Maine Medical Center – Outpatient

22 Bramhall street
Portland, ME 04102

Maine Medical Center - Outpatient ME 4102

About Maine Medical Center – Outpatient

Maine Medical Center – Outpatient, located in Portland, Maine is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Maine Medical Center – Outpatient include age-sensitive addiction treatment considering health and life-stage issues of older adults and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

The Foodjunkie
2 months ago on Google
3
Great doctor great people and great nurses. Your parking situation is diabolical, though there s no method to the madness of labeling. No one knows what floor they parked on or where the hospital entrance really is. I just rode on the elevator with two other people that were riding and stopping at every floor, trying to find their car. I think you need to label it in numbers
Nnenna O
2 months ago on Google
3
My husband had a fainting episode today , he fell from a standing position and hit his head on the road, he was transported here. Not sure who downgraded him and transferred him to a chair. EMS couldn't start a line on him to give him fluids. He was supposed to be started on fluids immediately he got to the hospital. No attempt was made to start him on fluids or do a CT scan on him.I tried to talk to the nurse Elyse, I was completely ignored. I went down to the patient access reps, they said you have to talk to the nurses. Okay which nurse should I talk to, they had no idea. I eventually talked to a nurse who listened and said she was busy with a patient and would come see him. Never saw her again.I had to do manual fluid resuscitation on my husband by giving him 500 ml of water praying that it would correct the fluid shift.We waited in the waiting room for at least 3 hours before he got any sort of tests done. For someone who had a vasovagal response, 3 hours is a long time to wait for fluids. It should have been started immediately he got there as well as the CT scan for hitting his head.As for the nurse Elyse, when a white woman went up to her and she suddenly had the time to have a conversation. I found that very unprofessional and racist.The doctor Laura was professional.The security was nice and helpful both the black lady and the white guy. That is why they get a 3 star.
Laura
2 months ago on Google
1
The worst place

Location

Accepted Insurance

Maine Medical Center – Outpatient works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

MaineCare

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

dollar-outline iconFinancing available

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Contact Information

Phone icon (207) 662-0111
Building icon

22 Bramhall street
Portland, ME 04102

Reviews of Maine Medical Center – Outpatient

2.79/5 (164 reviews)
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5
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Reviews

1

Those rude receptionists wouldn't let me see my dad when they said they would help him and they didn't. Nurses weren't hygienic, they didn't wear gloves or wash hands constantly. Doctors were always rushed, over spoke and my dad felt like he was treated like incompetent and ... Read More

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (163 reviews)
Patrice Drury
1 month ago
5

Response from the owner1 month ago
Thank you for the great rating!
Thomas Coyne
1 month ago
1

James Whitman
1 month ago
1

It's amazing if you look at all the reviews with with 3 to 5 , has a response from Maine medical hospital (RARELY 3) anything less no response. Says alot about management!!!I was admitted to Maine medical center in Portland back in January 2024, my back doctor sent me there for surgery on my back because I was in so much pain. My back doctor who is also part of Maine Med. Do not take pain medication because of bad stomach, neuro surgeons refused to operate on me ( for the 3rd time in last 3 years) and proceed to drugged me up. I had a nurse who wrote on my board she was a doctor (took picture of it) mistreated me and falsified documents. She never examined me and then discharge me. I actually had to walk out of there with help from my wife. For the second time I had to go to Mercy hospital in Portland for surgery. They are absolutely amazing over there. I field a complaint with Maine med, with all the evidence and the responded back on 2/16/2024 saying the where looking into and would respond in approximately 30 days, today's date that I am writing this is 09/13/2024, have yet to hear from them. Filed a claim with medical board with all documents and prove of my claims. Watched meeting and was a total joke. Neuro surgeons at Maine medical are also a joke. Have had other surgery's there with out a problem, but I guess when you do have a problem they really don't. Wish I could post picture of the board where she wrote Dr Helen so everyone could see it. I would be careful going to this hospital. Just was discharge from Maine Med in Biddeford Maine about a week ago, was there for a week for brain swelling, they where unbelievable nice, everyone I came in contact with, call Maine Med to tell them what a wonderful job they did, don't think they would go down and give them a pat on the back. Beware!!! James Whitman

Nnenna O
2 months ago
3

My husband had a fainting episode today , he fell from a standing position and hit his head on the road, he was transported here. Not sure who downgraded him and transferred him to a chair. EMS couldn't start a line on him to give him fluids. He was supposed to be started on fluids immediately he got to the hospital. No attempt was made to start him on fluids or do a CT scan on him.I tried to talk to the nurse Elyse, I was completely ignored. I went down to the patient access reps, they said you have to talk to the nurses. Okay which nurse should I talk to, they had no idea. I eventually talked to a nurse who listened and said she was busy with a patient and would come see him. Never saw her again.I had to do manual fluid resuscitation on my husband by giving him 500 ml of water praying that it would correct the fluid shift.We waited in the waiting room for at least 3 hours before he got any sort of tests done. For someone who had a vasovagal response, 3 hours is a long time to wait for fluids. It should have been started immediately he got there as well as the CT scan for hitting his head.As for the nurse Elyse, when a white woman went up to her and she suddenly had the time to have a conversation. I found that very unprofessional and racist.The doctor Laura was professional.The security was nice and helpful both the black lady and the white guy. That is why they get a 3 star.

Laura
2 months ago
1

The worst place

Emily Saball
2 months ago
5

No idea how this place gets terrible reviews. This is my second pregnancy and I'll be induced again here on the 16th of this month. Staff are incredible and go above and beyond. Looking forward to giving birth here again!Never had an issue at the ER either or triage for pregnancy related things. It's a hospital people,... it's going to be slammed/busy constantly. They also have life flight coming and going a lot so they are busy. That's how it is.Over all an incredible hospital with amazing DRs and nurses.

Response from the owner2 months ago
Thank you so much for your kind words, Emily. We really appreciate you taking the time to share your experience with us.
Eden Riley
2 months ago
5

Saved my husband after 14 days on a ventilator due to the coronavirus! That deserves a five star review

Response from the owner2 months ago
Glad to hear your experience was a positive one. Thank you for sharing!
Marcell (Marc)
2 months ago
1

Worst hospital they do not attend to their babies and they keep lying to u over and over again always beating around the bush my baby was supposed to be discharged 3 weeks ago and they are keeping him in there for no apparent reason they just put u on the back burner and the lack of staff to help you get your baby home safe is draining our mental health

Maclean Mini
2 months ago
5

Literally saved my mother s life. Cafeteria food could be better though.

Response from the owner2 months ago
Maclean, we re so happy to hear you had a good experience. Thank you for sharing!
Deborah Lovewell
3 months ago
5

I was treated at Maine Medical Center in May 2023 for a serious fall down a spiral staircase. I received exceptional care from this facility with pain control delivered in a timely and caring fashion. I was in the hospital for eight days. Staff couldn t have been better, thank you so much Everyone.

Response from the owner3 months ago
We re so happy to hear you had a good experience. Thank you for sharing!
Jeff Hagan
3 months ago
1

Milk the hell out of you and keep you way longer then you need to. Some of them treat you like children

Jennifer Fish
3 months ago
1

Worst hospital!!!! My brother has had 26 surgeries since he was 15 now 43 and this is the worst. I've been in waiting room in ASU since 830. 3 hr surgery and still no update.since when has the lack of compation for family members become so low in the health field? Dr forgot to reach out and is now in another surgery, everyone has a phone attached to them here so how do u forget? The problem here in Maine is not enough specialty dr so no options for patients but come on let's not forget about the loved ones waiting and not knowing. Also noticed in reviews they don't respond to any reviews that are not 4 star or higher. Any indication of where there priorities are just read a few

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