Manchester VA Medical Center

718 Smyth Road Manchester, NH 03104
DetoxInpatientOutpatient
Manchester VA Medical Center NH 3104

About Manchester VA Medical Center

Manchester VA Medical Center offers comprehensive mental and behavioral health care for military personnel, veterans, and families in Manchester, New Hampshire, including telehealth care, medically supervised detox, and inpatient, partial hospitalization (PHP), intensive outpatient (IOP), general outpatient (OP), and aftercare programming. Dedicated services are available for adolescents, young adults, seniors, homeless and indigent persons, LGBTQ+ persons, and persons with co-occurring disorders. They are accredited by The Joint Commission and SAMHSA.

Treatment at Manchester VA Medical Center includes a comprehensive medical and mental health assessment, drug and alcohol screenings, personalized care planning, and complete case management.

Clients in inpatient care receive round-the-clock medical supervision and the highest levels of structure and support. Those undergoing detox may be prescribed FDA-approved medications to ease withdrawal symptoms and prevent complications. Clients also engage in intensive individual, group, and family counseling drawing on proven modalities, including cognitive behavioral therapy (CBT) and motivational enhancement therapy (MET). The program promotes clients’ sustained sobriety and successful community reintegration through robust, recovery-focused life skills training addressing topics such as coping, self-care, and relapse prevention. An array of evidence-based complementary therapies, including eye movement desensitization and reprocessing (EMDR) and expressive and creative arts, is available.

Their outpatient programs encompass multiple levels of care aligned with clients’ evolving needs. Aftercare support may include step-down assistance, 12 step program facilitation, sober living transitions, and referrals for additional services.

In addition to military benefits, Manchester VA Medical Center accepts most major insurers, including Aetna, Cigna, Beacon, BlueCross BlueShield, Anthem, Magellan, Humana, United Healthcare, and others. Out of network benefits vary. Contact your provider to verify coverage.

Latest Reviews

Ralph Krausse
3 weeks ago on Google
5
I had an appointment with the optometrist. I called, and they got me in the next day. Awesome experience, and everybody was very helpful. Very happy and glad we have a great VA resource and kind and helpful medical personal who can help Veterans. Thank you VERY much.
Herbert Brown
3 weeks ago on Google
1
Lied in my medical records in order to deny pain medications, lowering my disability rate (I'm an Old White Male just sayin...) Now I can't get in touch with them to delay my hearing! DAV doesn't answer calls Or Return them! Horrendous Top to Bottom!!!!!
Jay
1 month ago on Google
5
Thank you!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.6 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs provide continuing care for clients in an advanced phase of recovery, including those who have completed detox and intensive inpatient treatment. These clients typically have already engaged in many hours of addiction counseling and recovery education. Drug rehab aftercare supports clients in maintaining their sobriety at home, in the workplace, and in the community. Case managers and care teams advise clients on the resources they may need to promote their sustained sobriety.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
During a drug intervention in New Hampshire, family and friends gather to confront a loved one about their addiction and its consequences. The intervention includes specific examples of destructive behaviors and clearly explains what each person will do if the individual refuses to get help. It also offers a clear treatment plan that is often provided by professional intervention services.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Treatment provided at drug rehab in New Hampshire prepares individuals to handle life stressors without using substances. Participants get the tools and support they need to maintain lifelong recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
They recognize that diverse populations have distinct needs, and they train their staff in culturally and clinically competent care for LGBT Veterans. Since 2014 they have been recognized as a “Leader in Healthcare Equality” in the Human Rights Campaign’s annual Health Equality Index for their non-discrimination policies and their leadership’s training in patient-centered care for LGBT Veterans.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy in New Hampshire involves several steps to healing. The therapist will first help you identify stressful conditions currently in your life. You'll then identify your thoughts and beliefs about these challenges. Next, you'll identify inaccurate thoughts, and lastly you'll change those thought patterns, which will lead to changed behavior.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

When you develop life skills during drug rehab in New Hampshire, you learn how to adapt to challenging situations and tasks. You learn coping strategies and techniques that allow you to live a healthy, sober lifestyle.

To recover from addiction your body needs the proper nutrients for healing. Nutrition therapy during drug rehab in New Hampshire provides a dietary plan for optimal results. This treatment will train you how to eat the foods you need for energy and rejuvenation.

Recreational therapy supports your drug or alcohol addiction recovery by engaging you in structured activities that replace substance use with positive experiences. Activities could include swimming, hiking, painting, and yoga to encourage social interaction. These experiences help to reduce stress, provide you with an emotional outlet, and promote mental well being.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private iconPrivate Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 4484

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (603) 624-4366
Building icon

718 Smyth Road
Manchester, NH 03104

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of Manchester VA Medical Center

3.61/5 (149 reviews)
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Reviews

5

Here they do know how to treat you and how to treat a veteran with respect!

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (148 reviews)
Ralph Krausse
3 weeks ago
5

I had an appointment with the optometrist. I called, and they got me in the next day. Awesome experience, and everybody was very helpful. Very happy and glad we have a great VA resource and kind and helpful medical personal who can help Veterans. Thank you VERY much.

Herbert Brown
3 weeks ago
1

Lied in my medical records in order to deny pain medications, lowering my disability rate (I'm an Old White Male just sayin...) Now I can't get in touch with them to delay my hearing! DAV doesn't answer calls Or Return them! Horrendous Top to Bottom!!!!!

Jay
1 month ago
5

Thank you!

john szelog
2 months ago
2

Wayne Siegmund
2 months ago
1

I called Tuesday early afternoon to speak with anyone on my medical team. They said no one was available so they transferred me to In Community Care where I had to leave a voice message, after having left one last week with no call back. I called back to once again try to reach my team, and only getting transferred the 24 hr customer service line that was willing to leave a note for the team.

Holly Hollar H
3 months ago
5

Such a Great place, Friendly,& accommodating! They offer a bus to go down to the other VA in Jamaica plains,Mass. My son & I thank everyone for their service & dedication to our country

Steven Ellis
3 months ago
1

Eddie Lanciani (Eddie)
4 months ago
4

I really appreciate Manchester VA MC

Alex Putnam
4 months ago
1

If I could give negative stars I absolutely would. This is, hands down, the WORST VA hospital in the entire country. The staff are lazy, incompetent, and rude. Stay tf away from these clowns. Disgraceful.Edit: Thank you Molly, community care operator, for your very helpful suggestion that I not use the facility that my injuries allow me to. Useful!

Mr. Italy (UCONN HUSKIES)
7 months ago
5

So this is not my regular VAMC. I have been business travel in the area and I have used a few of the clinics and had amazing courteous and professional treatment from the staff. They have even made accommodations to get me in a on a couple of appointments to see providers in dental, optometry and filled any refills I needed on a temp basis.This is an awesome facility and the epitomy of how all VAMC s should be!!!

Cynthia
7 months ago
5

This is a great VA. Moved here from florida last Oct. and can't say enough about the great care here. Had appts before I even moved here. DAV is on point. Had surgery and follow up care is fantastic. Surgery at Vermont va. Love you guys and gals.

Pat Naberhaus
7 months ago
1

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