Medical City Green Oaks Hospital

Dallas, Texas

7808 Clodus Fields Drive
Dallas, TX 75251

(972) 991-9504

About Medical City Green Oaks Hospital

Medical City Green Oaks Hospital, in Dallas, Texas is a behavioral health center that treats youth and adults with substance abuse and acute or chronic psychiatric co-occurring conditions. They offer inpatient, partial hospitalization and outpatient services and accept patients who have been recently discharged from drug rehab centers.

The inpatient program offers 24-hour care for their patients every day of the week. This gives them a structured environment away from the day-to-day stressors in their lives while undergoing therapy sessions. Recreational therapy is implemented throughout the week, along with group therapy and medication management.

The outpatient programs are less intensive and offer in-person or virtual sessions. These include individual therapy, group therapy, psychoeducation, relapse prevention and learning life skills.

Medical City Green Oaks Hospital accepts most major insurance providers, such as Aetna, BlueCross BlueShield, Humana, United Healthcare and others. Contact your provider to verify coverage because out of network benefits can vary.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

elderly iconElderly program

military-hat iconMilitary program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

lgbtq iconLGBTQ program

House check icon Settings & Amenities

  • private iconPrivate setting

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (972) 991-9504
Building icon

7808 Clodus Fields Drive
Dallas, TX 75251

Call Now - Help is Available
Get Help Now - 214-390-3921
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Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Reviews

2.4 (309 reviews)
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Google Rating

2.4 (309 reviews)
Melody Oakes
1 month ago
5

Coordinating patient needs has been an easy and smooth experience with Green Oaks. The clinical staff respond quickly with patient follow-ups, any needs, and medical records. The Green Oaks staff were also transparent with treatment durations, which helped with aftercare transitions. I look forward to continue working with them regarding future patients.

Response from the owner1 month ago
We truly value your feedback, thank you for taking the time to leave a rating.
Shannon Boisjolie
2 months ago
5

It s sad to see all the awful reviews about Medical City Green Oaks. This hospital was a wonderful place that helped me tremendously. I was there for Postpartum depression and severe anxiety, also dealing with the death of my little brother. I wasn t handling any of it well. His death and my daughter s birth happened all within two weeks. I voluntarily went in for treatment. The entire staff was kind, caring, supportive and willing to help. I was admitted and put on Adult 4. A very nice Mental Health Tech named Miles, recognized that I didn t belong on that unit, so he moved me ASAP, to Adult 7. I was treated very kindly by everyone who worked on Adult 7. They treated me with respect, compassion and kindness. When I was upset and crying, they talked to me. I wish I could remember everyone s name who worked there and who I came in contact with, because they deserve recognition for their hard work and kindness. Avery, Lyndon, Chris, Delia, Shimmy, Kasi, Appolonia, Peter, Zoryana, Nelson, Goodson, Fred, Katherine, Sulemon, Mary, Dr. Butler, Dr. Uddin, Rochelle, Amy (all the people who lead groups!!) Miles, Shannon, Layton. Everyone who worked Adult 7 . The staff is very kind. They are not there to attack you, they are there to help you. And will treat you as you treat them. My stay helped me a lot and I can t thank the staff enough!!!

Response from the owner2 months ago
Thank you for your review of Medical City Green Oaks Hospital! We take pride in serving the Dallas community and appreciate you taking the time to write such a kind review. We will be sure to pass it along to our staff.
Bidauri Perez
2 months ago
1

I was here for about a week or two. It's bad, you'll lose a lot of weight, the food is pretty awful, there's bed bugs even though they say there not any, there's no therapy that's offered and there's nothing to do besides play card, Uno or watch TV. They do have some small classes where they talk about mental health and stuff like that but me and most of the other people didn't really care if I'm being honest. All and all, this place sucks and if I get sent back here because of my review I'm done for.

Response from the owner2 months ago
We are sorry to hear of this experience in our Medical City Green Oaks Hospital and would like to look into this further. Please call Stephanie Haynes, the patient advocate at 972-770-0853 so that we can get further information to address the situation.
Samuel
2 months ago
1

I couldn't stand this place. I was placed in the unit "Adult 7" and the psychiatrists and doctors did NOTHING to actually benefit anyone. I never saw anyone get to speak to a psychiatrist, a doctor will check on you for your physical health but this place is HORRIBLE for mental health problems. I came in with no history of being suicidal, I asked to stay briefly and they lied to me so many times, lied to my family and almost made me lose trust in my own family because they lie so much to you. The only workers I can really appreciate there were Lyndon, Sierra, and Avery. They were kind, helped me get the people I needed when I needed them and make me feel much more calm here. I couldn't not stand the doctors or anyone else. Dr. Bodauch told me straight to my face "what if you're lying and you go home and kill yourself?"Please do not go here, not only did it make me feel worse, but worried my family even more with me being here.

Molly Marie Richards
2 months ago
1

Someone who comes in here for suicidal ideation or a suicide attempt is almost guaranteed to feel even worse coming out than going in. Food is terrible, staff are largely rude, communication is poor, and there is no "therapy" other than 2-3 hours of bingo sessions and mental health "classes" where one of the staff drones on to a room that is almost 80% asleep. People who come in here span a range of diagnoses and education levels but they talk to patients like they're 2nd graders, and mentally disabled ones at that. Most of the time is just mindlessly spent watching television for 9-12 hours a day because that's all there really is to do.

Response from the owner2 months ago
Our Medical City Green Oaks Hospital truly values your feedback, and we are sorry to hear about this experience. Please contact our Patient Advocate, Stephanie Haynes at 972-770-0853 so that we may work to make the situation better. Thank you.
Geovanie Hernandez
3 months ago
1

thanks a lot for the PTSD

Response from the owner2 months ago
We are sorry to hear of this experience in our Medical City Green Oaks Hospital and would like to look into this further. Please call Stephanie Haynes, Patient Advocate at 972-770-0853 so that we can get further information to address the situation.
Saul Solache
3 months ago
5

Response from the owner3 months ago
Thank you for leaving a 5-star review! We are committed to the satisfaction of our patients, and this feedback will help us continue to improve our services.
Lonnie Littleton
3 months ago
5

Rex Davis
3 months ago
1

do not come here if you are lgbt, horrible treatment of trans patients. truly causes more issues rather than helping them.

Response from the owner3 months ago
Hello, we'd love to learn more about your experience so we can identify any concerns you may have. Please contact our Patient Advocate, Stephanie Haynes at 972-701-3673. We look forward to hearing from you.
Emily Betts
3 months ago
5

After being in this industry a few years- I know inpatient can be a daunting experience however, Green Oaks has gone above and beyond to reassure families and patients in need ofhospitalization by providing education and expectations before admitting.

Response from the owner3 months ago
Thank you for your review of Medical City Green Oaks Hospital! We take pride in serving the Dallas community and appreciate you taking the time to write such a kind review. We will be sure to pass it along to our staff.
Kevin Althouse
3 months ago
5

I've been at Green Oaks several times in the past year and always requested to be put on Dr. Ronnie Pollack's caseload and to be put on Adult 5. The staff there showed me a lot of love and were the best.

Response from the owner3 months ago
Thank you for taking the time to leave your feedback. We will be sure to pass your comments along to the unit 5 staff and Dr Pollard!
Archie Belluchi
3 months ago
5

I don't know what all the bad reviews are about. Its never a good thing to experience mental health issues, but this place has helped me no matter what situation I was in. I really think this is the best place in the DFW area for treatment. Dont listen to the bad reviews. They will also make sure you have a safe place to go upon discharge. Unlike some places that just kick you out. Thanks Green oaks for everything.

Response from the owner3 months ago
Thank you for your review of Medical City Green Oaks Hospital! We take pride in serving the Dallas community and appreciate you taking the time to write such a kind review. We will be sure to pass it along to our staff.
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