Manorcare Health Services

Towson, Maryland

7001 North Charles street
Towson, MD 21204

About Manorcare Health Services

Manorcare Health Services, located in Towson, Maryland is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and opiate addiction.

Specialty rehab programs at Manorcare Health Services include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

Payment Options

Medicaid
Medicare

Programs

Adult program

Program for men

Program for women

Young adult program

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact

(410) 821-9600

7001 North Charles street
Towson, MD 21204

Call Now - Help is Available

Get Help Now - 443-376-8502

Reviews

3.6 (145 reviews)

Google Rating

Barrington Mitchell

1 month ago

Response from the owner6 months ago

Thank you so much for taking the time to leave us a positive rating! Providing 5-star care and service is what we do!

Jonathan Ross

Elder Abuse. This was dinner for my grandmother. The only good thing about the place was the physical therapy, which was excellent.

Response from the owner1 month ago

We are deeply distressed to hear that you feel your experience with us was not of acceptable quality. We take your feedback very seriously and kindly ask that you reach us directly so we can properly address and clarify your concerns. Our staff is trained in elite-level care and ensures our high standards are always met. Please reach out to us at (410) 821-9600 so we can work together on coming to a resolution. Thank you!

Patricia L Logan

2 months ago

Helpful staff and clean facilities in which to visit family member.

Response from the owner2 months ago

We're so happy to hear you enjoyed your experience! Providing warm, attentive care is what we do best. Thank you for choosing us!

Tierra Hines

My mother pays cash for her stay her and this facility is awful. Rude nurse manager . With I could give 0 stars

We are so sorry that you feel your experience with us was less than 5 stars. We want to assure you that the quality of our care and service is always our #1 priority. We take all feedback very seriously and welcome further discussion to address any concerns. Please reach out to us at (410) 821-9600 so we can work together to reach a resolution. Thank you!

D Pulliam

...my grandmother has lived here, for 5 years, with hardly any problems until recently. When nepotism interferes with patient care, I cannot understand how it is allowed.My grandmother is 95 and she deserves peace of mind without being bullied by the roommate. I can't hold this any longer. My grandmother is 5 feet tall, if that, and she weighs about 102 pounds. If I took a guess, the roommate is 5 feet 8 inches tall, and she weighs 180 pounds.The administration, Steve Gelobe, is a bully and the fact that the roommate in my grandmother's room is the sister-in-law of the receptionist at this location, they will not move the roommate.It's obvious that my grandmother and the roommate don't match with personality and living space. Instead, I was told by the administrator, the family that complains, then THAT PERSON'S family member is moved, not the person causing the issues. The roommate unplugs my grandmother's TV because she wants the TV off when she goes to bed. Every time I visit, the next day, or the next 2 days, my grandmother's TV is unplugged. Even yesterday, 8.4.24, my grandmother and I were in her room and when the roommate walked by, she stops to look in the top drawer of my grandmother's dresser and she constantly unplugs the TV. Months ago, I've left a soda for my grandmother. I came back the next day, and I see the soda, which is now open and being consumed by the roommate.I understand that dementia is a bad situation for each person that has it but for Administration (Steve Gelobe) to make it seem as if im asking for something unreasonable is mindblowing.I've asked the roommate to please don't touch the TV and all she says is she didn't mean any harm. It's so ridiculous. The argument can't be , well the roommate has dementia. When her behavior is disruptive to the care and peace of mind of another person, another paying patient (which is my grandmother), it's not fair and I had to post this review to inform other families of what you can expect if your family ever has to stay at this location.You would think they would move the roommate to a room with someone else who likes the TV off.My grandmother says to me, why does she keep going in that drawer? It's upsetting for my grandmother and it hurts me to see she is upset.I've complained and I've put my concerns in writing to Autumn Lake and the Office of Health Care Quality for the State of Maryland and no one is willing to help. I visit my grandmother as often as possible to ensure no one will take advantage of her since the Administrator has no care or compassion to do what's right.The ice machine on this particular unit has been broken for 2 weeks or more and it's 90 degrees, in the middle of summer. That takes away from the staff because they have to go all the way downstairs to get ice, to put it in the freezer, for future use.And recently I've started my quest for potential Medicare fraud at this location because I took my grandmother to the Podiatrist only to be told that there was an issue with the billing because Medicare was already charged by a vendor that works for this company, yet, they don't treat her. I take her to all of her appointments. ?????I know every comment here is true and factual because it's happening to me and my grandmother. So, if your family has to stay at this location, these are some of the factors you will encounter.

Hi, D Pulliam. We are so sorry to hear that you feel your experience with us has not met our high standards of quality care and service. We take feedback extremely seriously and encourage you to reach out to us directly so we can address any concerns you may have and work together toward a resolution. Please call us at (410) 821-9600 at your earliest convenience. We look forward to hearing from you.

S Castro

My mother enjoys all of the cakes and ice cream. If I wasn t there, she d eat the cake and ice cream first.

Reading this makes our day! Providing elite-level care in a supportive community is what we're all about.

DENISE BOATENG

3 months ago

My husband was at the facility for respite care I went and visited him at 10:45am and when I arrived there he was filthy soak and wet and he smelled like urine sitting out in the open had not been changed since God knows when and had the same clothes from the previous day I spoke to the nurse and the tech tech the tech advised me she came in at 8:00 she has 13 patients, I told her that has nothing to do with me. No accountability what so ever .The part that really made me even mirr upset was that they never apologized at all, even the supervisor came and spoke to me and she never apologized or even try to convince me that this will not happen again so I took him home I feel sorry for all the patients that is at that facility

Response from the owner3 months ago

Denise, we are extremely troubled by this review and encourage you to reach out to us directly at (410) 821-9600 so we can properly address your concerns. We want to assure you that our #1 priority is the care of our residents as well as our staff. We set extremely high standards to ensure every experience reflects our mission to provide top-quality care and service and we look forward to hearing your valuable feedback so we can continue succeeding in our mission.

Joseph Sanders

4 months ago

I'm a patient here and the African nursing staff is not worth a penny they come here and do nothing and the administration don't do nothing about how they are treating the patience here God please help me out of here and watch over me until I get to go home

Response from the owner4 months ago

Hi, Joseph Sanders. We are so sorry to hear that you feel your experience with us has not met our high standards of quality care and service. We take feedback extremely seriously and encourage you to reach out to us directly so we can address any concerns you may have and work together toward a resolution. Please call us at (410) 821-9600 at your earliest convenience. We look forward to hearing from you.

Ken Higgins

5 months ago

My Mom is in the advanced stages of Alzheimer s. It has been a very difficult journey for all of her family, but of course more so for her. We moved Mom to Autumn Lakes from a different facility in early February. While the disease continues to progress, we are so pleased with the care my Mom has gotten since her arrival. The unit is always clean, the staff has been excellent with her. They truly care about my Mom. We have not met one indifferent person and we are there often. Robin, Denise, Angela, Chris, Kaira and all the others treat my Mom with respect, and love. They have a high level of patience. Brenda at the front desk always is helpful and answers questions when I am not sure who to ask. I am thankful for the place and above all the staff. A very difficult path is better because of all of them.

Response from the owner5 months ago

Thank you so much for the 5-star rating! Our team appreciates you taking the time to let us know we are providing the level of care and service that we strive for!

Bernadette Tanzymore

It seems to be a very safe and friendly place.

Thai

Response from the owner1 year ago

Thank you for taking the time to leave us a 5-star review!

LET'S EMPOWER

6 months ago

The staff & Head Management are the most beautiful individuals. They care about everyone there & have a genuine passion for each other as well as their residents!

Thank you for the 5-star rating! We really appreciate it and look forward to providing many more 5-star experiences!

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