. Of course, my first praise is to GOD but my second is to New Day Recovery. I appreciate them and the fact they truly care and got him on the correct meds so he no longer has to self medicate, or feel as if he had to. They have made a huge difference in his life!! I highly recommend them and their team IF your loved one is ready for a different life and truly ready to be sober - give New Day a try and also, continue praying. Thank you New Day and GOD!!!

Response from the owner2 years ago
We definatley want to thank GOD for getting ahold of his heart and giving us wisdom on his treatment. We are here for the individual but to hear the report from the family is just so beautiful. Thanks for your trust and the vote of confidence! He has a beautiful life in his future and this is just the beginning!
Da Master Master Albert Bright Ballatician
2 years ago
5

Best Experience EVER!!!!

Response from the owner2 years ago
It was our privilege!!
Shay Vaught
3 years ago
5

Pablo Lofton
4 years ago
5

Response from the owner4 years ago
Thank you for letting everyone know that we can be counted on to provide excellent care and service. So proud of your success!
Clyde Knox
4 years ago
5

If you want to change your life, this place can help. I ve been clean for 7 years and I have New Day Recovery to thank for that.

Arthur Orwig
4 years ago
1

Response from the owner4 years ago
We are very sorry that you felt like a one star review was appropriate and we'd love the opportunity to see what we need to do to gain you vote of confidence. Give me a call at anytime if you feel as if we can help. 318-855-8773
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