Metropolitan Family Services

3062 East 91st street
Chicago, IL 60617

Metropolitan Family Services IL 60617

About Metropolitan Family Services

Metropolitan Family Services has been supporting families and local communities in Chicago Illinois since 1857. This particular branch is based on East 91st Street and serves individuals based in southeast Chicago specifically.

Education services are provided here for pregnant individuals and parents, as well as counseling and behavioral health services for children, teens, adults, seniors, and families. I think it’s great that services are offered to such a broad age range since this isn’t the case for many facilities.

Metropolitan Family Services provides individual, group, and family therapy, case management, crisis intervention, and community support. Psychiatry is also offered to those with concurrent mental health issues. Again, these are all available for children, teens, adults, and seniors. Inclusive treatment and services, I love to see it!

Many former clients praise their therapists’ professional approach and genuine care for their patients. Many staff members are praised and called out by name for their service, which is great to see.

Latest Reviews

5 months ago on Google
5
Responsive staff, professional approach. Special thanks to Ms Banks.
Lena Mitchell
5 months ago on Google
5
Love this Place and the staff is amazing
blues Gilliam
1 year ago on Google
5
At Metro they are there for you and you can feel that they care about you

Location

Accepted Insurance

Metropolitan Family Services works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (773) 371-2900
Building icon

3062 East 91st street
Chicago, IL 60617

Fact checked and written by:
Lauren Thompson
Edited by:
Anna Spooner

Reviews of Metropolitan Family Services

4.5/5 (33 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.5 (33 reviews)
5 months ago
5

Responsive staff, professional approach. Special thanks to Ms Banks.

Lena Mitchell
5 months ago
5

Love this Place and the staff is amazing

Yolee Tinson
1 year ago
3

blues Gilliam
1 year ago
5

At Metro they are there for you and you can feel that they care about you

Mikiel Gomire
1 year ago
5

Anna Marquez
2 years ago
5

Great services here. Great therapists. Some find getting help difficult but metro eases your mind.

Amber Olbera
2 years ago
2

Do NOT see Dr. Wadwa! I was 10mins late it was my son's first time being evaluated for her. I was told other doctors are more understanding of not being on time but Dr. Wadwa is new. When I asked why my son couldn't be seen they stated it was up to the Dr. I doctor who cares is understanding and should also give first hand notice of their expectations. I had to take my son out of school on an early dismissal to see her and she automatically denied our services. I never even spoke with her face to face. Leaving the staff to do her dirty work. They were very understanding and tried to reschedule him but stated nothing was available until over the course of the next 2months. The system tries to put an emphasis on mental health however its hard to do that with doctors who are more focused on the number of patients they see rather than taking the time to figure out and help the patient in need. Again I understand we were late however the deliverance of denying the services was very unprofessional! If you want a doctor that cares don't schedule with Dr. Wadwa!

Williesheia J
2 years ago
3

Been going here close to 3 years. It started off great. Karen was my first counselor and she was amazing. Listened to me and really pushed me to deal with things. Never a dull moment.After 1yr she left and I was passed from one to the next for about 6 months, give or take. An awful feeling for sure.Now, my counselor is cool. My only issue is they no longer support animal therapy. Emotional support animals. For almost 3 years, I ve never had an issue with getting my letters from the Dr. Now I m told they no longer do that. How? How can they not support any form of treatment or therapy that can help alleviate their clients symptoms/episodes or what have you? I don t understand. Nevertheless, it s a good spot.I recommend unless you need letters for your support animals.

anna marquez
2 years ago
5

Great services

Martha sedano
2 years ago
5

claudia villarreal
2 years ago
1

The only thing I liked about this place is the food services.

Rose Sheick (psychic Chicago Rose)
2 years ago
5

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