La Frontera South Tuscon – Family Center

502 West 29th street
Tucson AZ, 85713

About La Frontera South Tuscon – Family Center

La Frontera South Tucson - Family Center is an outpatient clinic for children, adolescents, and adults in Tucson, Arizona. They offer treatment programs for substance abuse, co-occurring disorders and serious mental illness. To help Pima County residents with their mental health and drug abuse, they offer a comprehensive and easily accessible network of services. Additionally they have a long history of winning federal research and demonstration grants like CSAP, CSAT, and NIDA and conducting thorough program evaluations. They are one of the top programs in the country for dual diagnosis, and several of their initiatives have received national recognition.

To assist you in achieving and defining your objectives, they offer assessment and service planning. They provide case management assistance as well as DUI and domestic violence support groups. In addition they offer outreach and support to the homeless including health promotion and job services.

They provide family, group and individual therapy. For drug abuse they provide an intensive outpatient program (IOP). Along with medication assisted treatment using Suboxone or methadone, they also offer support groups. They offer peer and family support in addition to moral reconversion therapy.

In order to address their patients’ other medical issues they also employ primary care doctors. All patients are served by this practice regardless of their financial situation. Nobody will be refused service because they are unable to pay. They have a sliding fee schedule with discounts based on the size and income of the family. They also provide housing assistance, transportation and veteran services.

The majority of their services can be accessed via phone, video or in person. For all members with limited English proficiency, they offer language and communication support. They offer language services, including translation and interpretation, at no expense.

Latest Reviews

Michael Maxwell
Reviewed on 11/26/2024
4
Luz for Monday IOP is awesome love her group along with Wade on Wednesdays really good guy holds a good group, both Luz & Wade are down to earth and both are incredibly helpful I always looked forward to starting the week with IOP on Monday mornings Friday group not even going to go there I would love to take over Friday groups some day after I get me peer support certification!
Tina Dugay
1 month ago on Google
5
I have had a wonderful experience for the last three years recovering from my mental breakdown through the services of La Frontier. From my hospital stay and through my search for housing Jessica Chelbert my counselor has been there for me. Truly can't say I would be alive today if not for her kind gentle guidance. No B.S. they have wonderful groups and supplies for the homeless to those under court order. She has stood beside me in my recovery. Just recently she suggested Ms. Rikeena a recovery and life couch for my next level of life management. I was delighted to have someone to visit me and now I can do phone groups. Spectacular service!!!!!!!Outstanding customer service!!!!Wonderful recovery groups.And a place to go to to make new friends!I was in Cope but I never received such personal and lasting relationships.My doctor is wonderful as well. I always look forward to meeting with him.This is THE place to go in times of crisis.From the receptionist to the clinical team you feel welcomed and wanted.
Response from the owner3 weeks ago
Thank you so much for sharing your personal story of success. We love to hear that La Frontera has made such a difference in your life. I will make sure to tell Jessica, Rikenna and the rest of the team! If you have any questions, please feel free to call me at 520-838-5558. ----Randy Van Nostrand, Customer Care
Alma Estrella
1 month ago on Google
1
Interpretation for Spanish speakers is not very good. The psychologist might say something very intricate to the patient and the interpreter might only interpret 30% of that. There is a huge discrepancy in communication.
Response from the owner4 days ago
Thank you for taking the time to give us a review on interpretation. We take this very seriously, and I would like to know if you would give me some more details, like where the interpreter was from. If you want to talk, please give me a call at 520-838-5558. We apreciate your input. ----Randy Van Nostrand, Customer Care

Location

Accepted Insurance

La Frontera South Tuscon – Family Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

AHCCCS

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (520) 838-3946
Building icon

502 West 29th street
Tucson AZ, 85713

Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW

Reviews of La Frontera South Tuscon – Family Center

3.09/5 (89 reviews)
5
Staff
4
Amenities
0
Meals
5
Value
5
Cleanliness
5
37
4
10
3
7
2
4
1
36

Reviews

4
IOP group

Luz for Monday IOP is awesome love her group along with Wade on Wednesdays really good guy holds a good group, both Luz & Wade are down to earth and both are incredibly helpful I always looked forward to starting the week with IOP on Monday mornings Friday group not even ... Read More

Michael M.
Reviewed on 11/26/2024
1

What is the point of making an appointment if the staff is so clueless that they forget you are supposed to come x day? Therapists and case managers look so unhappy in their job that probably their pay is not enough. Gloomy atmosphere

Reviewed on 2/18/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (87 reviews)
Tina Dugay
1 month ago
5

I have had a wonderful experience for the last three years recovering from my mental breakdown through the services of La Frontier. From my hospital stay and through my search for housing Jessica Chelbert my counselor has been there for me. Truly can't say I would be alive today if not for her kind gentle guidance. No B.S. they have wonderful groups and supplies for the homeless to those under court order. She has stood beside me in my recovery. Just recently she suggested Ms. Rikeena a recovery and life couch for my next level of life management. I was delighted to have someone to visit me and now I can do phone groups. Spectacular service!!!!!!!Outstanding customer service!!!!Wonderful recovery groups.And a place to go to to make new friends!I was in Cope but I never received such personal and lasting relationships.My doctor is wonderful as well. I always look forward to meeting with him.This is THE place to go in times of crisis.From the receptionist to the clinical team you feel welcomed and wanted.

Response from the owner1 month ago
Thank you so much for sharing your personal story of success. We love to hear that La Frontera has made such a difference in your life. I will make sure to tell Jessica, Rikenna and the rest of the team! If you have any questions, please feel free to call me at 520-838-5558. ----Randy Van Nostrand, Customer Care
Alma Estrella
1 month ago
1

Interpretation for Spanish speakers is not very good. The psychologist might say something very intricate to the patient and the interpreter might only interpret 30% of that. There is a huge discrepancy in communication.

Response from the owner1 month ago
Thank you for taking the time to give us a review on interpretation. We take this very seriously, and I would like to know if you would give me some more details, like where the interpreter was from. If you want to talk, please give me a call at 520-838-5558. We apreciate your input. ----Randy Van Nostrand, Customer Care
Deanna Pinon
1 month ago
1

Absolutely horrible service! The provider Debbie wanted to reschedule because I was 10 minutes late when I tried calling at least 20 times but no body ever answers their phone!!! The phone number they have listed on google isn t even the same as the clinic so good luck getting ahold of anybody!! What really irritates me is you can t be even 5 minutes late but yet they have you wait HOURS to see your provider. I will definitely be looking for another clinic. Very poor job la frontera and Debbie!!!

Response from the owner1 month ago
Thank you for taking the time to leave us your review. La Frontera strives to provide quality care for all our patients, and takes your concerns seriously. If you would like to talk about your experience and how we can better serve you, please give me a call, 520-429-4300. ----Randy Van Nostrand, Customer Care
SHANNON Gladen
2 months ago
5

Good service and good people make me feel at

Response from the owner2 months ago
Thank you very much for you kind words, and 5 stars, and most especially for sharing your experience. If you have any questions, please feel free to call me at 520-838-5558. ----Randy Van Nostrand, Customer Care
Anjeanine Lopez
2 months ago
5

Response from the owner2 months ago
Thank you for taking the time to generously give us 5-stars! If you have any questions, please feel free to give me a call at 520-838-5558. ----Randy Van Nostrand, Customer Care
William
3 months ago
5

My intake specialist was very professional and accommodating.

Response from the owner3 months ago
Thank you so much for your positive review. I will make sure to let the intake team know. Your opinion helps others choose the right provider for them. If you have any questions, please call me at 520-429-4300. ----Randy Van Nostrand, Customer Care
valeria Riley
5 months ago
4

I ve been here once, but so far my therapist is doing well in helping me solve my problems so far

Response from the owner5 months ago
Thank you very much for taking the time to give us a review. Feel free to ask your LFC staff for whatever you need so we can earn 5 stars. We always strive to customize care for each patient. If you have any questions, please call me at 520-838-5558. ----Randy Van Nostrand, Customer Care
elijah rivera
5 months ago
5

It was great she does an amazing job at guiding me through my trauma and identifying my trauma and what not. couldn't ask for anyone better

Response from the owner5 months ago
Thank you so much for the 5 stars, and for sharing your personal experience. La Frontera strives to provide quality care. If you have any questions, please call me at 520-838-5558. ----Randy Van Nostrand, Customer Care
Terri-emmy bird songs Watkins
5 months ago
4

la Frontera saved my life ! my group was fantastic. you get what you put into it . they taught me how to live life on life s terms. thanx la Frontera !

Response from the owner5 months ago
Thank you very much for sharing your personal experience. Your experience helps others find the right provider for them. If you have any questions, or want to tell us how we can earn that 5th star, please give me a call at 520-838-5558. ----Randy Van Nostrand, Customer Care
Matthew Tollison
5 months ago
5

IOP was amazing it was one the best things I have done for my recovery

Response from the owner5 months ago
Thank you so much for sharing your success, and the five stars. La Frontera strives to make our IOP the best in town. If you have any questions, please call me at 520-838-5558. ----Randy Van Nostrand, Customer Care
Steph A
5 months ago
5

Sisco helped me so so much!!!!! I was able to heal from a lot of trauma! He's the best!!!

Response from the owner5 months ago
Thank you so much the 5 stars, and especially for sharing your success. Your opinion helps others find the right treatment provider for them. If you have any questions, please feel free to call me at 520-838-5558. ----Randy Van Nostrand, Customer Care
Alicia Nagel
5 months ago
5

Good therapy

Response from the owner5 months ago
Thank you for the five-star review. We really appreciate you taking the time! :) If you have any questions, please call me at 520-838-5558. ----Randy Van Nostrand, Customer Care
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