Clement J Zablocki Veterans Affairs Medical Center – MAIN

5000 West National Avenue, 10AN Milwaukee, WI 53295
DetoxInpatientOutpatient
Milwaukee VA Medical Center - Clement J. Zablocki VA Medical Center WI 53295

About Clement J Zablocki Veterans Affairs Medical Center – MAIN

Clement J. Zablocki VA Medical Center provides Behavioral Health and Chemical Dependency services in an inpatient and outpatient setting. Clement J. Zablocki VA Medical Center is located in Milwaukee, Wisconsin.

Milwaukee VA Medical Center – Clement J. Zablocki VA Medical Center honors America’s Veterans by providing exceptional health care by improving health and well being.

The VA Medical Center provides free, confidential counseling and treatment for mental and physical health conditions related to Military Sexual Trauma (MST). Women and men as well may experience repeated sexual harassment or sexual assault during their military service.

Latest Reviews

heenyhone
1 week ago on Google
1
They make it as difficult as possible to get treatment for pain management - I can no longer go for alternative treatment via community care and was told to go "pay out of pocket" if that treatment works for me. For a service-connected issue. And they have suggested just taking Tylenol a week after major surgery. About half the time, they make it seem as though you are a burden and inconvenience for seeking care and treatment. Just sad.There are some good nurses and doctors here (it's really hit or miss), but for the most part, expect condescending, dismissive comments and behavior from doctors, nurses and "residents". You will be a guinea pig and a case study, not a human, if you seek treatment here. The quality of care is a 3 at best and the attitudes of staff reflect that - no consequences for poor performance, no accountability. If you submit issues to be resolved, they will likely be ignored for weeks and your care will suffer further as a result. I was told by one nurse when inquiring about a service, "Well, you'll just have to do what the rest of us would do".Questions and concerns have gone unanswered because they know they face no consequences for questionable actions. I've called to have appointments rescheduled, only to have someone call days later and falsely accuse me of hanging on them when they supposedly called back the same day to schedule a new appointment. My phone log shows otherwise and it's absolutely disgusting to make up outright lies to avoid doing your job. They love to constantly send letters saying they've been trying to reach you to schedule appointments, but have been unable, yet there are no missed calls in your phone. Disgraceful and disappointing to say the least.
Dan Smigiel
2 weeks ago on Google
4
The main hospital is very good. Building 43 went down hill in the past few years since the pandemic most of the staff retired.
Garry Stanley
1 month ago on Google
5
Serving current military and veterans
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

free iconFree

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs support clients' long-term recovery through highly customized wraparound care aligned with clients' evolving needs. Most have been sober for a period of weeks or longer and have completed intensive inpatient rehab but may be receiving outpatient care. Many clients also receive services after being discharged from formal treatment. Long-term care plans are typically developed in collaboration with the client's case manager and care team and may include peer coaching, relapse prevention, and related services.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
heart-hands iconIntervention Services
If you are planning a drug intervention in Wisconsin, many rehab facilities offer professional intervention services to assist you. Having the expert insight of a trained intervention specialist can improve your chances of success when helping you plan and facilitate the intervention. This third-party involvement can provide the impartiality necessary for a productive conversation and appropriate guidance for next steps.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

When conducting motivational interviewing in Wisconsin, therapists engage with their clients as equal partners. They don't provide unsolicited advice or confront clients. Instead, they ask questions and listen, with the goal of empowering clients to recognize any need for change and their ability to make those changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 31495

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 4459

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (414) 384-2000
Building icon

5000 West National Avenue
10AN
Milwaukee, WI 53295

Reviews of Clement J Zablocki Veterans Affairs Medical Center – MAIN

3.93/5 (74 reviews)
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Reviews

5

The care here is fantastic, they are supportive and take the time to listen to you. They saved my life., thank you for treating me with respect.

Reviewed on 2/22/2019
5

This is the best VA center I've been to. Whenever I came here the doctors would always actually listen to me, and they were understanding, whether it involved medication, treatment, diagnosis, whatever. Everyone was friendly there, thank you all for making it a pleasant and ... Read More

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (72 reviews)
heenyhone
1 week ago
1

They make it as difficult as possible to get treatment for pain management - I can no longer go for alternative treatment via community care and was told to go "pay out of pocket" if that treatment works for me. For a service-connected issue. And they have suggested just taking Tylenol a week after major surgery. About half the time, they make it seem as though you are a burden and inconvenience for seeking care and treatment. Just sad.There are some good nurses and doctors here (it's really hit or miss), but for the most part, expect condescending, dismissive comments and behavior from doctors, nurses and "residents". You will be a guinea pig and a case study, not a human, if you seek treatment here. The quality of care is a 3 at best and the attitudes of staff reflect that - no consequences for poor performance, no accountability. If you submit issues to be resolved, they will likely be ignored for weeks and your care will suffer further as a result. I was told by one nurse when inquiring about a service, "Well, you'll just have to do what the rest of us would do".Questions and concerns have gone unanswered because they know they face no consequences for questionable actions. I've called to have appointments rescheduled, only to have someone call days later and falsely accuse me of hanging on them when they supposedly called back the same day to schedule a new appointment. My phone log shows otherwise and it's absolutely disgusting to make up outright lies to avoid doing your job. They love to constantly send letters saying they've been trying to reach you to schedule appointments, but have been unable, yet there are no missed calls in your phone. Disgraceful and disappointing to say the least.

Daniel Aumend
1 week ago
5

Dan Smigiel
2 weeks ago
4

The main hospital is very good. Building 43 went down hill in the past few years since the pandemic most of the staff retired.

Garry Stanley
1 month ago
5

Serving current military and veterans

rochelle eisner
1 month ago
5

From the moment I walk in to the facility.. everyone is so very helpful and kind! The care I receive is top notch. My providers take the time to listen to my concerns and give me the care I need. I wish the private sector operated in this fashion.

Maritza Garcia
1 month ago
1

There are two lanes outside of the VA Med Ctr in Milwaukee. One is for valet, the other is to p/up. Today, I pulled up to the first stop sign to pick up my husband. I wasn t there 30 seconds and someone behind me honked. I ignored them. 10 seconds later, here comes a valet person. She was scowling and yelled, YOU! MOVE! And flung her arm forward. I rolled down my window and said my spouse is right there. I am picking him up. She shook her head and again yelled, MOVE! So, I inched forward to the second stop sign and stopped. My husband was very slowly making his way out. Within 30 seconds, she was at my window, yelling, flailing her arms: MOVE! I said, NO! My husband is right there. I am picking him up!!!NO! She said. MOVE! Or I will call security!!! Then she indicated that I should move up and to right, on the curb. Fortunately, my poor husband saw me maneuvering over and came on over to the car.It s ridiculous that this is the designated lane to p/up, but you cannot p/up (my spouse is 100% disabled) w-out being threatened by other drivers and VA personnel!! I have sat there and waited for others to p-up their loved ones. I didn t honk and yell and throw a fit. This is my spouse s right to have safe passage to his car/transport, w-out being rushed, threatened, harassed what is wrong w you ppl? What is wrong with valet and security that you would act and speak so disrespectfully to a veteran s family member who is trying to support. This issue needs to be addressed. This is not acceptable.

Response from the owner1 month ago
Thank you for your review. I'm looking into it.
tim mullins
1 month ago
5

As any other hospital they are helpful

Response from the owner1 month ago
Thank you for your review Tim.
G Nero
1 month ago
5

I was pretty upset with this establishment but I realized what the problem was, why the wait for a surgery that happened almost 6 months ago was taking a really long time.I admit I was wrong for many reasons.Here are a few that I was angry with.- My shoulder surgery was supposed to be scheduled a long time ago but my doctor in my clinic was upset (I will tell you why in a second)- At the previous facilities I was treated with much more time and it helped me a ton. I was offered surgeries to get this pain done and over with, but I wanted to go back overseas because my buddies there made it feel like home.Even the guys I've always looked up to. some who are sad no longer here, I understand why the MKE VAMC is functioning the way it is.There were many other reasons but I will say what my buddy has told me recently that has helped me get through these tough times."its a lot better when you are not suffering alone because you know you are establishing that connection with another individual that you have experienced life with"-JDThat being said, I felt like a slap in the face when I finally understood the problem, every VAMC on the East and West Coasts are funded to the point where you seldom see any of them wear a shirt that isn't Thomas Pink or Ferragamo and that is all I will say about this topic. That is not the point, our VA Medical Centers would be filled with staff that cared about Veterans and funded our hospitals the same way they do the coasts.Many of the men and women here I have noticed to be extremely stressed out, overworked and when I realized that, I understood why it took Dr. Schiedt so long to schedule my surgery, and why he was disgruntled when I went to see him.He had just had a procedure done on his foot but I guarantee you that he had to go to work, where other doctors from other medical centers that I will not mention, are well staffed and well off financially, they are happy because they are passionate about their profession serving Vets.The Doctors need renovated offices and buildings so that they can keep their historic looks while serving as centers where the chiefs can meet one on one with patients in their own buildings instead of having to work in such a congested location.Had I not experienced the amount of pain I am in I do not think that I would have heard my buddy tell me "thank you for calling it really means a lot", I also do not think I would care about MKE VAMC. Someone needs help these men and women who are taking care of us, not just because they want to but because this just doesn't feel like America if our medical teams do not have the funding they deserve, not just for themselves but for their children.I am sorry I was kind of a jerk but the pain led to emotional and spiritual pain, to the point where I was feeling lost. Thank you and thank the lady who spent 4 hours with me on the veterans crisis line, she really helped me ground myself.

Response from the owner1 month ago
Thank you for your review. I'm happy the resources available to your helped. The crisis line is a National program. That being said, feel free to compliment staff at the Milwaukee that have been helpful.
Carl Schmitt
2 months ago
5

Best care above what I could expect anywhere.

Response from the owner1 month ago
Feel free to give credit to the clinic that you saw
David B
2 months ago
1

I'd love to go anywhere else but the VA, but I am unemployed, or if I have employment I don't get health insurance.Dr Vaughn in dermatology runs the department terribly. She has talked down to me, her staff, and multiple others. She makes snide remarks and maintains a level of unprofessionalism that seeps into her staff, shown by their lack of skill and care.I'm constantly having appointments cancelled, my care is sub par, and my mental health genuinely suffers knowing that I do not get the care I need. I've reached out over and over just to get cancelled on, I don't feel like I am worth their time let alone their care.

Response from the owner3 months ago
Hello. Sorry to hear about your issue. I would like to discuss it more with you to see what may be possible solutions. 414-502-8688
Jeremiah Handley
2 months ago
1

Response from the owner1 month ago
Feel free to talk about your experience
Danny Lorenz
2 months ago
5

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