Loch Raven VA Medical Center – VA Maryland Health Care System

3900 Loch Raven Boulevard Baltimore, MD 21218
InpatientOutpatient
The facilities at Loch Raven VA Medical Center in Baltimore, MD 1

About Loch Raven VA Medical Center – VA Maryland Health Care System

The Loch Raven VA Medical Center in Baltimore, Maryland is a Veterans Administration outpatient clinic offering general healthcare, plus mental and behavioral healthcare, for military veterans. Addiction treatment for alcohol and drug abuse as well as treatment for depression, anxiety, PTSD and other conditions are provided. Telehealth services are available.

Loch Raven VA Medical Center serves the needs of all veterans, including men, women, the elderly, and LGBTQ-identifying individuals. Specialized programs for LGBTQ individuals are offered. Clinic hours are Monday through Friday from 8 am until 4:30 pm. The clinic is closed on weekends. Services require an appointment, and you may need to contact your primary VA physician for a referral prior to making an appointment. Individual and group counseling sessions are available.

If travel is an issue for you, telehealth services that use video conferencing for one-on-one sessions can be scheduled. If needed, a free shuttle is available to bring you to the clinic for an in-person appointment. You must call ahead and make a reservation to use the shuttle service.

Loch Raven VA Medical Center accepts military insurance for military-related healthcare treatments and private insurances for non-military-related care. Check with your provider to verify your coverage, out of network benefits, and possible copays. Financial aid and sliding scale payments are available.

Latest Reviews

Paul S�nchez
1 month ago on Google
5
Building 14 Prostetics Lab personnel are the example on how to deal with veterans. Professional and friendly in person and over the phone.
Response from the owner1 week ago
Mr. Sanchez, thank you for your 5-star rating of the Loch Raven VA Medical Center and your kind words about the staff in the Prosthetics Lab. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Dr. Gottlieb
3 months ago on Google
5
Wonderful place. Clean, bright facility with caring well trained nurses and support staff. Good doctors.
Response from the owner2 months ago
Dr. Gottlieb, thank you for your recent five-star rating of the Loch Raven VA Medical Center. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Jerry Robey
1 year ago on Google
5
Had my first Audiology appt today. It was very pleasant. Everyone was very nice and helpful.
Response from the owner1 week ago
Mr. Robey, Thank you for your recent five star rating of the Loch Raven VA Medical Center. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for allowing us to serve your health care needs. Sincerely, VA Maryland Health Care System
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • wifi iconWifi
  • car iconPrivate Transportation
  • hiking iconHiking

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 254126

Contact Information

Phone icon (410) 605-7000
Building icon

3900 Loch Raven Boulevard
Baltimore, MD 21218

Fact checked and written by:
Rita Milios, LCSW, SAP
Edited by:
Kerry Nenn, BSW

Reviews of Loch Raven VA Medical Center – VA Maryland Health Care System

3.98/5 (26 reviews)
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Reviews

1

Instead of helping me I felt like this place affected me negatively, they have no idea how to treat delicate issues like my addiction and I am sure I will find a place much better than this one.

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (25 reviews)
Paul S�nchez
1 month ago
5

Building 14 Prostetics Lab personnel are the example on how to deal with veterans. Professional and friendly in person and over the phone.

Response from the owner1 month ago
Mr. Sanchez, thank you for your 5-star rating of the Loch Raven VA Medical Center and your kind words about the staff in the Prosthetics Lab. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Dr. Gottlieb
3 months ago
5

Wonderful place. Clean, bright facility with caring well trained nurses and support staff. Good doctors.

Response from the owner3 months ago
Dr. Gottlieb, thank you for your recent five-star rating of the Loch Raven VA Medical Center. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Mary Mushroom
4 months ago
5

Response from the owner4 months ago
Ms. Mushroom, thank you for your recent five-star rating of the Loch Raven VA Medical Center. We strive to provide the best care possible to Maryland's Veterans and their family members in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
NS
5 months ago
5

Response from the owner4 months ago
Ms. Hollenger, thank you for your recent five-star rating of the Loch Raven VA Medical Center. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Michael Schoppert
8 months ago
5

Response from the owner8 months ago
Mr. Schoppert, thank you for your recent five star rating of the Loch Raven VA Medical Center. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Jerry Robey
1 year ago
5

Had my first Audiology appt today. It was very pleasant. Everyone was very nice and helpful.

Response from the owner1 year ago
Mr. Robey, Thank you for your recent five star rating of the Loch Raven VA Medical Center. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for allowing us to serve your health care needs. Sincerely, VA Maryland Health Care System
OldEmail Johnston
1 year ago
1

Response from the owner1 year ago
Mr. Johnston, I apologize if any services that you received at the Loch Raven VA Medical Center did not meet your expectations. Our goal is to provide outstanding customer service and quality patient care to every Veteran we serve. I recommend contacting one of our Patient Advocates at 410-605-7542 for assistance. Our Patient Advocates are available to connect Veterans to needed services, resolve customer service issues, and provide advice and guidance as necessary. Thank you for your service! Sincerely, VA Maryland Health Care System
john Cullings
1 year ago
5

I was there on Thursday 4-27-2023 to see my doctor (Lomotan) for the first time everything went very well.

Response from the owner1 year ago
Mr. Cullings, Thank you for your recent five star rating of the Loch Raven VA Medical Center. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs. Sincerely, VA Maryland Health Care System
Rod Iri
1 year ago
1

Called to ask a question, before I could even finished asking question was transferred to a line that was not answered. I called back and asked his name and he questioned me then said his name is David and not his job to answer then hung up. Disgraceful

Response from the owner1 year ago
Rod Iri, We are very sorry that your were not satisfied with the customer service you received when calling the Loch Raven VA Medical Center. Our goal is to provide exceptional customer service to all Veterans and their family members. I encourage you to contact one of our Patient Advocates by calling (410) 605-7542 to report your concern so it can be tracked and addressed. Thank you. VA Maryland Health Care System
Mona LaVelle Brown-Wilkes
2 years ago
5

Response from the owner2 years ago
Ms. Brown-Wilkes, Thank you for your recent five star rating of the Loch Raven VA Medical Center. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs. Sincerely, VA Maryland Health Care System
S Perkins
2 years ago
2

The whole Maryland VA system is poor.

Response from the owner2 years ago
S. Perkins, We are very sorry that your were not satisfied with the service you received at the Loch Raven VA Medical Center. Our goal is to provide exceptional customer service to all Veterans and their family members. I encourage you to contact one of our Patient Advocates by calling (410) 605-7542 to report your concerns so they can be tracked and addressed. Thank you. VA Maryland Health Care System
Scott Roberts
3 years ago
5

Response from the owner3 years ago
Mr. Roberts, Thank you for your recent five star rating of the Loch Raven VA Medical Center. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs. Sincerely, VA Maryland Health Care System
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