Marshall Pickens Hospital – Greenville Memorial

701 Grove Road
Greenville SC, 29605

Marshall Pickens Hospital - Greenville Memorial SC 29605

About Marshall Pickens Hospital – Greenville Memorial

Prisma Health’s Marshall I. Pickens Hospital is in Greenville, South Carolina. It provides behavioral health care services for minors and adults. They provide age-specific inpatient treatment, partial hospitalization and general outpatient programs, and aftercare services. There’s specialized support for women, seniors, and those with co-occurring addictions and mental health disorders.

Their inpatient program provides 24-hour care for clients who require the most intensive level of support and supervision. A multi-disciplinary team of providers oversees every aspect of care, performing assessments and managing medication to optimize your comfort. You’ll get an individualized treatment plan, which may include individual, family, and group counseling sessions.

You can transition into outpatient care once they complete their inpatient treatment or enter the program directly. These services help clients take a deeper look at the root issues affecting and contributing to their condition, including any triggers and co-occurring disorders. Varying levels of care are available that vary in intensity and frequency of visits. These include individual, group, and family counseling, medication management, addiction education, and life skills training. You can also attend programs that focus on subjects such as managing anger, stress, and transitions. Their aftercare program includes referrals to outside specialists who can offer continued support after discharge.

They work with most commercial insurance providers. They also accept Medicare and Medicaid. Confirm your coverage with your individual provider as out of network benefits may vary.

Latest Reviews

Juanita Boyter
1 month ago on Google
5
This is NOT a hotel or a vacation, in order for the program to work you have to be willing to work. Go to every single class , be honest with yourself and your care team . Patients should NOT have to deal with outside family or friends demanding phone calls. I understand if you are concerned but sometimes you have to trust the process. I will always say staying here and working the program saved my life. I was a better person for the tools I was taught to use. Many people come in and expect five star dining , maid service and to be allowed to sleep all day or not attend the classes. The ones who work the program and are their own advocate will reap the benefits.
Robert Reid
1 month ago on Google
1
Do NOT allow your kids to go here unless you feel like they need to be treated like inmates. They are not helping these kids treating them as such. These are kids that need help and not juvenile delinquents. Only 1 or 2 nurses genuinely care about trying to help them. The others are rude and need to learn individualized care and show some of these kids some compassion. They do not help the ones that genuinely need help. It is a failed system there. That s why they have so many kids coming back time and time again. It should be exposed and shut down. If I could give zero stars for them I would. Please do not let them put ur kid in here.
Bethanie Vaughn
1 month ago on Google
1
I asked for some mental health and when they showed me to my room the bathroom had urine all in the floor and walls. As soon as I went to lay down I was eye to eye with boogers on the wall, so I look around at the rest of the room and boogers everywhere I even had a staff member tell one of the dr trying to get me to stay that it smells like urine as soon as she walked up to my room door and it was unexplainable. Gum was stuck all over there was crayons and markers all on the walls. I was put with drug addiction when I needed MENTAL HELTH NOT REHAB! One of the staff members where sagging had and AirPod in listening to music where hospital socks with crocs I thought he was a patient at 1st sight. Food was SO BAD kitchen was nasty. I could keep going .

Location

Accepted Insurance

Marshall Pickens Hospital – Greenville Memorial works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Clients engaged in a rehab aftercare program are in a more advanced stage of recovery. Many have already completed inpatient detox and/or rehab and have returned to their home, workplace, and community. Rehab aftercare services are designed to support clients' recovery over the long term and typically include a broad portfolio of resources, such as peer coaching and 12 step program induction. Clients may collaborate with their case manager and care team to create their care plan.
12-step icon12-Step
Persons engaged in a 12 step program regularly attend group meetings in their communities, though online sessions are becoming increasingly popular. 12 step recovery is rooted in spiritual principles that enable participants to address the root causes of addiction and to foster self-awareness, compassion, acceptance, and accountability. Peer sponsors support participants as they work through the steps of recovery. Most programs are non-denominational, but specialized formats, including the faith-based Celebrate Recovery! format, are available.
sober-living iconSober Living Homes
A sober living home in South Carolina is a substance-free environment for individuals who are recovering from drug or alcohol abuse. Since these settings do not provide treatment services, they are not covered by insurance. However, your treatment provider may be able to offer financial support if you need assistance with rent payment. They may also refer you to a men's or women's sober living home that offers sliding scale fees.
partial-hospitalization iconPartial Hospitalization Program
As a short-term option, a partial hospitalization program (PHP) provides an intensive rehab option for individuals with acute symptoms. PHP treatment focuses on management without requiring 24-hour care. During PHP treatment, you may engage in behavioral therapy services, psychoeducation, and periodic evaluations conducted by licensed professionals. The duration of a partial hospitalization program can average 90-130 days based on your progress. Insurance coverage may vary, but many providers offer full or partial coverage for PHP.
medically-assisted-detox iconMedically Assisted Detox
Withdrawing from addictive substances, like alcohol, benzodiazepines (like Xanax), or opioids, occurs during the detox process. Since this process can have uncomfortable and even dangerous side effects, the mission of a medically assisted detox is to provide an expert medical team to help monitor your health around the clock. They will work to keep you as safe and comfortable as possible, administering necessary medications to alleviate any withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Contact Information

Phone icon (864) 455-8988
Building icon

701 Grove Road
Greenville SC, 29605

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Reviews of Marshall Pickens Hospital – Greenville Memorial

2.4/5 (54 reviews)
4
Staff
3
Amenities
1
Meals
4
Value
3
Cleanliness
5
13
4
8
3
3
2
2
1
35

Reviews

4
Review

Dr. Turner is awesome. All of the staff was very helpful, but Dr. Turner really helped my family member. She was off for a few days while my family was there, and it wasn't until she returned and dug into my family members' care that I saw an improvement. Two to three days a ... Read More

M Y.
Reviewed on 7/17/2024
1

Besides having terrible service and being unable to give proper treatment beyond medication, they don’t know how to communicate with their patients or family members. They are rude and often disrespectful. Avoid coming here.

Reviewed on 3/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (52 reviews)
Juanita Boyter
1 month ago
5

This is NOT a hotel or a vacation, in order for the program to work you have to be willing to work. Go to every single class , be honest with yourself and your care team . Patients should NOT have to deal with outside family or friends demanding phone calls. I understand if you are concerned but sometimes you have to trust the process. I will always say staying here and working the program saved my life. I was a better person for the tools I was taught to use. Many people come in and expect five star dining , maid service and to be allowed to sleep all day or not attend the classes. The ones who work the program and are their own advocate will reap the benefits.

Robert Reid
1 month ago
1

Do NOT allow your kids to go here unless you feel like they need to be treated like inmates. They are not helping these kids treating them as such. These are kids that need help and not juvenile delinquents. Only 1 or 2 nurses genuinely care about trying to help them. The others are rude and need to learn individualized care and show some of these kids some compassion. They do not help the ones that genuinely need help. It is a failed system there. That s why they have so many kids coming back time and time again. It should be exposed and shut down. If I could give zero stars for them I would. Please do not let them put ur kid in here.

Bethanie Vaughn
1 month ago
1

I asked for some mental health and when they showed me to my room the bathroom had urine all in the floor and walls. As soon as I went to lay down I was eye to eye with boogers on the wall, so I look around at the rest of the room and boogers everywhere I even had a staff member tell one of the dr trying to get me to stay that it smells like urine as soon as she walked up to my room door and it was unexplainable. Gum was stuck all over there was crayons and markers all on the walls. I was put with drug addiction when I needed MENTAL HELTH NOT REHAB! One of the staff members where sagging had and AirPod in listening to music where hospital socks with crocs I thought he was a patient at 1st sight. Food was SO BAD kitchen was nasty. I could keep going .

Megan Miller
2 months ago
1

I dont know about the adult facilities, but when i stayed in the teenager wing it was one of the worst experiences ive had. I stayed for just under 2 weeks, wasnt allowed to call my family except once a week. Diagnosed with ptsd, skitzophrenia, depression, insomnia and anxiety. They took me off all psych medication and replaced it with melatonin. I had wounds on my arms and the doctor, in a matter-of-fact voice, told me ya know, nobody s gonna love you with those on your arm. Youre a pretty girl and youre ruining that. I didnt even know who to tell because at the time i thought she was in charge in that wing. I just faked being ok and getting oh-so-much better until they signed my release papers. Same doctor took me to their padded room, opened the door, and told me if i didnt start showing improvement i would have a short stay in there. Essentially implying get better or ill lock you in this tiny room with yellowing padding all over. We dont do better because this place helped, we fake it so we dont have to go back.For the love of everything, dont send your kids here. Even the little kids i passed in the hallway all kept their heads down, looked tired and sad, and were shouted at if they spoke or stepped out of line.And they do give you radios, as one of the final rewards for getting better . The final reward is a day with your family. You have to show improvement in their eyes, otherwise its silence and staying in your room until group therapy where youre not allowed to speak to the other patients.

Jonas Lindemann
2 months ago
1

wouldn't give me information on how to visit my wife, told me I needed her ID number which I was never provided with and was told that she needs to tell me her number but won't let her contact me

Laura Gorton
2 months ago
1

Our Son is a patient here right now and I'm not impressed. He was put here involuntary on August 20, 2024 after an ER visit at Oconee. He called us every day 2 times a day. We were told that he'd be coming home on Monday. He called us Monday morning 8-26-24 and then we had a family meeting at 1:00. Then we were told that he wouldn't be coming home that day. Since that day our Son has stopped calling us. We don't know if they aren't allowing him to call us or he just don't want to. He also was calling us until he got a roommate. The nurses say he's doing good. The doctor however said otherwise. She said that she doesn't know when he'll come home. This isn't right that we can't even talk to our son. We have no idea what is going on and we want our son home. He was supposed to come home Monday.

A Leaf
3 months ago
5

Was released Aug 2nd 2024 after staying 11 days due to a suicide attempt. I was the definition of involuntary admission. Would only quote my name D.OB. and last 4 of social to emergency room nurses, demanded to be released in North wing and was rapidly put in the back room for more "intensive cases. I found my room sparse yet spacious. Was so against having any form of attention( vitals medication etc) that I used the two chairs to form a barricade and hunkered down in the corner of the room. I remained like this for two days refused food refused to leave the room and slept. When I realized my behavior was paranoid( which I'm not) and was getting no further towards release I decided to come out not to engage but to show I was normal. In doing so another patient was able to make me laugh. Finally having a smile when my psychiatrist came by and asked what could be done I tried to give them a problem that to me seemed unsolvable. Can you take away my nightmares? I was shocked when they said yes. More so when they followed through. After that I decided to shift my perspective and not see it as a jail, but instead as a place that taught structure stability and above all hope. as I worked with my doc, and began to conversate with the nurses as human beings and not wardens, I saw the care kindness and patience they had. I began to emulate this behavior and connected with other patients. I can say by the time I was discharged I felt like I was leaving my family hugs and best wishes, even the cafeteria staff had become close and said they would miss me. I went in not realizing how desperately I needed help and left not fixed,as that is a long journey , but ready. Ready to strive ready to live ready to heal. Give this place a real chance trust that they aren't working to keep you in but are wanting to give you tools to get out. I've made lifelong friends here shared in pain joy fear and hope with people who are some of the strongest and kindest I've ever met. I'm now facing the road ahead and am admittedly a bit scared, but confident i have the ability to over come.To those who wonder, I was diagnosed with three mental illnesses severe MDD chronic recurring PTSD and BPD. Individually any one of these are crippling,one isn't even curable, but I know even against these odds I'm capable of not just living but living happily and finally experiencing a truly whole life. Thank you to everyone, the staff my fellow patients and all others. Without your help support and love I would have never had what I have now, hope ,and a smile.

Maria Tomas miguel
3 months ago
5

Mauer rururuer
6 months ago
1

i was committed to the long term ward for five months when i was 10-11. absolutely zero theraputic or psychological benefit whatsoever, the ward functioned essentially like a residential SPED class. we had a group therapist come in once. i don't recall ever having individual therapy (or being alone) for the duration of my stay.had blood work done in the middle of the night by medical students multiple times without parental consent, which has left me with a deathly fear of needles.

Max M
9 months ago
1

You can expect nothing but worsened mental health after staying in the 'care' of this hospital. I was 'treated' for anorexia in 2022 and was pumped full of medication that made me paranoid and depressed, treated like a child, and degraded by the doctor assigned to my case.

Rachel Fields
10 months ago
5

I (23, female) went to Marshall Pickens after an attempt on my life six months ago. I have struggled with my mental health and ptsd since I was a child, and have been in and out of therapy and hospitalized twice as a result.After being in a psychiatric unit in Virginia a year ago and receiving the awful level of care that I did, I must say that I actually received the help I truly needed. I got the diagnoses I d been seeking and the medication that I needed. The wings were relatively small in patient numbers which allowed us to get the care we needed as well as form bonds with those around us. A huge plus, was having an outdoor area and activities to do outside of the hall. Per my last psychiatric visit in a different state, we had nothing of the sort and were in the same three rooms all day; versus here, where you were given and encouraged to have enrichment times outside of your room. Another massive difference from my last stay was having visiting hours where friends and family could come see you. Compared to my last time in a psychiatric unit, I felt like a human being in this hospital versus the one in my home state where I felt like a chore.Staff were kind and ready to listen when wards needed someone. The technicians who work directly with patients all day on the unit were so kind and easy to talk to. My psychiatrists and doctors were incredibly kind and understanding, giving me the attention I needed and listening to my concerns. The activity leaders were absolutely amazing as well; Miss Amy in her particular made such a positive difference in my stay with her music therapy classes and outside of them with one on one therapy. Another plus was that my caseworkers were incredibly kind and involved throughout the entire process, letting me know that I have a personal advocate inside the hospital. I am truly grateful for the staff and the care they gave me.My only complaint (and I think this can be said about any hospital facility in the USA) is that the food was not very nutritious or varied especially for those of us with dietary restrictions. But again, Marshall Pickens gave me a new chance at life with a new perspective and they helped put me on a positive path that I would have never considered for myself previously. Thank you to all the staff there: you made a difference in my life.

Kins !
11 months ago
1

I came here when I was 6. It s a long time ago but it was the worst experience of my life. treated like a lab rat and an animal. Prepare to be covered in bruises from the amount of blood work they do. I have lots of trauma from my experience. Left in worse shape than when I went in. I would never, ever, ever in this world recommend this to anyone who wants to be in any sort of positive mental capacity.

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