Mills – Peninsula Medical Center

Burlingame, California

1501 Trousdale Drive
Burlingame, CA 94010

(650) 696-5400
3.3 (212 reviews)

About Mills – Peninsula Medical Center

Mills - Peninsula Medical Center is a healthcare organization located in Burlingame, California. The center offers treatment for substance use disorder, alcohol use disorder, opioid use disorder, gambling addiction, and other co-occurring mental health and behavioral health disorders, including eating disorders. Mills-Peninsula Medical Center provides inpatient treatment, a partial hospitalization program (PHP), an intensive outpatient program (IOP), outpatient treatment, dual diagnosis, and aftercare. Specialized programs are available for children, teenagers, young adults, and the elderly. Mills - Peninsula Medical Center is part of the Sutter Health network.

Mills – Peninsula Medical Center provides physical and psychological evaluations and a personalized treatment plan for clients entering inpatient care. Care can include electroconvulsive therapy (ECT), occupational therapy, group and individual counseling, and inpatient detoxification. Clients share a room with one other person, receive meals, engage in activities in a common community room, and participate in scheduled Alcoholics Anonymous/Narcotics Anonymous meetings and events.

Partial hospitalization is the first step for clients transitioning into sober living. Clients receive group therapy and peer support to build networks. Mills – Peninsula Medical Center may also provide case management, occupational therapy, cognitive behavioral therapy (CBT) and dialectical behavioral therapy (DBT) to build strong social relationships.

Mills – Peninsula Medical Center offers a range of outpatient programs, including group and individual therapy, psychiatric evaluation, and medication monitoring and guidance. IOP treatment emphasizes life-skills development and emotion regulation skills.

Mills – Peninsula Medical Center features different programs for clients, depending on age. Teenage clients may receive group counseling in self-harm, depression, and substance abuse, while adults may enter intense group therapy that levels off from three times per week to once each week. Seniors may receive therapy centered around aging, job loss, and the grief process. For seniors, IOP treatment occurs 3-4 times a week, with meals included.

Clients continue to receive care and support post-treatment, including follow-up visits, education, resources, and peer support. Specialized aftercare programs for teenagers, young adults, and the elderly may include group sessions once per week. Additional referrals for specialized care in outside facilities may be available.

Mills – Peninsula Medical Center is accredited by The Joint Commission.

Mills – Peninsula Medical Center is in-network with many insurance providers, including Aetna, Alignment, Anthem Blue Cross Blue Shield, Cigna, Health Net, HealthSmart, Magellan Health Services, Pacific Health Alliance, Sutter Health, TRICARE, United Healthcare, and Valley Health Plan. Please check with your insurance provider for specific details concerning out-of-network coverage.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. mental health programs are tailored to people suffering acute psychiatric symptoms or thoughts of suicide. As a patient, you would participate in individual and/or group treatment. Mills-Peninsula Medical Center's goal is to help patients advance to the least intensive level of care they need in order to recover. The adult inpatient program is offered in a new 26-bed, secured hospital wing with common dining and day activity rooms. Because socialization is an important part of treatment, most rooms accommodate two patients.

24-hour icon24-Hour Clinical Care

During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.

User icon Programs

Teen Program

adult-program iconAdult Program

men iconProgram For Men

women iconProgram For Women

young-adult iconYoung Adult Program

Child Program

Seniors Program

lgbtq iconLGBTQ Program

military-hat iconMilitary Program

House check icon Settings & Amenities

  • private iconPrivate Setting

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (650) 696-5400
Building icon

1501 Trousdale Drive
Burlingame, CA 94010

Call Now - Help is Available
Get Help Now - 415-941-4204
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Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Reviews

3.3 (212 reviews)
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Google Rating

3.3 (212 reviews)
Monserrat Prado
2 months ago
3

I was transferred here from another hospital and it was a good experience. However, I came back to the ER a few days later and it was a completely different story. It definitely needs to be renovated, updated, and they need to hire more staff. I had arrived at 10:30 and I did not get helped until around 12:50 when I started to complain about them admitting dozens of people who arrived far after me.

Response from the owner2 months ago
We're sorry to learn about your most recent experience, Monserrat. Please know we appreciate your feedback and suggestions for improvement, and we'll pass your concerns on to our leadership teams. Jeremiah, Social Care Team
Frank Blumenthal
2 months ago
5

Response from the owner2 months ago
Frank, thanks so much for taking the time to share your rating! - Social Care Team
Melanie Reitzel
2 months ago
5

Excellent, personable and professional care from all of. the ED staff -- thorough testing and examination with complete explanation of medical issue and necessary treatment.

Response from the owner2 months ago
Thank you for your kind words! Shout-outs like this are so meaningful to our team. They're going to love reading this! - Social Care Team
AJ Gutter
2 months ago
1

I recently had a concerning experience with Dr. Patel after my hospital release, and I felt compelled to share my feedback. When I called her office seeking clarification on some aspects of my post-discharge care, I was met with an unexpectedly rude and unhelpful attitude. Dr. Patel seemed disinterested in assisting me, and her dismissive demeanor left me feeling frustrated and undervalued. This was particularly disheartening, as I have always had positive interactions with healthcare professionals in the past.As someone who will be starting nursing school next fall, this experience with Dr. Patel was disappointing and has influenced my perspective on the type of professional I aspire to be. I will be reporting this incident to the relevant board to ensure that such behavior is addressed.On a positive note, I want to extend my heartfelt gratitude to the nurses who provided exceptional care during my stay: Olga, Mariana, and Nicole. Your dedication, compassion, and professionalism were truly remarkable and made a significant difference in my recovery. Thank you for your outstanding support.

Response from the owner2 months ago
Some parts of your experience are concerning to read, AJ. Please know our Patient Experience team is ready and available to assist if you want to speak with someone further about your concerns: (650) 696-5565. Jeremiah, Social Care Team
Sue la
2 months ago
5

Response from the owner2 months ago
Hi Sue, thanks so much for taking the time to share your rating! - Social Care Team
Amber LS
2 months ago
4

** If it s the middle of the night DON T let them send your prescription to the CVS at 1871 El Camino Real, as they DON T fill prescriptions before 8AM!!! Choose the 24/hour Walgreens at 2238 Westborough Blvd. **My poor weak & sickly partner walked herself in the dark to this CVS at 5AM only to find that they would not give her the medicines, so she painfully walked back to the clinic. This was unsafe.Outside of this the Medical centre staff were really nice, but the wait was long even when it seemed like she was the only person there.

Response from the owner2 months ago
So sorry to hear about your partner's experience, Amber, but we appreciate the heads up. Don't hesitate to share any of your feedback directly with the team via our online feedback form: https://bit.ly/49d2p29. Laura, Social Care Team
Brady Simpson
2 months ago
2

Update: the staff and doctors are very excellent.Previous review:Had to take my infant here in the middle the night due to severe wheezing and labored breathing. It s been 1.5 hour and we have just got into a room and it looks like we won t be seen any time soon, as the nurse quickly disappeared after five seconds. The staff and people might be good but the wait time is absolutely unreal.

Response from the owner2 months ago
Hi Brady. We do our best to see everyone promptly, unfortunately, there may be conditions that result in longer wait times, like emergencies or changes in staffing. Please know we hear you and understand your frustration, and we'll make sure your feedback is shared with the right leaders. Jeremiah, Social Care Team
Sergio Rodriguez
2 months ago
1

This is the second time I ended going to ER to this particular hospital since it's closer to where I live and again I left with a bad experience. Without getting too much into of why I ended up going the ER today. I asked the doctor if I could get an x-ray to see what was going on with my body. Possibly an MRI after explaining to him all my symptoms and medications I had taken before making the decision to go the ER. He says to me "no need for any of that today ,You are still young and the radiation from an x -ray is harmful". I was in shock with that response. My pain level was at a 10!! and I could barely walk. He ended up asking the nurse to give me some Tylenol! .Yup that was my experience today. I ended up going San Mateo general hospital afterwards where they actually took care of me. I will definitely not be returning to this hospital.

Response from the owner2 months ago
We're sorry to hear about your experiences, Sergio, and can understand the frustration. We'll make sure the right leaders see your review. Jeremiah, Social Care Team
Malu Reyes
2 months ago
1

At emergency and one staff member giving me attitude over an extra blanket. She was too busy to get my father one because chitchatting with her fellow staff far more important.

Response from the owner2 months ago
We're so sorry to hear about this, Malu. We'll ensure leadership sees your review and recommend contacting our Patient Experience team if you want to speak with someone further about your concerns: (650) 696-5565. Jeremiah, Social Care Team
Beatriz Cisneros
2 months ago
5

Response from the owner2 months ago
Hello, thank you for the high star rating! - Social Care Team
Farhana Sharmin
3 months ago
1

Response from the owner3 months ago
Thanks for taking the time to share a rating, Farhana. Please feel free to reach out to us if you want to share any details about your experience: https://bit.ly/49d2p29. Jeremiah, Social Care Team
Stephen Moon
3 months ago
5

Great staff! Great providers.

Response from the owner3 months ago
Thank you for sharing, Stephen! - Social Care Team
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