Monarch

350 Pee Dee Avenue Albemarle, NC 28001
DetoxInpatientOutpatient
Monarch NC 28001

About Monarch

Monarch is a Joint Commission-accredited treatment center located in Albemarle, North Carolina. They were founded in 1958 and provide high-quality care for individuals who are struggling with co-occurring conditions and substance abuse disorders.

They accept Medicaid and Medicare insurance. A great feature available here if you have Medicaid insurance is their tailored care management service. This is a Medicaid service that can assist you with housing, food assistance, and care coordination for issues relating to your physical, emotional, and mental health.

To provide you with the best level of care, they have open access available between 8 am and 3 pm throughout the week. They take walk-ins and offer telehealth options as well. Receiving services at this location provides convenience because not only do they have an outpatient clinic but also an administrative office. Their administrative office provides access to on-site services and can assist with linkage to a higher level of care for your healing like residential treatment.

What sticks out to me the most is their flexibility in helping you get the treatment you need. They offer telehealth services and outpatient treatment. This gives you the option to receive care in the comfort and privacy of your own home without having to worry about transportation or traffic.

Individuals with co-occurring addictions and serious mental illness may also receive enhanced services, including individual placement and supported employment (IPS-SE) and assertive community treatment team (ACTT). These services are designed for clients over the age of 16 who have trouble maintaining employment due to their mental health conditions.

They’ll connect you to jobs that are of interest to you. This allows you to gain a steady income while staying engaged in your recovery and attending treatment sessions in outpatient, virtual, or community-based settings

Latest Reviews

Nate Vickers
1 week ago on Google
5
My care team at Monarch has been very helpful caring for my mental health, I had a few preexisting conditions and I learned I have been dealing with some other conditions, but I ve been enjoying life a lot more now thanks to the treatment I ve received here
Ray Carver
1 week ago on Google
5
Y'all have been a blessing for me. God bless you all and I hope you all have a Merry Christmas and a Happy New Year.
Response from the owner4 days ago
Thank you Ray for the updated five-star review!
Camden McCarver
1 month ago on Google
5
It took me a while to open up and be truthful about some of my experiences that I was hiding. But it was worth it. I was put on the correct medicine. It was a night and day experience. I feel amazing after fighting myself for years. I was set up with an amazing therapist who is helping me understand my condition further than just scary warnings everyone says.Monarch has been a life changing experience. I'm really glad to have someone who can fit all the pieces of my puzzle together so I can achieve my goal of getting better.I would like to give a shout out to Ama Audsei and Jada Williams.
Response from the owner4 days ago
Hello, Camden! This is great to hear! Thank you for leaving a detailed review about our services and the feedback about the care that you receive through our Monarch Behavioral Health Outpatient Office - Albemarle. We will make sure to pass along your review to our staff. They are at the heart of the compassionate care we provide. Have a wonderful day!
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Rehab Score

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9.5 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
medically-assisted-detox iconMedically Assisted Detox
A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Counseling that applies dialectical behavior therapy teaches you coping skills to apply to your daily life. The focus is on intense emotions and developing coping mechanisms to manage them. Therapy sessions are a series of teaching lessons that help you develop these coping skills.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During couples therapy in North Carolina, a psychologist helps you and your partner resolve problems that are occurring in your relationship. This licensed therapist uses talk therapy to help you both work through challenges together. The process involves learning new skills to better handle conflict and life issues.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Dr. Peggy Terhune, Phd, MBA

CEO

Terri Berhardt, SHRM

Executive Vice President & Chief Administrative Officer

Tammy Geis, CPA

Executive Vice President & Chief Financial Officer

Melissa Hall, DBA, MBA

COO

Lyndrill Leonard, MA, LCMHC

COO

Blake Martin, MHA

Chief Strategy Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (866) 272-7826
Building icon

350 Pee Dee Avenue
Albemarle NC, 28001

Fact checked and written by:
Johanna Rafael-Huertas
Edited by:
Terri Beth Miller, PhD

Reviews of Monarch

4.49/5 (167 reviews)
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Reviews

3

They really care for their patients and everything they do is to help them, they treated my cousin like a human being that was trying to get better and she was happy about it. The only problem is that they are underfunded.

Reviewed on 9/18/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.5 (166 reviews)
Nate Vickers
1 week ago
5

My care team at Monarch has been very helpful caring for my mental health, I had a few preexisting conditions and I learned I have been dealing with some other conditions, but I ve been enjoying life a lot more now thanks to the treatment I ve received here

Ray Carver
1 week ago
5

Y'all have been a blessing for me. God bless you all and I hope you all have a Merry Christmas and a Happy New Year.

Response from the owner1 year ago
Thank you Ray for the updated five-star review!
Camden McCarver
1 month ago
5

It took me a while to open up and be truthful about some of my experiences that I was hiding. But it was worth it. I was put on the correct medicine. It was a night and day experience. I feel amazing after fighting myself for years. I was set up with an amazing therapist who is helping me understand my condition further than just scary warnings everyone says.Monarch has been a life changing experience. I'm really glad to have someone who can fit all the pieces of my puzzle together so I can achieve my goal of getting better.I would like to give a shout out to Ama Audsei and Jada Williams.

Response from the owner1 month ago
Hello, Camden! This is great to hear! Thank you for leaving a detailed review about our services and the feedback about the care that you receive through our Monarch Behavioral Health Outpatient Office - Albemarle. We will make sure to pass along your review to our staff. They are at the heart of the compassionate care we provide. Have a wonderful day!
Myra Burris
1 month ago
5

Great staff!!

Response from the owner1 year ago
Myra, thank you so much for the positive feedback and for taking the time to post a five-star review about your experience. We are proud of our compassionate staff and our mission of providing excellent care to people in need. We will pass your review along to our staff. Let us know if we can assist in the future!
Belinda
1 month ago
5

I am very happy with Monarch and I love my new therapist Mrs. Chipman. When I moved from Charlotte to Millingport my therapist of many years retired and I was so heartbroken, I tried another therapist from the same office but wasn't happy with him, when I saw Albemarle had a Monarch I was so happy because I have used them in the past and I know what wonderful work they do! They made a great choice in my therapist from my intake interview and she has been so very helpful! I like her a lot! Very HAPPY with Monarch!! They do great work in communities! Very helpful :)

Response from the owner1 month ago
Hello, Belinda! Thank you for the five-star review about our services and the feedback about the care that you receive through our Monarch Behavioral Health Outpatient Office - Albemarle. We will make sure to pass along your review to our staff. They are at the heart of the compassionate care we provide. Have a wonderful day!
Jamie Blackwelder
1 month ago
5

We loved our first experience with Monarch! Such respectful people!

Response from the owner1 month ago
Hi, Jamie. Thank you for choosing to be part of the Monarch team.
behringerep4000
1 month ago
5

Response from the owner1 month ago
Hi, Behringerep4000. Thank you for taking the time to share your thoughts. Five stars means a lot to us!
Francis Maddox
1 month ago
5

Some of my previous doctors with monarch were not great HOWEVER Amanda Sellers is AMAZING.

Response from the owner1 month ago
Hi, Francis. We appreciate the review! Five stars means a lot to us and we ll be sure to share it with the corresponding team.
JoeMac 704
1 month ago
5

Ms. Spinks is the best therapist I ve ever seen. She s dedicated to helping people and has changed my life. My doctor was great as well but she just left monarch but they got me a new doctor and he s been great so far as well.

Response from the owner1 month ago
Hello, Joemac! Thank you for the five-star review about our services and the feedback about the care that you receive through our Monarch Behavioral Health Outpatient Office - Albemarle. We will make sure to pass along your review to our staff. They are at the heart of the compassionate care we provide. Have a wonderful day!
Christy
3 months ago
5

Response from the owner3 months ago
Hi, Christy. Thanks for the 5-star review! Your review means a lot to us and we re grateful you ve taken the time to share your thoughts.
Marion
3 months ago
5

Ms. Harrington is a compassionate and understanding therapist. Her patience in listening and allowing time to hear what my grandaughalter talk about her feelings and issues. Excellent and professional customer service.

Response from the owner3 months ago
Hi, Marion. We appreciate the review and are happy to hear you and your granddaughter have had a positive experience! Five stars means a lot to us and we ll be sure to share it with the corresponding team.
Deanna Acevedo
3 months ago
5

Carrie Hill is an Outstanding provider she really listens to you and makes you feel welcomed and valued.

Response from the owner3 months ago
Hello, Deanna! Thank you for the five-star review about our services and the feedback about the care that you receive through our Monarch Behavioral Health Outpatient Office - Albemarle. We will make sure to pass along your review to our staff. They are at the heart of the compassionate care we provide. Have a wonderful day!
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