Mercy Health – Behavioral Health Institute

3000 Hospital Drive Batavia, OH 45103
InpatientOutpatient
The facilities at Mercy Hospital Clermont - Behavioral Health in Batavia, OH 1

About Mercy Health – Behavioral Health Institute

Mercy Hospital Clermont–Behavioral Health, in Batavia, Ohio, provides mental health services and addiction treatment for adolescents and adults, including dual diagnosis, inpatient, outpatient, and aftercare services. Dedicated programs for seniors, young adults, teens, and persons with hearing impairments are available. Primary treatment modalities combine psychotherapy with evidence based complementary care.

Mercy Hospital Clermont–Behavioral Health is a mental health care and addiction recovery center for adolescents and adults in Batavia, Ohio. They offer inpatient and outpatient care and aftercare support, with specialized programs for adolescents, young adults, seniors, persons with hearing impairment, and persons with co-occurring addiction and mental illness.

The inpatient program at Mercy Hospital Clermont–Behavioral Health allows clients to focus on their recovery in a highly supportive and structured environment. They receive mental health assessments, personalized care plans, and comprehensive case management. They also engage in intensive, CBT based individual, group, and family counseling. Additional treatment options include nicotine replacement programs, nutrition therapy, and experiential therapy.

Mercy Hospital Clermont–Behavioral Health promotes clients’ long term recovery through a robust continuum of care aligned with clients’ evolving needs. In addition to ongoing counseling, complementary care, and recovery education, clients receive transitional support as they exit inpatient care. Referrals for sober living, outpatient and community based recovery, and medical, mental health, and social service programs are available.

Mercy Hospital Clermont–Behavioral Health accepts private insurance, Medicare, Medicaid, self pay, and financing. Sliding scale payment assistance and financial aid are available.

Facility Overview

Bed icon 224
Number of Available Beds
Calendar icon 90
Avg Length of Stay in Days

Latest Reviews

Bill Fletcher
1 week ago on Google
5
Dr.Sinner has always taken care of his patients. I have been there several times and would not go anywhere esle.
M Jean
1 month ago on Google
1
Deserves 0 stars. Worst ER experience ever. I'm only thankful I wasn't there for something serious or life threatening. Was there for 3.5 hours for fractured fingers. Wasn't offered ice or ibuprofen once in all that time. Never saw an actual DR. A radiologist never looked at my x-rays. The girl (tech, pa, I'm not really sure) only "guessed" they were fractured. I had 3 people telling me different things and then one in particular got nasty with me when I spoke up and said so. This was a worker's comp injury and it took them over a week for them to send the paperwork so I could get a claim started and schedule follow up care. And on top of all of this, the place didn't even appear to be busy! For something like this do yourself a favor and go to Beacon Ortho. They are taking excellent care of me during my recovery!!
E
1 month ago on Google
1
Was seen by a nurse practitioner for what I believe to be a torn meniscus. I have had knee issues my entire life. Have tried everything under the sun to help it nothing helps. Accidentally hurt it to the point it is double in size so came in hoping maybe I d finally get answers so a suggestion as to how to fix it. Boy was I wrong. The NP did not even touch my knee lol. She had me roll up my pants and said it looks swollen to you? And I said yes ma am it s doubled in size and I can hardly bend or fully straighten it and she said take ibuprofen and we will get you an xray. I did the xray knowing it would show nothing because nothing is broken I have clearly torn or at very least severely hyperextended a muscle. Nothing was done. They gave me an ace bandage & crutches. I told her due to the nature of my job I cannot use the crutches. It will not work and asked her for a knee brace something to help actually support my knee since I cannot bare full weight on it without pain. She said no we want you to stay off of it. I said well can I have an immobilized than? Something to feel a little more sturdy? No not moving it is probably the worst thing you can do so you won t give me a knee brace until I can see the ortho, gave me crutches, want me to stay off it, and want me to stay using it. This place is a ridiculous. She acted like I was asking for oxy I just wanted a knee brace until my appointment Jesus Christ. Avoid.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) are designed for clients who need frequent, high-level care but do not require, or choose to forgo, inpatient treatment. Most intensive outpatient rehabs offer a minimum of nine hours of treatment weekly, though clients may receive up to 20 hours of care as needed. These programs typically combine various treatment modalities, including individual, group, and family counseling, medication assisted treatment (MAT), addiction and recovery education, and evidence-based complementary therapies, such as acupuncture and massage.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
partial-hospitalization iconPartial Hospitalization Program
Designed for individuals with moderate to severe addictions, a partial hospitalization program (PHP) provides a more intensive form of outpatient therapy. PHP treatment can serve as an alternative to inpatient hospitalization or as a step-down option after being discharged from a hospital or residential program. A partial hospitalization program typically requires a minimum of 20 hours weekly for an average of 90 days. Depending on your care plan, PHPs can include relapse prevention, medication management, and behavioral therapy services.
sober-living iconSober Living Homes
A sober living home in Ohio is often recommended for those completing a drug rehab program. When you leave the structured setting of rehab, returning home can trigger relapse due to the abrupt change in environment. Men's and women's sober living homes act as transitional spaces to continue developing tools for recovery before fully re-entering society. It gives you time to adjust to the demands of life, in a setting that is free from substances.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

With trauma therapy, you can reclaim your life after witnessing or experiencing a traumatic event. Therapists help you process the memories, which promotes emotional healing and enables you to build resilience to navigate future challenges and triggers.

Family therapy offers a group time to collectively make an effort to understand and combat the issues and challenges associated with addiction. Therapists work with family members to establish healthy boundaries between each other and their loved one who is addicted, improve emotional support systems, and work together toward a sustained long term recovery.

Some couples therapy in Ohio is designed as short term treatment to address a specific problem in the relationship, such as anxiety, depression, or addiction. Other couples therapy may focus on general strengthening of the relationship by improving interactions.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • home-setting iconResidential Setting

Staff

John M. Starcher, Jr, Esq

CEO

Don Kline

Chief Operating Officer

Wael Haidar, MD

Chief Clinical Officer

Michael Bezney

Chief Legal Officer and General Counsel

Deborah Bloomfield, PhD

CFO

David Cannady

Chief Strategy Officer

Joe Gage

Chief Human Resources Officer

Sandra Mackey

Chief Marketing Officer

Contact Information

Phone icon (513) 732-8200
Building icon

3000 Hospital Drive
Batavia, OH 45103

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of Mercy Health – Behavioral Health Institute

2.2/5 (304 reviews)
5
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
69
4
20
3
2
2
17
1
197

Reviews

5
Top Notch

the tele-doc is super nice she cares for others. plenty of snacks. doubles on meals. heat and a/c in room. nice showers. plenty of blankets. all the juice and milk you want. food workers are super nice. the nurses are super nice and enjoy helping others. Dr.Epply works fast ... Read More

Zachary W.
Reviewed on 11/24/2023
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
1

Horrible place! We sat around doing nothing. My therapy consisted of playing bingo once, painting therapy once. Never had group or individualized therapy except talking with Dr. Wilkes (who was the only good thing going for this place). And even then, I only spoke with him o ... Read More

Reviewed on 9/18/2019
1

While I understand that they probably deal with very severe cases, there was absolutely zero compassion here. Only condemnation and judgment in the throws of a mental health crisis. Treatment is supposed to be a safe place to express what’s going on in order to get better. ... Read More

Reviewed on 6/29/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (300 reviews)
Bill Fletcher
1 week ago
5

Dr.Sinner has always taken care of his patients. I have been there several times and would not go anywhere esle.

M Jean
1 month ago
1

Deserves 0 stars. Worst ER experience ever. I'm only thankful I wasn't there for something serious or life threatening. Was there for 3.5 hours for fractured fingers. Wasn't offered ice or ibuprofen once in all that time. Never saw an actual DR. A radiologist never looked at my x-rays. The girl (tech, pa, I'm not really sure) only "guessed" they were fractured. I had 3 people telling me different things and then one in particular got nasty with me when I spoke up and said so. This was a worker's comp injury and it took them over a week for them to send the paperwork so I could get a claim started and schedule follow up care. And on top of all of this, the place didn't even appear to be busy! For something like this do yourself a favor and go to Beacon Ortho. They are taking excellent care of me during my recovery!!

E
1 month ago
1

Was seen by a nurse practitioner for what I believe to be a torn meniscus. I have had knee issues my entire life. Have tried everything under the sun to help it nothing helps. Accidentally hurt it to the point it is double in size so came in hoping maybe I d finally get answers so a suggestion as to how to fix it. Boy was I wrong. The NP did not even touch my knee lol. She had me roll up my pants and said it looks swollen to you? And I said yes ma am it s doubled in size and I can hardly bend or fully straighten it and she said take ibuprofen and we will get you an xray. I did the xray knowing it would show nothing because nothing is broken I have clearly torn or at very least severely hyperextended a muscle. Nothing was done. They gave me an ace bandage & crutches. I told her due to the nature of my job I cannot use the crutches. It will not work and asked her for a knee brace something to help actually support my knee since I cannot bare full weight on it without pain. She said no we want you to stay off of it. I said well can I have an immobilized than? Something to feel a little more sturdy? No not moving it is probably the worst thing you can do so you won t give me a knee brace until I can see the ortho, gave me crutches, want me to stay off it, and want me to stay using it. This place is a ridiculous. She acted like I was asking for oxy I just wanted a knee brace until my appointment Jesus Christ. Avoid.

Billie Childers
2 months ago
4

The care I received at Mercy Hospital was good, but the billing system there for my care as a 100% Disabled Veteran was really poor. I have contacted them in person and over the phone concerning a Hospital bill they have improperly submitted to the VA.I am still getting bills for service the VA would pay for but Mercy Hospital doesn't know how to take care of the billing issue.I was contacted and the bills were paid. The only thing they could improve on is an onsite billing department.

Jessica Daugherty
2 months ago
4

echoes_of_the_past
2 months ago
1

What a joke

Dr Spyderr
3 months ago
5

Plenty of parking. I was here first my mammogram. The staff was very friendly and courteous. I m prior military and was thanked for my service. I was here maybe 15 minutes for my appointment.

Nichole Eagy
3 months ago
5

For years my mom told horror story s of Clermont mercy. I had taken my kids in for covid tests or broken bones and received excellent services. The nurses and doctors were amaizng with us. My mom was really sick for months off and on. She went to Bethesda, urgent cares and was treated awful so I begged her one more time to go to mercy Clermont. She was heard for the first time. They didn t try to slap a bandaid on the issues, they did all kinds of tests and found the solutions. She was there 5 hours total and it was 100% worth it. Her nurses and the doctor who came in really listened and even found things she didn t know was going on. My mom feels better than she has in a long while. I am grateful and so is she.

beth combs
3 months ago
1

If I could give 0 stars I would! Worst experience of my life! In for a week and I m no better. The ER Doctor did not examine me or talk to me. He charted things he did but didn t do. I have proof and had a nurse print it all out. I only had 2 nurses that did complete assessments. 5 days in the hospital and bed bound and no one ever gave me a washcloth, or asked to help me wash, never changed my gown or sheets. Horrible food, I lived on fruit. People are rude. Terrible lab, always took several people to stick me and one lady hit a nerve and I cried for 30 minutes. Was supposed to get home care and PT and been home 2 days. I will need surgery but I can t go back there so now I have to call my doctor to find someone else. I d rather drive 45 minutes to GSH or UC than drive down the street from my house. This is not over. The Indian Dr on the 3rd floor has no clue what he s doing! For 2 days I didn t get several of my meds and my Bp med and my Bp was sky high! You will be hearing from me. This is why I never say I ve been a nurse for 31 years because I know what is supposed to be done. I feel sorry for patients that have no expectations!

Tessa Stamper
3 months ago
1

Matthew Crawford
4 months ago
1

Joke joke joke

Chris Wills
4 months ago
1

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