The MetroHealth Rehabilitation Institute of Ohio

2500 Metrohealth Drive, Suite H-809 Cleveland, OH 44109
DetoxInpatientOutpatient
MetroHealth System - Inpatient OH 44109

About The MetroHealth Rehabilitation Institute of Ohio

The MetroHealth Rehabilitation Institute of Ohio, located in Cleveland, Ohio is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient.

Specialty rehab programs at The MetroHealth Rehabilitation Institute of Ohio include age-appropriate treatment for teens addressing adolescent-specific issues, age-sensitive addiction treatment considering health and life-stage issues of older adults, and treatment integrated with HIV/AIDS care, ensuring comprehensive health management.

Patients at The MetroHealth Rehabilitation Institute of Ohio will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

The MetroHealth Rehabilitation Institute of Ohio has received accreditations from CARF and The Joint Commission.

Latest Reviews

Nadya Rodriguez
1 week ago on Google
3
This place is hectic when it comes to parking and getting around in new building. Care has been ok. Most of my providers are there and I have no major complaints.
Anonymous 216
2 weeks ago on Google
1
Absolutely horrible treatment. Let's talk about how rude Valerie from floor 6 is! She dismisses questions, interrupts you when you are trying to tell her what's wrong, doesn't know how to do her job at all, she was flushing an IV that was badly bruised and raised and said it was fine. Girl a quick Google search and being in the hospital so much tells you that means it's typically not set right. She was super dismissive and disrespectful. She needs to get another job apparently.Next complaint, I can't recall her name but when I was in cardiology for a procedure she seemed nice, then we came to an impasse, and she went out to talk to her superior and I could hear every word she said. While she talked shit about me loudly enough for me to hear. My room was directly next to their desks. She should be fired. That was absolutely unprofessional and rude. Description: Blonde hair and glasses, comes from a small town.Let's talk about Dr. Mously, super rude and thinks he's better then you. Tried to tell me what to do but not in a doctor patient aspect. Almost like he has a daddy complex and doesn't get respect at home so he has to project that at work. He is rude and dismissive.
Andrew A
4 weeks ago on Google
1
Dirty. Nurses turn off the call light without checking needs post surgery. Complaints are dismissed. Reputation is true and accurate. Shameful our tax dollars go to this organization s funding and this is the care cleveland receives.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.1 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) are designed for clients who need frequent, high-level care but do not require, or choose to forgo, inpatient treatment. Most intensive outpatient rehabs offer a minimum of nine hours of treatment weekly, though clients may receive up to 20 hours of care as needed. These programs typically combine various treatment modalities, including individual, group, and family counseling, medication assisted treatment (MAT), addiction and recovery education, and evidence-based complementary therapies, such as acupuncture and massage.
medically-assisted-detox iconMedically Assisted Detox
Medical detox involves clearing your body of drugs and/or alcohol under the 24/7 care of licensed medical professionals. If you've become dependent on alcohol or drugs (like benzodiazepines or opioids), quitting abruptly can have uncomfortable and even dangerous side effects. The purpose of medically assisted detox is to keep you as safe and comfortable as possible during this process. Medications like Suboxone or Vivitrol may be provided if necessary to mitigate any withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (216) 778-4414
Building icon

2500 Metrohealth Drive
Suite H-809
Cleveland OH, 44109

Reviews of The MetroHealth Rehabilitation Institute of Ohio

3.1/5 (480 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (480 reviews)
Nadya Rodriguez
1 week ago
3

This place is hectic when it comes to parking and getting around in new building. Care has been ok. Most of my providers are there and I have no major complaints.

Anonymous 216
2 weeks ago
1

Absolutely horrible treatment. Let's talk about how rude Valerie from floor 6 is! She dismisses questions, interrupts you when you are trying to tell her what's wrong, doesn't know how to do her job at all, she was flushing an IV that was badly bruised and raised and said it was fine. Girl a quick Google search and being in the hospital so much tells you that means it's typically not set right. She was super dismissive and disrespectful. She needs to get another job apparently.Next complaint, I can't recall her name but when I was in cardiology for a procedure she seemed nice, then we came to an impasse, and she went out to talk to her superior and I could hear every word she said. While she talked shit about me loudly enough for me to hear. My room was directly next to their desks. She should be fired. That was absolutely unprofessional and rude. Description: Blonde hair and glasses, comes from a small town.Let's talk about Dr. Mously, super rude and thinks he's better then you. Tried to tell me what to do but not in a doctor patient aspect. Almost like he has a daddy complex and doesn't get respect at home so he has to project that at work. He is rude and dismissive.

Andrew A
4 weeks ago
1

Dirty. Nurses turn off the call light without checking needs post surgery. Complaints are dismissed. Reputation is true and accurate. Shameful our tax dollars go to this organization s funding and this is the care cleveland receives.

Kinsman Stoves
1 month ago
5

Marissa
1 month ago
1

misdiagnosed a close family member & nurses could care less

Renee Prentice
1 month ago
2

Poor Bedside manner, stripping of dignity/worth/independence, lacks professionalism, and staff were staring at a phone without empathetic communication with the patient. This place made me feel like a prisoner. We rarely went outside, the staff allowed patients to be in the common area who were extremely aggressive and very triggering for patients with PTSD triggers. Many of the staff members acted very unprofessionally and absolutely lets personal bias get in the way of quality care. There were some empathetic staff and medical students that were absolutely meant to be doing this for work. However, a lot of work is needed on this program.

Ari Baby
2 months ago
1

Worst hospital over!! My boyfriend was transported here due to a major issue, the staff acted careless, un urgent, and honestly did not care about his issues! Of course as a hospital I understand it s busy! But the way they treated my boyfriend was un fair, they miss diagnosed after going to Cleveland clinic and actually finding out the real reason of what happened! Mrs Celeste bergman she is a Resident in this emergency department and was who took care of my boyfriend, she had attitude when asking questions, did not have the correct information, acted as if she didn t care to hear our concernss she had the worst attitude, ever! I can not even continue to express my feelings towards her, and this hospital they were unprofessional and I truly believe she does not deserve to have her job or deserves to be in a different department or the hospital needs to be shut down as a whole. It was un sanitary, and an unsafe environment if I could give no stars I would !

Mark Sheline
2 months ago
3

Horrible parking for patients. I shouldn't have to walk 1/2 mile to go see a doctor

Cheryl Voth
2 months ago
1

Worst experience ever ! My poor dad 87 yrs old came by ambulance at 10 am today he is laying in a hallway no room available still sitting here. Needs to get cleaned up nobody will get him a new depends asked several times. Really sad he's a veteran and Ems had to bring him here instead of VA hospital

Candace Pinkins
2 months ago
1

The staff in the emergency room in Cleveland heights us horrible. The ER nurse Ken was rude and dismissive didn't answer any of my questions. The intake nurse Tawana I think she said her name was wasn't any better. When I told her about my treatment and inquired about the nurse she advised me to call to get his name...it wasn't until I asked for hers and told her how unhelpful she was and that I'd be contacting the ombudsman did she get his name. This is the second and last time that I'll be disrespected when I'm paying for my care. It'll be open season in November and I'm taking my business elsewhere.

Alyssa Marie
2 months ago
5

Liz Zedella
2 months ago
1

Why did I receive an automated call from MetroHealth at *4 AM* telling me to update my immunizations??? Someone screwed up somewhere. I was not able to fall back asleep after this and had to go to work sleep deprived.

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