Mercy Suburban Hospital – Senior Behavioral Health

2701 Dekalb Pike Norristown, PA 19401
Inpatient

About Mercy Suburban Hospital – Senior Behavioral Health

Mercy Suburban Hospital – Senior Behavioral Health, located in Norristown, Pennsylvania is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Mercy Suburban Hospital – Senior Behavioral Health include inclusive treatment respecting diverse sexual orientations and gender identities, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Jennifer Hughes
1 week ago on Google
5
I have had Physical Therapy treatments several times in the last ten years.The staff Marty and Liza are exceptional.They are always friendly and professional and have my best interest at heart.I have always made improvement in the areas where I ve had issues.I highly recommend them for therapeutic services.5/1/2023SCH Radiology Team was awesomeVery professional, friendly. My appointment was scheduled for 8:00 am. I was in and out very quickly12/23/24 I highly recommend this teamI had 4 procedures scheduled. Very efficient and concerned that my best interest were addressed.
Response from the owner5 days ago
Hi Jennifer Hughes, Thank you for taking the time to leave such a great review and rating. Have a great day!
Bethany miller
1 week ago on Google
5
It s still great even with all the changes. They really take time to care and connect with their patients. I do miss Jamaal!!!!! -Previous review:From start to finish, everyone was so friendly! The front desk, the check in - Sharron is so patient and helpful, the radiology check in Jamaal is always so chipper like today is the first day of his life and he is so excited to share his joy with you, the mammogram tech, the US tech has been there thirty years and just knows how to calm the nerves. Even leaving, the visitor check in guy asked about my mask and we talked for ten minutes! Could have talked even longer I m sure. Great place.
Response from the owner5 days ago
Thank you for sharing your experience and providing the 5 star rating! We will pass this information to our team. They will certainly appreciate your feedback regarding the care you received at our hospital. Thanks again!
Kevin Husar
1 week ago on Google
5
The technician was very friendly and professional.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.1 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (610) 270-8300
Building icon

2701 Dekalb Pike
Norristown, PA 19401

Reviews of Mercy Suburban Hospital – Senior Behavioral Health

4.1/5 (547 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (547 reviews)
Jennifer Hughes
1 week ago
5

I have had Physical Therapy treatments several times in the last ten years.The staff Marty and Liza are exceptional.They are always friendly and professional and have my best interest at heart.I have always made improvement in the areas where I ve had issues.I highly recommend them for therapeutic services.5/1/2023SCH Radiology Team was awesomeVery professional, friendly. My appointment was scheduled for 8:00 am. I was in and out very quickly12/23/24 I highly recommend this teamI had 4 procedures scheduled. Very efficient and concerned that my best interest were addressed.

Response from the owner1 year ago
Hi Jennifer Hughes, Thank you for taking the time to leave such a great review and rating. Have a great day!
Bethany miller
1 week ago
5

It s still great even with all the changes. They really take time to care and connect with their patients. I do miss Jamaal!!!!! -Previous review:From start to finish, everyone was so friendly! The front desk, the check in - Sharron is so patient and helpful, the radiology check in Jamaal is always so chipper like today is the first day of his life and he is so excited to share his joy with you, the mammogram tech, the US tech has been there thirty years and just knows how to calm the nerves. Even leaving, the visitor check in guy asked about my mask and we talked for ten minutes! Could have talked even longer I m sure. Great place.

Response from the owner1 year ago
Thank you for sharing your experience and providing the 5 star rating! We will pass this information to our team. They will certainly appreciate your feedback regarding the care you received at our hospital. Thanks again!
Kevin Husar
1 week ago
5

The technician was very friendly and professional.

George COLLINS
2 weeks ago
5

I would have gave 10 stars if it were allowed great doctor cares for his patients

Response from the owner1 week ago
It s wonderful to hear such positive feedback! Thank you for recognizing our doctor s dedication and care we re grateful to have earned your trust and appreciation.
Ekko Christina
2 weeks ago
5

Anyone would be in great hands with Dr. Jeffrey Berg! He is fantastic!

Response from the owner1 year ago
Christina, thank you for the 5 star rating! We love Dr Reddy too! He is a great orthopedist! -Mike Motte, CEO
Jalisa Coles
2 weeks ago
4

I was in a crisis wen we got there and they listened to my issues asked all the questions they needed to ask and acted promptly the night shift team that was taking care of me was awesome for what it's worth

Response from the owner1 week ago
Thank you for sharing your experience! We re glad our night shift team was able to support you during your time of need and provide prompt, attentive care. Your kind words mean a lot to us!
Marsha Edwards
2 weeks ago
3

This is where I have always gone for my yearly mammogram. The technicians have always been very warm and attentive dealing with an uncomfortable test. However, the administrative portion of the appointment has recently been downgraded. I spent an hour and a half on hold trying to book my appointment only to have my call cut off before anyone answered. It took several days of calling before I was finally able to get one. By the way, the hospital's name doesn't come up on callbacks. Registration has been moved to the ER which is far from radiology. Now the technician has to come to get you from a waiting room. That certainly wasted her time. Even getting to the ER gets complicated if you aren't familiar with hospitals and how to operate doors. The administration certainly has not taken the effect these changes have on outpatients into consideration.

Response from the owner2 weeks ago
Thank you for your valuable feedback. We apologize for the challenges you experienced with the administrative process and understand how frustrating it can be. Your comments will be reviewed to help us improve the overall patient experience. We appreciate your continued trust in our radiology team and are committed to making necessary improvements.
Yeylin P S
2 weeks ago
5

Response from the owner2 weeks ago
Hi, Thank you for the high star rating!
Colleen Quigley
2 weeks ago
5

Staff is always very courteous and helpful! Never wait long for my appointments!

Response from the owner2 weeks ago
It s great to hear that you consistently have a positive experience with our staff and that your appointments are timely. Thank you for your kind feedback! We look forward to serving you again.
Lorie Terwilliger
3 weeks ago
5

I have always had a positive experience in the radiology department. They are friendly and go out of their way to make you feel comfortable.

Response from the owner2 weeks ago
It s wonderful to hear that you've consistently had a positive experience in our radiology department. Thank you for your kind words, and we re glad our team could make you feel comfortable. We appreciate your feedback!
joyce marshall
3 weeks ago
5

Always an excellent experience in the Radiology dept. The technicians are skilled & very patient friendly!

Response from the owner2 weeks ago
We re so glad to hear that you consistently have an excellent experience in our Radiology department. Thank you for your kind words about our skilled and patient-friendly technicians! We appreciate your feedback.
victoria ruffin
1 month ago
5

I Love This Hospital, I would choose this hospital everytime, I live in north Philadelphia and i will travel to this hospital everytime for my needs. I would recommend everyone to come here, they're quick with registration. They are for the people.

Response from the owner1 month ago
Thank you so much for your kind words! We re thrilled to hear that you had such a positive experience with us. Your trust and recommendation mean a lot, and we re grateful for the opportunity to care for you.
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