MaineGeneral Health

About MaineGeneral Health

MaineGeneral Health is an alcohol and drug rehab in Augusta, Maine. They have medical detox, inpatient treatment, intensive outpatient programs (IOPs), and outpatient care for adults. Clients can access mental health, trauma, alcohol, drug, and opioid treatment. They provide multiple evidence based therapies, assertive community treatment (ACT), medication assisted treatment (MAT), peer support groups, and more.

Their inpatient medical detox provides a space to stabilize clients before transitioning to another level of care. This short term program assists clients as they withdraw from substances. Clients benefit from individualized discharge planning based on their unique situations.

Clients can live in their residential rehabs while completing treatment. They provide gender separate programs offering individual and group counseling with dialectical behavioral therapy (DBT) and cognitive behavioral therapy (CBT). Clients can also access 12 Step groups, psychiatric assistance, parenting classes, medical care, relapse prevention training, vocational services, and life skill development.

Their IOP offers in depth care for clients living at home while in treatment or stepping down from inpatient care. In this 4-6 week program, clients attend sessions for 3.5 hours, 4 days a week. Clients participate in individual and family therapy, group treatment, and specialized treatment for dual diagnosis.

Clients can attend their outpatient counseling services while living at home. Sessions help clients learn to cope positively and focus on individualized topics, such as addiction, co dependence, family challenges, mental health conditions, and trauma.

MaineGeneral Health accepts MaineCare, Medicare, and many private insurance carriers to offset treatment costs. This could include Wellmark, Anthem, Humana, Amerigroup, Bright Health, ComPsych, and more. Contact your provider to verify your insurance. Out of network benefits typically differ.

Payment Options

Medicaid
Private insurance
Self-pay options
Financial aid
Medicare
Military insurance
Per session
Sliding scale payment assistance

Levels of Care

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Inpatient

MaineGeneral Residential Services provides high-quality extended care for individuals with chronic addiction to substances who need long-term, supervised residential substance use disorder treatment. Their program is offered at two locations - Augusta and Sidney - for individuals who have had long-term difficulty with substance use disorder issues and also may need support with a mental health diagnosis.

24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Intensive Outpatient

MaineGeneral provides intensive outpatient care for adults with mental health issues. Clients attend group therapy and education sessions four hours per day, four to five days per week. Clients are usually in the program for four to six weeks. These programs are ideal for people just discharged from inpatient programs or in some cases, as an alternative to inpatient treatment. MaineGeneral provides intensive outpatient care for adults with substance abuse and mental health issues.

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Aftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Programs

Adolescence program

Adult program

HIV/AIDS program

MaineGeneral HIV Services is comprised of the MaineGeneral Harm Reduction Program and the Horizon Program. MaineGeneral's HIV Services' programs grew out of Dayspring AIDS Support Services, which began in 1989 with a mission of assisting, supporting and enhancing the quality of life for people living with HIV disease and their loved ones.

Program for men

Program for women

Young adult program

Military p0rogram

Settings & Amenities

Residential seting
Private rooms

Insurance

Our Policy: MaineGeneral Health works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

MaineCare

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

Drug rehab in Maine is the process of helping someone learn how to live without the use of substances. Professional staff provide treatment to address the various issues of addiction. Methods often involve medication, counseling, and evidence-based therapies.

Dual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Clinical Services

Couples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Electroconvulsive Therapy

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Family Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life Skills

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact

(207) 626-1000

Website

35 Medical Center Parkway
3 South
Augusta, ME 04330

Call Now - Help is Available

Get Help Now - 207-805-9392

Reviews

2.72 (48 reviews)

Rehab.com (3)

Google (45)

Google Rating

2.8 (45 reviews)

Christian McPherson

1 month ago

I have been in the er since 5pm and it's now 1:30 am with no doctors in sight. most of us have been here 6+ hours without being seen. there are only 6 patients in the waiting room. I'm returning because they couldn't do their job the right way the first time amd now I suffer. The government should take away funding for this hospital since clearly they don't take care of patients.

Marie Turgeon

Horrible hospital. My brother in law was set to die of an infection and almost considered at home hospice care due to his outcome per augusta Maine general. Once sent to another facility, things turned around quickly. He was cured of said infection and told he was far from end of life. Trust me, this is just half of my story. The surgery he endured was horrible also, and shouldn't have happened BUT the doctor continued on anyhow without stopping to consult the patient or his family, which lead to my brother in laws bad infection/need for a secondary surgery that was ultimately unsuccessful. He is still fighting for his life, but thankfully has better care/outcome due to another facility's help. Please consider another hospital if you value your life. Trust me it's worth the travel, even if to Lewiston. I will NEVER go to this hospital, and have lost all faith in their ability to care for the public. I would give 0 stars if I could, but they make me give one to post a review. They should be ashamed with the care provided to the public.

Nicole Breton

This one star is for the Labs. They drew my blood, for some hormone tests as part of a fertility treatment program and then they left my blood on the counter over night/weekend. So now I ve lost 4 days in my cycle, I have to reschedule my week to try, and get to a different lab because I can no longer trust this one. Not to mention you gave my husband a cup for a semen analysis, over two hours after you supposedly stop processing samples? What the hell is going on here? Absolutely disgusted. Thanks for wasting our time.

Nick D

Mason True

currently sitting in the er and have been for 2 and a half hours. They are taking people who got here an hour after us before they get to us.

megan stratton

While suffering from a chronic illness (that had me bed ridden) and working with a team of doctors to try to move me up to urgent referral with the specialist Maine General lab LOST MY BLOOD. To this day still have no idea where it is. And that s not even the worst part. The worst part was that no one called me they just cancelled the order so I started medications the next day, that altered the outcome of my bloodwork and put off my referral even longer! I called 4 days later and if I had not called, they never would have told me. I called patient advocates and surprise, they never called back and acknowledged my grievance. Fast forward to yesterday where I went to the lab again, shame on me. And they AGAIN apparently can t even read orders correctly so my lab work was not appropriately taken. This is a scam of a hospital and absolutely disgusting. Absolutely zero accountability. Save your life and go elsewhere.their apology was a $5 coupon to their dog food cafe.

Shawn Bell

2 months ago

My family is very thankful for all the wonderful skill and compassionate nursing and diagnostic support you folks provided my Mother. From the Er to the West Terrace, we observed some of the finest care you ever could receive. Thank you for getting Mom back to her fullest potential

Heath Rooks

Do not go here. Nurses are bad and in power trip mode all the time. They don t bring meds on time. Have tons of excuses why. And when you opinions or your PCP opinions or prescriptions don t align with what they feel , they THEN MAKE YOU FEEL LIKE YOUR THE PROBLEM. Don t go here. They don t care what your regiment is since early 2000 s. Talk and get yes by them , then they do exact opposite. Been two months since they promised home health nurse visit. Still nothing. You may pay with your life.

Katie Harris

This was back in 2020 but after seeing these reviews I feel as though I should give my input on the complete and utter negligence from this emergency room. My child was 4 and had been so unbelievably sick she couldn't even lift her head anymore. I took her to another ER that didn't help so I thought a bigger hospital may help and I was wrong. Not only did I sit ours with a vomiting child but we were left in the room for for more hours without anyone even coming in. But we sure could hear laughter from the nurses station. They completely brushed off my concerns. The nurse was very rude and impatient about my 4 year old being scared to have a urine test. They then told me she had diabetes. (Shes been vomiting for a week of course she has ketones.) Sent us home with her vomiting, couldn't give her the zofran because obviously my 4 year old can't swallow a pill and they didn't give anything dissolvable. Ended up going back to the our PCP and she finally was able to diagnose CRYPTOSPORIDIUM. I kept asking and asking if she could have a parasite, but no that's too rare. Well momma gut was right.

John Schultz

4 months ago

Sat here 4 hours with my wife, only got to see the triage nurse, left for 2 hours and her pcp sent us back and then here for 5 more hours. The only reason someone saw her was she complained and we were threatening to leave. The next day have been her almost 5 hours. So far, and all we needed was imaging for pcp. Nobody cares. First day an elderly woman asked twice for help to go to the restroom and both nurses said they would get someone to help her, nobody showed up, another patient also waiting ended up taking her to the restroom.

Chris York

So far this hospital is horrible when it comes to family and visitors. The staff struggles with updating family, misleading on time frame (a 45 minute surgery is now over 6 hours), I had to get my own updates while waiting hours for something, there seems to be a lack of compassion, professionalism, and plain ignorance. If my wife was needing the cancer center I would relocate her health needs to Maine Med or some better place. Augusta hospital is not the only one just the only one with questionable practices.

Joseph Norton

I got my bird stuck in an wood chipper and staff was very helpful with removal

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