Lighthouse Care Center of Augusta

About Lighthouse Care Center of Augusta

Lighthouse Care Center of Augusta is a mental health treatment facility in Augusta, Georgia. Children, adolescents and adults who are struggling to cope with mental health concerns can receive support at this center. They provide partial hospitalization programs, medication management, crisis stabilization services and acute residential care to individuals over the age of five. The facility maintains the Joint Commission’s gold seal of approval accreditation, and they’re LegitScript certified.

This clinic seeks to provide care to as many patients as possible, so they accept many types of insurance policies from Georgia Managed Medicaid, Aetna, and Cigna to UnitedHealthCare and Blue Cross-Blue Shield. If you find yourself out of network, then the facility will work with you on creating a single case agreement plan. This type of arrangement between your provider and the facility might allow you to get the coverage and care you need without having to search for a different facility or provider.

One great thing about this facility is that they have an onsite school that can help children and adolescents meet their educational goals. The school, which is accredited by the Georgia Accrediting Commission, can help interested individuals receive their GED or high school diploma, learn independent living skills and build upon their vocational goals.

Patients who seek help at the clinic will undergo an evaluation before being provided with an individualized treatment plan that considers their strengths and weaknesses. The facility can help patients who are experiencing anxiety, mood disorders, paranoia, depression, homicidal thoughts and self-harming behaviors.

Latest Reviews

Brenda Cordell

3 weeks ago on Google

My daughter was transported 11/6/24. I am her POA for her MH. Absolutely no one called me so I can know how to send docs and to discuss meds and treatment. One nurse called late evening 11/12/24 to provide email to send docs. No more returned calls again until 11/15/24 to tell me she was being discharged same day refused to utilize her insurance transportation 144 miles away then mentioned they changed meds to meds she should not be taken. She was only given partial meds from past not stabilized at all instead much worse condition following day I had to transport. Her clothes in the bag were not washed the entire ten days she had to wear paper scrubs home. No one cares what they did to her. Reported to Attorney General and Healthcare Facilities Regulations also discussing with a lawyer. Legally I should have been contacted to advocate for my daughter .Update no response for what happened here from Anchors and fyi because of what happened second hospitalization happened again this month less than 1 weekThanks Anchors for not taking her care in considerations also not giving her any consideration for what happened

sierra seiler

3 weeks ago on Google

If your child needs help they won t get it here. They are rude and do not communicate with you at all. You have to call them non stop until you finally get someone and no one there is on the same page. I was told something different by each person I spoke to. I didn t get to speak to my son for 2 days because they didn t allow him to have his phone call. They also didn t call me when he got there or the next day. It wasn t until the lady called to switch him to voluntary that I even heard anything about my child. They do that after 48 hours! They also didn t give me the code for my child or send the paperwork back until today November 29th when my child is already home!! He was admitted the 21st. I just got the email today in which they have my child labeled as transgender when he is VERY much not transgender. They didn t give my son his meds for a period of 3 days which he is supposed to take everyday. So he was a rollercoaster of emotions and crying the entire time. My child was told to shut up by staff and told if he cries for his mom he will stay longer. My child was bullied and assaulted by a 12 year old in which I was told they were separated but after my child came home he told me that wasn t true. The 12 year old bullied my kid, called him names like the N word and everything else. My son had a huge bruise on his face from being hit by the 12 year old. He told me they do nothing about fighting and allowed this same child to bend his fingers back and told him he was fine. If your child is younger like mine (8) just know they will be put with teenagers and not supervised. My child was exposed to horrible things and now has anxiety. These kids aren t treated like they are there for help, it feels more like they are prisoners. I waited 17 minutes during visitation for my child to even be brought out to see me. The lady was in no hurry to get him down there even tho we get an hour to visit and I drove 2 hours to see him. My child was filthy and said he didn t get to take a bath except for the day he got there. They told my child during the process of going home that if he didn t rate them high he wouldn t get to go home. I also had to demand that they release my child after a lady told me I couldn t take my child. He was in voluntary status at that time. So she lied to me. I told them I was on my way which would take 2 hours but when I got there I still had to wait in the lobby for over 40 minutes for them to walk my child to me. The lady up front was extremely rude trying to cover papers like I was looking at peoples information. I told her my child s name and she almost called the wrong kid and then got snappy at me asking what was the name?! Like it was my fault she isn t good at her job. This place is a mess. They told me they don't usually change meds or give meds and they just watch your child to make sure they aren t a danger to themselves or others. I was told my child would get help and the right meds but none of that was even true. These people don t give a crap about your kid or you. They will act nice before your child is sent there but once they are there you won t hear from anyone or know if your child is even okay. I wouldn t recommend this place to anyone.

Response from the owner2 weeks ago

Hi, Sierra. Thanks for taking the time to share this review. Could you please visit http://www.lighthousecarecenters.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.

Tammy John

1 month ago on Google

Horrible communication between staff and parents. Staff appeared uninterested or unqualified to provide services dictated from physicians. Limited visitation rules provided to parents were not adhered to and created unnecessary stress for all involved. Lack of structure and compassion. I would not recommend this facility to anyone needing acute or residential services.

Response from the owner5 days ago

Hello, Tammy. Thank you for your feedback. We would appreciate the opportunity to speak with you further about some of the concerns you've mentioned. At your convenience, please provide us with your contact information by visiting http://www.lighthousecarecenters.com/contact-us/. We hope to hear from you soon. Thank you again.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

7.1 / 10

Gallery

Lighthouse Care Center of Augusta GA 30909

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient rehab enables clients to receive addiction treatment while continuing to work and reside at home. Many programs offer evening, night, and weekend services so that clients may receive treatment on their own schedule. Outpatient treatment modalities typically include addiction counseling, recovery-focused life skills training, and/or medication assisted treatment (MAT). Many programs also provide step-down care, including partial hospitalization (PHP), intensive outpatient (IOP), and standard outpatient services, to align with clients' evolving needs.

Inpatient

Inpatient rehabs feature intensive clinical supervision and a highly structured and supportive environment, meaning they are especially well suited for clients in early recovery and those at risk of relapse. Clients reside at the treatment facility and engage in various therapeutic sessions throughout the day, including addiction counseling and recovery-focused life skills training. Many programs also offer evidence-based complementary therapies, such as meditation and massage.

Aftercare Support

Aftercare, which is sometimes referred to as continuing care or relapse prevention, is a type of structured care meant to help you continue with the progress you've made after completing an addiction treatment program. Most of the time, you'll continue receiving support after a treatment program by partnering with their case managers and staff to identify and access the resources you need to remain sober.

12-Step

Participants in 12 step recovery programs focus on personal growth to address the emotional and psychological factors contributing to their addiction. 12 step recovery is rooted in spiritual development, but religious affiliation isn't required. Regular group meetings and individualized support with the help of self-selected sponsors promote participants' sobriety as they work through the 12 steps, gaining insight into their addiction, taking responsibility for their life choices, and releasing control over that which is uncontrollable.

Intervention Services

A drug intervention in Georgia is designed to encourage an individual to get the treatment they need. This effort aims to break through resistance and motivate the individual to get help. The process typically involves loved ones sharing their concerns with the individual and how their substance use has affected those who care about them. A professional interventionist can help guide this conversation and explain from the clinical side how treatment can be beneficial.

Partial Hospitalization Program

Designed for individuals who don't require round-the-clock care, a partial hospitalization program (PHP) is a form of outpatient care with a higher level of support. PHP treatment can be an alternative to inpatient hospitalization or a step-down option. With daily sessions lasting 6 to 8 hours, up to 5 days a week, a partial hospitalization program may offer medication management, relapse prevention techniques, and behavioral therapy interventions. PHP treatment can be fully or partially covered by insurance.

Medically Assisted Detox

Medical detox is the process of ridding the body of addictive substances in a medically supervised setting. If you become chemically dependent on a substance like alcohol, opioids, or benzodiazepines (like Xanax or Ativan), quitting abruptly can cause uncomfortable or even dangerous side effects. Licensed medical professionals ensure the process goes as safely and comfortably as possible while monitoring you 24/7 and administering any required medications,

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Nutrition therapy has short term and long term goals. In the short term, it helps restore your health so you can recover from the physical effects of addiction. Long term, it helps you understand overall health and nutrition to set you up for a healthy lifestyle in recovery.

Amenities

Residential Setting
Private Rooms

Accreditations

LegitScript has reviewed Lighthouse Care Center of Augusta as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in May 2024

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Georgia
License Number: 121-658

Contact Information

(706) 651-0005

Website

3100 Perimeter Parkway
Augusta, GA 30909

Get Help Now - 912-456-1071

Who Answers?

Fact checked and written by:

Jennifer Martin

Edited by:

Kerry Nenn, BSW

Reviews of Lighthouse Care Center of Augusta

2.1/5 (149 reviews)

Google Reviews

2.1 (149 reviews)

3 weeks ago

Response from the owner3 weeks ago

1 month ago

Response from the owner1 month ago

Antonette Williams

Hello, Antonette. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.lighthousecarecenters.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.

Jennifer Scott

It was almost impossible to contact the staff or my child. I barely heard from her for three months. The therapist could not keep our appointments and never informed me ahead of time of a change or cancelation. My child had lice twice while in their care. She complained of roaches and the overall state of the facility and said that the staff was careless with her physical/mental well-being. After five months at Hillside (almost like a summer camp), my child said this felt like a prison.

Hi, Jennifer. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.lighthousecarecenters.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.

Mahogani Hudson

2 months ago

Response from the owner2 months ago

Hello, Mahogani. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.lighthousecarecenters.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.

Linda Perry

Everyone was nice and helpful. Beautiful campus!

Hi, Linda. Thank you for taking the time to leave such great feedback and a high rating. Have a great day!

Ramona Little

The worst place ever. No structure no communication is horrible don t care about the patients just there for a paycheck.Certain insurance will disqualify them for getting the help that they did. Was sent there for long term help put was discharge cause they drop the ball on looking for a facility. That is long term which they are a long term so I confuse why he couldn t stay there.I will be reaching out to the news people to tell my story about this facility

Hi, Ramona. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.lighthousecarecenters.com/contact-us/. Again, thank you.

Ahleeya0

This place is nothing more than bullshit it is horrible .as a teen that was sent here at fifteen and only spent a week in residental.DO NOT SEND YOUR KID HERE THEY WILL END UP MORE TRAUMATIZED I HAVE BEEN OUT FOR THREE MONTHS AND STILL HAVE NIGHTMARES

Hi, Ahleeya. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.lighthousecarecenters.com/contact-us/. Thank you again.

Katelyn Gwyn

Hello, Katelyn. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.lighthousecarecenters.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.

Tristin Fiocchi

3 months ago

Response from the owner3 months ago

Hello, Tristin. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.lighthousecarecenters.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.

jessica sorrells

Overall Experience

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Last 6 months
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