Detox
This place is dirty. I didn't feel safe. I saw people using inside. If you care about your loved one do not take them here.
About Malvern Treatment Centers- Willow Grove
Malvern Institute is located in Willow Grove, Pennsylvania. Malvern Institute provides adult intervention, detox, residential services and a full continuum of care.
Malvern Institute believes in treating the patient as an individual. The key to recovery lies in accepting the nature of the disease. The 12-step approach to recovery is proven, effective, and an invaluable part of their program. They believe that by providing their patients with complete understanding of addiction, they will choose the path of lifelong recovery.
Some of the services offered by Malvern Institute include psychiatric assessments, a holistic approach, innovative treatment solutions, a woman’s program based on the Gender-Responsive Treatment Model and Healing Trauma, a Relapse Solutions Program, and Medication Assisted Treatment.
Latest Reviews
Maureen is the best person I've ever met in my life, she's truly a god send and I mean that with all my heart. Everyone from the tech's to the counselor's truly care.
Response from the owner4 days ago
Juan. We are so pleased that you had a wonderful experience at our Willow Grove location. Thank you for this feedback- it will encourage others to get the treatment they need. Best in recovery!
I have been to rehab before so I had an idea of what to expect. This location was chaotic, unsafe, and traumatic (I do not use that word lightly).An unstable male resident came repeatedly into my room. Once in the middle of the night and I awoke to him watching me sleep and also when changing naked. I let 5 staff know, yet it was never addressed. The one advice, "next time it happens scream as loud as you can."Within my first 24 hours I saw multiple drug deals.My meds were given to me twice in 2 hours mistakenly. Another day NOT AT ALL and I became manic (what if they had missed my heart meds). I was given 3 Vistaril within 4 hours. The medical dosage is 1 every 4. After becoming publicly suicidal and isolating, no one checked on me, "are you okay/going to harm yourself?"The nurses station door is always, always closed. You have to knock to be considered seen. I have never witnessed this at any hospital or psychiatric facility. It was as if I was bothering them for medical treatment.I talked to the NP for 10 minutes before he asked who I was (everyone knows DOB/Name is the first thing you do with a patient). He was not looking at my chart to reference my concerns. Also, he had met me the day before.The meals my last 2 days were cheeseburgers, hot dogs, and pizza with french fries. I cannot eat these and went hungry/without food although I pleaded with the cook.NO ONE EVER showed me once around the facility or explained how or to whom to ask questions & schedule appts. THERE IS NO DESK TO WAIT AT FOR QUESTIONS, everyone circulates erratically. Sunday, I asked to speak to someone 3 times, and never did. I did not know I needed to make INITIAL appointments for psych, nutrition, or a general doctor (one might assume at a medical facility that is part of admission).Worst of all staff were not just rude but dismissive. I tried to understand how to facilitate making appts (one staff rolled her eyes at me and another simply walked away)....This was all despite the fact I tried very hard to get to know them, be polite, and follow the rules. THE RULES WERE NEVER STATED, and everyone followed them differently so when I tried to do simple things like get facewash, I was met with derision for not knowing how to accomplish the task.I stayed a short time - enough to detox from alcohol - but I feel obligated to let others know my experience which I am ONLY HIGHLIGHTING. I watched 2 patients arrive that Saturday night that almost died. One was dope sick and when he threw up at 6 pm in his room the nurses said they would "clean it up in the morning" even though you could smell the vomit from the hallway. While he wanted to go to the hospital he was instead made to wait in the lobby for 6 hours and never left the facility.I went here trying to get sober, have regiment, and recover in a convalescent environment. My basic needs of food, sleep, safety, and medication were not met. I left AMA and am still recovering from a horrific experience that has me truly shaken days later still.Leaving AMA - my belongings were brought to the lobby. It took me 12 minutes to pack up PUBLICLY things like underwear. Meanwhile, I was asked 5 times when my Uber was coming. They more than pushed me out the door. It was winter and raining. They told me I had to leave for the train immediately and could not wait quietly in the lobby to charge my phone to 10% and would have wait for the train in the cold rain (possibly up to an hour).I would not only not recommend this location, but will be reporting to the state for the malpractice I feel I witnessed and was party to.
Response from the owner4 days ago
Thank you for reaching out to us. Your concerns have been elevated to our senior leadership. Can you send us a private email with your contact information in case we need to contact you: info@malverninstitute.com
This place is disorganized and unprofessional. Horrible admit services. It's kind of Mind boggling how you can reach out for help in today's model of physiological "disease" based treatment and you're met with a brick wall of conjecture related to the archaic Psyche system. Do you want to help addicts or do you want to make it so difficult to obtain treatment that the system defeats your whole premise of a treatment program by use red tape and conjecture to not allow people to be treated? I suggest next time. Better communication.Practices matter. If there's a discrepancy the professional thing is to say there may be a miscommunication. Let me understand your side. Lets try for you to understand mine. And try to understand both sides. Not push someone away when they're in a vulnerable state. Reach out for help. Thats not recovery. Thats denying someone recovery because there is a misunderstanding. Related to possible YOU miscomprehend. Lol. "Not going to go back and forth" or act like theres an argument to be made when in reality this place (or whoever I spoke too - obvious not in recovery themselves) is a person that obvious lacks Empathy. Severely. Horrrible accumen.Possible look into a new profession. I will never reach out to this place ever again. They obviously don't truly understand how to handle someone in a state of vulnerability and flux. For future reference you try to understand what someone is conveying in terms of how they're feeling. Not cherry pick one word (that may or may not even be what was accurately heard by you because i was Ramble and could have misspoke) out of a literal diatribe of 10 paragraphs then claim it's the entire expression. Fleeting as in oscillates between the past. As in childhood. Like i said.That's all that simple sentence meant. You people are WAY too influenced and controlled by the beauracratic red tape and the psyche system. Denyed for not take meds for 1 day double denied for a misheard word attribution triple denied because the hospital wont even follow your own psyche protocol? Lol. Whoever I spoke to in intake had zero concern for my side of things. And it showed. Kevin Williams, Autumn DeShields, and Geoff Botak will all be being emailed to make known this malfeasance form of "addiction" and "psychological addiction help" practices. And hopefully for future practices and references it won't happen again. Because it's appalling.
Response from the owner4 days ago
Charles: Would you be willing to send us a private email at: info@malverninstitute.com so that we can have a better understanding of your experience at Malvern Treatment Centers? 
Rehab Score
Our Methodology
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Medically Assisted Detox For most forms of chemical dependency, the stage of recovery that immediately follows intervention is detoxification. Each of Malvern Institute’s detoxification programs — from alcohol detox to heroin detox and everything in-between — provides continuous supervision and monitoring due to their nurses, clinical assistants, and technicians available around the clock. Beyond the constant medical support, our detoxification treatment offers patients the benefit of 82 hours of psychiatric care per week.
Inpatient Both detoxification and inpatient care comprise the inpatient phase of the Malvern Model. While in inpatient treatment, patients are able to overcome the physical aspects of the addiction before moving into the phase of recovery that’s arguably the most important: therapy. It’s when patients are in active treatment during the inpatient stage that they learn many of the most important tools that will aid them as they progress to more advanced stages of recovery. Through a variety of psychotherapeutic techniques, patients will learn to identify the underlying causes of their substance abuse problems while developing long-term strategies for addressing those issues, ensuring that each patient can achieve a long, successful recovery.
24-Hour Clinical Care At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
Intensive Outpatient Some individuals suffering from chemical dependency prefer outpatient treatment as the primary rehabilitation program. In such instances, intensive outpatient programs offer an experience that’s in between partial hospitalization and a general outpatient program. In other words, it’s an inpatient-like level of treatment intensity in the form of a more flexible, outpatient program.
Outpatient Outpatient treatment is a vital component to a successful recovery. For nearly 70 years, the Malvern Institute has been a leader in the field of treating addiction. Outpatient treatment is one of the pillars of The Malvern Model, their continuum of care that features a holistic all-encompassing recovery.
Intervention Services Many recovery journeys begin with an intervention, which is why at Malvern Institute they take interventions very seriously. In fact, they have developed their own methodology for preparing and executing interventions. Meant to mirror and complement the Malvern Model of recovery, the Malvern Intervention Model is a valuable resource to those who have a loved one suffering from addiction.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Aftercare Support Aftercare refers to those continuous efforts, consisting of the addiction treatments and services that help to sustain the momentum of recovery. Once a patient has completed the Malvern 90-Day Model or one of their individual programs at Malvern Institute, he or she is ready to reenter the community and work toward establishing their continued recovery outside of their facility. They encourage these individuals to join the Malvern Alumni Association, connecting with and making themselves available to others who have completed treatment at Malvern and who are on similar journeys of post-treatment recovery. Besides their thriving community of alumni, Malvern offers a one-of-a-kind recovery program that they call their Recovery-Oriented Community, or ROM for short. In short, the Recovery-Oriented Community is an ongoing network of engagement for individuals in recovery as well as the family members, friends, and other loved ones in their support networks.
Partial Hospitalization Program With a partial hospitalization program (PHP), you can participate in intensive rehabilitation treatment with the ability to return home at the end of the day. For a weekly minimum of 20 hours, a partial hospitalization program can take place up to 5 days a week for an average of 90 days. During PHP treatment, you can receive relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Private Rooms
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Accreditation Number: 251869
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Pennsylvania
License Number: CDRZ6601
Contact Information
(610) 647-0330 
240 Fitzwatertown Road
Willow Grove, PA 19090
Get Help Now - 267-450-9996
Who Answers?
Who Answers?
