Katy VA Clinic

Katy, Texas

750 Westgreen Blvd
Katy, TX 77450

(281) 578-4600

About Katy VA Clinic

Michael E. DeBakey VA Medical Center ā€“ Katy VA Outpatient Clinic is an outpatient medical facility for veterans in Katy, Texas. They provide a variety of medical services including primary care, mental health care, and toxic exposure screening.

Through outpatient treatment, they address addiction, depression, trauma, PTSD, and other mental health issues. Outpatient treatment includes counseling and peer support. Being treated at this VA clinic, you can expect to engage in consultation, evaluation, and group therapy sessions. Other components of treatment will be case management, 12 step meetings, cognitive behavioral therapy, and contingency management.

This facility offers specialized treatment for women, including military sexual trauma and womenā€™s mental health. These programs include individual and group therapy. Toxic exposure screening includes a screening to identify toxins that you may have come in contact with during your military service.

Former clients say that the service they received was incredible and professional. Other clients say they were disappointed in the service and the administration of the facility.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

aftercare iconAftercare

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

User icon Programs

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

lgbtq iconLGBTQ program

military-hat iconMilitary program

House check icon Settings & Amenities

  • car iconPrivate transportation
  • home-setting iconResidential setting

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 4510

Phone icon Contact

Phone icon (281) 578-4600
Building icon

750 Westgreen Blvd
Katy, TX 77450

Call Now - Help is Available
Get Help Now - 346-552-8173
Question iconSponsored
Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner

Reviews

2.6 (143 reviews)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted

Google Rating

2.6 (143 reviews)
Richard Barron
1 month ago
5

Got in, did my my lab work. Got out. Outstanding bedside manner.

J P
1 month ago
5

I've been using the Katy VA clinic for about 3 years now and have never had any issues. They've been proactive on contacting me for appointments and even calling me whenever I've missed or been late to appointments. The docs are nice, Doc K is nice and amenable, you must advocate for yourself and she'll listen. Doc D (my dr crush...lol), my sleep doc and her NP are nice and very receptive regarding my CPAP treatment and respond quickly to parts orders and concerns using the messenger in the VA app. Yes, the receptionists are sassy at times, but they are nice ladies, the reception room is too echo-y and is in dire need of sound diffusion or sound deadening panels, I think that would help everyone.Overall, the Katy VA clinic has been great to me, it's convenient and communication with them is not difficult. I recommend fellow veterans leverage the VA app more, you can set up appointments, message the docs and NPs, get Rx refills and check on your disability status if you have it.

Joshua Trevino
1 month ago
1

Typical VA care here. Doctor doesn t really listen to you, just trying to hurry and get you out of there. They wonder why veterans kill themselves when no one here gives a damn.

Keshaundra Jackson
2 months ago
5

Best VA in Texas! The staff was so amazing, friendly, and caring. I don't ride elevators so they sent officer Rodriguez down to escort me on the emergency stairs. I accidentally checked suicidally on the paperwork the staff was so caring and persistence they wouldn't leave me alone, then I finally realized I had checked suicidally. RN Mrs. Georgia made sure I got medicine the same day and hooked me up with all the information I wanted and needed. I am so grateful I went they made me feel amazing, I'm glad I didn't focus on the reviews.

Telvis Wilson
2 months ago
1

I regret transferring from the Washington DC VA Medical Center. This location and the Houston VA are jokes to Veteran Healthcare. I walked into this location and was told that I would have to wait to even get started. I wait weeks and call back only to be told that I will continue to have to wait until I am contacted. I go back to waiting, and finally, after a month I m told a video connect appointment has been set. Today is that day, and I ve been sitting in front of my computer for 40 minutes with no assistance. I called the Houston VA and was transferred to the Katy VA Outpatient Clinic, and I am still on hold. Finally, after waiting on hold I m told the MH is gone for a week, and they don t know what to do. I m speechless and angry. What a waste of time.***Months later, I go back to this Katy location for my scheduled appointment. I show up 30 minutes early. I m told at check in that my appointment was canceled, and they tried contacting me 5 times to inform me. I m puzzled because I have been getting the appointment confirmation text for the last week, and I confirmed all of them. One of the secretaries told me that the number that I provided doesn t work or I must have unknown callers blocked. I m agitated at this point and tell them to call my phone while I m in their presence. After confirming my number and watching them call my phone rings and one of the secretaries blurts out "well his phone works, and it says KATY VA OUTPATIENT CLINIC. I am pissed.I hate liars, and this VA clinic doesn t deserve recognition as a facility that serves veterans. I am not sure I will be returning here, but I am very certain that I am leaving and going back to DC.patient advocacy is irrelevant.

Jim Loftin
2 months ago
5

Respect employees and great service from all at Katy VA CLINIC

AJ Dawson
3 months ago
1

This clinic is not taking new patients and are suggesting veterans travel across the city for help instead of offering a community care referral

Marvin R
3 months ago
1

The treatment receptionists give vets is unacceptable. There's no need for attitude. We visit the clinic because we need help, we don't want to be here ether. If you don't like your job, go do something else.VA, YOU SHOULD RESTRICT PERSONAL PHONE USAGE AND JUST MAYBE THIS WILL MAKE YOUR EMPLOYEES FOCUS ON DOING THEIR JOB PROPERLY.....

Ray
3 months ago
1

This place is literally the horror stories you hear about VA clinics. I called to confirm about walk-ins to see a provider. They said yes of course. I show up, get pulled back everything is going okay. A nurse comes in explains she forgot her hearing aids and asks me questions but can t hear me (iv been having a chronic cough and hurts to speak loudly) she checks my lungs but how are you going to convince me that my lungs sound good when you can barely hear me talk? They covid test me and ask if Iv been vaccinated, I explain to her several times Iv been fully vaccinated when I was AD. I ask to get seen by the doctor as a second opinion (the nurse mentioned she wasn t able to prescribe medication which is what I needed as I knew I had some sort of infection as the OTC meds weren t doing the trick). The nurse says okay, and I wait. I then get kicked out of the room im in by the provider herself and then get put into a dirty room, which I told the technician, but didn t care. So I wait even longer until a man comes in and gives me an Urgent care paperwork. Explains to not come to this clinic as a walk-in. (Why even have this service???) the provider will refuse to see you and threaten you with a long wait time as she has other patients who are scheduled first. Such a waste of time, especially when not feeling well. Just take my advice and DO NOT COME HERE AS A WALK-IN. You ll regret it.Btw I ended up going to CareNow afterwards and instantly got diagnosed with Bronchitis and was given medication. Such a simple and quick task and the Katy VA provider didn t even bother to assess me before kicking me out of her office (not even sure why the nurse put me in there to begin with). I will only go there for labs and vision. Never to see a medical provider.

Elle Belle
4 months ago
1

6/5/24 Update: It took 40 mins to reschedule an appointment I was 16 mins late for (This includes the 15 min window & me calling within that window to notify that office I'd be late ). Beautiful, quaint and updated interior compared to the H-VAMC, however; it should be known that the location of this hospital is wack, confusing and not convenient for veterans and their families. Katy is expanding daily. The VA needs to reconsider and relocate this VA hospital branch into a private building that's more accessible and distinguished. Perhaps near or similar to the Katy medical center( TCH-West HM-West, MH-West, etc. Knowing the actual entrance location without confusing and metal detectos would be a huge plus!I'd feel completely secure and protected knowing there's active, visible security, plenty parking w neatly painted yellow seperation lines, organized/ clean waiting rooms w adjustable comfortable chairs, clean bathrooms, frequent quarterly safety, tech, customer care skills, extensive employee credential checks and mini market to accommodate hunger during wait times that offers complimentary snacks and Kerrigan coffee.**I do not hold the scheduler at fault but instead the VA database/processor system** I'm just a local Vet, Social Worker & mom advocating for other Vets and their families.8/2023: This place sucks. Literally on hold for forever in a day. Where tf is the multiple operators to quickly transfer you??? Instead someone random from a clinic picks up and put u on hold without asking ur need. Tf is that? Don't even try to reach a Dr. Or staff...needs a major upgrade. Where tf is the patient advocates? What policies and standards have administration updated or revised to better benefit veterans?

Taylor Made
4 months ago
1

Ken
5 months ago
2

I live in Katy but changed PCP to the Richmond clinic. The Dr. I had would not give me a Covid booster even though I was eligible in accordance with CDC guidelines and stated so. Three weeks later, I got COVID. It's worth the drive out to Richmond.

No reviews matching the selected filter!

Nearby Featured Providers

Cease Addiction Now
Baytown, TX (281) 427-4226

Cease Addiction Now

Cease Addiction Now offers outpatient treatment for individuals with alcohol... read more.
MedMark Treatment Centers San Antonio Military
San Antonio, TX (210) 794-8677

MedMark Treatment Centers San Antonio Military

MedMark Treatment Centers offers outpatient medication assisted treatment fo... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Katy VA Clinic

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?