Meridian Health Services West 8th Street

1944 West 8th Street Muncie, IN 47302
InpatientOutpatient
Meridian Health Services - West 8th Street IN 47302

About Meridian Health Services West 8th Street

Meridian Health Services - West 8th Street provides physical and mental health services for people of all ages across Indiana. This Muncie location offers primary, dental, and behavioral health care through two intensive outpatient programs. Here, you can also find a dedicated Addiction and Recovery Center to help you break your dependency on drugs and alcohol.

They’ll cater their treatment options based on your health and the severity of your condition. Something that I think is neat about this program is that your plan is broken into two different phases. First, you’ll participate in their intensive outpatient treatment, which includes at least nine hours a week of therapy and education. Some of the other services you may receive include peer recovery support, medication management, and medication assisted treatment using Suboxone and Vivitrol.

Then, you’ll move into their 12 week relapse prevention program, which includes weekly group therapy sessions. During each session, you’ll talk about ways to overcome your triggers, use healthy coping techniques, and achieve long term recovery.

At their Muncie facility, they also offer a special outpatient program just for new moms who are facing addiction. Called the Maternal Treatment Program, it provides care for mothers and their newborns who are addicted to chemical substances. Here, they focus on recovery centered education and treatment. They also link you to community resources that can offer additional support.

Facility Overview

Bed icon 26
Number of Available Beds
Calendar icon 30-90
Avg Length of Stay in Days

Latest Reviews

Hal Plummer
3 weeks ago on Google
1
I was on the waitlist for months (which is not a fault by itself). First telehealth therapy session was this morning and I was ghosted. I have the confirmation texts from the therapists and their automated systems, but I still have not heard back from them what so ever.I may not be suicidal, but if you desperately need help, please go somewhere else. If they can't take my own concerns seriously, then I doubt they will be of any help to someone in a crisis
Response from the owner4 days ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Mary Logan
1 month ago on Google
1
I suggest you look elsewhere.... I canceled a appt due to having stents put in they removed my preferred care team member due to that cancellation. I dont prefer to see a provider who is hostile and rude because I dont want to take the medication she prescribed because it is know to cause death in heart failure patients.
Response from the owner1 week ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Heather Hult
5 months ago on Google
3
I'd love to have left a good review, but I was in 2 weeks ago for an initial assessment. Was told I'd be contacted this week for an appointment with my new counselor.So far I've gotten crickets.I. Give. Up.Thanks for nothing.EDIT: Finally got an appointment with a counselor, but it took me having to contact the facility. Not the other way around. I don't think that's right.That being said, my counselor seems very good.
Response from the owner5 months ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
If you need some flexibility and choice when it comes to your recovery, outpatient rehab programs are a great option because they do not require intensive inpatient treatment. Clients remain in their own homes and may continue to work or attend school while in active treatment. Outpatient treatment typically includes addiction counseling and continuing recovery education, including courses in self-care and relapse prevention. Medication assisted treatment (MAT) is available in many treatment centers for clients in opioid and/or alcohol recovery.
inpatient iconInpatient
Inpatient rehab provides intensive, round-the-clock care and is designed primarily for clients who have just completed detox, those in early recovery, and those at an increased risk of relapse. Inpatient treatment typically includes extensive psychotherapy that draws on various modalities like cognitive behavioral therapy (CBT) and motivational interviewing. Clients also learn the recovery-focused life skills needed to promote sustained recovery. Many inpatient drug rehabs also offer evidence-based holistic therapies like meditation, yoga, massage, and experiential therapy.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills include cognitive skills, interpersonal skills, and personal skills that help you manage daily living. Cultivating these skills during rehab in Indiana is an important part of recovery. With these skills, you'll be able to navigate challenges and prevent relapse.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Feelings of withdrawal and intense cigarette cravings make quitting smoking difficult. Nicotine replacement therapy can double your chances of long term success. This therapy provides a small amount of nicotine, so you can slowly wean yourself off this addictive substance.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Seth Warren

President & CEO

Jeffrey Zeh

Regional VP

Kellie Pearson-Carroll, VPof Human Resources
Barbara Marsh

VP of Quality, Risk Management, Compliance & Privacy

Rob Woods

CIO

Dr. Sarfraz Khan, MD, CPE, MAAPL, DFAPA

CMO

Jennifer Henderson, MHA, PCMH CCE

VP of Primary Care

Lisa Suttle, RN-BC, MS

Regional VP of Clinical Services

Scott Riggs

CFO

Teri Grimes

EA

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Indiana

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (765) 288-1928
Building icon

1944 West 8th Street
Muncie, IN 47302

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Reviews of Meridian Health Services West 8th Street

2.18/5 (61 reviews)
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Reviews

1

This place is the most disorganized in history! They made me wait forever in a dirta waiting room that was packed with people!

Reviewed on 2/20/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (60 reviews)
Hal Plummer
3 weeks ago
1

I was on the waitlist for months (which is not a fault by itself). First telehealth therapy session was this morning and I was ghosted. I have the confirmation texts from the therapists and their automated systems, but I still have not heard back from them what so ever.I may not be suicidal, but if you desperately need help, please go somewhere else. If they can't take my own concerns seriously, then I doubt they will be of any help to someone in a crisis

Response from the owner3 weeks ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Mary Logan
1 month ago
1

I suggest you look elsewhere.... I canceled a appt due to having stents put in they removed my preferred care team member due to that cancellation. I dont prefer to see a provider who is hostile and rude because I dont want to take the medication she prescribed because it is know to cause death in heart failure patients.

Response from the owner1 month ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Heather Hult
5 months ago
3

I'd love to have left a good review, but I was in 2 weeks ago for an initial assessment. Was told I'd be contacted this week for an appointment with my new counselor.So far I've gotten crickets.I. Give. Up.Thanks for nothing.EDIT: Finally got an appointment with a counselor, but it took me having to contact the facility. Not the other way around. I don't think that's right.That being said, my counselor seems very good.

Response from the owner6 months ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Brenda Beabout
6 months ago
4

Megan DeWitt
6 months ago
1

Trying to take an obviously sick baby here who's not a patient? Well sorry about your luck because they won't take them into urgent care unless walk-in hours are in effect, which are not published on Maps well, even though there is no one waiting in the office. Worst experience of healthcare support I've ever experienced.

Response from the owner6 months ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
xxdfoster
8 months ago
2

Overheard "Dr Maya" berating a poor and obviously overstressed mother the other day while I waited.Will never come back!Df

Autumn De Leon
1 year ago
1

Been going there for a while. My last doctor was great but then she left. My last appointment with her she told me I have POTS and she thought it was pretty serious but now the doctor that replaced her is completely dismissive. Oh maybe it s this or that. No. We know what it is. You ve done the test twice and ran my blood 3 times. Stop glossing over to my low vitamin D. THAT CAN BE FIXED! Maybe you should help me with my FAINTING PROBLEM. I fainted twice last week. Busted open both elbows. Last time I fainted into my mother s arms simply getting up to give her a dang hug. The time before? I was alone a hit my face. I had a bruise for weeks. But now let s talk about my vitamin D just for the 3 thousandth time

Response from the owner1 year ago
Hello Autumn! We appreciate you reaching out. If you would, please email us at info@meridianhs.org and provide us with your name, contact information, and location of service, so that we may discuss this with you further. Thank you for your time.
Dean Clark
1 year ago
1

Signed up online for a covid test. Nobody called me back. I called them and was called back and was told that I needed to be using one of their doctors as a provider. They no longer do covid tests in the parking lot. I asked if they should not change their web page or contact people that try to schedule online and let them know? She said No, no, we don't do that anymore. WHA? Bad Bad Bad

Response from the owner1 year ago
Hello Dean. Much apologies for the delay in response. We appreciate your feedback and apologize for your dissatisfaction. Would you mind providing us with a little more information? If possible, please email us at info@meridianhs.org with the Meridian location you worked with and any other pertinent details? We appreciate your time.
Bre Mayfield
2 years ago
1

Response from the owner11 months ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Matt Snyder
2 years ago
1

It's an overpriced scam.

Response from the owner11 months ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Holly Kirk
2 years ago
1

Garbage. I had an appointment that I thought would be a psychiatric evaluation, but was really just a huge waste of time. I answered a bunch of questions and was told she d refer me to the doctor and I d be getting a call to schedule that. It s now been a week and I haven t received a call. If someone reaches out for psychiatric help, chances are they ve been struggling with their mental health for awhile and are just now getting help. No office that truly wants to help people waits weeks (months, according to other reviews) to get their patients help. Stay far away from this establishment.

Response from the owner11 months ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
Michael Kilgore
2 years ago
1

I had an appointment with a doctor at 2:15 on Zoom. They called and confirmed my appt at 1:30 and I joined the meeting only to not be accepted to the meeting. Tried to call and said they were too busy to accept calls. Never heard from the Dr again! Been his patient for two years. Extremely unprofessional.

Response from the owner11 months ago
Thank you for reaching out. Due to privacy regulations, we are unable to discuss specifics about your comment on this forum. If you would, please email us at info@meridianhs.org so we may discuss this with you further. Thank you for your time.
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