Metrocare – Lifenet Texas Center & Pharmacy

9708 Skillman street
Dallas, TX 75243

Metrocare - Lifenet Texas Center & Pharmacy TX 75243

About Metrocare – Lifenet Texas Center & Pharmacy

Metrocare Skillman Family Mental Health Clinic provides mental health and disability care for people of all ages in Dallas, Texas. They offer medication-assisted treatment for up to one year. Their fees are based upon your insurance coverage. Self-pay is on a sliding scale based on your income.

Their substance use program is offered on an outpatient level for adults over 18. It focuses on you as a person and services are tailored to your needs, strengths and goals. How often you get treatment depends on you, but generally it averages to 6 hours a week for 3 months. After you finish your program, Skillman Family Mental Health Clinic offers long-term aftercare support.

During treatment, you’ll be assessed and have input in your recovery plan. You’ll participate in individual and group counseling with certified recovery coaches. You’ll also get support from certified peer specialists and be introduced to the 12 steps for recovery.

This facility also offers ambulatory detox services. A registered nurse and physician will oversee you during this process. This program lasts for 28 days with 6 hours of treatment each day.

Metrocare Skillman Family Mental Health Clinic helps you identify triggers, learn how to use your support systems, address previous trauma, develop a relapse prevention plan, and build and keep healthy relationships.

Latest Reviews

Ashley Abbate
3 weeks ago on Google
1
This place is a bunch of bs honestly. They obviously don t care about their patients and can t even answer the phone or return a call. They have screwed me over several times and honestly deserve to be investigated or something bc of their lack of care. This place has made my mental health worse honestly. Do what you gotta do especially if you don t have insurance. Just know this place is trash.
Response from the owner1 day ago
We take your feedback seriously as we strive to provide the best possible care to our clients. We are committed to addressing your concerns and clearing up any misunderstandings, so please send an email to metrocare@metrocareservices.org so our clinical team can contact you directly.
Britney Graves
1 month ago on Google
1
Response from the owner1 week ago
We are sorry to hear your experience did not meet your expectations. We take your feedback seriously as we strive to provide the best possible care to our clients. We are committed to addressing your concerns and clearing up any misunderstandings, so please send an email to metrocare@metrocareservices.org so our clinical team can contact you directly.
Anndrea Davis
1 month ago on Google
1
This place is the epitome of how awful mental health care in this country is.Communication is absolutely non existent.My child receives services through metro care skillman and the first "councilor" they had would schedule appointments and never show up. Getting prescription refills and appointments has been an absolute nightmare.One woman telling me, "they will call you today to get that refilled. " when the call never came i called the next day and was told"you have an assessment due. " I explained, "we JUST HAD AN ASSESSMENT DONE". she told me I could go to the other clinic to get that done which is an hour drive away. No thank you.So my child will be out of important prescription medications because no one thinks it's important to communicate information such as, "you need to come in for an assessment before we can refill the next prescription. "Sometimes I call and it doesn't ring it gives a sound like the lines busy, or it goes to voicemail. And don't bother leaving a message. Because they will call you 5-8 days later IF THEY CALL YOU BACK AT ALL.Mental health is IMPORTANT. IT SHOULD BE TAKEN SERIOUSLY.This place is the worst and I feel like it's my only option.
Response from the owner1 week ago
We take your feedback seriously as we strive to provide the best possible care to our clients. We are committed to addressing your concerns and clearing up any misunderstandings, so please send an email to metrocare@metrocareservices.org so our clinical team can contact you directly.

Location

Accepted Insurance

Metrocare – Lifenet Texas Center & Pharmacy works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Texas

Contact Information

Phone icon (214) 221-5433
Building icon

9708 Skillman street
Dallas, TX 75243

Edited by:
Anna Spooner

Reviews of Metrocare – Lifenet Texas Center & Pharmacy

3.4/5 (347 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (347 reviews)
Ashley Abbate
3 weeks ago
1

This place is a bunch of bs honestly. They obviously don t care about their patients and can t even answer the phone or return a call. They have screwed me over several times and honestly deserve to be investigated or something bc of their lack of care. This place has made my mental health worse honestly. Do what you gotta do especially if you don t have insurance. Just know this place is trash.

Response from the owner3 weeks ago
We take your feedback seriously as we strive to provide the best possible care to our clients. We are committed to addressing your concerns and clearing up any misunderstandings, so please send an email to metrocare@metrocareservices.org so our clinical team can contact you directly.
Britney Graves
1 month ago
1

Response from the owner1 month ago
We are sorry to hear your experience did not meet your expectations. We take your feedback seriously as we strive to provide the best possible care to our clients. We are committed to addressing your concerns and clearing up any misunderstandings, so please send an email to metrocare@metrocareservices.org so our clinical team can contact you directly.
Anndrea Davis
1 month ago
1

This place is the epitome of how awful mental health care in this country is.Communication is absolutely non existent.My child receives services through metro care skillman and the first "councilor" they had would schedule appointments and never show up. Getting prescription refills and appointments has been an absolute nightmare.One woman telling me, "they will call you today to get that refilled. " when the call never came i called the next day and was told"you have an assessment due. " I explained, "we JUST HAD AN ASSESSMENT DONE". she told me I could go to the other clinic to get that done which is an hour drive away. No thank you.So my child will be out of important prescription medications because no one thinks it's important to communicate information such as, "you need to come in for an assessment before we can refill the next prescription. "Sometimes I call and it doesn't ring it gives a sound like the lines busy, or it goes to voicemail. And don't bother leaving a message. Because they will call you 5-8 days later IF THEY CALL YOU BACK AT ALL.Mental health is IMPORTANT. IT SHOULD BE TAKEN SERIOUSLY.This place is the worst and I feel like it's my only option.

Response from the owner1 month ago
We take your feedback seriously as we strive to provide the best possible care to our clients. We are committed to addressing your concerns and clearing up any misunderstandings, so please send an email to metrocare@metrocareservices.org so our clinical team can contact you directly.
NAT0214
1 month ago
1

I wish I could give this place zero stars! You are told to setup an appointment to get seen early but still wait 2 hours!!!!! Even though you setup an appointment SMH Then ask for more information, Location needs some serious help in the office, They are slow as hell, & need a faster setup! Other locations ask for updated info before the appointment this location does it on the day of I understand you guys have your way of doing things but trust me, it s not working!!!! I m a patient man, 15-30 minutes I understand but 2 hours!!!! Wasting time the we can t get back!!!

Response from the owner1 month ago
We are sorry to hear your experience did not meet your expectations. We take your feedback seriously as we strive to provide the best possible care to our clients. We are committed to addressing your concerns and clearing up any misunderstandings, so please send an email to metrocare@metrocareservices.org so our clinical team can contact you directly.
Israh Adele
2 months ago
5

Response from the owner2 months ago
Thank you for taking the time to give us a rating! We greatly appreciate you as we strive to provide everyone we serve with quality care.
Matthew Robinson
3 months ago
5

I seriously have nothing but good things to say about this place. All the ladies are friendly and helpful and the docs were all sweet as well. I m gonnna miss them bc I started a new job and have insurance coming thru. So very grateful for metrocare and the skillman office in particular

Response from the owner2 months ago
Thank you for taking the time to give us a rating! We greatly appreciate you as we strive to provide everyone we serve with quality care.
stacie mchennry
3 months ago
5

Response from the owner2 months ago
Thank you for taking the time to give us a rating! We greatly appreciate you as we strive to provide everyone we serve with quality care.
Ashley Wiley
4 months ago
2

They don t help. They don t listen to anything you say when you re telling them about how you re feeling. They ignore any notes or opinions or diagnoses from doctors outside of their clinic. They are just dismissive of everything. They get away with the way they treat people because they know people have nowhere else to go.

Response from the owner4 months ago
We are sorry to hear your experience didn t meet your expectations. We continuously strive to enhance our services and are committed to resolving any issues that may have arisen. Please send an email to marketing@metrocareservices.org to inform us of how we can improve your experience and rectify the situation. We will gladly escalate your concerns to one of our directors for a personalized response.
gilly
5 months ago
4

Response from the owner2 months ago
Thank you for taking the time to leave a rating! We appreciate you greatly. Please feel free to provide us feedback on how to improve quality of our services to you by sending an email to metrocare@metrocareservices.org
Paris Smith
5 months ago
5

Response from the owner2 months ago
Thank you for taking the time to give us a rating! We greatly appreciate you as we strive to provide everyone we serve with quality care.
Monique Contreras
5 months ago
5

I give this clinic a 5 The only thing that bothers me is when the front desk lady has a brotha up at the desk talking a talking away the clients that are in line waiting have had to wait for more than 20 minutes to ask a question.????? That s not right and not fair to others that have to be somewhere else or WORK.This needs to be addressed quick and professional as possible

Response from the owner2 months ago
Thank you for taking the time to give us a rating! We greatly appreciate you as we strive to provide everyone we serve with quality care. Please feel free to provide us feedback on how to improve quality of our services to you by sending an email to metrocare@metrocareservices.org
Kalip Tristan
6 months ago
1

Received horrible counseling. My sessions did not help me in actuality with my mental health and contributed to it deteriorating as my counselor was fake, pretentious and condescending. They carried more about their process than paying attention to me and actively engaging in conversation. Several times they were clearly not paying attention to me and wanted to argue when I called them out on it. Do not get counseling from here if you have severe or high level mental health issues.

Response from the owner2 months ago
We are sorry to hear your experience did not meet your expectations. We take your feedback seriously as we strive to provide the best possible care to our clients. We are committed to addressing your concerns and clearing up any misunderstandings, so please send an email to metrocare@metrocareservices.org so our clinical team can contact you directly.
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