Recovery Center – WellPower

4455 East 12th Avenue
Denver, CO 80220

Mental Health Center of Denver - Recovery Center CO 80220

About Recovery Center – WellPower

WellPower Recovery Services in Denver, Colorado, offers comprehensive psychiatric care to people of all ages. They’re a nonprofit center that treats people with co-occurring disorders like mental illness and addiction through intensive outpatient programs and quality of life enhancing referrals to social and other affordable health services.

Expect to receive group and individual counseling from qualified mental health clinicians and staff. Medication management may also be made available to eligible patients.
They may also point you in the right direction regarding housing assistance. Too often, people with a history of mental health problems live in a series of unnecessarily addictive episodes while simply trying to cope with the circumstances of personal adversity or a recent setback.
Many people who drink or do drugs may be looking for better ways to fill their time in general, so the computer and culinary classes really leave even the biggest procrastinator with no excuse but to check them out. They also have music education classes, which double as therapeutic if you’re looking for something practical but also fun to take your mind off of the often self-imposed pressures of eliminating a substance use disorder.
People really liked this place, which explains their above average review. One person said it was great but wished that transportation assistance and healthy snacks were provided.

Latest Reviews

Samantha Castle
2 weeks ago on Google
5
If it wasn't for the kindness of f my therapist I would still be scrambling through my head ,she has help me improve each time I see her .I have met some of the other staff and everyone is very kind. Love these people they have made such a difference in my life
Response from the owner1 week ago
Hi Samantha - thank you so much for sharing your thoughts and we're so glad to hear you've had a great experience with your therapist and the kindness of other staff. If you feel inclined to do so, we'd love for you to reach out to our Advocate Office and share what's going well with them. You can reach the team at (303) 504-6579 opt 2, or by visiting www.wellpower.org/advocate.
Crystal Goddard
1 month ago on Google
1
When I have panic attacks I try to communicate a specific trigger and they refuse to listen they willfully continue to trigger my worst symptoms to arise. I called today because I needed support coming up with a plan to avoid a repeat of my last crisis because I ve been having continual flashbacks from the trauma of being physically harmed and threatened with being strapped to the bed in the emergency room. Being insulted by inpatient staff because no one understands my panic attacks, and I ve asked dozens of time for them to stop recommending those as my options and they absolutely refuse and keep saying them. Today s panic attack resulted in complete collapses n the ground and being unable to walk because my legs felt like jello. They like to push people to their breaking point and then blame them for being in crisis. I need trauma informed support, not people who I have continually begged them to stop saying certain things and they refuse. I also started punching my head after that call because I m so overwhelmed and scared and over stimulated. I haven t done anything like that since 2022 and then was strapped to the bed in the ER because I was so overstimulated and overwhelmed my body loses control. I want help, not to be continually traumatized by mental health professionals who refuse to acknowledge the trauma I ve had and respect me when I ask them to stop triggering specific memories because I don t like being in crisis.
Bethany Christensen (Sissy)
1 month ago on Google
2
I have been a consumer at Wellpower, formerly The Mental Health Care Center of Denver for almost 15 years.My concern is that Wellpower is taking on new consumers - more consumers - than they have the capacity to provide proper care for.I was in an Acute Crisis - and could NOT get access to my own Psychiatrist last week.I drove to the Recovery Center to request an appointment with my doctor.The staff who were telling me I couldn't get an urgent appointment with him (which he had requested) just didn't seem to comprehend - or even understand the impact that their "No Appointments Available" - reply was having on my mental health stability in that moment.Furthermore, their attitude was very nonchalant .It left me realizing that those employees obviously had had zero lived experience with mental illness in themselves, or a loved one.It was also obvious that these employees had zero professional training in how to provide customer service to consumers in an acute care crisis.My case manager is supposed to provide me with four hours of support every month.Currently, her caseload is too large for her to provide me with those four hours I was promised when a casemanager was assigned to me.Probably the most egregious aspect of Wellpower - is that their call center staff DO NOT receive formal, professional training on how to provide customer service to people experiencing a need for acute mental health care.People in that call center do not listen carefully when I call in and tell them what I am calling for.I actually had a call center employee laugh at me when I was experiencing hypomania.My understanding is - she received job coaching about when it is - and is not -appropriate to use humor in her job.I have lived long enough to know - when a young person is laughing AT ME - verses when they are using humor to make light of a challenging situation.I personally believe she justified her behavior - and was given a pass by her supervisor.On a positive note - I am EXTREMELY grateful formy clinical pharmacist - Darelyn -- my Psychiatrist -Dr. Rodriguez -- my Diabetes Educator - Ryan Ray -- my personal trainer - Sean -- and my casemanager - Maia!These mental health professionals are among the top 3% of providers I have ever dealt with - in my over four decades as a consumer of mental health services.Everyone of these individuals have excellent people, and communication skills.They genuinely care about the people they serve, they are exceedingly professional, very level headed when consumers are in crisis, and highly empathetic individuals.When I came to MHCD almost 15 years ago there was zero open admissions directly from the community.The only people accepted as new consumers at MHCD - were individuals coming directly referred from a local psychiatric hospital.I believe reverting back to a policy like that is essential.This will guarantee that existing consumers at Wellpower can get the care they were promised.My final thought is - that the Patient Adocates at Wellpower seem to have listened to my expressed concerns over the years, and validated my feelings.The truth is - in my lived experience - nothing I have expressed concern about has ever changed.It leaves me seeing the patient advocates - as trained, active, and empathic listeners - with zero power - and/or influence -to change serious customer service problems at Wellpower.They always say they will look into the issue - but consistently - one hundred percent of the time they -NEVER - get back to me - to follow up with me to share how they have addressed my concerns.If a consumer cares enough about Wellpower - to provide feedback about the services they are receiving at the facility - then they deserve some follow up regarding their shared concern.Additionally, it is worth noting - that the Wellpower system of communication Gatekeeping - is so strongly entrenched - that communication with the upper level corporate leaders is NOT possible - one is consistently referred to Patient Advocates.It is an endless cycle.

Location

Accepted Insurance

Recovery Center – WellPower works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

The right diet balances your body's dopamine levels, which are the natural "happy drugs" of the brain. Nutrition therapy helps you learn the best foods to eat to achieve and maintain this balance, which supports long term addiction recovery.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Contact Information

Phone icon (303) 504-7700
Building icon

4455 East 12th Avenue
Denver, CO 80220

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Reviews of Recovery Center – WellPower

3.73/5 (47 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
25
4
6
3
4
2
4
1
8

Reviews

5

I love coming here! They are very flexible with my schedule and I'm so happy with the treatment I have received. I recommend them anytime I can.

Reviewed on 2/26/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (46 reviews)
Samantha Castle
2 weeks ago
5

If it wasn't for the kindness of f my therapist I would still be scrambling through my head ,she has help me improve each time I see her .I have met some of the other staff and everyone is very kind. Love these people they have made such a difference in my life

Response from the owner2 weeks ago
Hi Samantha - thank you so much for sharing your thoughts and we're so glad to hear you've had a great experience with your therapist and the kindness of other staff. If you feel inclined to do so, we'd love for you to reach out to our Advocate Office and share what's going well with them. You can reach the team at (303) 504-6579 opt 2, or by visiting www.wellpower.org/advocate.
Crystal Goddard
1 month ago
1

When I have panic attacks I try to communicate a specific trigger and they refuse to listen they willfully continue to trigger my worst symptoms to arise. I called today because I needed support coming up with a plan to avoid a repeat of my last crisis because I ve been having continual flashbacks from the trauma of being physically harmed and threatened with being strapped to the bed in the emergency room. Being insulted by inpatient staff because no one understands my panic attacks, and I ve asked dozens of time for them to stop recommending those as my options and they absolutely refuse and keep saying them. Today s panic attack resulted in complete collapses n the ground and being unable to walk because my legs felt like jello. They like to push people to their breaking point and then blame them for being in crisis. I need trauma informed support, not people who I have continually begged them to stop saying certain things and they refuse. I also started punching my head after that call because I m so overwhelmed and scared and over stimulated. I haven t done anything like that since 2022 and then was strapped to the bed in the ER because I was so overstimulated and overwhelmed my body loses control. I want help, not to be continually traumatized by mental health professionals who refuse to acknowledge the trauma I ve had and respect me when I ask them to stop triggering specific memories because I don t like being in crisis.

Bethany Christensen (Sissy)
1 month ago
2

I have been a consumer at Wellpower, formerly The Mental Health Care Center of Denver for almost 15 years.My concern is that Wellpower is taking on new consumers - more consumers - than they have the capacity to provide proper care for.I was in an Acute Crisis - and could NOT get access to my own Psychiatrist last week.I drove to the Recovery Center to request an appointment with my doctor.The staff who were telling me I couldn't get an urgent appointment with him (which he had requested) just didn't seem to comprehend - or even understand the impact that their "No Appointments Available" - reply was having on my mental health stability in that moment.Furthermore, their attitude was very nonchalant .It left me realizing that those employees obviously had had zero lived experience with mental illness in themselves, or a loved one.It was also obvious that these employees had zero professional training in how to provide customer service to consumers in an acute care crisis.My case manager is supposed to provide me with four hours of support every month.Currently, her caseload is too large for her to provide me with those four hours I was promised when a casemanager was assigned to me.Probably the most egregious aspect of Wellpower - is that their call center staff DO NOT receive formal, professional training on how to provide customer service to people experiencing a need for acute mental health care.People in that call center do not listen carefully when I call in and tell them what I am calling for.I actually had a call center employee laugh at me when I was experiencing hypomania.My understanding is - she received job coaching about when it is - and is not -appropriate to use humor in her job.I have lived long enough to know - when a young person is laughing AT ME - verses when they are using humor to make light of a challenging situation.I personally believe she justified her behavior - and was given a pass by her supervisor.On a positive note - I am EXTREMELY grateful formy clinical pharmacist - Darelyn -- my Psychiatrist -Dr. Rodriguez -- my Diabetes Educator - Ryan Ray -- my personal trainer - Sean -- and my casemanager - Maia!These mental health professionals are among the top 3% of providers I have ever dealt with - in my over four decades as a consumer of mental health services.Everyone of these individuals have excellent people, and communication skills.They genuinely care about the people they serve, they are exceedingly professional, very level headed when consumers are in crisis, and highly empathetic individuals.When I came to MHCD almost 15 years ago there was zero open admissions directly from the community.The only people accepted as new consumers at MHCD - were individuals coming directly referred from a local psychiatric hospital.I believe reverting back to a policy like that is essential.This will guarantee that existing consumers at Wellpower can get the care they were promised.My final thought is - that the Patient Adocates at Wellpower seem to have listened to my expressed concerns over the years, and validated my feelings.The truth is - in my lived experience - nothing I have expressed concern about has ever changed.It leaves me seeing the patient advocates - as trained, active, and empathic listeners - with zero power - and/or influence -to change serious customer service problems at Wellpower.They always say they will look into the issue - but consistently - one hundred percent of the time they -NEVER - get back to me - to follow up with me to share how they have addressed my concerns.If a consumer cares enough about Wellpower - to provide feedback about the services they are receiving at the facility - then they deserve some follow up regarding their shared concern.Additionally, it is worth noting - that the Wellpower system of communication Gatekeeping - is so strongly entrenched - that communication with the upper level corporate leaders is NOT possible - one is consistently referred to Patient Advocates.It is an endless cycle.

level90
5 months ago
1

B Becker
7 months ago
5

BADNEWZ 4LIFE
8 months ago
1

Wellpower is a information gathering organization for the Denver Police department. They are more interested having charges brought against patients than helping them recover from their demons from a life of pain and suffering. Stop attacking mentally ill people looking for help and mentally ill people will stop lashing out at society. It's simple stupid!

Response from the owner8 months ago
Hello there - thank you for sharing your thoughts, and we're sorry to hear you've had a negative experience. We encourage you to reach out to our Advocate Office with any comments, concerns or questions. You can reach us at (303) 504-6579 option 2, or by visiting www.wellpower.org/advocate.
N A
1 year ago
1

Prescriptions and the nurses line are a nightmare to navigate. Have been without my medication many times, and the nurses are very condescending. It feels like nobody here really cares.

Response from the owner1 year ago
Hello Kelsey - Thank you for sharing your experience. We encourage you to reach out to our Advocate Office to discuss the ways we can support you. You can reach our Advocate Office at (303) 504-6579, option 2 or at wellpower.org/advocate.
Raine Girardot
2 years ago
5

This clinic has been an absolutely integral in my mental health over the past 8 years. Barriers to care, primarily socioeconomic, had kept me from seeking and maintaining regular help for a long time. MHCD/WellPower has given me tools and resources I truly never thought possible and helped me clear those barriers and hurdles to finally be able to care for my mental health. Every psychiatrist, therapist, nurse, staff and pharmacist has been incredibly helpful and supportive when I ve been both stable and in crisis. Scheduling appointments and contacting certain departments can sometimes be difficult and require patience, as they serve such a huge patient population. However, that inconvenience is well worth knowing that everyone there is on your team. Thank you WellPower for breaking down those barriers and for creating a safe space to get the help I thought I couldn t get.

Response from the owner2 years ago
Hi Raine - thank you for sharing your experience! It's always our goal to provide the best possible care for our community.
Christopher Padilla
2 years ago
4

There are some clinicians that work here who have a genuine interest in seeing you heal and when you are a victim of domestic violence and stalking you need all the resources you can get. Thank goodness for Paola Atehortua, she is one of the best case managers I have ever seen and extremely professional and goes out of her way to help her patients succeed. Paola boasts a motherly and nurturing attitude in her care for her patients and is one of the best clinicians I have seen in operation and gives Wellpower the notoriety of being one of the best mental health centers in Denver. Truly grateful that people like Paola still exist.

Response from the owner2 years ago
Hi Christopher - thank you for sharing your experience! We deeply appreciate your thoughts about the Recovery Center and strive to provide the best experience possible for our community.
sg w
2 years ago
2

Just a heads-up to verify how the person counseling you is licensed. Found out a person everyone was calling "Doc" or addressing as "Doctor" (including staff members) is not a licensed doctor. The counselor didn't have a fake certificate, but also didn't correct anyone when they called them that. It's disconcerting to think ppl in this profession would be casually untruthful to patients or families in crisis. Called the advocate about it, who didn't listen to this concern. Basically the advocate indicated, 'that's just what we do here; it's a way of respecting people.' imo not listening to concerns and not correcting this issue is disrespectful to the community.

Response from the owner2 years ago
Thank you for sharing your review of the Recovery Center. We appreciate hearing from our community about ways we can continue to improve the experiences we provide.
Jose Mateo
2 years ago
5

Colton Chapin
2 years ago
2

Where do I start. My first psychiatrist ghosted me after my second sessionMy first therapist was forced into retirement and then I was left without any help for two monthsMy ex-wife's therapist had to chew out to Center in order to get them to figure Out what went wrong. 2end therapist quits after 3 sessions. And I still dont have my ESA letter and I was promised one in November of 2021. Now I am about to lose my apartment.

Response from the owner2 years ago
Hi Colton - thank you for sharing your experience. We encourage you to reach out to our Advocate Office to discuss the ways we can support you. You can reach our Advocate Office at (303) 504-6579 or at mhcd.org/advocate.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Recovery Center – WellPower

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Acacia Counseling
Denver, CO (303) 861-9378

Acacia Counseling

Acacia Counseling is a private rehab located in Denver, CO. Acacia Counselin... read more.
Denver Indian Health and Family Services
Denver, CO (303) 953-6600

Denver Indian Health and Family Services

Denver Indian Health and Family Services is a rehab located in Denver, CO. ... read more.
Crossroads at Grandview
Durango, CO (970) 403-0180

Crossroads at Grandview

Crossroads at Grandview is an outpatient facility that offers treatment for ... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?