Lakeview Behavioral Health

1701 Sharp Road
Waterford, WI 53185

Lakeview Care Partners Community Based Rehabilitation Center WI 53185

About Lakeview Behavioral Health

Lakeview Behavioral Health, located in Waterford, Wisconsin is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Lakeview Behavioral Health include age-appropriate treatment for teens addressing adolescent-specific issues and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Latest Reviews

Susan Garcia
2 weeks ago on Google
1
This hospital is very unprofessional, they employ unskilled workers and employees who have been fired to turn around and rehire. They will leave non verbal patients naked with no gown, falling out the bed, soaked in urine, the list goes on with this place. Don't expect a Nurse to answer the call light in less than 20 minutes that doesn't happen here.When you complain to a charge nurse she actually justifies their nurses behavior with the excuse they are short staffed, and that there are other patients on the floor. This place is an absolute joke and needs to be shut down. And do yourself a favor don't copy and paste a response back pick up your phone and you call me!
Barri MillerKlamut
1 month ago on Google
2
Severe communication issues and common sense in management is a large issue. There is not a chain of communication to the patient or the patients family. No packet upon entry with important numbers for scheduling transportation or appointments, no communication if further care is needed from an outside facility except to speak with a case worker. Case workers don t seem to really work with or for the patient. I ve not really gotten confirmation of what they do for the patient. There are two case managers at this facility. While I do understand people are out of the office, the voicemail greeting is for purposes of being out of office or conveying emergency numbers. The buck is passed in management and no one is at fault. The facility will not be dictated to a direct quote from management.After much confusion and an important missed oncology appointment for someone who has complications from stage 4 cancer, we have decided this facility does not work for us. We would strongly suggest to use caution when going to this facility. Note the nurses and aides are super but if you ve dealt with facilities before, you know the key is the management.It should be known, bc the social worker dropped the ball for my husband s chemo appointments, as well as transport, my husband missed crucial appointments. Due to missing appointments and his health, my husband passed away. Consider this before using this facility.
Response from the owner1 week ago
We appreciate you taking the time to provide feedback on your experience at our facility. Please accept our sincerest apologies for the communication difficulties you encountered and any stress or inconvenience this has caused you and your family. It is always our goal to provide clear, timely, and effective communication to our patients and their loved ones, and we are truly sorry to hear that we fell short of that commitment in your case. The issues you've described are not in line with our standards for patient care and coordination. We take your observations seriously, and we are currently reviewing our protocols, especially concerning the dissemination of important information upon admission, coordination with case workers, and effective management responses. We assure you that the concerns you've raised are being addressed with the utmost urgency to prevent such occurrences in the future. We understand how critical proper support and management are in healthcare, particularly for those dealing with complex conditions like stage 4 cancer. The fact that an important oncology appointment was missed is deeply concerning, and we are examining our internal processes to understand how this happened and to implement immediate improvements. Your feedback regarding our nursing and aide staff is heartening, and we will share your kind words with them. They work hard to provide compassionate care, and knowing that you found their service super is a positive note in an otherwise regrettable experience. We respect your decision to find care that better suits your needs, and we would welcome any further discussion with you about your experience to better our services. If you are willing, please contact us directly, as your detailed insights would be invaluable in helping us to improve. Once again, we are sorry for the difficulties you faced, and we wish you and your loved one strength and wellness moving forward. Sincerely, Andy Olivares Administrator aolivares@lakeviewsystem.com
Patricia Kronquist
1 month ago on Google
5
This place is great:) Food, personal cares, nursing, Psychiatry, environmental, physical and occupational therapy, are all excellent. They all made me feel welcome and cared for. I would highly recommend. The doctors and support staff are excellent as well. Thank you everyone for being a bright spot in my life. Amen, to the chaplain, your words of comfort and compassion will be a guiding light for my eternity. Thank you. You all deserve employee of the month, and a big bonus or raise:)

Location

Accepted Insurance

Lakeview Behavioral Health works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (262) 534-8565
Building icon

1701 Sharp Road
Waterford, WI 53185

Reviews of Lakeview Behavioral Health

3.6/5 (72 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (72 reviews)
Susan Garcia
2 weeks ago
1

This hospital is very unprofessional, they employ unskilled workers and employees who have been fired to turn around and rehire. They will leave non verbal patients naked with no gown, falling out the bed, soaked in urine, the list goes on with this place. Don't expect a Nurse to answer the call light in less than 20 minutes that doesn't happen here.When you complain to a charge nurse she actually justifies their nurses behavior with the excuse they are short staffed, and that there are other patients on the floor. This place is an absolute joke and needs to be shut down. And do yourself a favor don't copy and paste a response back pick up your phone and you call me!

Barri MillerKlamut
1 month ago
2

Severe communication issues and common sense in management is a large issue. There is not a chain of communication to the patient or the patients family. No packet upon entry with important numbers for scheduling transportation or appointments, no communication if further care is needed from an outside facility except to speak with a case worker. Case workers don t seem to really work with or for the patient. I ve not really gotten confirmation of what they do for the patient. There are two case managers at this facility. While I do understand people are out of the office, the voicemail greeting is for purposes of being out of office or conveying emergency numbers. The buck is passed in management and no one is at fault. The facility will not be dictated to a direct quote from management.After much confusion and an important missed oncology appointment for someone who has complications from stage 4 cancer, we have decided this facility does not work for us. We would strongly suggest to use caution when going to this facility. Note the nurses and aides are super but if you ve dealt with facilities before, you know the key is the management.It should be known, bc the social worker dropped the ball for my husband s chemo appointments, as well as transport, my husband missed crucial appointments. Due to missing appointments and his health, my husband passed away. Consider this before using this facility.

Response from the owner1 year ago
We appreciate you taking the time to provide feedback on your experience at our facility. Please accept our sincerest apologies for the communication difficulties you encountered and any stress or inconvenience this has caused you and your family. It is always our goal to provide clear, timely, and effective communication to our patients and their loved ones, and we are truly sorry to hear that we fell short of that commitment in your case. The issues you've described are not in line with our standards for patient care and coordination. We take your observations seriously, and we are currently reviewing our protocols, especially concerning the dissemination of important information upon admission, coordination with case workers, and effective management responses. We assure you that the concerns you've raised are being addressed with the utmost urgency to prevent such occurrences in the future. We understand how critical proper support and management are in healthcare, particularly for those dealing with complex conditions like stage 4 cancer. The fact that an important oncology appointment was missed is deeply concerning, and we are examining our internal processes to understand how this happened and to implement immediate improvements. Your feedback regarding our nursing and aide staff is heartening, and we will share your kind words with them. They work hard to provide compassionate care, and knowing that you found their service super is a positive note in an otherwise regrettable experience. We respect your decision to find care that better suits your needs, and we would welcome any further discussion with you about your experience to better our services. If you are willing, please contact us directly, as your detailed insights would be invaluable in helping us to improve. Once again, we are sorry for the difficulties you faced, and we wish you and your loved one strength and wellness moving forward. Sincerely, Andy Olivares Administrator aolivares@lakeviewsystem.com
Patricia Kronquist
1 month ago
5

This place is great:) Food, personal cares, nursing, Psychiatry, environmental, physical and occupational therapy, are all excellent. They all made me feel welcome and cared for. I would highly recommend. The doctors and support staff are excellent as well. Thank you everyone for being a bright spot in my life. Amen, to the chaplain, your words of comfort and compassion will be a guiding light for my eternity. Thank you. You all deserve employee of the month, and a big bonus or raise:)

david martindale
2 months ago
1

Response from the owner3 years ago
Hello David, we would like to help. Unfortunately, we do not have any record of your name as a guest at our facility, any chance that you have the wrong hospital?
Byron Derke
3 months ago
1

Brain injury no way go there

Corrine Krause
3 months ago
5

Great service & very friendly staff. Thank you!

Jul's 13
3 months ago
5

Great facility!! Friendly staff, caring and supportive. Highly recommended!!

Kaitlyn Brock
4 months ago
1

Don't allow a loved one to go here. Seriously. Inattentive. Had no access to my dad's recent medical tests or anything, kept trying to tell me results from months old scans when there were more recent ones. My dad literally died and had to be brought back and got a lung infection while he was there and was disoriented and confused but they called me HOURS after he had CPR and was transferred to literally say "your dad had to have CPR. Uh we brought him back but I don't know what happened after that. He's being sent to Mt. Pleasant. Left like 2 hours ago. He pulled his tubes out for some reason" as if he did it to spite her rather than the obvious reality that he was very sick and confused (which should have been a clear sign if you had cared at all because he had been extremely alert before then) Don't get me started on the case manager. She called me and said she had just talked to my dad's nurse. Couldn't answer any of my very basic questions about his wellbeing, provided information that directly went against what the doctor had said a day prior when I visited and literally told me "well I just called to be realistic and tell you your dad will never get better" when he had literally only been there for ~7 days. The time he was there led to a huge setback in his timeline. Time spent undoing the damage of lakeview specialty hospital should have been spent towards weening him off his trach and other health improvements. I'd rather bleed out in the street than be sent here. Unfortunately the doctor he had seemed very capable.

Douglas Morgan
4 months ago
5

Great place for rehab and staff is very pleasant to work with!

Julie Anne Means
4 months ago
5

Tobie and Jessica in the clinic are an amazing team and really strive for patient care!

dashawna conley
4 months ago
1

horrible place. Night nurse stated a lot of people called out.....however they didn't...she just happened to move some people around...now we are short on our side...I'm brand new ...So I don't even know any of the Patients....we had 3 people vs the other side had 5 .....like Really???

Abby Hennessey
5 months ago
5

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