Mielke and Weeks Psychological Services

Rochester, Michigan

1880 Star Batt Drive
Rochester, MI 48309

(248) 213-8760
4.2 (14 reviews)

About Mielke and Weeks Psychological Services

Mielke and Weeks Psychological Services, located in Rochester, Michigan is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Medical briefcase icon Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Heart icon Treatment

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

substance-abuse iconSubstance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Phone icon Contact

Phone icon (248) 213-8760
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1880 Star Batt Drive
Rochester, MI 48309

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Get Help Now - 313-566-4683
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Reviews

4.2 (14 reviews)
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Overall Experience
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Google Rating

4.2 (14 reviews)
Billy McCrackin
1 year ago
5

Response from the owner1 year ago
Thank you very much Billy for your wonderful 5 Star review! We are all very glad that your experience at our clinic has been so positive!
Jennifer Hackman
1 year ago
1

I've been seeing my therapist for years. I work until 5pm Monday-Friday, with an hour lunch break. I do not get that much PTO. I've been doing appointments at 5pm or after for a long time and suddenly my therapist tells me after our last visit that she has no appointments at/after 5pm for the rest of the year...I feel although I was completely forgotten about, even though I've been going for years to the same person. Why did no one reach out to me about the availability situation? The only other times available were 830am, which is when I start work and then 2:30, right when I get back from lunch roughly. I don't understand how I was so overlooked. I am so stressed out and anxious about having to find someone new, who I like, who also accepts my insurance. It takes me a very long time to feel comfortable or open up to anyone, and now I have to start the process all over. This is so unexpected and it hurts so much.

Response from the owner1 year ago
Hello Jennifer. I m so sorry you re feeling forgotten about. I m sure your therapist will do all she can to help you with this situation. There are many variables that come into play when scheduling appointments. The therapist you ve been seeing has indicated that she will contact you and work diligently to help you with this. She is definitely committed to helping you with this difficult situation.
Taylor Olson
2 years ago
5

They are great here and I love my therapist. Never had a bad experience in the year I ve been going here.

Response from the owner1 year ago
Thank you very much for sharing with us your good experience at our clinic. We really appreciate your 5 Star review! Thank you!
Carrissa P
2 years ago
5

Response from the owner2 years ago
Thank you very much Carrissa for your five star review!
L. Kersca
4 years ago
5

My foster daughter loves her therapist!!! It took awhile to convince her to participate in therapy. Wish you had a psychiatrist on staff otherwise not sure if we can continue. I m so heartbroken and praying for her to be able to adapt.

Response from the owner4 years ago
Thank you very much for your nice review! We certainly all wish you and your daughter the very best. Helping to make her feel more comfortable is very important to all of our therapists!
Carolyn Dobry
4 years ago
5

Great place for those with social an general anxiety. The waiting room has escapes for nervousness. The music it calming and it smells like vanilla.

Response from the owner4 years ago
Thank you very much for your kind review! We try hard to make our office as stress and anxiety free as we can. The vanilla smell is just a nice extra touch for sure!
Hugh Garrett
6 years ago
1

The experience would've been better if the therapist (Serena M.) didn't slam the door on me after two appointments while I suffered from flashbacks. That's whole reason I sought out counseling... PTSD can make people agitated and emotional. Get used to it or find a different profession. Can't say much about the other staff members since they ignore my calls. Very helpful -_-

Response from the owner6 years ago
I m sorry Hugh that your experience at our clinic did not meet your expectations. I know that all of our therapists are dedicated to helping make the therapy process meaningful and helpful. If there s anything we can do to help make your experience better in the future please let us know.
Ka Pop
6 years ago
5

Response from the owner5 years ago
Thank you so much for your 5 star rating Ka. We all work very hard to provide compassionate and helpful counseling!
Kevin Hamlin
6 years ago
2

Very pleased with my professional however the billing is atrocious.I've had to call billing 3 times now about being double charged for certain appointments. Billing said that in their defense, they are only able to post payments after the office sends them confirmation. So the office had neglected to send 2 of 9 checks that I had used to pay them. (That's a 22% miss rate).I had to dig through my bank records to prove to billing that Mielke and Weeks had cashed the checks that I sent them.

Response from the owner6 years ago
Hello Kevin. I am very sorry to hear about the confusion with your payments and account. I would encourage you to speak to your therapist so we can make sure this never happens to you again. As the owner I want you to know that we work hard to make sure you are receiving the services you have requested and the billing process goes as smooth as is possible. My apologies for this experience. Please let me know directly if you have any difficulties with the billing in the future. Sincerely, Dr Mielke
Kelly H2O
6 years ago
5

Besides the music in the waiting room being too loud at times the therapist my daughter sees is very nice. I think the location is convenient and so is parking.

Response from the owner6 years ago
I m very sorry you found the music stressful Kelly. I assure you that was not our intention. The choice of music was researched and chosen by consensus among our many therapists. We are however always interested in any thoughts our clients may have to make our waiting area more comfortable and relaxing.
Dr. S S
6 years ago
5

The staff are nice, professional, educated, caring and very accommodating. I have been a client for 4 years and believe my 45 min drive is worth every minute. Thank you for helping me to help myself and those around me.

Response from the owner6 years ago
Thank you very much for taking the time to write such a nice review Dr Schramm-Wiiams. We are so very glad that we have been so helpful to you! We will always do our very best to provide quality services and be as accommodating as we can be. We value each and every person who comes to our office for help. Your happiness and your time is very important to us!
ClubbJuJu
6 years ago
5

I'm very pleased with my experience here. It is a friendly environment. The offices are clean and nicely maintained. I find the waiting room to be very comfortable and relaxing. I would recommend to friends and family.

Response from the owner6 years ago
Thank you very much for your kind words and review. We try our very best to create an atmosphere that reflects the respect we have for each person who comes to our office. We are glad you felt comfortable and would recommend us to your friends and family. We see that as the ultimate compliment.
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