Marshall Pickens Hospital – Greenville Memorial

Greenville, South Carolina

701 Grove Road
Greenville SC, 29605

(864) 455-8988

About Marshall Pickens Hospital – Greenville Memorial

Prisma Health’s Marshall I. Pickens Hospital is in Greenville, South Carolina. It provides behavioral health care services for minors and adults. They provide age-specific inpatient treatment, partial hospitalization and general outpatient programs, and aftercare services. There’s specialized support for women, seniors, and those with co-occurring addictions and mental health disorders.

Their inpatient program provides 24-hour care for clients who require the most intensive level of support and supervision. A multi-disciplinary team of providers oversees every aspect of care, performing assessments and managing medication to optimize your comfort. You’ll get an individualized treatment plan, which may include individual, family, and group counseling sessions.

You can transition into outpatient care once they complete their inpatient treatment or enter the program directly. These services help clients take a deeper look at the root issues affecting and contributing to their condition, including any triggers and co-occurring disorders. Varying levels of care are available that vary in intensity and frequency of visits. These include individual, group, and family counseling, medication management, addiction education, and life skills training. You can also attend programs that focus on subjects such as managing anger, stress, and transitions. Their aftercare program includes referrals to outside specialists who can offer continued support after discharge.

They work with most commercial insurance providers. They also accept Medicare and Medicaid. Confirm your coverage with your individual provider as out of network benefits may vary.

Dollar icon Payment Options

  • self-pay iconSelf-pay options
  • medicare iconMedicare
  • medicaid iconMedicaid
  • shield-cross iconPrivate Insurance
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare

Clients engaged in a rehab aftercare program are in a more advanced stage of recovery. Many have already completed inpatient detox and/or rehab and have returned to their home, workplace, and community. Rehab aftercare services are designed to support clients' recovery over the long term and typically include a broad portfolio of resources, such as peer coaching and 12 step program induction. Clients may collaborate with their case manager and care team to create their care plan.

12-step icon12-Step

Persons engaged in a 12 step program regularly attend group meetings in their communities, though online sessions are becoming increasingly popular. 12 step recovery is rooted in spiritual principles that enable participants to address the root causes of addiction and to foster self-awareness, compassion, acceptance, and accountability. Peer sponsors support participants as they work through the steps of recovery. Most programs are non-denominational, but specialized formats, including the faith-based Celebrate Recovery! format, are available.

sober-living iconSober Living Homes

A sober living home in South Carolina is a substance-free environment for individuals who are recovering from drug or alcohol abuse. Since these settings do not provide treatment services, they are not covered by insurance. However, your treatment provider may be able to offer financial support if you need assistance with rent payment. They may also refer you to a men's or women's sober living home that offers sliding scale fees.

partial-hospitalization iconPartial Hospitalization Program

As a short-term option, a partial hospitalization program (PHP) provides an intensive rehab option for individuals with acute symptoms. PHP treatment focuses on management without requiring 24-hour care. During PHP treatment, you may engage in behavioral therapy services, psychoeducation, and periodic evaluations conducted by licensed professionals. The duration of a partial hospitalization program can average 90-130 days based on your progress. Insurance coverage may vary, but many providers offer full or partial coverage for PHP.

medically-assisted-detox iconMedically Assisted Detox

Withdrawing from addictive substances, like alcohol, benzodiazepines (like Xanax), or opioids, occurs during the detox process. Since this process can have uncomfortable and even dangerous side effects, the mission of a medically assisted detox is to provide an expert medical team to help monitor your health around the clock. They will work to keep you as safe and comfortable as possible, administering necessary medications to alleviate any withdrawal symptoms.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

elderly iconElderly program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

lgbtq iconLGBTQ program

military-hat iconMilitary program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private-room iconPrivate rooms

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Phone icon Contact

Phone icon (864) 455-8988
Building icon

701 Grove Road
Greenville SC, 29605

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Get Help Now - 803-575-2354
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Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Reviews

2.4 (54 reviews)
Rehab.com icon Rehab.com (2)
Google icon Google (52)
Accomodations & Amenities
3
Meals & Nutrition
1
Treatment Effectiveness
4
Admissions Process
4
Staff & Friendliness
4
Cleanliness
3
Value for Cost
4
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
4
Review

Dr. Turner is awesome. All of the staff was very helpful, but Dr. Turner really helped my family member. She was off for a few days while my family was there, and it wasn't until she returned and dug into my family members' care that I saw an improvement. Two to three days a ... Read More

M Y.
Reviewed on 7/17/2024
Accomodations & Amenities
3
Meals & Nutrition
1
Treatment Effectiveness
4
Admissions Process
4
Staff & Friendliness
4
Cleanliness
3
Value for Cost
4
1

Besides having terrible service and being unable to give proper treatment beyond medication, they don’t know how to communicate with their patients or family members. They are rude and often disrespectful. Avoid coming here.

Reviewed on 3/6/2019
Overall Experience
Date Submitted

Google Rating

2.4 (52 reviews)
Jonas Lindemann
1 month ago
1

wouldn't give me information on how to visit my wife, told me I needed her ID number which I was never provided with and was told that she needs to tell me her number but won't let her contact me

Laura Gorton
1 month ago
1

Our Son is a patient here right now and I'm not impressed. He was put here involuntary on August 20, 2024 after an ER visit at Oconee. He called us every day 2 times a day. We were told that he'd be coming home on Monday. He called us Monday morning 8-26-24 and then we had a family meeting at 1:00. Then we were told that he wouldn't be coming home that day. Since that day our Son has stopped calling us. We don't know if they aren't allowing him to call us or he just don't want to. He also was calling us until he got a roommate. The nurses say he's doing good. The doctor however said otherwise. She said that she doesn't know when he'll come home. This isn't right that we can't even talk to our son. We have no idea what is going on and we want our son home. He was supposed to come home Monday.

Megan Miller
2 months ago
1

I dont know about the adult facilities, but when i stayed in the teenager wing it was one of the worst experiences ive had. I stayed for just under 2 weeks, wasnt allowed to call my family except once a week. Diagnosed with ptsd, skitzophrenia, depression, insomnia and anxiety. They took me off all psych medication and replaced it with melatonin. I had wounds on my arms and the doctor, in a matter-of-fact voice, told me ya know, nobody s gonna love you with those on your arm. Youre a pretty girl and youre ruining that. I didnt even know who to tell because at the time i thought she was in charge in that wing. I just faked being ok and getting oh-so-much better until they signed my release papers. Same doctor took me to their padded room, opened the door, and told me if i didnt start showing improvement i would have a short stay in there. Essentially implying get better or ill lock you in this tiny room with yellowing padding all over. We dont do better because this place helped, we fake it so we dont have to go back.For the love of everything, dont send your kids here. Even the little kids i passed in the hallway all kept their heads down, looked tired and sad, and were shouted at if they spoke or stepped out of line.And they do give you radios, as one of the final rewards for getting better . The final reward is a day with your family. You have to show improvement in their eyes, otherwise its silence and staying in your room until group therapy where youre not allowed to speak to the other patients.

A Leaf
2 months ago
5

Was released Aug 2nd 2024 after staying 11 days due to a suicide attempt. I was the definition of involuntary admission. Would only quote my name D.OB. and last 4 of social to emergency room nurses, demanded to be released in North wing and was rapidly put in the back room for more "intensive cases. I found my room sparse yet spacious. Was so against having any form of attention( vitals medication etc) that I used the two chairs to form a barricade and hunkered down in the corner of the room. I remained like this for two days refused food refused to leave the room and slept. When I realized my behavior was paranoid( which I'm not) and was getting no further towards release I decided to come out not to engage but to show I was normal. In doing so another patient was able to make me laugh. Finally having a smile when my psychiatrist came by and asked what could be done I tried to give them a problem that to me seemed unsolvable. Can you take away my nightmares? I was shocked when they said yes. More so when they followed through. After that I decided to shift my perspective and not see it as a jail, but instead as a place that taught structure stability and above all hope. as I worked with my doc, and began to conversate with the nurses as human beings and not wardens, I saw the care kindness and patience they had. I began to emulate this behavior and connected with other patients. I can say by the time I was discharged I felt like I was leaving my family hugs and best wishes, even the cafeteria staff had become close and said they would miss me. I went in not realizing how desperately I needed help and left not fixed,as that is a long journey , but ready. Ready to strive ready to live ready to heal. Give this place a real chance trust that they aren't working to keep you in but are wanting to give you tools to get out. I've made lifelong friends here shared in pain joy fear and hope with people who are some of the strongest and kindest I've ever met. I'm now facing the road ahead and am admittedly a bit scared, but confident i have the ability to over come.To those who wonder, I was diagnosed with three mental illnesses severe MDD chronic recurring PTSD and BPD. Individually any one of these are crippling,one isn't even curable, but I know even against these odds I'm capable of not just living but living happily and finally experiencing a truly whole life. Thank you to everyone, the staff my fellow patients and all others. Without your help support and love I would have never had what I have now, hope ,and a smile.

Maria Tomas miguel
2 months ago
5

Mauer rururuer
5 months ago
1

i was committed to the long term ward for five months when i was 10-11. absolutely zero theraputic or psychological benefit whatsoever, the ward functioned essentially like a residential SPED class. we had a group therapist come in once. i don't recall ever having individual therapy (or being alone) for the duration of my stay.had blood work done in the middle of the night by medical students multiple times without parental consent, which has left me with a deathly fear of needles.

Maddison M
8 months ago
1

You can expect nothing but worsened mental health after staying in the 'care' of this hospital. I was 'treated' for anorexia in 2022 and was pumped full of medication that made me paranoid and depressed, treated like a child, and degraded by the doctor assigned to my case.

Rachel Fields
9 months ago
5

I (23, female) went to Marshall Pickens after an attempt on my life six months ago. I have struggled with my mental health and ptsd since I was a child, and have been in and out of therapy and hospitalized twice as a result.After being in a psychiatric unit in Virginia a year ago and receiving the awful level of care that I did, I must say that I actually received the help I truly needed. I got the diagnoses I d been seeking and the medication that I needed. The wings were relatively small in patient numbers which allowed us to get the care we needed as well as form bonds with those around us. A huge plus, was having an outdoor area and activities to do outside of the hall. Per my last psychiatric visit in a different state, we had nothing of the sort and were in the same three rooms all day; versus here, where you were given and encouraged to have enrichment times outside of your room. Another massive difference from my last stay was having visiting hours where friends and family could come see you. Compared to my last time in a psychiatric unit, I felt like a human being in this hospital versus the one in my home state where I felt like a chore.Staff were kind and ready to listen when wards needed someone. The technicians who work directly with patients all day on the unit were so kind and easy to talk to. My psychiatrists and doctors were incredibly kind and understanding, giving me the attention I needed and listening to my concerns. The activity leaders were absolutely amazing as well; Miss Amy in her particular made such a positive difference in my stay with her music therapy classes and outside of them with one on one therapy. Another plus was that my caseworkers were incredibly kind and involved throughout the entire process, letting me know that I have a personal advocate inside the hospital. I am truly grateful for the staff and the care they gave me.My only complaint (and I think this can be said about any hospital facility in the USA) is that the food was not very nutritious or varied especially for those of us with dietary restrictions. But again, Marshall Pickens gave me a new chance at life with a new perspective and they helped put me on a positive path that I would have never considered for myself previously. Thank you to all the staff there: you made a difference in my life.

Kins !
10 months ago
1

I came here when I was 6. It s a long time ago but it was the worst experience of my life. treated like a lab rat and an animal. Prepare to be covered in bruises from the amount of blood work they do. I have lots of trauma from my experience. Left in worse shape than when I went in. I would never, ever, ever in this world recommend this to anyone who wants to be in any sort of positive mental capacity.

Maria Jones
1 year ago
1

Roaches and bugs everywhere ants in beds and centipedes discusting place.Nurses and stuff were so rude and disrespectful and did not even need to be working in that field of work.The food is awful.All the staff treats you like your a joke.

nancy russo
1 year ago
1

Can I leave zero stars? A horrid experience. I was placed there involuntarily and still have PTSD from being there for 6 days. The meds I was given caused serious health problems. It is truly like I would imagine a jail to be but with no lock on your door to protect you from other "inmates". All it gave me was the fear to ever open my mouth again in this state. Truly awful place.

Angela Anderson
1 year ago
4

It is the best mental hospital I ve ever been to. Yes some of the staff are rude but you do have your nice ones. So if you re planning and sending your kid here go ahead. They may not have the exact experience I had but they will have a semi positive experience, and when it comes to mental hospital if you can attest get a semi positive experience take it and run.

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