Mills – Peninsula Medical Center

1501 Trousdale Drive Burlingame, CA 94010
InpatientOutpatient
Mills - Peninsula Medical Center CA 94010

About Mills – Peninsula Medical Center

Mills - Peninsula Medical Center is a healthcare organization located in Burlingame, California. The center offers treatment for substance use disorder, alcohol use disorder, opioid use disorder, gambling addiction, and other co-occurring mental health and behavioral health disorders, including eating disorders. Mills-Peninsula Medical Center provides inpatient treatment, a partial hospitalization program (PHP), an intensive outpatient program (IOP), outpatient treatment, dual diagnosis, and aftercare. Specialized programs are available for children, teenagers, young adults, and the elderly. Mills - Peninsula Medical Center is part of the Sutter Health network.

Mills – Peninsula Medical Center provides physical and psychological evaluations and a personalized treatment plan for clients entering inpatient care. Care can include electroconvulsive therapy (ECT), occupational therapy, group and individual counseling, and inpatient detoxification. Clients share a room with one other person, receive meals, engage in activities in a common community room, and participate in scheduled Alcoholics Anonymous/Narcotics Anonymous meetings and events.

Partial hospitalization is the first step for clients transitioning into sober living. Clients receive group therapy and peer support to build networks. Mills – Peninsula Medical Center may also provide case management, occupational therapy, cognitive behavioral therapy (CBT) and dialectical behavioral therapy (DBT) to build strong social relationships.

Mills – Peninsula Medical Center offers a range of outpatient programs, including group and individual therapy, psychiatric evaluation, and medication monitoring and guidance. IOP treatment emphasizes life-skills development and emotion regulation skills.

Mills – Peninsula Medical Center features different programs for clients, depending on age. Teenage clients may receive group counseling in self-harm, depression, and substance abuse, while adults may enter intense group therapy that levels off from three times per week to once each week. Seniors may receive therapy centered around aging, job loss, and the grief process. For seniors, IOP treatment occurs 3-4 times a week, with meals included.

Clients continue to receive care and support post-treatment, including follow-up visits, education, resources, and peer support. Specialized aftercare programs for teenagers, young adults, and the elderly may include group sessions once per week. Additional referrals for specialized care in outside facilities may be available.

Mills – Peninsula Medical Center is accredited by The Joint Commission.

Mills – Peninsula Medical Center is in-network with many insurance providers, including Aetna, Alignment, Anthem Blue Cross Blue Shield, Cigna, Health Net, HealthSmart, Magellan Health Services, Pacific Health Alliance, Sutter Health, TRICARE, United Healthcare, and Valley Health Plan. Please check with your insurance provider for specific details concerning out-of-network coverage.

Facility Overview

Bed icon 241
Number of Available Beds

Latest Reviews

Patricia Padilla
2 weeks ago on Google
5
We had my mother admitted to that hospital on 4 West, all the nurses and doctors were very attentive, the rooms were very clean, I recommend that hospital
Response from the owner1 week ago
Patricia, we are very happy to know that your experience was positive. We know the team will love reading this too. Thanks for sharing it! - Social assistance team Patricia, nos alegra mucho saber que tu experiencia fue positiva. Sabemos que al equipo tambin le encantar leer esto. Gracias por compartirlo! - Equipo de asistencia social
Joseph Cuaton
2 weeks ago on Google
1
The worst hospital you could possibly go to. Waited 6 hours just for them to ask my mom her name and birthdate. Mind you my mom needs emergency medical attention. Worst hospital ever made.
Response from the owner1 week ago
We're disappointed to learn that your and your mom's experience wasn't positive, Joseph, as wait times, especially when not feeling well, can be frustrating. We always want everyone to feel supported and hope you or your mom consider reaching out to our Patient Experience team to discuss your concerns further: (650) 696-5565. Jeremiah, Social Care Team
Heather Rowe
1 month ago on Google
1
It's as bad as everyone said it would be. Waited 2 hours in the corner of a room just so "Doctor" Bryant could literally look me up and down and tell me he couldn't treat me for dehydration unless something was physically preventing me from jst drinking water. He spoke to me for maybe 3 minutes. Then they asked where they could send the bill.
Response from the owner1 week ago
We strive to make people feel supported throughout their experience, Heather, and we're sorry to learn we may have missed the mark in some areas. If you'd like to speak with someone about your concerns further, please call our Patient Experience Team: (650) 696-5565. Jeremiah, Social Care Team
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. mental health programs are tailored to people suffering acute psychiatric symptoms or thoughts of suicide. As a patient, you would participate in individual and/or group treatment. Mills-Peninsula Medical Center's goal is to help patients advance to the least intensive level of care they need in order to recover. The adult inpatient program is offered in a new 26-bed, secured hospital wing with common dining and day activity rooms. Because socialization is an important part of treatment, most rooms accommodate two patients.
24-hour icon24-Hour Clinical Care
During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Warner L. Thomas

President & Chief Executive Officer

Dana Beckton

Vice President

Jennifer Bollinger

Senior Vice President & Chief Consumer & Brand Officer

William Isenberg, MD, PhD

Vice President and Cief Medical & Quality Officer

Mark Sevco

Senior Vice President and Chief Operating Officer

Todd Smith, MD

Chief Physician Executive

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (650) 696-5400
Building icon

1501 Trousdale Drive
Burlingame, CA 94010

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Mills – Peninsula Medical Center

3.3/5 (230 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (230 reviews)
Patricia Padilla
2 weeks ago
5

We had my mother admitted to that hospital on 4 West, all the nurses and doctors were very attentive, the rooms were very clean, I recommend that hospital

Response from the owner2 weeks ago
Patricia, we are very happy to know that your experience was positive. We know the team will love reading this too. Thanks for sharing it! - Social assistance team Patricia, nos alegra mucho saber que tu experiencia fue positiva. Sabemos que al equipo tambi�n le encantar� leer esto. �Gracias por compartirlo! - Equipo de asistencia social
Joseph Cuaton
2 weeks ago
1

The worst hospital you could possibly go to. Waited 6 hours just for them to ask my mom her name and birthdate. Mind you my mom needs emergency medical attention. Worst hospital ever made.

Response from the owner2 weeks ago
We're disappointed to learn that your and your mom's experience wasn't positive, Joseph, as wait times, especially when not feeling well, can be frustrating. We always want everyone to feel supported and hope you or your mom consider reaching out to our Patient Experience team to discuss your concerns further: (650) 696-5565. Jeremiah, Social Care Team
Morena Morena
2 weeks ago
5

Response from the owner2 weeks ago
Thanks so much, Morena! - Social Care Team
Kathy Shiokari
3 weeks ago
1

Response from the owner3 weeks ago
Thanks for taking the time to rate us, Kathy. If there's anything specific you want to discuss, please use our feedback form to get in touch: https://bit.ly/49d2p29. Jeremiah, Social Care Team
Heather Rowe
1 month ago
1

It's as bad as everyone said it would be. Waited 2 hours in the corner of a room just so "Doctor" Bryant could literally look me up and down and tell me he couldn't treat me for dehydration unless something was physically preventing me from jst drinking water. He spoke to me for maybe 3 minutes. Then they asked where they could send the bill.

Response from the owner1 month ago
We strive to make people feel supported throughout their experience, Heather, and we're sorry to learn we may have missed the mark in some areas. If you'd like to speak with someone about your concerns further, please call our Patient Experience Team: (650) 696-5565. Jeremiah, Social Care Team
Wav3crewgaming
1 month ago
1

I ve been to this ER with my 90 year old great grandfather and they had us waiting almost 5 hours just sitting there, so we went back home while he couldn t breathe the rest of that night. No urgency at all. Ridiculous, you d think they would be efficient in their workplace. Go to a diff hospital fr

Response from the owner1 month ago
We hear you and understand your frustration, for real, especially with long wait times and when promptness may be lacking. We'll be sure your feedback is shared with the proper teams. Jeremiah, Social Care Team
aca yu
1 month ago
5

Response from the owner1 month ago
Hi, we really appreciate your positive review! - Social Care Team
Nadia Arco
2 months ago
2

They knew I was sick with Covid and they didn't prescribe me anything.

Response from the owner2 months ago
We would like to know more about this, Nadia - please email us at social@sutterhealth.org with a copy of this comment. We want to help you in any way we can and look forward to hearing from you. Sincerely, Hugo, Social Care Team Nos gustaria saber mas hacerca de esto, Nadia - favor de enviarnos un correo electronico a social@sutterhealth.org con una copia de este comentario, Queremos ayudarle en todo lo que se pueda y esperamos nos contacte. Atentamente, Hugo, Social Care Team
Giovana Bars
2 months ago
1

Worst hospital I have ever been. I came here with my mom because she was in so much pain. Her leg was feeling heavy, warm and numb. Her feet were swollen and super red.I told they I was very worried it could be a blood clot or something serious.They did a blood test and said she could go home.No one gave her any pills for pain, or did a scan to be a 100% is nothing to worry.She feels literally the same, and still can t walk.I told them she doesn t have insurance (by law you cannot refuse care to anyone) and the nurse said that having medicine there is too expensive, maybe she should take medicine at home.WHAT KIND OF CARE IS THAT???? Honestly, we just lost time going there. Staff is not friendly, from the triage guy, to all nurses that all look like they didn t want to be there, to the doctor that barely touched her leg . TERRIBLE!!!!

Response from the owner2 months ago
We're sorry to hear about your and your mother's experience, Giovana, especially when your mom isn't feeling her best. We always want everyone to feel supported and encourage you (or your mother) to contact our Patient Experience team to speak with someone further about this: (650) 696-5565. Jeremiah, Social Care Team
KG Art
2 months ago
5

Response from the owner2 months ago
Hi, we really appreciate your positive review! - Social Care Team
Ruby Chapman
2 months ago
1

The locked my homie up

Response from the owner2 months ago
We're sorry to hear about this, Ruby, and we'd like to better understand your concerns. If you haven't already, we recommend contacting our Patient Experience team to speak with someone further: (650) 696-5565. Jeremiah, Social Care Team
Carol vanHuizen
2 months ago
2

I went to the adolescent psychiatric unit for 3 days and it was not the best. Didn't have water for the whole time and food was terrible, days later and I am having diarrhea do not come hee

Response from the owner2 months ago
That sounds like a tough experience, Carol, and we're sorry to hear about it. We ll make sure your feedback about the food and water situation is shared with the team. Thanks for taking the time to let us know. Laura, Social Care Team
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