Lawrence Memorial Hospital of Medford

170 Governors Avenue, 4th Floor Medford, MA 02155
DetoxInpatientOutpatient
Lawrence Memorial Hospital of Medford MA 2155

About Lawrence Memorial Hospital of Medford

Lawrence Memorial Hospital of Medford, located in Medford, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intervention services.

Specialty rehab programs at Lawrence Memorial Hospital of Medford include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Harvey s Animal Evictions LLC
3 weeks ago on Google
5
In parking lot
Response from the owner1 week ago
Thank you for the five stars! Please keep us in mind should you need urgent medical care in the future!
David Deitsch
3 weeks ago on Google
1
If u don't have insurance don't bother get treated like dirt. Not happy. Was in their before anybody took everyone but me. So I left. My wife tried make me appointment on as soon as she put no insurance. Magic ly. No more appointments available. Gonna report this.
Lady V
1 month ago on Google
1
I came into Urgent Care because my hand accidentally went though a glass window. There was no one else in the emergency room but for some reason I had to sit there bleeding out for hours before some "helped" me. I was finally called and they wrapped my arm and told me to go sit back in the waiting room to wait for an x-ray. I was called back, the tech said I needed to take off my bandage... I'm not sure she understood how an x-ray, or bleeding out works. I had to take it off and rewrap it myself because she wouldn't help me. I then was sent to sit in the waiting room some more and after a great deal of time and feeling like I was going to die the told me that they messed up taking the X-rays and they had to do it again. It had been several hours by this point and I didn't even get any stitches or anything to stop the bleeding really. I ended up leaving. My would had to heal on its own. After all that this hospital had the audacity to send me thousands of dollars in bills for X-rays and even sued me for not paying. Which they lost. Worst place ever. Don't expect basic human decency here.
Response from the owner1 week ago
We apologize that you felt the experience in our Urgent Care did not meet our standard of high quality patient care. Without further information, we are unable to investigate your complaint and feedback. We invite you to reach out to Patient Relations so we may gather more information regarding your care. Patient Relations can be reached at 781-979-3021, and we welcome your call and the opportunity to learn more about your experience.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are designed for clients who are medically stable and not at an elevated risk of relapse, including those who have already completed inpatient care. Outpatient programs typically advance clients' established treatment plans, offering continuing addiction counseling and recovery education. Clients who enter outpatient care immediately following detox may also receive medical and mental health assessments and personalized treatment plans. Most outpatient rehabs provide multiple levels of care to align with clients' unique needs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
heart-hands iconIntervention Services
A drug intervention in Massachusetts provides friends and family the opportunity to share how a person's substance use has caused problems in their lives. The goal of the intervention is to encourage the person to get the treatment they need. Most rehab facilities offer intervention services that can help families prepare for the intervention and facilitate entry into treatment if the person agrees to get help.
24-hour icon24-Hour Clinical Care
Due to various health issues that substance abuse causes, 24-hour clinical care in Massachusetts is often a necessary part of treatment. Individuals may be suffering from infections, illness, or organ damage. Having 24-hour care available ensures that these physical problems are treated along with the psychological effects of addiction. Once individuals complete detox and are medically stable, this intensive level of supervision ends, and the next phase of treatment can begin.
medically-assisted-detox iconMedically Assisted Detox
Medically supervised detox is the process of removing addictive substances from your body and managing the withdrawal symptoms in a medically supervised environment. Typically, this is the first step in the recovery process and lasts an average of 5-7 days, though the length can vary depending on your individual needs. Once your system is cleared of alcohol and drugs, you'll likely transition to an inpatient treatment program for the next phase of your recovery.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During family therapy, the therapist works with every member of the family unit to understand the role they play in their loved one's addiction. By addressing these patterns, family members learn healthier ways to interact with each other and contribute to a more effective recovery journey for the family member who is addicted.

Staff

Michael Dandorph, MBA

President & CEO

Andrew DeVoe

Executive VP & CFO & Treasurer

Sabrina Granville, MBA

Executive VP & Chief Human Resources Officer

Philip A Okala

COO

Contact Information

Phone icon (781) 306-6000
Building icon

170 Governors Avenue
4th Floor
Medford MA, 02155

Reviews of Lawrence Memorial Hospital of Medford

3/5 (56 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Harvey s Animal Evictions LLC
3 weeks ago
5

In parking lot

Response from the owner2 weeks ago
Thank you for the five stars! Please keep us in mind should you need urgent medical care in the future!
David Deitsch
3 weeks ago
1

If u don't have insurance don't bother get treated like dirt. Not happy. Was in their before anybody took everyone but me. So I left. My wife tried make me appointment on as soon as she put no insurance. Magic ly. No more appointments available. Gonna report this.

Lady V
1 month ago
1

I came into Urgent Care because my hand accidentally went though a glass window. There was no one else in the emergency room but for some reason I had to sit there bleeding out for hours before some "helped" me. I was finally called and they wrapped my arm and told me to go sit back in the waiting room to wait for an x-ray. I was called back, the tech said I needed to take off my bandage... I'm not sure she understood how an x-ray, or bleeding out works. I had to take it off and rewrap it myself because she wouldn't help me. I then was sent to sit in the waiting room some more and after a great deal of time and feeling like I was going to die the told me that they messed up taking the X-rays and they had to do it again. It had been several hours by this point and I didn't even get any stitches or anything to stop the bleeding really. I ended up leaving. My would had to heal on its own. After all that this hospital had the audacity to send me thousands of dollars in bills for X-rays and even sued me for not paying. Which they lost. Worst place ever. Don't expect basic human decency here.

Response from the owner1 month ago
We apologize that you felt the experience in our Urgent Care did not meet our standard of high quality patient care. Without further information, we are unable to investigate your complaint and feedback. We invite you to reach out to Patient Relations so we may gather more information regarding your care. Patient Relations can be reached at 781-979-3021, and we welcome your call and the opportunity to learn more about your experience.
Mike Brown
1 month ago
5

I called around 8:00 P.M to see if they had walk ins available and if they do Chest X Ray's. I was told yes however it's faster if you reserve an appointment online and it secures a spot. I went on the website to set an appointment. I was so amazed how everything was so easy and convenient they had a same day appointment available after 8:00 P.M and when I called to ask if I could come earlier they said come right in. I was in and out in less then a half an hour and before my original appointment time. Give credit when credit is due this team is amazing from start to finish and I must say thank you for the great service! We don't receive great service like I did anymore really so I was so happy to see a change.

Response from the owner1 month ago
That's what we love to hear. We're always here for to deliver quality and efficient care to all of our patients! Best wishes.
Ponygirl 320
1 month ago
4

Response from the owner1 month ago
Thank you for taking the time to leave us a rating. We are glad to hear it was a positive experience, and we are here for you should you need us again in the future.
Tony Marcin
7 months ago
5

Response from the owner7 months ago
We really appreciate the five-star rating! We hold ourselves to high standards in providing an exceptional experience for each and every patient. Best wishes!
Stephen Grant
11 months ago
5

There is no better place for obesity

Kevin Wong
1 year ago
1

The staff at the front and urgent care couldn t care less about anyone in need. Very rude in the way they greet people and have no urgency. All they care about is doing their time and collecting their paychecks. I hope karma gets them when they re in need and have to go to a hospital.

Robi Farina
1 year ago
1

The young woman in the Lab needs to take people in order of arrival. Now patients need to sign in thru a Kiosk but that didn t make any difference. Instead she first took the good looking guy and then a woman who scurried in knowingly others were sitting there patiently waiting before her. Next time read the names on the Kiosk. Appointments should be made because this system doesn t work.

Tino
1 year ago
1

Worst hospital ever, do not go there at all. They only care about money.

Ethan Bordeaux
1 year ago
1

A family member was under their care. She had to be removed by EMT because she was unresponsive and they refused to see this as an emergency. The doctor on staff couldn t stop smirking while she remained unconscious in bed. Absolutely infuriating and unprofessional. All hospitals have some bad reviews but please never trust them with your care.

Nancy Pierce
1 year ago
1

I went to urgent care @ Lawrence memorial Hospital on March 25th. They took x-rays + COVID test & said it was negative. I went there because I was sick + they sent me home. The 29 th I went to Melrose Wakefield ER + they said I had RSV. IM 69 with COPD. I was in the hospital till April 6 th + it was very painful. I had this since March 17 th. That's what happens when Drs don't listen to the patient.

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