MedMark Treatment Centers Cherry Hill

Baltimore, Maryland

1801 Cherry Hill Road
Baltimore, MD 21230

(410) 354-2800
3.2 (36 reviews)

About MedMark Treatment Centers Cherry Hill

MedMark Treatment Centers Cherry Hill, located in Baltimore, Maryland is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Heart icon Treatment

substance-abuse iconSubstance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Hand holding medical sign icon Clinical Services

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Phone icon Contact

Phone icon (410) 354-2800
Building icon

1801 Cherry Hill Road
Baltimore, MD 21230

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Reviews

3.2 (36 reviews)
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Google Rating

3.2 (36 reviews)
Gregory Hoddinott
6 months ago
5

Response from the owner6 months ago
Thank you so much for the kind review! We would love to hear what made this a good experience for you.
Michelle Mcneill
1 year ago
1

They are the rudest, most unprofessional place I've been to BESIDES starting point. Two weeks ago I transfered n still can't get a copy of my urines

Response from the owner1 year ago
We are sorry that you did not have a positive experience. Please contact our clinic director at (410) 354-2800 to discuss your issue further.
Britnie Pettis
2 years ago
1

They are posted to open at 4:30am there are days we stand in line in the rain outside of the building until 6:30 waiting to be dosed. They have no regards for the stability of the lives of their clients. The purpose of a MAINTENANCE program is to help clients achieve and maintain a normal stable lifestyle by providing them with their medication in a timely manor so they can go about the rest of their day without becoming sick from withdrawal symptoms. All week this week not one day did they open their doors on time, resulting in multiple people being late for work because they re not able to get their employees in on time.

Response from the owner1 year ago
Thank you for taking time to share this with us, we have provided your feedback to clinic leadership.
Jeremy Phillips
2 years ago
1

This is the worst methadone Program ever. They can t get a nurse to come in on time to medicate clients it makes people late for work daily basisAnd then when you complain about the problem they degrade you and insult you and call you names and these are not clients that are doing this but the receptionists

Response from the owner2 years ago
We are sorry to hear this and thank you for letting us know. We will check with the clinic leadership on this.
crystal orr
3 years ago
4

I love this program. With their help and my determination I've been clean for 12+ years.Mrs.Hope and Mrs.Michelle are superstars. The other nurses are awesome too(Lynette) I've never had an issue with my counselors, they've all worked with me.A few months back I had an issue and filed a grievance. The director called me back within 1 business day. She LISTENED to me and assured me thing would be taken care of. So far she's been true to her word.The only reason I deducted 1 star is the amount of times I've been switched back to liquid. I'd have preferred to stay on the 40mg wafers/diskettes even wetted. The liquid gives me such terrible GI issues and has my blood sugar #s skyrocketing. All I can hope is that one day they will bring them back or I find a clinic close that has them. I mean you already had to have 2 weeks or more of take homes, I don't see what the issue was.I recommend this clinic to anyone that asks me about where to go. I even recommend to people that used to go to the old building (Glass/Daybreak)

Kristin Phelps
3 years ago
5

Response from the owner3 years ago
Thank you for your review!
Corey Jones
3 years ago
4

Its ok

Response from the owner3 years ago
Thank you for taking the time to share.
Melissa Missy or Mimi Perry
3 years ago
2

I would have given them more stars until recently! For 1, Ms. Hope & Ms. Michelle are the backbone of this program & they alone deserve 5 stars each!!!! But they do not get the appreciation or recognition they deserve! We have to be to work at 6:00 am & get to program at 4:15 am, to be in line when they open at 4:30 am so we have enough time. Sadly, we are never out in time, because of either 1. The Urine Tech lady is never on time. Or 2. The nurse who is doing wafers, is not ready. We shouldn t have to wait til after 5-5:30 at times to get medicated or leave a urine. Now if you get Ms. Michelle, you re good! She is beyond professional, knowledgeable & has a heart! She actually cares about us. I have seen her do more then she should have to too. Mr. Michelle & Ms. Hope both deserve a raise! Ms. Hope, what can I say... she is amazing! She does everything! I have literally seen her do so many peoples jobs, from nurses to Counsler s to the Urine tech! When something needs to be done, she does it with no complaints! I don t know how she does it.Then, my most recent complaint, they put you on the 40 mg wafers, get you use to them, knowing they hold you longer & they also help me with my Spinal Stenosis, L Spine Disorder & more. Now, they are taking them! First they give us a paper saying we will still get the Wafers, but they will be put in water. I m fine with that! I don t sell my medicine (which is why they said they are doing this. So they bad few mess it up for all) & I put my wafers in O.J or Sunny D anyways at home, so no big deal, but then the nurse tells me No, you will get this, (while pointing to the liquid, pink Methadone) a pink liquid methadone .So now, here I am, a month to find a new doctor so I can keep my wafers & not go back to something that 1. Didn t hold me. 2. Made me throw up almost daily! 3. Didn t help my physical disabilities like the wafers do. In the past I ve had to be on many different western meds, but now only on my methadone & medical cannabis (I have my medical cannabis card!) no western meds at all!!!Another complaint, recently, I received 3 call backs, 3 months in a row! I asked the program to please not do a call back this one particular month, because I was going to be in N.Y again helping my friend & I would be there all month. I was there 3 months total. Her father passed & she had to go to Fl for 3 months... anywho, they still gave me a callback! I had to pay $74 in tolls! I even showed the nurse & my counselor the toll receipts from N.Y, N.J, DE & MD! For someone whose been clean as long as I have, you would think they d treat me like a human, but nope.... only a handful of people there show us respect! There are a few good counselors like Mr. Rob, Mr. Page, we use to have Ms. Reese & Mr. John & Ma. Rusty & Ms. Judy & Ms. Charity (miss them!) & a few others.

Jon Kight
3 years ago
1

your dose is constantly watered down, there is no reason why a 110mg dose should only hold you for 4 hours then your in hard withdraw. they have to make due with half staff cause most of the nurses dont show up. you go early to make it to work having to get in line at 3am cause people who don't work show up early and then you have to wait for the urine tech or counselors to show up so you still end up late for work. they need to get it together cause its its your constantly being ripped off

Response from the owner3 years ago
We strive to deliver the best care possible to all our patients. A proper dose in methadone treatment is different for each patient. During the first stages of recovery, we ll ask clients to visit the clinic every day. A physician will work with clients to find a dosage that relieves withdrawal symptoms. We value your feedback and want to thank you for taking the time to share it. Please contact our customer care team at (410) 354-2800 to discuss your experience further.
Benjamin Buchheister
4 years ago
5

Are you accepting new paitents? I need help and have medatar insurance.

Jennifer Gauss
4 years ago
1

Worst clinic I have ever had to deal with. IF YOU HAVE A JOB DO NOT...I MEAN DO NOT GO TO THIS PLACE IF YOU HAVE TO BE AT WORK ANY TIME IN THE MORNING BEFORE 8 OR 9. They say you have to show documentation that you have a job to come early, but they do not follow thru and allow anyone to come in when they open and there is a line of people who do not work and cause other people to be late. Not only this, there is usually only one ortwo nurses in the morning because they are always late as well as almost all the counselor and they expect you to be late for work to sit and wait for these people. It's a joke...they do not care if people are trying to get their life back on track, they care about getting paid and taking as many patients as possible even when this place is already overcrowded.

Response from the owner4 years ago
Thank you for sharing this feedback so we can look to improve our services. Please reach out to the Treatment Center Director to address any additional issues or concerns.
Jonny Mic
4 years ago
4

Staff is very nice place is clean. Way better than the old place.

Response from the owner4 years ago
Thank you for the review!
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