800-784-1361
You'll never see the doctor longer than 5 minutes a day, and when you do talk to someone they'll just lie to you. These people aren't professionals or there to help, they're just trash.
About Community Hospital North Behavioral Health Pavilion
Community Hospital North Behavioral Health Pavilion is a treatment center in northeastern Indianapolis, Indiana. They offer comprehensive behavioral health care services to youth and adults. This includes inpatient and outpatient services for clients as young as five through senior citizens.
Youth and Adult Inpatient and Outpatient Services
Adult services include inpatient treatment and two levels of outpatient care. The 122 bed inpatient hospital has nine units and three of those are separated for kids and teenagers. The crisis stabilization program focuses on helping you learn to better manage your stress and address challenges in your life. It also incorporates education on co occurring substance use and mental health disorders.
When you do not require 24 hour support, a partial hospitalization program provides daily group therapy throughout the week. This way you can live at home and receive care for substance use disorders and mental health conditions.
The program starts with an assessment to identify a tailored program that could include individual and group psychotherapy and psychoeducation along with family therapy and medication when needed. The traditional outpatient services provide treatment for substance use disorders, gambling addictions and co occurring mental health conditions like depression, anxiety or anger.
Multidisciplinary Team Approach to Addiction and Mental Health Care
Each program is provided by a multidisciplinary team and led by psychiatrists. Their care helps you to understand and manage your mental health while also learning skills and habits for daily life. They offer case management to connect you with community resources, and you’ll receive group and individual therapy too. They work with most major health insurance providers in Indiana and will verify your insurance coverage before beginning treatment.
Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Nikki Wisher, BA
Facility Overview
122 Number of Available Beds
Latest Reviews
I tried to get into the psych ward Friday and was turned away. I showed them documentation where I was diagnosed with depression, anxiety, bipolar disorder, and borderline personality disorder. But yet the only disorder they listed was depression. After the guaranteed me that my diagnosis would be taken seriously. They put on my discharge summary that I was homeless which I did not say. I told them I had to find another place to live because of my situation with my roommate. I have self harm scars on my arms and legs. They put on my discharge that I was unable to walk and was slurring my speech. I had told them I had walked 5 hours to get to their building also. While carrying a suitcase that weighed 200 pounds. and the handle is broken so I had to actually hold the suitcase in my arms while I walked 5 hour to get to the psych ward. Yes I told them that and they still made me leave. I had taken too many sleeping pills and I told them I felt dizzy. I told them I felt like I needed mental help. And I did not feel like I was in my right state of mind. I had told them that I hadn't slept or ate any food for 15 days before entering detox. I was sleeping with a knife because I thought people were going to unalive me. Before I got to detox at Fairbanks. I told them I only slept a couple hours the whole week I was in detox. Which caused my paranoid thoughts to become even worse. I did not leave my room at detox because I was paranoid about being around people. When I went to the cafeteria I quickly bagged all my food up and took my food to my detox room because I was paranoid and did not feel safe being around people. Which caused me to go into a psychosis and hallucination. I was paranoid and thought people were plotting on me. I was having a panic attack in my detox room. I was pacing back and forth. I was making myself take deep breathes. Fairbanks detox was the place that suggested I try to get into the psych ward. Also they made my whole summary about drugs when I did not come there for drugs at all. I was there for my bipolar disorder and my borderline. And they completely ignored my diagnosis after I showed them paperwork from my psychiatrist. If my mental health was good I wouldn't ever touch droogs. This facility was wrong for turning me away. I should have been accepted into the psych ward. Also they put on my discharge that I had never been to a psych ward before. That is not true. I told them I had been to the psych ward 4 times before..
Also to completely disregard my mental diagnosis is wrong. How are you going to help someone with their mental health when you don't even acknowledge their mental disorders. And yes I had shown them paperwork directly from my psychiatrist with my bipolar disorder and borderline personality disorder, and anxiety, and major depression. I also showed them paperwork where my psychiatrist said I have persecutory delusional thinking. Persecutory delusional thinking is a severe and distressing form of paranoia where a person holds a firm, false belief that they are being intentionally harmed, mistreated, or conspired against by others.
Response from the owner1 week ago
Thank you for taking the time to share your concerns with us. It is our goal to provide a caring and supportive environment for patients and their families. Please know we take your feedback seriously and would like to learn more. Please reach out to our Patient Relations & Advocacy team at patientrelationsandadvocacy@ecommunity.com or call (317) 621-7000. They can discuss things in an offline, secure environment to protect potential patient health information and ensure any needed next steps are taken. Thank you again.
Retrain your staff to effectively deal with behavioral health patients in a more efficient, professional and compassionate manner
Response from the owner1 week ago
Thank you for taking the time to share your feedback with us. Please know that we are committed to patient care, and we take your concerns seriously. If you're willing, please write to patientrelationsandadvocacy@ecommunity.com or call (317) 621-7000. They are able to listen to your feedback, be able to discuss sensitive information in a secure manner and take any next steps necessary. Thank you.
I was a patient back in 2024 and didn't have a pleasant experience. I appreciate the staff that helped me when I first got there but once I got to my unit, it went downhill. I got there at 9am and didn't eat until dinner time. Everyone had a menu to choose what they wanted to eat but they forgot about me. I have food restrictions and couldn't eat the food they gave me for dinner. When I needed assistance, they prescribed me medication that was over 2x the dosage I had been taking prior to my visit. There were a few patients that I felt were neglected. A patient was hunched over in the group room and was falling forward out of their chair! I was the only one nearby and helped her. I walked her to her room and none of the staff offered to help. I literally pulled my back helping this patient. I was happy to help but it didn't sit well with me that the staff just ignored the whole situation. Also I wasn't able to take my medication at the times I had been taking prior to my visit. everyone had to take it at a specific time no matter what. They over medicate instead of first helping the patients cope with their symptoms. Its really disheartening. I would only recommend going here if you absolutely have to. There are better resources out there than this hospital.
Response from the owner1 week ago
Thank you for taking the time to share your concerns with us. It is our goal to provide a caring and supportive environment for patients and their families. Please know we take your feedback seriously and it has been shared with our team for review. Should you wish to discuss this further, please do not hesitate to reach out to our Patient Relations & Advocacy team at patientrelationsandadvocacy@ecommunity.com or call (317) 621-7000. They can discuss things in an offline, secure environment to protect patient health information and ensure any needed next steps are taken. Thank you again. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.4 / 10
Gallery
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
For long-term recovery from drug addiction, drug rehab in Indiana is often key. This treatment gives individuals who are struggling with a substance use disorder the tools to manage their disorder and achieve long-term sobriety.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Private Setting
Staff & Accreditations
Staff
Jason Richard Cacioppo, MD
President
Michelle Miller, , MD
VPt
Thomas Short, MD
President of Staff
Matthew Peaden, DO
VP of Staff
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
7165 Clearvista Way
Indianapolis, IN 46256
Get Help Now - 463-388-1405
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