KeyStone Center

2001 Providence Avenue
Chester, PA 19013

KeyStone Center PA 19013

About KeyStone Center

KeyStone Center is a treatment facility located in Chester, Pennsylvania. At this location they specialize in treating adults who are struggling with co-occurring mental health and substance use disorders. They offer medical detox and inpatient treatment. During inpatient treatment, a few of the services they offer include relapse prevention, medication management, medication assisted treatment (MAT), high risk situation/management HIV/STD education, yoga and experiential therapy. Family therapy and individual therapy are also provided. This facility accepts credit card payment and financing contracts.

During your time in inpatient care you will participate in both individual therapy and group therapy. What makes this so beneficial is the ability to discuss personal and private concerns, issues and challenges and receiving one on one treatment. This encourages you to be more vocal about your needs, advocate for yourself and learn coping skills to help you heal. This also helps you face life as it comes. While receiving care here, they will provide you the tools you need to help you move forward.

Group therapy gives you an opportunity to connect with others and also develop social skills. This helps change the way you interact with others and helps you learn communication skills. Group therapy offers that extra support and accountability with other peers while you help motivate one another.

They also offer holistic approaches to treatment that you can do on your own, like yoga. Yoga boosts your mood, reduces stress and helps with pain management. Yoga improves your mental health and encourages self care. This can help keep the focus on you and your recovery and help you manage your emotions.

While you are receiving treatment here they also discuss high risk situation/management HIV and STD education. Gaining more knowledge and education on addiction and life challenges can change your wellbeing drastically. By receiving education on prevention and also handling unpredictable scenarios, you’ll be better equipped to manage difficult situations. They also provide resources and linkage to care that you may need on your journey.

Latest Reviews

Barry Layaou
4 weeks ago on Google
3
They are not helpful at all. I went there for inpatient and their affiliated IOP. They allowed my dependent medication to lapse by not scheduling a biweekly appointment for me which would be common sense. I tried to call to get ahold of the prescriber and they would not relay a message knowing I am at risk of relapse/definitely going to go into withdrawal not having the medication. Had to go to another doctor to get the Suboxone the IOP should be prescribing me and the other Doctor wanted a verbal acknowledgement that I am no longer being prescribed meds from them and they would not offer a method to accommodate that in a timely fashion. It's a General Shit Show there.Edit:They have since accommodated my medication after this post. There are some counselors and individuals there that are great and very helpful. I wish the entire place was equally as helpful.
Response from the owner2 hours ago
Hello, Barry. Thank you for taking the time to reach out to us. We take your feedback very seriously and would like to learn more so that we can address your concerns. If you wish to speak with a representative in more detail, please visit https://keystonecenter.net/contact-us/ and provide us with your contact information. Again, thank you for bringing your concerns to our attention. We hope to hear from you soon.
Alfreda Brown
1 month ago on Google
5
My mother entered for treatment on her own and has shown so much progress during her time at Keystone. We have had multiple visits and family therapy sessions with Rasheeda as well. She s been so supportive and helpful throughout my mother s stay. My family couldn t be more grateful for her kindness and professionalism. Thank you so much for helping to establish her road to recovery and setting up her next steps as well. Our family is looking forward to amazing things from our mother and Keystone has been a huge part of that! We appreciate you all!
Response from the owner6 days ago
Hi, Alfreda. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/KeystoneCenter. Thank you again for sharing your thoughtful comments with us.
Anthony
1 month ago on Google
2
I met some great people there that really helped me through my journey. However, this facility needs a staff rehaul from the ground up. Communication between staff and patients is horrible. Concerns are not taken seriously and are swiftly dismissed. The clinical, dietary and some of the nursing staff treat patients with complete disrespect and their behavior is never acknowledged and dealt with. The majority of all staff besides a select few treat all patients like criminalistic addicts who are out to take advantage. It's a shame really. I never once felt like they had my best interests at heart. Out of all the staff, John C, George and my therapist Mike from CBT were the only ones who really understood the importance of what therapy, empathy and patience means.ThanksAnthony OrtizCompleted treatment 10/8/24 one day at a time!
Response from the owner1 week ago
Hi, Anthony. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.keystonecenter.net/contact-us/. We hope to hear from you soon.

Location

Accepted Insurance

KeyStone Center works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs specialize in providing comprehensive care for clients who choose to remain in their homes and communities during treatment. Their services may include transitional support for clients stepping down from intensive inpatient programming. Ambulatory medical detox may be provided for clients at low risk for withdrawal complications. Many programs include evening, night, and weekend services to accommodate clients who are working professionals or caregivers. Addiction counseling and life skills training are common treatment modalities.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients engaged in intensive outpatient programs (IOP) live and work in their home community while receiving frequent, high-level care. These programs offer personalized care designed to evolve with the clients' changing needs. Many intensive outpatient rehabs require a minimum of nine hours of treatment per week, but high-risk clients and those in early recovery may receive up to 20 hours of care weekly. IOP services generally include addiction counseling, recovery education, and holistic therapies, such as massage.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
Intervention services bring extensive experience to the planning and conducting of drug interventions in Pennsylvania. These experts can facilitate interventions in a sensitive manner that encourages positive outcomes. The goal of the intervention is to educate the individual about addiction and the consequences of their substance use and encourage them to get the treatment they need. Interventions can be effective with all types of drugs and alcohol addiction.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one’s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

CBT is based on the theory that learning processes play a critical role in the development of unhealthy patterns linked with mental health and substance abuse problems. It is used to help clients identify and correct problematic or destructive behaviors by applying a variety of different coping/relapse prevention skills, and evaluate and change unhelpful or self-defeating thought processes that are negatively influencing a client’s emotions or behaviors. CBT consists of a collection of methods intended to enhance a person’s self-control. Specific techniques include exploring the positive and negative consequences of self-defeating thinking or using drugs and alcohol, self-monitoring to recognize drug cravings early on and to identify high-risk situations for use, and developing strategies for coping with and avoiding high-risk situations and the desire to use.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Addiction does not operate in a vacuum. It is a problem that very much impacts not only the addict but also anyone who cares about the addict. It is important, therefore, to treat not only the addict but the entire family. KeyStone Center’s Family Therapy Program offers patients and their families a chance to work on family issues while the client is in treatment. Family members are given an opportunity to discuss how the addiction has impacted the family and issues that may have been “swept under the rug” are brought out and clarified. Patients are offered support before, during, and after the family sessions by means of group and individual therapy.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing is a person-centered, collaborative, form of guiding to elicit strategies for change, by helping people explore their ambivalence toward dealing with problems and resolving this uncertainty. Motivational interviewing acknowledges and accepts the fact that people who need to make changes in their lives approach counseling at different levels of readiness of change. It provides a non-judgmental and non-confrontational approach used to increase a person’s awareness of a problem’s cause, its risks, and its impact on their lives.

Amenities

  • basketball iconBasketball Court
  • recreation iconRecreation Room
  • weight iconGym
  • spa2 iconYoga Studio
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (800) 558-9600
Building icon

2001 Providence Avenue
Chester, PA 19013

Edited by:
Kerry Nenn, BSW

Reviews of KeyStone Center

3/5 (115 reviews)
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Reviews

2.5

If you want to feel as though you’re in prison, degraded and treated like trash then go to keystone. Alot of the staff have this power trip I’ve never experienced anything like it. There’s patients having sex constantly and there was a young 24 year old woman staff fli ... Read More

Reviewed on 1/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Barry Layaou
4 weeks ago
3

They are not helpful at all. I went there for inpatient and their affiliated IOP. They allowed my dependent medication to lapse by not scheduling a biweekly appointment for me which would be common sense. I tried to call to get ahold of the prescriber and they would not relay a message knowing I am at risk of relapse/definitely going to go into withdrawal not having the medication. Had to go to another doctor to get the Suboxone the IOP should be prescribing me and the other Doctor wanted a verbal acknowledgement that I am no longer being prescribed meds from them and they would not offer a method to accommodate that in a timely fashion. It's a General Shit Show there.Edit:They have since accommodated my medication after this post. There are some counselors and individuals there that are great and very helpful. I wish the entire place was equally as helpful.

Response from the owner4 weeks ago
Hello, Barry. Thank you for taking the time to reach out to us. We take your feedback very seriously and would like to learn more so that we can address your concerns. If you wish to speak with a representative in more detail, please visit https://keystonecenter.net/contact-us/ and provide us with your contact information. Again, thank you for bringing your concerns to our attention. We hope to hear from you soon.
Alfreda Brown
1 month ago
5

My mother entered for treatment on her own and has shown so much progress during her time at Keystone. We have had multiple visits and family therapy sessions with Rasheeda as well. She s been so supportive and helpful throughout my mother s stay. My family couldn t be more grateful for her kindness and professionalism. Thank you so much for helping to establish her road to recovery and setting up her next steps as well. Our family is looking forward to amazing things from our mother and Keystone has been a huge part of that! We appreciate you all!

Response from the owner1 month ago
Hi, Alfreda. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/KeystoneCenter. Thank you again for sharing your thoughtful comments with us.
Anthony
1 month ago
2

I met some great people there that really helped me through my journey. However, this facility needs a staff rehaul from the ground up. Communication between staff and patients is horrible. Concerns are not taken seriously and are swiftly dismissed. The clinical, dietary and some of the nursing staff treat patients with complete disrespect and their behavior is never acknowledged and dealt with. The majority of all staff besides a select few treat all patients like criminalistic addicts who are out to take advantage. It's a shame really. I never once felt like they had my best interests at heart. Out of all the staff, John C, George and my therapist Mike from CBT were the only ones who really understood the importance of what therapy, empathy and patience means.ThanksAnthony OrtizCompleted treatment 10/8/24 one day at a time!

Response from the owner1 month ago
Hi, Anthony. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.keystonecenter.net/contact-us/. We hope to hear from you soon.
Eric Moore
1 month ago
5

I give this place 5 stars hands down! The family Therapist Ms. Rasheeda LOVED HER she was so professional down to earth had a great Spirit. So glade I had the opportunity to meet such a wonderful person who really gets this thing called life! Again 5 stars thanks again! Ms. Rasheeda!

Response from the owner1 month ago
Hello, Eric. So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
Christopher Carminati
2 months ago
5

I give this place 5 stars because the impact they had left on me and my life.I tried to be the best patient but we all know the truth, I'm a pos as a person detoxing and they still handled me like a human.They kept me outta jail and the doors were all always open if I needed them.It's the first place I recommend if someone is in need of treatment.Thank you guys for all your done for your community.Glad to be alumni to the wonderful place.

Response from the owner2 months ago
Hi, Christopher. Thank you for taking the time to share your feedback with us. We greatly appreciate the kind words and wish you all the best. Take care!
Jerz Cannon
2 months ago
3

Im Briana C. I was in keystone may 15-june 12 when I first got there it was very chaotic for me I wanted to leave but I realize god put me there to teach me how to deal with chaotic environments. Ms.A Ms Rasheeda Ms.T were very nice employees to me. Even miss L from NY. I also got to meet the CEO when I had a concern to talk to the director about my aftercare and she told me she loved the way I cane respectfully and expressed my concern. It felt so good to get a compliment from her. I didn't think I would stay there even 2 days but I completed and go my key. We even did karaoke every Saturday which was fun. I realized you make your experience in places based on how you adapt and handle things. The staff loved me because I respected everyone and never caused trouble. Today I am 6 months clean.

Response from the owner2 months ago
Hi, Briana. Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you are well!
Dekeshia Anderson
2 months ago
5

My family member was in need of treatment and we literally stumbled across Keystone Center. We took advantage of the family counseling there and it was phenomenal. I am completely satisfied with the treatment my love one is receiving and the motivation they are giving . Rasheeda the family therapist was absolutely wonderful very professional straight to the point of what we need to do, we are currently following her Direction and seeing much growth in our loved one and is very thankful.Thank you for all the help.

Response from the owner2 months ago
Hi, Dekeshia. It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you and your loved one are doing well!
Leta Batdorf
3 months ago
5

Ms Rasheida was very professional and compassionate with my husbands recovery. What she is doing for her patients is truly amazing. Thank you for the time and support that you invested in our family. You made the impossible possible for us. Thank you so much again.

Response from the owner3 months ago
Hi, Leta. Thank you for taking the time to share your feedback with us! Kind words such as these are held very dear to our hearts, so we will be sure to pass your comments along. We hope you and your husband are doing well, and thank you again!
Brad Levy
3 months ago
5

I've been clean 10 years since I left here.

Response from the owner3 months ago
Hi, Brad. It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
Rachel Lathan
3 months ago
4

Keystone truly saved my life... I came to keystone so incredibly broken and sick and hurting. I barely remember my first couple weeks there. I do remember the compassion from the staff, especially the nurses and my counselor. I felt heard and seen every day. Thank you for helping me so much!

Response from the owner3 months ago
Hi, Rachel. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/KeystoneCenter. Thank you again for sharing your thoughtful comments with us.
Kerry Hickok
4 months ago
5

The staff are caring, professional and knowledgeable. Keystone Center provides a phenomenal service to the community!

Response from the owner4 months ago
Thank you for your thoughtful comments, Kerry! We are so glad that you found our staff to be supportive and friendly. We appreciate the kind words and we hope you are doing well!
Cathryn Ogden
4 months ago
5

Best team of people!

Response from the owner4 months ago
Hi, Cathryn. We think we have an incredible staff too! It's always nice to see messages like this. We hope you have a great day.
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