Monarch

Lexington, North Carolina

820 Grimes Boulevard
Lexington, NC 27292

(866) 272-7826
3.1 (11 reviews)

About Monarch

Monarch - Grimes Boulevard offers outpatient treatment for individuals with alcohol and/or substance addiction. The program includes individual counseling, group therapy, peer support and more. Monarch - Grimes Boulevard is located at Lexington, North Carolina.

Assertive Community Treatment (ACT) is a personalized treatment program for those with persistent mental illness. ACT services include daily personal care, medication oversight, case management, vocational training, job placement, housing support, peer support, and more. The goal is to help clients live independently and avoid hospitalization. If appropriate, Monarch can provide referrals to alcohol and drug rehab treatment as well.

For children struggling in their home environment due to mental or behavioral health, intensive in-home treatment can position them for success. Services include case management and therapy to help ensure the child stays in their home environment and isn’t placed outside the home for care.

Monarch may accept a variety of insurance plans, such as Cigna, Humana, Blue Cross Blue Shield, Aetna, Amerigroup, Ambetter, United Healthcare, and more. Insurance plans vary, so be sure to verify coverage information and out of network benefits with the insurer.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • medicaid iconMedicaid
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs (IOP) evolve with clients' changing needs and are often well-suited for clients exiting inpatient rehab and those at an increased relapse risk. These programs typically involve between nine and 20 hours of treatment weekly, with the intensity and frequency of care decreasing as clients stabilize. Most intensive outpatient rehabs integrate a variety of treatment modalities to maintain a high level of individualized care. Services generally include counseling, recovery education, and medication assisted treatment (MAT).

heart-hands iconIntervention Services

Intervention services can provide customized interventions tailored to the needs of the individual and family. An intervention specialist can design and conduct a drug intervention in North Carolina that encourages the individual to enter treatment in a non-coercive manner. The specialist will meet with the family to plan the intervention, then provide expert insights to guide the process and appropriate follow-up care.

User icon Programs

Teen Program

adult-program iconAdult Program

men iconProgram For Men

women iconProgram For Women

Child Program

lgbtq iconLGBTQ Program

House check icon Settings & Amenities

  • basketball iconBasketball Court
  • spa2 iconYoga Studio
  • weight iconGym
  • meditation iconMeditation Room
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • wifi iconWifi

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

dialectical iconDialectical Behavior Therapy

Counseling that applies dialectical behavior therapy teaches you coping skills to apply to your daily life. The focus is on intense emotions and developing coping mechanisms to manage them. Therapy sessions are a series of teaching lessons that help you develop these coping skills.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

family iconFamily Therapy

Family therapy sessions address the emotional toll that addiction has had on the family unit and individual members. Therapists work with families to develop better coping strategies, which in turn create a stable environment for their loved one's recovery process.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (866) 272-7826
Building icon

820 Grimes Boulevard
Lexington, NC 27292

Call Now - Help is Available
Get Help Now - 336-600-2741
Question iconSponsored
Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner

Reviews

3.1 (11 reviews)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted

Google Rating

3.1 (11 reviews)
Samantha Mccrackin
4 years ago
1

Monarch at one time was an amazing place. Not anymore!! My husband and I went for services that are needed. We waited 8 hrs on day one for him to see a therapist. And 7 hrs on day 2 to see a dr. They did ABSOLUTELY NOTHING for him. He was suppose to return and when we did on his appointment they said he would have to wait again and even may not be seen. Their excuse was they had no doctors and would have to be considered a walk in EVERYTIME and wait all day OR drive 2 hrs to Gastonia to be seen. He has insurance that covers 100 percent of all mental health visits. We quit going because I have a job and he can't drive so I take him. I cant wait all day everytime he needs to be seen. Also when he seen the dr it is done on a t.v. screen and it is loud that people in the hall can hear. What about privacy? They do not respect HIPPA there. He hated the tv screen. One its so loud. Two its hard to understand someone when the screen keeps cutting out when he talked low they couldnt hear him and he had to get louder and people in the hall could hear. Three he had no clue if anyone on the other side was in the room. Totally not confidential at all!! And now even though his insurance covers 100 percent of mental health needs and they did not one thing for him we are getting bills for 40.00! EVERYTIME i tri to call the woman to discuss the bill it goes to voicemail and no return calls. She sends a letter saying hestill owes! The insurance comapny told me he never pays for mental health they pay it all and the lady that done his intake paper work the day we sat 8 hrs also said he was covered and wouldn't have a copay. This place is stressful. My husband needs mental health treatment and they have done nothing but add stress to his life. This place is why people do not seek mental health help because of the lies and stress. The suicide rate in this country is so high and of all people they should want to help but they don't. This place is a joke now. They need to tighten up and get it together!!

Response from the owner4 years ago
Thank you for bringing this to our attention. The situation you described aren t the expectations we set for ourselves. Our goal is to provide quality care. Please email complaints@monarchnc.org or call (800) 342-1598 to share more details about what happened, so we can work to correct the issue.
Jennifer Agresto
5 years ago
1

Staff especially the receptionist is the most incompetent people i ever seen. She never knows anything. Staff quits and in home therapy took months to begin. Psychiatrist suddenly quit. Im so over this disgusting looking place. They care nothing for the patient needs. I advise to look elsewhere.

Response from the owner4 years ago
Thank you for sharing your feedback. We re sorry and we d appreciate the opportunity to correct the issue you reported. Can you please email at complaints@monarchnc.org or by phone (800) 342-1598?
Allison Pearson
5 years ago
5

Amazing place! I have been going here for a while and they have helped me so much. Only downside is having to wait if you are a walk in and do not have an appointment. Staff at front desk has always been extremely nice and understanding.

Response from the owner4 years ago
Thanks for the review! Five stars means a lot to us and we ll be sure to share it with the corresponding team.
Robin Grant
5 years ago
1

Been going to Monarch for years. Great staff except there was BED BUG crawling on my paperwork. Whatever you do don't sit in the lobby. Needless to say I came home put clothes in wash Hot water and took a hot shower

Response from the owner4 years ago
Thank you for taking the time to share your feedback. Please email complaints@monarchnc.org or call (800) 342-1598 to share more details about what happened, so we can work to correct the issue.
Hannah Buchanan
5 years ago
1

this place is a total JOKE, i can never get my son's refills on his meds in a timely manner. they have one nurse that handles 2 locations. I go through this every other month. it is so annoying. i have to call 4 and 5 times before my requests are taken care of. I would advise you to use a different location or doc all together.

Response from the owner4 years ago
Thank you for taking the time to share your feedback. Can you please contact our complaints team so we can address your specific issue? They can be reached via email at complaints@monarchnc.org or by phone (800) 342-1598.
Anita Alford
5 years ago
4

Response from the owner4 years ago
Thanks for your feedback. Was there anything we could have done to ensure 5-stars? Please contact our team by emailing complaints@monarchnc.org or calling (800) 342-1598.
Sastry neti
6 years ago
5

As a Private Locum contractor,I have worked for Monarch ACTT ,Lexington/Salisbury ,NC for 5 years with little breaks in between contract expirations.It was a pleasure and privilege working for Monarch ACTT with its dedicated and hard working members of the Team, who will go to any extent to meet and achieve the clear set goals for Patients (some even without a trace of motivation to change for better).They are Very professional and treated me with dignity.I will wish them all well and may God bless them for their endeavors.I would recommend this organization to anyone without a trace of hesitation.Sastry V,Neti,MD

Chasity Louia (bbydolllouia)
6 years ago
5

D G
6 years ago
5

All staff great in the Lexington office. Rena, Neia and Dr. McHale

Alexandra Tuck
7 years ago
5

Tracy R
8 years ago
1

No reviews matching the selected filter!

Nearby Featured Providers

Community Mental Health Center
Fayetteville, NC (910) 615-3333

Community Mental Health Center

Cape Fear Valley Health - Community Mental Health Center provides outpatient... read more.
Daymark Recovery Services – Asheboro Center
Asheboro, NC (336) 633-7000

Daymark Recovery Services – Asheboro Center

Daymark Recovery Services is located in Asheboro, North Carolina. Daymark Re... read more.
Healing Transitions
Raleigh, NC (919) 838-9800

Healing Transitions

Healing Transitions - Mens Campus is a rehab located in Raleigh, NC. For tho... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Monarch

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?