Mayo Clinic Health System

1221 Whipple Street
Eau Claire, WI 54703

Mayo Clinic Health System WI 54703

About Mayo Clinic Health System

Mayo Clinic Health System is located in Eau Claire, Wisconsin. They look to offer innovative, effective, evidence based psychiatry, psychology and addiction treatment services for those in need. They provide inpatient and outpatient services for clients in need.

They have board certified psychiatrists, licensed psychologists and counselors as well as licensed clinical social workers LCSWs, marriage and family therapists, and clinical substance abuse counselors.

Here you can get inpatient and outpatient psychiatric services like a physician evaluation, medication management and education, plus psychology services like testing and diagnostic evaluations, and psychological counseling in an individual, family, couple, or group setting.

They also have a Transitions Program. This is a partial hospitalization program (PHP) that lands in the middle of typical outpatient and full hospitalization therapy services. The main focus of the PHP program is dialectical behavior therapy or DBT which has demonstrated benefits for a range of psychiatric issues.

The PHP program runs Monday to Friday and your length of time there will depend on your situation. It involves an instructional lecture, DBT skills and application training, individual and group therapy, medication safety and management and family meetings.

Their addiction counseling provides an assessment, individual, family or group therapy sessions with certified addiction counselors, education groups and continued counseling care if needed. This program also offers a psychiatric assessment, medication management, and detoxification, referrals elsewhere if needed, plus help with follow up phone care.

Latest Reviews

Jon Vermeire
2 weeks ago on Google
2
I was disappointed To get only a few hours notice of appointment cancellation, I had been waiting 3 weeks. The reason being provider is not in. Also cant understand neurologist and they wont give Me a different one. Will probably go somewhere else
Trishell Lovelace
1 month ago on Google
2
Used to be the best hospital in Eau claire years ago bouyyy how things have changed . Took my daughter in the emergency for dehydration and was there for 5 hrs!! No IV fluids was ever given just blood test that never showed anything. A complete waste of time there is nothing urgent about this place !
J V
1 month ago on Google
1
Waited in the ER for 3 hours. Was taken back into a room that was extremely cold and waited there for another 5 hours to actually see someone that could do something. Wasn t offered any food or water the entire 8 hours I waited.

Location

Accepted Insurance

Mayo Clinic Health System works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment or psychiatric services. The inpatient behavioral health unit is designed to help the patient benefit from evaluation and short-term treatment in a hospital setting. Their daily programming is called Skillful Living, based on the program of Dialectical Behavior Therapy.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. Mayo Clinic offers Transitions, a partial hospitalization program that offers an alternative to hospitalization for adults with severe psychiatric illnesses and need an intensive treatment than traditional outpatient. The program utilize dialectical behavioral therapy and other evidence-based approaches.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 7632

Contact Information

Phone icon (715) 838-3311
Building icon

1221 Whipple Street
Eau Claire, WI 54703

Edited by:
Courtney Myers, MS

Reviews of Mayo Clinic Health System

3/5 (175 reviews)
1
Staff
1
Amenities
1
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1
Value
1
Cleanliness
5
79
4
8
3
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2
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77

Reviews

1
A joke

We had a bipolar family member admitted via a chapter for a manic episode where she was a danger to herself and others. They released her while she was still (and currently is still) unable to control her mood or make a decision. She is still manic and thinks she has super ... Read More

Jess T.
Reviewed on 10/4/2023
5

This is the best hospital for inpatient care, they saved my life. I'm deeply thankful for the professional care that they offer in every department.

Reviewed on 2/25/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Jon Vermeire
2 weeks ago
2

I was disappointed To get only a few hours notice of appointment cancellation, I had been waiting 3 weeks. The reason being provider is not in. Also cant understand neurologist and they wont give Me a different one. Will probably go somewhere else

Trishell Lovelace
1 month ago
2

Used to be the best hospital in Eau claire years ago bouyyy how things have changed . Took my daughter in the emergency for dehydration and was there for 5 hrs!! No IV fluids was ever given just blood test that never showed anything. A complete waste of time there is nothing urgent about this place !

J V
1 month ago
1

Waited in the ER for 3 hours. Was taken back into a room that was extremely cold and waited there for another 5 hours to actually see someone that could do something. Wasn t offered any food or water the entire 8 hours I waited.

Kraken
1 month ago
1

Corporate garbage system

Chelsey Kendzior
2 months ago
1

Was coughing for 3 weeks, this Saturday would've made it a month.Was seen twice last week in urgent care. They did not test me for anything, how ever they did give me an x-ray (I'll give the credit where it's due) ... they told me I just had a nasty virus. That very same night I got a stabbing pain in my side, so I went in again the next day. They again didn't test me for anything but said I tore a muscle in my ribs... I've called the nurse line multiple times to inform them the pain has worsened and I was now catching fevers. They suggested lidocaine patches and biofreeze and that I come in AGAIN. 3rd time. Lord knows when you're feeling as bad as I have been, we just love going to the doctor over and over and over again!! (Sarcasm)Today I went to marshfield clinic, and off the bat the nasal swabbed me, did blood work, took EKG's and x-rays. the pain I've been feeling is very much so pneumonia and has been. I was treated and already feel better. Will never go back to Mayo again..Also, the operators when you call the main phone number , are ridiculously rude.

Bernadette Werner
2 months ago
5

The doctors & staff at Mayo took excellent care of my brother as he fought liver & kidney failure & they did do with kindness & patience. I'll always be grateful.

Robert Feinstein
2 months ago
5

Been treated Great at Barron, Eau Claire and Rochester Mayo. Love Mayo Hospital.

Kyle Mueller
3 months ago
1

I was so pleased with everything up until now. Everyone was so friendly and willing to help and now I can t so much as get a simple form filled out or be transferred to the surgeons voicemail. So much for please call if you need anything at all All you get is an operator that doesn t know what they re doing and just says oh we can t do that or we can t give that out

David Sampson
3 months ago
1

Stay away from this place! Doctors and nurses are extremely rude, and act like you're a nuisance, when you go to ER. The wrong hospital closed down in Eau Claire. Terrible people. Even if I was dying, I'd try to get to the Twin Cities. They don't care about you. Just your insurance, so they can get paid.

idk animations
3 months ago
1

Dread talking to the operator and front desk, incredibly rude.

Kaitlyn Johnson
3 months ago
1

They lost my business. Also "you're not crying enough to be in as much pain as you say you are," is the perfect comment to a patient in distress in the ER. Push medication after medication. They won't keep their word. If you're uncomfortable taking a medication when there are plenty of alternatives, it's that medication or nothing. It's as if no other option exists. Your health is not #1 here.

Lawrence Allen Gorton SR (Paster Larry)
3 months ago
5

The best place to go to go see a good Doctor lf you need one and they have special doctors for things also.....

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