Terrible hospital... They have among the worst CNA's working for them. Mandy is one of them... They are messed up a lot in privacy policy concerns. They don't care where your information goes and who gets a hold of it. Beware if you want your mental health records secure.. D ...
About MaineGeneral Health
MaineGeneral Health is an alcohol and drug rehab in Augusta, Maine. They have medical detox, inpatient treatment, intensive outpatient programs (IOPs), and outpatient care for adults. Clients can access mental health, trauma, alcohol, drug, and opioid treatment. They provide multiple evidence based therapies, assertive community treatment (ACT), medication assisted treatment (MAT), peer support groups, and more.
Their inpatient medical detox provides a space to stabilize clients before transitioning to another level of care. This short term program assists clients as they withdraw from substances. Clients benefit from individualized discharge planning based on their unique situations.
Clients can live in their residential rehabs while completing treatment. They provide gender separate programs offering individual and group counseling with dialectical behavioral therapy (DBT) and cognitive behavioral therapy (CBT). Clients can also access 12 Step groups, psychiatric assistance, parenting classes, medical care, relapse prevention training, vocational services, and life skill development.
Their IOP offers in depth care for clients living at home while in treatment or stepping down from inpatient care. In this 4-6 week program, clients attend sessions for 3.5 hours, 4 days a week. Clients participate in individual and family therapy, group treatment, and specialized treatment for dual diagnosis.
Clients can attend their outpatient counseling services while living at home. Sessions help clients learn to cope positively and focus on individualized topics, such as addiction, co dependence, family challenges, mental health conditions, and trauma.
MaineGeneral Health accepts MaineCare, Medicare, and many private insurance carriers to offset treatment costs. This could include Wellmark, Anthem, Humana, Amerigroup, Bright Health, ComPsych, and more. Contact your provider to verify your insurance. Out of network benefits typically differ.
Latest Reviews
I have been in the er since 5pm and it's now 1:30 am with no doctors in sight. most of us have been here 6+ hours without being seen. there are only 6 patients in the waiting room. I'm returning because they couldn't do their job the right way the first time amd now I suffer. The government should take away funding for this hospital since clearly they don't take care of patients.
Horrible hospital. My brother in law was set to die of an infection and almost considered at home hospice care due to his outcome per augusta Maine general. Once sent to another facility, things turned around quickly. He was cured of said infection and told he was far from end of life. Trust me, this is just half of my story. The surgery he endured was horrible also, and shouldn't have happened BUT the doctor continued on anyhow without stopping to consult the patient or his family, which lead to my brother in laws bad infection/need for a secondary surgery that was ultimately unsuccessful. He is still fighting for his life, but thankfully has better care/outcome due to another facility's help. Please consider another hospital if you value your life. Trust me it's worth the travel, even if to Lewiston. I will NEVER go to this hospital, and have lost all faith in their ability to care for the public. I would give 0 stars if I could, but they make me give one to post a review. They should be ashamed with the care provided to the public.
This one star is for the Labs. They drew my blood, for some hormone tests as part of a fertility treatment program and then they left my blood on the counter over night/weekend. So now I ve lost 4 days in my cycle, I have to reschedule my week to try, and get to a different lab because I can no longer trust this one. Not to mention you gave my husband a cup for a semen analysis, over two hours after you supposedly stop processing samples? What the hell is going on here? Absolutely disgusted. Thanks for wasting our time.
Gallery
Location
Accepted Insurance
MaineCare
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Addiction Treatments
Levels of Care
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Inpatient MaineGeneral Residential Services provides high-quality extended care for individuals with chronic addiction to substances who need long-term, supervised residential substance use disorder treatment. Their program is offered at two locations - Augusta and Sidney - for individuals who have had long-term difficulty with substance use disorder issues and also may need support with a mental health diagnosis.
24-Hour Clinical Care At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
Intensive Outpatient MaineGeneral provides intensive outpatient care for adults with mental health issues. Clients attend group therapy and education sessions four hours per day, four to five days per week. Clients are usually in the program for four to six weeks. These programs are ideal for people just discharged from inpatient programs or in some cases, as an alternative to inpatient treatment. MaineGeneral provides intensive outpatient care for adults with substance abuse and mental health issues.
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Aftercare Support Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Maine is the process of helping someone learn how to live without the use of substances. Professional staff provide treatment to address the various issues of addiction. Methods often involve medication, counseling, and evidence-based therapies.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Residential Setting -
Private Rooms
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(207) 626-1000 
35 Medical Center Parkway
3 South
Augusta, ME 04330
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner
