Mercy Clinic Family Medicine – Scenic

2716 W Republic Rd Springfield, MO 65807
InpatientOutpatient
Mercy Clinic Family Medicine - South Creek II MO 65807

About Mercy Clinic Family Medicine – Scenic

Mercy Clinic Family Medicine – Scenic, located in Springfield, Missouri is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and 12-step therapy.

Specialty rehab programs at Mercy Clinic Family Medicine – Scenic include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Mercy Clinic Family Medicine – Scenic will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

Mercy Clinic Family Medicine – Scenic has received accreditations from The Joint Commission.

Latest Reviews

Mike and Rebecca Samora
2 months ago on Google
1
Extremely rude staff
Response from the owner1 month ago
Hi Mike and Rebecca, we d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team. -Mercy's Social Media Team
Michelle Kroth
3 months ago on Google
5
Love the staff and the building! The only thing that makes me sad is there is no more decorations for things like Fall or Christmas. Rumor has it, there was a complaint due to Olympic decorations and the supporting of the athletes who worked so hard to be able to go and someone complained about it. I get the controversy the Olympics had this year, but showing support for the athletes and what it stands for is honary. They should not be shamed for it and should be able to decorate for fall and Christmas! One bad apple ruined it for everyone else! Let them decorate! It brings happiness and joy!!!!
Response from the owner3 weeks ago
Hi Michelle, thanks for sharing your feedback! -Mercy's Social Media Team
international technology solutions
5 months ago on Google
3
I am extremely impressed by the operational efficiency of this medical practice. While acknowledging their growth and limited in-house resources, if you seek comprehensive care beyond primary care, consider other options. However, for attentive primary care with referral support, this clinic excels. The staff have consistently demonstrated kindness and ease of cooperation, making it a top choice for routine healthcare needs. Thanks Dr.Alumno
Response from the owner2 months ago
We d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7 / 10

Location

Accepted Insurance

Mercy Clinic Family Medicine – Scenic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Mercy Care

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.
intensive-outpatient iconIntensive Outpatient
Their intermediate-level care program is designed to alleviate symptoms of mental illness, promote recovery and restore each individual's ability to function. The program can serve as an alternative to inpatient care for some patients, or as a stepdown for individuals coming from an inpatient psychiatric hospitalization. Patients receive intensive therapy each week during the day, Monday-Friday.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples therapy in Missouri deals with the problems each partner has within themselves and with each other. Sessions may be held jointly and others individually to address these issues and help each partner learn how to manage challenges in healthy ways.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills give you the ability to maintain healthy relationships, complete day to day tasks, and cope with challenges. Because substance use disorder often diminishes these skills, rehab in Missouri includes integrated life skills training to rebuild and reinforce these abilities.

To improve quality of life or treat a disorder, patients may need to make changes to their diet. As needed, your doctor may recommend that you see a Mercy dietitian for medical nutrition therapy (MNT). An expertly trained dietitian will assess your nutritional status and make recommendations on how you can achieve your goals through, for example, dietary changes, nutritional counseling and the use of supplements. Under the guidance of a dietitian, you can learn lifestyle changes to improve to your diet and your health. Access to excellent medical nutrition therapy is one more way your Mercy team helps you meet your health goals, so you can get the most out of your life.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine replacement therapy in Missouri addresses physical dependence on nicotine, while support systems and behavioral therapy address the psychological aspects of addiction. Formats include inhalers, nasal sprays, lozenges, patches, and gum.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (417) 881-8812
Building icon

2716 W Republic Rd
Springfield, MO 65807

Reviews of Mercy Clinic Family Medicine – Scenic

2.71/5 (21 reviews)
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Reviews

1

The customer service and the attitude of the lady in the front desk were the worst I have ever experienced, good luck if you want to make an appointment, and when you finally get one they just will going to cancel it without saying nothing to you. They lack a sense of urgenc ... Read More

Reviewed on 2/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (20 reviews)
Mike and Rebecca Samora
2 months ago
1

Extremely rude staff

Response from the owner2 months ago
Hi Mike and Rebecca, we d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team. -Mercy's Social Media Team
Michelle Kroth
3 months ago
5

Love the staff and the building! The only thing that makes me sad is there is no more decorations for things like Fall or Christmas. Rumor has it, there was a complaint due to Olympic decorations and the supporting of the athletes who worked so hard to be able to go and someone complained about it. I get the controversy the Olympics had this year, but showing support for the athletes and what it stands for is honary. They should not be shamed for it and should be able to decorate for fall and Christmas! One bad apple ruined it for everyone else! Let them decorate! It brings happiness and joy!!!!

Response from the owner3 months ago
Hi Michelle, thanks for sharing your feedback! -Mercy's Social Media Team
international technology solutions
6 months ago
3

I am extremely impressed by the operational efficiency of this medical practice. While acknowledging their growth and limited in-house resources, if you seek comprehensive care beyond primary care, consider other options. However, for attentive primary care with referral support, this clinic excels. The staff have consistently demonstrated kindness and ease of cooperation, making it a top choice for routine healthcare needs. Thanks Dr.Alumno

Response from the owner5 months ago
We d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team.
Nate G
6 months ago
2

Response from the owner10 months ago
Nate, we d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team.
Letter FromAFarmer
8 months ago
1

This has been a long long journey I hope no one repeats. Firstly they told me I probably had MS. Went through a year and a half of appointments to many specialist. The rheumatologist I waited months to see actually asked why my doctor even wanted me seen. Then came the neurologist which was an awful experience. The doctor put me on Cymbalta to rule out early onset Parkinsons. Well this med is a vicious one and the doctor decided to double it even with side effects. Fast forward 2 months and I began fainting ALOT. Ended up going to the ER (different network). They knew right away what was wrong and said you have POTS syndrome. It checked all of the boxes. Went for follow up care with the other network. They removed me from Cymbalta and said I should have never been put on it in the first place. Stopping Cymbalta cold turkey was a living nightmare. The doctor did not tell me anything about the med except it would rule out early onset Parkinsons. She did not tell me how bad of a drug it was or that it had horrible side effects and that it was designed to not be stopped. Look it up I wish I did. If you want a doctor that is not up front and only works on Mon., Wed. And Friday go to Dr. Bendt. I will never forgive Jessica or Bendt for what they did to me. I only hope other people do not go on this journey I had to.

Response from the owner9 months ago
Hello, this is Mercy's social media team, we d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team.
Paden Stringer
10 months ago
5

Hands down best health care service in Springfield, MO. Dr. Alumno is the best and most trustworthy doctor that I have ever been to. Highly recommend him as your primary MD. 5 stars all around.

Response from the owner11 months ago
Thanks for sharing, Paden!
Shane Plaster
1 year ago
5

Never had a bad experience

Response from the owner1 year ago
Thanks for sharing, Shane!
Gloria Ross
1 year ago
1

My sons daughters first appointed was rescheduled after we drove across the whole state. We set it up 4 days from her ER visit to get medications refilled for trauma cause by their son dying. A representative of Mercy scheduled it with us on the 12th and we get here to be told it was the 21st. Literally no point to go, now my daughter has no way to get the meds she needs to function and blamed it on her. I've seen several reviews of botched appointments and now i know it's not the patients fault.

Response from the owner1 year ago
Gloria, thank you for bringing your family s experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact your family directly.
Rachel
1 year ago
5

I love Dr. Suthar and her whole team, especially nurse Amy. I have been their patient for almost 7 Years and I have never felt more cared for or advocated for in my life. No question is a dumb question and they believe you when you say you don't feel well. Love these women who give health care a good name.

Response from the owner1 year ago
Thanks for sharing your experience with us, Rachel!
Nicole Marie
1 year ago
1

My first 2 appointments were rescheduled due to the inconvenience of the doctor. Once I met with the doctor, I really liked her. I had an appointment to see her today at 3:45pm. I was running late, and I called and let the receptionist know. The receptionist replied to me you will have to reschedule if you don't make it by 4pm. I got to the office by 4pm. The receptionist says you will have to reschedule. Feeling extremely frustrated, I rescheduled my appointment and later on cancelled my appointment and found a new doctor. I should have been seen since I made it by 4 pm.

Response from the owner1 year ago
Heather, we apologize for any inconvenience. If you would like to provide additional feedback, please email us at socialmedia@mercy.net with your contact information and we will connect you with our patient relations team.
Chase Pehling
1 year ago
1

Called the office to get some information. The lady at the phone had no information for me and was quite short (not in height). I see why they have 2.9 stars. Hopefully this business can acquire a competent desk person to assist their patients.

Response from the owner1 year ago
Thank you for sharing your experience with us, Chase. If you'd like to speak with a member of our team about your feedback, please email your contact information to socialmedia@mercy.net and we will reach out directly.
Aquarian baby
1 year ago
1

I went here for blood work as a walk in. I have past kidney and liver problems and itching is a symptom. They said to go 2 blocks down and the doctor could put in blood work orders. I did and was told they don't do blood work orders. You people need to get your information correct and not send people on a wild goose chase. Mercy has really went down hill.

Response from the owner1 year ago
Thank you for sharing your experience with us. If you'd like to speak with a member of our team about your feedback, please email your contact information to socialmedia@mercy.net and we will reach out directly.
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