Lemuel Shattuck Hospital

About Lemuel Shattuck Hospital

Lemuel Shattuck Hospital is located in Jamaica Plain, Massachusetts. Since 1954, this center has specialized in assisting underserved communities such as the poor and those under court order. There are inpatient and outpatient programs for behavioral health, and they’re open 24/7.

The hospital has 255 beds in addition to outpatient wings and labs. Its center for substance abuse, the Living and Recovering Community, lasts from 30 to 90 days. In this program you’ll have access to counselors, physical therapists, and primary care doctors to help your body and mind recover. There are also methadone treatments in case you need assistance with your withdrawal. You may be eligible for transitional housing once you graduate. Or you can also be placed in an outpatient program.

They also offer other programs for people with substance abuse issues. Homeless men and people who are in corrections programs can also receive care, social services, and limited legal services.

If you don’t have a car Lemuel Shattuck Hospital is accessible by several bus lines. But please note that Lemuel Shattuck will be relocating to the East Newton Pavilion in 2026.

Latest Reviews

Danie Dardompre

1 month ago on Google

One of the worst hospitals I have ever experienced in my life and my mother has been mentally ill a long time. I say this with conviction and honor. My future goal is to make sure this hospital gets shut down. I am working slowly but surely. The mental section hires nurses and staff that frankly do not know how to deal with families or even mental health patience fr. It's just a job to them. My mother is an immigrant and alot of these "nurses" are of either African or Haitian descent coming from a culture that doesn't even recognize mental health. They have no patience for the families of these patients. They are impatient, rude and cold. I have said this before. My mother is mentally ill my whole life. Mc.clean hospital was a heaven sent even the last hospital in JP was a better situation. This hospital needs to be shut down. Or completely restructured. Not just anyone can work with the mentally ill and deal with their overwhelmed defeated tired family members. The nurses or the wings 9 south (from my experience) have 0 to no phone etiquette. Something has to change. I rarely even like visiting my mom because of the way the nurses and staff are.

Robert Strickland

2 months ago on Google

Roberto Vieira

3 months ago on Google

Gallery

Location

Accepted Insurance

Lemuel Shattuck Hospital works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516

Who Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Daily

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. This Inpatient medical unit provides safe withdrawal from alcohol and other drugs for both men and women. The treatment team is physician-directed with 24-hour nursing care, licensed counselors, and case managers. Treatment includes individual and group counseling, family support and education, and aftercare planning.

Intervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Aftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

HIV/AIDS Program

HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

Private Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Fact checked and written by:

Peter Lee, PhD

Edited by:

Kerry Nenn, BSW

Reviews of Lemuel Shattuck Hospital

2.68/5 (77 reviews)

Google Reviews

2.8 (69 reviews)

1 month ago

2 months ago

3 months ago

Brittany

My best friend is in 6south and being treated horribly she's victimized, mocked, triggered, not to mention hasn't been outside in over 5 years because supposedly her wheelchair can't go outside. She's also been robbed of her disability, her food, her drinks, her electronics, and multiple other things

ann reed

This Hospital traumatize me, is the worst thing to have a Family member in such horrible place, I don t believe it s a Hospital,, I am speechless

Dank Dank

I had routine cancer care here while in DOC custody from 2012 to 2015 I was serving a 3 year sentence I had mt cancer care and surgeries at MGH cancer center but had to go to prison in 2012 so resume care at shattuck I still have my doctors at MGH I have the same ones since 2011, I thought it was a clean hosptial I never stayed upstairs in a room though only day visits. I had my power port removed too they did good job.

5 months ago

Supposedly, this is a teaching hospital duly accredited by the Joint Commission. I'm not sure of the criteria for hospital accreditation, but I think they need to lose their accreditation if its dependent upon patient safety, clinical excellence, and adherence to evidence-based practicesThis hospital is overseen by The Disability Law Center. They need to act aggressively and close this hospital down.The great State of Massachusetts runs this hospital through the Department of Public Health. Shame on y'all.The college associated with the Lemuel Shattuck is Tufts University. My aunt, who just passed last month, worked for Tufts for over 60 years. I've respected Tufts for years. Now, however, I wouldn't send my student there to get their clinicals at the Shattuck. It's a setup for failure.The hospital was built in 1954, is 70 years old, and is named after Lemuel Shattuck, a local historian, statistician, and politician who helped create the nation's first Board of Health in 1869. I'm certain he's rolling over in his grave to have his name be associated with this suboptimal health care facility.I grew up in Boston. The Shattuck was known as the worst hospital more than 50 years ago. My family member has been at this facility going on a monthThis past month, I've learned how low they could go.My family member is a very recent quad amputee. He was transferred here from MGH because they said he no longer required that level of care.The Lemuel Shattuck is supposed to be competent in Acute and Sub Acute care. From the moment he got there, I've had to work with the patient advocate almost daily.The issues range from mice in family member's rooms, gnats coming up from the sink in family members' room, non-adherance to basic nursing procedures and techniques, lack of professional demeanor and rudeness, leaving urinals unemptied, linoleum floor covering not glued down, electrical outlets in patient rooms blowing, inadequate ventilation from non working, painted shut/handles windows, etc.The few professionals that work here are outnumbered. The general attitude of staff and management is lackluster and non-empathetic, and I feel the level of care borders on the criminal.I notified DLC and DPH. DLC did respond and spoke with me. I got a letter from DPH.If you have any other options, please do not let your family member be taken to this hospital for any reason.

yves bernier

Luis Maldonado

7 months ago

The Shattuck hospital has helped me out in so many ways. It's a very good place. Nothing what so ever to say negative things about it...Luis Maldonado

Veronica Diaz

9 months ago

This is the worst place to have your love ones or even to be placed yourself. Do your research we unfortunately didnt have a choice but if there is anything we can do is become advocates for the patients there. This place is horrible they have CNA'S who reek of alcohol especially one in particular in 6 south. that same CNA walks in to patient rooms when they ring the call button shuts it off and disregards their needs waves his hands to the patients as hes mumbling obscenities' and slams the door shut. My spouse has been there for about 4 months hes in a wheelchair and has to make his own bed, moves his own commode, empties his own urinal, cleans his own room which are all things he is accustomed to but when you have an injury as bad and as severe as he does it makes it very difficult to do anything. Security will disregard any and all of your deliveries and will tell the drivers to go away we currently have an active complaint and investigation due to security violating and disrespecting the dasher. the hospital has mice and roaches they do not care to be clean or even sanitary at all we observed them cleaning once and the staff mentioned that it was because they were coming to inspect I was baffled by the response. Meals are not given the way they should be given they are cold or some night bags are either not distributed or shorted meaning sandwiches are taken out and they only give them a bag with utensils mayo and an apple. They just love to push medication on patients to keep them drugged up so they dont have to deal with them, walking down the hall all you see are patients in wheelchairs or beds doped up drooling and almost falling out of their wheelchairs. Patients are constantly screaming I NEED HELP for long periods of time with no attention given. This hospital is like if you go there expecting to die its horrible and lets not mention PT my spouse has a combination of injuries ranging from a broken pelvis, fractured lower lumbar and two metal plates in his hips hes been confined to a bed for months and when not in the bed hes in the wheelchair this past week the wheelchair was taken from him and PT asked him to stand and walk with a crutch from one spot to another and just like that they cleared him from PT without even providing PT now hes suffering from a pinched nerve in his right leg and PT wont see him The nurses tell him there is only 1 doctor in the ENTIRE facility he gets directed to the on call which he has never seen the actual doctor or on call doctor since being there. We aren't getting any results we are actively trying to transfer him close to home but even so if you thought the Doctors, CNA'S, Nurses, were an issue the case workers, social workers are worse they wont process the transfer papers. they wont offer assistance everyone is always on vacation so they wont help but they make it difficult for you to get out and get the help you need. No one ever knows what's going on or where anything is its like chickens running around with their heads cut off. They only got a star because without choosing a star I cant post my review. If you love your loved ones please fight to get them out if they are there and if not if they are mentioning placement there please DONT DO IT. You'll thank me later.