Michigan Medicine – University Hospital

1500 East Medical Center Drive
Ann Arbor, MI 48109

Michigan Medicine - University Hospital MI 48109

About Michigan Medicine – University Hospital

Michigan Medicine – University Hospital, located in Ann Arbor, Michigan is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and intervention services.

Specialty rehab programs at Michigan Medicine – University Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Michigan Medicine – University Hospital will find the WiFi lets you stay connected with support networks and manage personal affairs during treatment and the private rooms that give personal space for reflection and undisturbed rest during treatment. For recreation, patients can unwind in the rec room after a lengthy day of therapy, foster creativity and jam with other patients in the music room, or continue education during recovery with day school.

Michigan Medicine – University Hospital has received accreditations from The Joint Commission.

Latest Reviews

Briana W
2 weeks ago on Google
2
Spent an entire day in the ER for them to tell me they have no idea what's wrong with me. They gave me a referral for a specialist, noting the wait can be long so I should probably look for an outside provider. The wait is EIGHT MONTHS. So I ask for the referral to be sent to an outside provide, as THEY instructed. I am told they cannot do that. The referral is only for their own specialists. I must wait EIGHT MONTHS.This is after another terrible communication where they told me I cannot see a PCP for SIX MONTHS for a follow-up for an urgent care visit. Someone told me since the PCP can't see me, the OBGYN should be able to. I called the OBGYN and they told me they don't do that and act like I am crazy.You clearly have a number of problems in this health system. 1) You cannot actually see patients. If you can see them in 6 to 8 months for an urgent issue, it is the same as not seeing them at all. 2) You clearly have communication and policy-knowledge issues, since I keep being instructed by your staff to do something that someone else says I am not allowed to do. 3) The ER wasn't helpful in telling me they didn't know what the issue was and made of point of saying "it's not their job to diagnose," and since I wasn't literally dying on the floor, it's not their problem to solve. That'd make more sense if I could actually SEE a doctor in this system outside of the ER, but obviously I cannot.
Sameer Torvi
2 weeks ago on Google
1
One of the worst experiences. I am writing this as my wife is in the ER for some skin burns she had at her workplace due to an incident. The overall processing could not be slower. I have had way faster and quicker service in India for something like this. We both have been waiting for 3 hours now and 3 different people asked the same set of questions with no intent to let us go home.
Tanya Neely
3 weeks ago on Google
1
Nurse I Told Her I Had Bad Veins And They Would Need A Maddify Device To Finds My Veins Shr Didn't To It. She Got The Largest Needle And Inserted Very Painful I Was Crying I Told Her To Remove The Needed. I Was Placed In The Hallway. About 4 hours Later I Saw An Orthopedic Surgeon I Told Her I Had Three Pins Inserted In My Left Toes. They Were Very Painful. I Have A Chore Provideer That Comes In Three Times A Week.Dr David Walton SocualWorker And Nurse Refused To get Me More Help Around My House. The Resident Said By Me Standing My Foot May Not Every Heal. The Nurse Came In Said My X Rays Look Good. Getting Ready To Discharged Me. I Gave A Paper To Contact Molina Access To Care For Transportation Home. She Gave The Information To The ER Social Worker.Octiber 25,2024 At 10:00 AM. The Social Worker Refused To Call Molina Access To Care Transportation. Said She Would Call A Cab For Mr. I Told Her No I Needed A Ambulance OrA Vehicle That Has A Wheel Chair. Because The Ambulance That Brought Me Here From Flint To Ann Arbor Refused To Take My Wheel.Paramedics Stating That Another Ambulance Would Have A Stretcher Or Wheel Chair For Me. This Social Worker Got Smart Which Is Mental Abuse. She Needs To Be In A Funeral Home . But Mt Nurse Shown Compassion For Me. She Talked To A Head Doctor And She Gave Me A Paper To Sign Saying My Insurance Would Pay For Me To Get A Ambulance With A Stetecher To Bring Me Back To Flint ,Michigan. The Ambulance Arrived Around 12:45 AM. I Thank God For My ER Nurse. But The Other Nurse Who Tried To Get Blood She In The Wrong Profession And The ER Social Worker Needs To Be Working In A Funeral Home Or Cemetery. Sincerely Tanya R. Neely Date October October 28,2024. Time 12:18 PM Eastern Standard Time

Location

Accepted Insurance

Michigan Medicine – University Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Addiction Treatments

Levels of Care

inpatient iconInpatient
The University of Michigan Adult Inpatient Psychiatry Program at U-M Hospital provides diagnostic evaluations and comprehensive, individualized treatment for patients with serious psychiatric illnesses. They realize that patients may come to their unit for care under difficult circumstances, and they are dedicated to working together to facilitate a healthy and effective process of healing.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
outpatient iconOutpatient
The University of Michigan Department of Psychiatry Ambulatory Psychiatry Services provide comprehensive evaluation and treatment for patients and families whose lives have been touched by an array of mental health conditions, treating individuals in every life stage, including children and adolescents, adults and geriatric patients.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
aftercare iconAftercare Support
They work collaboratively with patients during their stay to plan for their continued treatment once they leave the hospital. When the time comes for patients to return home, they help patients incorporate ongoing psychiatric management into their treatment plans. They work closely with outpatient programs and clinics – both at U-M and elsewhere – to smooth the transition from the hospital to follow-up care. They also provide information and resources to help patients better manage their illnesses on their own and with the help of family and friends. Appointments with outpatient provider(s) will be made before a patient leaves the hospital.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
postpartum-program thumbnail image
Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

The Michigan Medicine Comprehensive Eating Disorders Program provides individualized, compassionate, evidence-based care for patients age 8-24 with eating disorders. Interdisciplinary services are provided by Adolescent Medicine, Child and Adolescent Psychiatry, Nutrition, Child and Family Life, and Social Work across the spectrum of care including outpatient, intensive outpatient, partial hospitalization, inpatient medical, and inpatient psychiatric services.

The Electroconvulsive Therapy (ECT) Program specializes in administering ECT to those patients for whom such treatment is indicated, (such as patients with severe mood disorders). The program strives to standardize the methods of ECT application while promoting the highest level of proficiency of this treatment. The program is heavily invested in promoting in-depth research into ECT's clinical effectiveness and technique.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • wifi iconWifi
  • recreation iconRecreation Room
  • private-room iconPrivate Rooms
  • music2 iconMusic Room
  • building1 iconDay School

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (734) 936-4000
Building icon

1500 East Medical Center Drive
Ann Arbor, MI 48109

Reviews of Michigan Medicine – University Hospital

3.3/5 (654 reviews)
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Reviews

Overall Experience
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Google Reviews

3.3 (654 reviews)
Briana W
2 weeks ago
2

Spent an entire day in the ER for them to tell me they have no idea what's wrong with me. They gave me a referral for a specialist, noting the wait can be long so I should probably look for an outside provider. The wait is EIGHT MONTHS. So I ask for the referral to be sent to an outside provide, as THEY instructed. I am told they cannot do that. The referral is only for their own specialists. I must wait EIGHT MONTHS.This is after another terrible communication where they told me I cannot see a PCP for SIX MONTHS for a follow-up for an urgent care visit. Someone told me since the PCP can't see me, the OBGYN should be able to. I called the OBGYN and they told me they don't do that and act like I am crazy.You clearly have a number of problems in this health system. 1) You cannot actually see patients. If you can see them in 6 to 8 months for an urgent issue, it is the same as not seeing them at all. 2) You clearly have communication and policy-knowledge issues, since I keep being instructed by your staff to do something that someone else says I am not allowed to do. 3) The ER wasn't helpful in telling me they didn't know what the issue was and made of point of saying "it's not their job to diagnose," and since I wasn't literally dying on the floor, it's not their problem to solve. That'd make more sense if I could actually SEE a doctor in this system outside of the ER, but obviously I cannot.

Sameer Torvi
2 weeks ago
1

One of the worst experiences. I am writing this as my wife is in the ER for some skin burns she had at her workplace due to an incident. The overall processing could not be slower. I have had way faster and quicker service in India for something like this. We both have been waiting for 3 hours now and 3 different people asked the same set of questions with no intent to let us go home.

Tanya Neely
3 weeks ago
1

Nurse I Told Her I Had Bad Veins And They Would Need A Maddify Device To Finds My Veins Shr Didn't To It. She Got The Largest Needle And Inserted Very Painful I Was Crying I Told Her To Remove The Needed. I Was Placed In The Hallway. About 4 hours Later I Saw An Orthopedic Surgeon I Told Her I Had Three Pins Inserted In My Left Toes. They Were Very Painful. I Have A Chore Provideer That Comes In Three Times A Week.Dr David Walton SocualWorker And Nurse Refused To get Me More Help Around My House. The Resident Said By Me Standing My Foot May Not Every Heal. The Nurse Came In Said My X Rays Look Good. Getting Ready To Discharged Me. I Gave A Paper To Contact Molina Access To Care For Transportation Home. She Gave The Information To The ER Social Worker.Octiber 25,2024 At 10:00 AM. The Social Worker Refused To Call Molina Access To Care Transportation. Said She Would Call A Cab For Mr. I Told Her No I Needed A Ambulance OrA Vehicle That Has A Wheel Chair. Because The Ambulance That Brought Me Here From Flint To Ann Arbor Refused To Take My Wheel.Paramedics Stating That Another Ambulance Would Have A Stretcher Or Wheel Chair For Me. This Social Worker Got Smart Which Is Mental Abuse. She Needs To Be In A Funeral Home . But Mt Nurse Shown Compassion For Me. She Talked To A Head Doctor And She Gave Me A Paper To Sign Saying My Insurance Would Pay For Me To Get A Ambulance With A Stetecher To Bring Me Back To Flint ,Michigan. The Ambulance Arrived Around 12:45 AM. I Thank God For My ER Nurse. But The Other Nurse Who Tried To Get Blood She In The Wrong Profession And The ER Social Worker Needs To Be Working In A Funeral Home Or Cemetery. Sincerely Tanya R. Neely Date October October 28,2024. Time 12:18 PM Eastern Standard Time

Ashley Fisher
3 weeks ago
1

I went to the ER for mental health help. I never thought I would have such a mental health crisis that I would be having suicidal ideation. I checked myself in pleading for help and they had to ask my husband what he "thought" before they even began to take me seriously. I sobbed in that waiting room for almost 24 hours, smelling people eating meals from the cafeteria when I couldn't eat nor had I eaten for days, I hadn't drank anything in days and my urine was brown. The level of stress and depression I was in was unbearable. They'd given me Ativan to try and help but wouldn't admit me because of my insurance. I was in meltdown mode for almost 24 hrs in a waiting room. The majority of the staff dismissed me when I was begging for help. Then I finally get transferred to Auburn Hills where I spent 11 days in a psychiatric facility. I am STILL not ok and I cant believe how I was treated in their facility. I was in a legitimate crisis and I sat in a waiting room for almost 24 hours...

Mikes Beverage
4 weeks ago
1

Abby Kuenzli
4 weeks ago
1

It has been a terrible experience for the most part. Even down to the answering service no kindness, all attitude. The only people in my dad's month and a half stay that were pleasant were 2 nurses, a cardiac ICU resident doctor and the assistant manager of the u of m hotel services. Other than that I have been met with rudness and a lack of concern for other people's lives. Not conserattion on what you tell them . I ask questions and get indirect answers to questions I didn't even ask. Upon discharge I stated my dad is going home alone and has nobody there, his 2 children have jobs hours away and live far away, he needed appropriate care upon discharge stated it multiple times. He went home with no care which was relayed to them by home health care before discharge and that his need was too great and they couldn't help. I had to find out when Icalled to ask where they were why they hadnt showed up. His first night he had to crawl around the house because he had nothing set up for him that we were told would be there. 3 weeks later still no home care and I finally got a home aide to come out on my own. Make absolutely sure you are correctly set up before you step foot out of the hospital or else there only help they give you is to tell you to drop the patient off at the Er and leave. So many unprofessional people in this environment.

Brian Matthew
4 weeks ago
5

This place is no joke , they have saved my life more than once . They have the best thinkers under one roof and work in teams . I have nothing but love for the Drs and staff here and praise GOD in Heaven for them ..

Mo Al
4 weeks ago
5

gordon farhat
1 month ago
5

Just was at U of M Hospital getting a nissen fundoplication surgery by Dr Ekeke unbelievable great surgery. My nurses were Priya and Bekka unbelievable helpful and carrinng. Jennifer was Dr Ekeke assistant and Mike was my PA all were incredible with everything.

Leah Taylor
1 month ago
4

The best care i ve ever experienced. My partner was admitted here, and they treated him with dignity and respect, unlike Corewell in Dearborn. They listened to him and have been so helpful and supportive. My only complaint is the fact they charge to freaking park to visit a patient/loved one. It seems really tacky to charge patients to park to receive treatment or to visit family. The University already receives so much money, can t they just subsidize parking? I m already driving a half an hour to visit, and turning around and driving an hour to work in Detroit. Why charge for a couple hours?

Evgeny V
1 month ago
3

Mixed experience. From 1 to 5:ER: 1Food: 3Facility: 4Nurses: 5Doctors: 5

Renee Stark
1 month ago
1

If I could give this zero stars I would, my dad was sent here because he needed a feeding tube and a trach, on the 5th day I was able to make it to Ann Arbor which is a two and a half hour drive just one way, he was doing a swallow test and I went into his room and his bed had a puddle of piss that was dried up on the sheet, don't tell me that he had just done that it's literally dry so how long was my dad laying in piss? On top of that I show up on a Friday after he gets his trach put in, keep in mind there is no wounds under the trach, by Monday when I come to pick him back up he's got a hole under his trach that's about a half inch deep and an inch wide, the person cleaning that when I walked into the room said, it's their first time seeing it, so the nurses just hid it as long as they could, he was not taken care of at all within the three shity hospitals that he was sent to over a month and a half time he got three sponge baths and nobody washed his hair. I got him out as fast as I could. This hospital was worse than the other two. The only good thing was the doctors were very nice and helpful.

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