Monarch Rehab in Lexington, NC | Get Costs, Reviews, Insurance Info

About Monarch

Monarch - Grimes Boulevard offers outpatient treatment for individuals with alcohol and/or substance addiction. The program includes individual counseling, group therapy, peer support and more. Monarch - Grimes Boulevard is located at Lexington, North Carolina.

Assertive Community Treatment (ACT) is a personalized treatment program for those with persistent mental illness. ACT services include daily personal care, medication oversight, case management, vocational training, job placement, housing support, peer support, and more. The goal is to help clients live independently and avoid hospitalization. If appropriate, Monarch can provide referrals to alcohol and drug rehab treatment as well.

For children struggling in their home environment due to mental or behavioral health, intensive in-home treatment can position them for success. Services include case management and therapy to help ensure the child stays in their home environment and isn’t placed outside the home for care.

Monarch may accept a variety of insurance plans, such as Cigna, Humana, Blue Cross Blue Shield, Aetna, Amerigroup, Ambetter, United Healthcare, and more. Insurance plans vary, so be sure to verify coverage information and out of network benefits with the insurer.

Latest Reviews

Nancy Warden

2 weeks ago on Google

There is lack of staff! Big turnover. Poor quality in food being served. I scheduled a doctors appointment for my son and had to cancel because he had to ride the van to take another client to a dentist appoint. My son wouldn't have been back in time for me to pick him up. There should be staff at the group home at all times for situations such as this or have a back up staff. I have called Monarch and spoke to the VP. I was told she would be back in touch. That was 2 months ago.

Samantha Wofford

4 years ago on Google

Monarch at one time was an amazing place. Not anymore!! My husband and I went for services that are needed. We waited 8 hrs on day one for him to see a therapist. And 7 hrs on day 2 to see a dr. They did ABSOLUTELY NOTHING for him. He was suppose to return and when we did on his appointment they said he would have to wait again and even may not be seen. Their excuse was they had no doctors and would have to be considered a walk in EVERYTIME and wait all day OR drive 2 hrs to Gastonia to be seen. He has insurance that covers 100 percent of all mental health visits. We quit going because I have a job and he can't drive so I take him. I cant wait all day everytime he needs to be seen. Also when he seen the dr it is done on a t.v. screen and it is loud that people in the hall can hear. What about privacy? They do not respect HIPPA there. He hated the tv screen. One its so loud. Two its hard to understand someone when the screen keeps cutting out when he talked low they couldnt hear him and he had to get louder and people in the hall could hear. Three he had no clue if anyone on the other side was in the room. Totally not confidential at all!! And now even though his insurance covers 100 percent of mental health needs and they did not one thing for him we are getting bills for 40.00! EVERYTIME i tri to call the woman to discuss the bill it goes to voicemail and no return calls. She sends a letter saying hestill owes! The insurance comapny told me he never pays for mental health they pay it all and the lady that done his intake paper work the day we sat 8 hrs also said he was covered and wouldn't have a copay. This place is stressful. My husband needs mental health treatment and they have done nothing but add stress to his life. This place is why people do not seek mental health help because of the lies and stress. The suicide rate in this country is so high and of all people they should want to help but they don't. This place is a joke now. They need to tighten up and get it together!!

Response from the owner3 years ago

Thank you for bringing this to our attention. The situation you described aren t the expectations we set for ourselves. Our goal is to provide quality care. Please email complaints@monarchnc.org or call (800) 342-1598 to share more details about what happened, so we can work to correct the issue.

Jennifer Agresto

5 years ago on Google

Staff especially the receptionist is the most incompetent people i ever seen. She never knows anything. Staff quits and in home therapy took months to begin. Psychiatrist suddenly quit. Im so over this disgusting looking place. They care nothing for the patient needs. I advise to look elsewhere.

Response from the owner3 years ago

Thank you for sharing your feedback. We re sorry and we d appreciate the opportunity to correct the issue you reported. Can you please email at complaints@monarchnc.org or by phone (800) 342-1598?

Gallery

The facilities at Monarch in Lexington, NC 1

Location

Accepted Insurance

Monarch works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516

Who Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.

Intensive Outpatient

Intensive outpatient programs (IOP) evolve with clients' changing needs and are often well-suited for clients exiting inpatient rehab and those at an increased relapse risk. These programs typically involve between nine and 20 hours of treatment weekly, with the intensity and frequency of care decreasing as clients stabilize. Most intensive outpatient rehabs integrate a variety of treatment modalities to maintain a high level of individualized care. Services generally include counseling, recovery education, and medication assisted treatment (MAT).

Intervention Services

Intervention services can provide customized interventions tailored to the needs of the individual and family. An intervention specialist can design and conduct a drug intervention in North Carolina that encourages the individual to enter treatment in a non-coercive manner. The specialist will meet with the family to plan the intervention, then provide expert insights to guide the process and appropriate follow-up care.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Counseling that applies dialectical behavior therapy teaches you coping skills to apply to your daily life. The focus is on intense emotions and developing coping mechanisms to manage them. Therapy sessions are a series of teaching lessons that help you develop these coping skills.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Family therapy sessions address the emotional toll that addiction has had on the family unit and individual members. Therapists work with families to develop better coping strategies, which in turn create a stable environment for their loved one's recovery process.

Amenities

Basketball Court
Yoga Studio
Gym
Meditation Room
Residential Setting
Private Rooms
Wifi

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

(866) 272-7826

Website

820 Grimes Boulevard
Lexington, NC 27292

Get Help Now - 800-985-8516

Who Answers?

Fact checked and written by:

Courtney Myers, MS

Edited by:

Anna Spooner

Reviews of Monarch

2.8/5 (11 reviews)

Google Reviews

2.8 (11 reviews)

2 weeks ago

4 years ago

Response from the owner4 years ago

5 years ago

Allison Pearson

Amazing place! I have been going here for a while and they have helped me so much. Only downside is having to wait if you are a walk in and do not have an appointment. Staff at front desk has always been extremely nice and understanding.

Thanks for the review! Five stars means a lot to us and we ll be sure to share it with the corresponding team.

Robin Grant

Been going to Monarch for years. Great staff except there was BED BUG crawling on my paperwork. Whatever you do don't sit in the lobby. Needless to say I came home put clothes in wash Hot water and took a hot shower

Thank you for taking the time to share your feedback. Please email complaints@monarchnc.org or call (800) 342-1598 to share more details about what happened, so we can work to correct the issue.

Hannah Buchanan

this place is a total JOKE, i can never get my son's refills on his meds in a timely manner. they have one nurse that handles 2 locations. I go through this every other month. it is so annoying. i have to call 4 and 5 times before my requests are taken care of. I would advise you to use a different location or doc all together.

Thank you for taking the time to share your feedback. Can you please contact our complaints team so we can address your specific issue? They can be reached via email at complaints@monarchnc.org or by phone (800) 342-1598.

Anita Alford

Thanks for your feedback. Was there anything we could have done to ensure 5-stars? Please contact our team by emailing complaints@monarchnc.org or calling (800) 342-1598.