Lake County Health Department Community Health Center : Northeast Satellite Clinic

1911 27th St.
Zion, IL 60099

Lake County Health Department and Community Health Center - Northeast Satellite IL 60099

About Lake County Health Department Community Health Center : Northeast Satellite Clinic

Lake County Health Department and Community Health Center – Northeast Satellite is based in Zion, Illinois. The center provides behavioral health care and addiction treatment to adults aged 18+ of all ethnicities. They accept Medicare, Medicaid, and private medical insurance, as well as offering Good Faith Estimates and discounts to those eligible.

From the get-go, I’m impressed by the range of services they offer. Their Addictions Treatment Program provides residential care which provides an intensive structure. This includes case management, individual, group, and family counseling, medical and psychiatric services, as well as peer support. Interpersonal and life skills, as well as expressive arts, psychoeducation, and more, are also included.

Helpfully, the website lists everything individuals might need to bring with them when choosing this program. Since beginning a recovery journey can be stressful, I think this is a great way to help give clients fewer things to worry about. The center also offers medication-assisted treatment, intensive outpatient, as well as continuing care and aftercare. I think this is a great way of offering continuity and a full support system for those who need it.

Previous clients are mixed about their experiences, with some mentioning difficulty contacting and arranging for prescription refills for medication-assisted treatment. It sounds like they may be understaffed, which could impact the quality of care.

Latest Reviews

Olman Martinez
6 months ago on Google
1
Lena Clayborne
8 months ago on Google
5
Good Job!!!!
sharice long
1 year ago on Google
1
I have literally been asking them to send a referral to my dentist since August 2022 and they still have not sent it. I have missed three appointments and I m missing another one today because they still lied and said they sent it and they didn t. The most unprofessional place I ve ever been.

Location

Accepted Insurance

Lake County Health Department Community Health Center : Northeast Satellite Clinic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Children's Health Insurance Program (CHIP)

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

aftercare iconAftercare Support
Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
Loved ones can utilize a drug intervention in Illinois to help with addressing a family member's problematic substance use. The goal of the intervention is to educate the individual about the negative effects of their substance use and encourage them to accept professional treatment. Intervention services can help families initiate this conversation and plan appropriate follow-up care, such as inpatient or outpatient rehab.

Treatments

The central task of the Dual Diagnosis Group is to help clients learn more about the interaction between addiction and mental illness, and to help them increase stability in adult functioning through the establishment of sustained sobriety and continued recovery from mental illness. You must be receiving services from at least one of our Behavioral Service programs to be in this group.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.

Clinical Services

The Trauma Treatment Program provides services to Lake County residents, ages 2 through 18, who have experienced trauma. Trauma Focused—Cognitive Behavioral Therapy is an evidenced-based treatment proven effective in working with children and adolescents who have experienced trauma. TF-CBT teaches us how to cope with unhelpful or inaccurate thoughts, confusing and overwhelming feelings, and unhealthy or risky behaviors that the experience of trauma many times causes. Topics include: Education about Trauma, Relaxation, How to Identify and Express Emotions.

Family involvement with treatment, when clinically helpful to a client's progress, is encouraged. Case managers are available to assist families in obtaining the resources necessary to restore balance. They strive to help youth and their families develop positive coping techniques, communication skills and the means to manage mental health issues, while maintaining a healthy lifestyle.

Amenities

  • private iconPrivate Setting
  • meditation iconMeditation Room

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (847) 984-5400
Building icon

1911 27th St.
Zion, IL 60099

Fact checked and written by:
Lauren Thompson
Edited by:
Anna Spooner

Reviews of Lake County Health Department Community Health Center : Northeast Satellite Clinic

2.4/5 (13 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (13 reviews)
Olman Martinez
6 months ago
1

Lena Clayborne
8 months ago
5

Good Job!!!!

sharice long
1 year ago
1

I have literally been asking them to send a referral to my dentist since August 2022 and they still have not sent it. I have missed three appointments and I m missing another one today because they still lied and said they sent it and they didn t. The most unprofessional place I ve ever been.

Kathya Madrid
2 years ago
1

They take a long time to attend, and they never have appointments availableIt takes months for them to make an appointment

Juliana Vicario
2 years ago
2

Jesus Reyes
2 years ago
5

They serve friendly people

Karla Pulido
3 years ago
2

Long time waiting for bad service

Valery Jurado
5 years ago
5

People are actually very friendly in the front I always go here !

Erika Flores
5 years ago
1

Worst place to receive service. The front desk is really rude and they only have 6 parking spaces available which are always full.

Yaneth VanderVere
7 years ago
1

worst place ever. manager lie to get more money from

Jerald Yang
7 years ago
1

The WORST Health Center you could go to. No one would call you back if you request for a call back from the staff in Zion. The nurse could careless if you die. Went on a Saturday, nurse to send prescription, It's already Friday the following week and still no prescription sent to Pharmacy. Called them everyday about it but they would not call you back. THIS SATELLITE CLINIC MUST BE CLOSED AND FIRE ALL THE STAFF THAT WORK THERE!

Audelia Santano
7 years ago
1

It takes months to get an appointment, this is not the reason I'm upset. I called last week friday early I the morning to let them know my husband did not have any more medication, someone was supposed to call me back since I did not hear from anyone I called back I Monday afternoon. The person I spoke with told me that she saw the message but it was not submitted then she also said she did not know why no-one called me cuz the message was there and she was going to send it to them and someone would call me. Here it is Thursday and my husband has be with out medication all week. They just don't care. I'm going to hooks them liable if anything happens to my husband. Terrible service

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