Great Falls VA Clinic

1400 29th St S, Great Falls, MT 59405
DetoxInpatientOutpatient

About Great Falls VA Clinic

The VA Montana Health Care System’s Great Falls Clinic is located in Great Falls, Montana. It connects veterans and their loved ones to behavioral health and drug rehab services. Their addiction and substance use program caters to individuals with an alcohol or drug dependency and care is provided in an outpatient and inpatient setting.

Referrals aren’t required to receive outpatient care at the Great Falls Clinic. When you set up your initial appointment, you’ll be matched with services to meet your unique needs. This may include a combination of individual or group therapy, counseling, or medication to manage your detox and recovery.

For some individuals, you may be better served through treatment at a residential facility. This’ll be determined during your evaluation and you’ll be connected with the appropriate resources through the greater Montana VA Health Care System.

The Great Falls Clinic also offers telehealth services to those who need a more flexible option for their recovery. Learn more when you contact the clinic for your initial evaluation.

Latest Reviews

Matt OMalley
3 months ago on Google
5
These guys have never let me down. Always on point and delivering. I've had to get care other places in town and have gotten very frustrated with their performance. Reminds me how good I have it at the VA and under Dr. Gleason care/team. It's a one stop shop that doesn't disappoint. If they don't have the answer they'll get it promptly.
Rachel Spahr
4 months ago on Google
3
My experience has been great. My team is accommodating and responsive to my messages and answers all my questions/issues promptly. My primary doctor and my nurse have been absolutely wonderful. I wish my husband had my team. My husband s VA team is the issue. He injured his knee in May, bad enough to where we are preparing for surgery. He keeps asking for an MRI, they give him an x-ray and tell him to do physical therapy and if it doesn t get better to come back. It s not going to get better, this is not an injury you can walk off. Physical therapy is saying he needs an MRI, he most likely tore something. He has been complaining for months and he is exasperating the injury even further. Unfortunately he had an incident last week where he landed wrong on his leg and now he is immobile and in significant pain. Spent Thursday being bounced around between four different clinics downtown, being told to go different places (one of them the VA told him to go to was Alluvion and then they said they didn t take VA insurance), all of them saying you need an MRI but we can t do it here, unfortunately the clinic he was supposed to go to was closed by the time he was told to go to the right clinic. Friday was spent waiting all day for the Malmstrom clinic to call him with a referral bc he was done with the VA and we opted to use our Tricare but even that didn t get him far bc the base didn t call him until after 1630 on a Friday so he couldn t go in until Monday to get the MRI he s been requesting and clearly needs. If the VA would ve just listened to him and ordered the MRI months ago none of this would be happening now, his knee wouldn t have been further injured. His team needs to reevaluate how they treat their veteran patients bc this is far from the level of care he deserves.
Matt Little
1 year ago on Google
2
They're just pill dispensers. They just look at labs and prescribe more pills and make no effort to find out why the labs are not the way they are supposed to be.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.7 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

free iconFree

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients undergoing treatment at an inpatient rehab receive intensive supervision and hands-on care. They reside at the treatment facility for the duration of the program, which may exceed 18 months in long-term residential programs. Rigorous addiction counseling, including family and group therapy, is often the primary treatment modality. Many programs also offer a range of evidence-based holistic therapies, including yoga, music therapy, meditation, and experiential therapy. Most programs promote clients' long-term sobriety through recovery-focused life skills training.
intensive-outpatient iconIntensive Outpatient
Clients who still need robust recovery care, but also need to remain in or return to their own homes may choose to enroll in an intensive outpatient program (IOP). These programs feature frequent, high-level treatment, often combining a variety of modalities, including addiction counseling, recovery education, and holistic therapies. Clients in alcohol and/or opioid recovery may also receive medication assisted treatment (MAT). Most intensive outpatient rehabs require clients to participate in nine to 20 hours of treatment weekly.
aftercare iconAftercare Support
Clients participating in a rehab aftercare program have typically already completed detox and/or intensive inpatient treatment and are reintegrating into their home, workplace, and community. Rehab aftercare services generally include outpatient counseling, recovery education, holistic care, and medication assisted treatment (MAT). Many clients also continue to receive recovery support after being discharged from outpatient treatment. Case managers and care teams help clients access the services they need at each phase of the recovery journey.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A comprehensive drug rehab in Montana treats the entire person. Treatment methods address all the underlying causes of addiction and give the individual the tools they need to live a healthy, drug-free life.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
The VA Montana Health Care System is proud to be recognized as a 2016 Leader in LGBT Healthcare Equality. They are committed to providing excellent care to all Veterans including lesbian, gay, bisexual, and transgender (LGBT) Veterans. They are focused on ensuring all Veterans receive equitable and inclusive healthcare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

During cognitive behavioral therapy in Montana, patients learn to be their own therapists. They develop coping skills so they can change their thinking and behavior in day to day life. This helps them overcome mental and substance use disorders.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Sometimes, as part of a Veteran’s treatment, some members of the Veteran’s immediate family or the Veteran’s legal guardian may be included and receive services, such as family therapy, marriage counseling, grief counseling, etc. Family members might learn how to recognize symptoms and support recovery. In some treatment settings, a brief course of couples counseling or family therapy may be offered.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Typically, addiction leads to poor dietary choices, which leads to nutrient deficiencies. You don't get the vitamins and minerals you need for daily functioning, which can make recovery even harder. Nutrition therapy addresses these issues and gives you the dietary support you need to get on the right track for recovery.

During addiction treatment, recreational therapy gives you a structured approach using activities like creative writing, hiking, outdoor adventures, and team sports. The activities improve your physical health and provide you with an emotional outlet to express your feelings and reduce your stress level. These are crucial components to maintaining a sober lifestyle.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 244860

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 9294

Contact Information

Phone icon (406) 771-5800
Building icon

1400 29th St S,
Great Falls, MT 59405

Fact checked and written by:
Nadia El-Yaouti, M.Ed.
Edited by:
Peter Lee, PhD

Reviews of Great Falls VA Clinic

3.76/5 (23 reviews)
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Reviews

5

I have received quality care by an excellent staff at this facility.

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (22 reviews)
Matt OMalley
3 months ago
5

These guys have never let me down. Always on point and delivering. I've had to get care other places in town and have gotten very frustrated with their performance. Reminds me how good I have it at the VA and under Dr. Gleason care/team. It's a one stop shop that doesn't disappoint. If they don't have the answer they'll get it promptly.

Troy Anderson
3 months ago
5

Rachel Spahr
4 months ago
3

My experience has been great. My team is accommodating and responsive to my messages and answers all my questions/issues promptly. My primary doctor and my nurse have been absolutely wonderful. I wish my husband had my team. My husband s VA team is the issue. He injured his knee in May, bad enough to where we are preparing for surgery. He keeps asking for an MRI, they give him an x-ray and tell him to do physical therapy and if it doesn t get better to come back. It s not going to get better, this is not an injury you can walk off. Physical therapy is saying he needs an MRI, he most likely tore something. He has been complaining for months and he is exasperating the injury even further. Unfortunately he had an incident last week where he landed wrong on his leg and now he is immobile and in significant pain. Spent Thursday being bounced around between four different clinics downtown, being told to go different places (one of them the VA told him to go to was Alluvion and then they said they didn t take VA insurance), all of them saying you need an MRI but we can t do it here, unfortunately the clinic he was supposed to go to was closed by the time he was told to go to the right clinic. Friday was spent waiting all day for the Malmstrom clinic to call him with a referral bc he was done with the VA and we opted to use our Tricare but even that didn t get him far bc the base didn t call him until after 1630 on a Friday so he couldn t go in until Monday to get the MRI he s been requesting and clearly needs. If the VA would ve just listened to him and ordered the MRI months ago none of this would be happening now, his knee wouldn t have been further injured. His team needs to reevaluate how they treat their veteran patients bc this is far from the level of care he deserves.

Shannon Lealos
9 months ago
5

Juniper Whiteberry
1 year ago
2

Matt Little
1 year ago
2

They're just pill dispensers. They just look at labs and prescribe more pills and make no effort to find out why the labs are not the way they are supposed to be.

Andrew Schultz
2 years ago
5

Knowledgeable and accommodating staff.

Tim
2 years ago
1

Incredibly unprofessional. Just terrible people taking advantage of veterans.

John Gilmore Sr.
2 years ago
4

I have always received good health care here.

Glynis Daniel
2 years ago
1

James Tabor
2 years ago
2

Called multiple times got hung up and received attitude about trying to teach my primary care provider. There is a reason why vets don t use the VA system because of incidents like this. I know not all are like this but have yet to have a positive experience with this VA system here in Montana. Have a primary care provider who truthfully doesn t care not a single bit about the men she sees, to her it s just a paycheck which is why I haven t been back in almost a year. Do better great falls VA this is unacceptable

M J
3 years ago
5

Overall Experience
Date Submitted
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