Jefferson Cherry Hill Hospital

2201 Chapel Avenue West Cherry Hill, NJ 08002
DetoxInpatientOutpatient
Kennedy University Hospital NJ 8002

About Jefferson Cherry Hill Hospital

Jefferson Cherry Hill Hospital, located in Cherry Hill, New Jersey is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention.

Specialty rehab programs at Jefferson Cherry Hill Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Jefferson Cherry Hill Hospital has received accreditations from the state of New Jersey and The Joint Commission.

Latest Reviews

Stephen Reese
4 days ago on Google
2
Very disappointing came here and waited 4 hours to do a urine sample I have kidney stones doctor was preoccupied with other things the nurse was very miserable. I got my test results online before the doctor came and told me what they were.
Response from the owner1 day ago
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you'd be willing to provide more feedback, please reach out to us at Jefferson.Advisor@jefferson.edu or 215-503-4699 so we can assist you further.
Liya Medallon
1 week ago on Google
1
No one answers the phone, very long holds when they do. Hard to get in touch with supervisors. Kept getting transferred to different departments having to explain the same things to each. Staff are unaware and uninformed of procedures when it comes to service academy appointments. Took weeks to schedule appointment. Most unorganized facility I ve encountered. Really unfortunate because the technician was great once I actually went to the appointment. Bad customer service, good in-person care.
Response from the owner5 days ago
Thank you for taking the time to leave us feedback about your experience. Please contact us at Jefferson.Advisor@jefferson.edu or 215-503-4699 so we can address the issue.
Bill Schaefer
3 weeks ago on Google
5
Fast service
Response from the owner2 weeks ago
We're glad to hear you enjoyed your visit. We hope to be of service to you again in the future.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
A program offered days and evenings that runs for approximately three-and-a-half-hours. Patients attend a combination of psycho-educational and psychodynamic groups. Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school).
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
inpatient iconInpatient
They offer two acute levels of care (the Short Term Care Facility and the Open-Side) at the West Pavilion at Kennedy - Cherry Hill, a 35-bed inpatient psychiatric unit. Each level offers individually tailored treatment plans for adult patients. The treatment team includes board certified psychiatrists, residents, interns, nurse clinical specialists, RNs, dance, movement and art therapists, social workers and mental health technicians.
aftercare iconAftercare Support
Clients in a rehab aftercare program have typically completed detox and intensive inpatient and are medically stable. These programs are designed to address addiction recovery as a life-long process. Outpatient counseling and recovery education are typically categorized as drug rehab aftercare, but many clients continue to receive support after being discharged from formal outpatient treatment. Case managers and recovery teams facilitate clients' access to peer coaching, career counseling, 12 step program induction, and related services.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in New Jersey is the process of addressing the complex issues involved with addiction. Challenges are identified and addressed through individual and group counseling. Participants learn how to manage these issues without the use of substances.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. The Dual Diagnosis Intensive Outpatient program designed to specifically address each patient's co-occurring mental health and substance abuse issues. Patients are taught tools for relapse prevention and recovery from addiction as they progress in their recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing helps clients find their motivation to change. It can be an effective method to work with clients who are angry or hostile or feel insecure about their ability to make changes in their lives. It is often used during addiction treatment or to manage physical health conditions.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Building life skills allows you to demolish negative patterns of behavior and build new, healthy patterns. By building new thought processes, coping strategies, and behaviors, you establish a solid foundation for recovery.

Nutrition therapy is more than a simple meal plan during rehab. It's designed to facilitate a faster recovery by giving your body the nutrients it needs to heal. It aids in strengthening your systems and giving you the energy you need for daily functioning and success in other therapies.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

For best results, nicotine replacement therapy (NRT) should be combined with other methods to quit smoking. While NRT addresses physical dependence, other quit program elements are necessary to address emotional and mental dependence. Together, these supports can help you successfully quit tobacco for good.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Dr. William Murray, DPM

Director

Brian W. Jone

President & CEO

Michelle Conley, DNP, MBA, RN, NEA-BC

Senior VP & Chief Nursing Officer

Diane Juliano, DNP, MBA, RN, NEA-BC, FACHE

Chief Nursing Officer

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: New Jersey

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (856) 488-6500
Building icon

2201 Chapel Avenue West
Cherry Hill, NJ 08002

Reviews of Jefferson Cherry Hill Hospital

2.5/5 (386 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (386 reviews)
Stephen Reese
4 days ago
2

Very disappointing came here and waited 4 hours to do a urine sample I have kidney stones doctor was preoccupied with other things the nurse was very miserable. I got my test results online before the doctor came and told me what they were.

Response from the owner3 days ago
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you'd be willing to provide more feedback, please reach out to us at Jefferson.Advisor@jefferson.edu or 215-503-4699 so we can assist you further.
John Miller
5 days ago
1

Response from the owner3 days ago
We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at Jefferson.Advisor@jefferson.edu or 215-503-4699 when you have an opportunity.
Liya Medallon
1 week ago
1

No one answers the phone, very long holds when they do. Hard to get in touch with supervisors. Kept getting transferred to different departments having to explain the same things to each. Staff are unaware and uninformed of procedures when it comes to service academy appointments. Took weeks to schedule appointment. Most unorganized facility I ve encountered. Really unfortunate because the technician was great once I actually went to the appointment. Bad customer service, good in-person care.

Response from the owner1 week ago
Thank you for taking the time to leave us feedback about your experience. Please contact us at Jefferson.Advisor@jefferson.edu or 215-503-4699 so we can address the issue.
Bill Schaefer
3 weeks ago
5

Fast service

Response from the owner3 weeks ago
We're glad to hear you enjoyed your visit. We hope to be of service to you again in the future.
Robert Wright
4 weeks ago
3

Response from the owner3 weeks ago
Thank you for taking the time to leave us a review. We would like to have a better understanding about your experience. Please reach out to us at Jefferson.Advisor@jefferson.edu or 215-503-4699 at your earliest convenience
Laura O'Sullivan
1 month ago
1

Absolutely would NEVER EVER recommend this place to anyone. If you need to see urology go elsewhere immediately!

Response from the owner1 month ago
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to speak with you more regarding this matter. Please reach out to us at Jefferson.Advisor@jefferson.edu or 215-503-4699. We look forward to hearing from you.
Roberto Gonzalez Jr
1 month ago
1

I am extremely disappointed and upset by the treatment I received at jefferson. From the moment I arrived, it was clear I was being profiled and unfairly scrutinized, which is absolutely unacceptable.Not only was I approached and questioned unnecessarily, but I was also asked personal questions about my son and his home life so while I was being interviewed by one doctor while the other nurse was speaking to my son who is 13 without supervision in private. It felt like I was being interrogated for no reason other than someone s assumptions about me.To make matters worse, the nurses were openly side-eyeing me throughout the interaction, making me feel judged and unwelcome. The lack of professionalism and respect was staggering.No one should be made to feel this way, especially in a setting where trust and care should be prioritized. This experience was humiliating and hurtful, and I expect better from this hospitalI sincerely hope that management takes action to address this behavior, including proper staff training to ensure no one else has to endure this kind of discrimination. Until I see meaningful changes, I will not be returning.

Response from the owner1 month ago
Thank you for taking the time to leave us feedback about your experience. Please contact us at Jefferson.Advisor@jefferson.edu or 215-503-4699 so we can address the issue.
Patty Laute
1 month ago
5

Response from the owner1 month ago
It's always our goal to provide a good experience! Thank you so much for your high rating!
Joe McCull
1 month ago
5

Had a colonoscopy on 11/5/24 @ 6:30am, with Dr. DiMarino. From walking into this spotless hospital, I was greeted warmly by all the staff I came into contact with. Procedure was quick and painless. Dr. DiMarino and his staff couldn t do enough for my comfort. Much faster than Jefferson in Center City. Just a smaller volume of patients. Very organized and again, every member was friendly and cared. If you ever have GI problems, you won t find a more caring or smart doctor than Dr. DiMarino with a bedside manner second to none!

Response from the owner1 month ago
We're happy to hear you had such a positive experience with our team!
Sheryl Hand
2 months ago
1

Dr. Gordon Brown spoke with my mother on October 18, 2024 and explained she had stage 3 bladder cancer to my sistersbased on films from September 25th. He saw her in October. There was no further examination or ultrasound performed to confirm her current status. He did not explain any differences in her time between September and October and the drainage of her Foley bag or her nephrostomy bag. This Dr. Gordon Brown, DO did not not recommend changing the Foley catheter. He dismissed her like she was annoying him. Is this the poorly maintained doctor/patient communication accepted by your facility?

Response from the owner2 months ago
We would like the opportunity to address your concerns. Please reach out to us directly at Jefferson.Advisor@jefferson.edu or 215-503-4699 when you have a chance. Thank you, and we look forward to hearing from you.
Ashley
2 months ago
1

Today I visited Jefferson ER in Cherry Hill for shortness of breath, along with a few other symptoms. I was brought in by a friend who advised me I had collapsed upon arrival due to weakness. It seemed like forever until someone bought out a wheelchair, even after making eye contact and SEEING I was in need of one. The waiting room was very crowded and the smell was absolutely horrendous. Someone apparently relived themselves in the waiting room and the cleaning staff did not clean it until another patient in the waiting room, went up to the front desk to request to have it cleaned up.Upon intake at triage, the staff was not very friendly, and one of the techs rolled their eyes at me. After another two hours of waiting in the waiting room, I was finally brought back and seated in the hallway on a stretcher while there were two other rooms open. I understand an ER can be very busy and rooms are based on priority and need, however the way I was treated in JEFFERSON ER, I will never return, I rather drive to Virtua. Three nurses were unable to stick my veins even after I advised them that I am a hard stick and they usually use the Ultrasound to see my veins; they completely disregarded me, especially the third person that stuck me. She was nasty after she unsuccessfully did not get my vein, she stormed off( she also blew that vein btw, one of the biggest veins that I had to offer). When I told her she was fishing with the needle in my hand, she denied it even though I COULD SEE HER DOING IT!The attending doctor hardly gave me a chance to speak, I felt rushed and overwhelmed by the fast rapid questions when I m already in distress. While I m trying to explain myself, I can hear him huffing and puffing - very inconsiderate and unprofessional. When I advised one of the nurses of what could be the issue, she said uh huh .They also documented the WRONG height and weight. I did not give them that information that was documented, I have no clue where they obtained some of those vitals from. What if medication needed to be prescribed and you had the wrong vitals? They documented that they administered saline, they DID NOT. They did not do anything to me or for me aside from an EKG which I never received the results of. And my insurance SHOULD NOT BE BILLED FOR SERVICES NOT RENDERED!!I felt like I did not matter. They were not able to draw my blood. They were not able to put in an IV and they expected me to just sit there while not one nurse or doctor advised me of what the next steps would be or what they were going to do since they were unable to do either task prior.I will be following up with my own doctors( not affiliated with Jefferson) because the care that I receive that Jefferson today, I will not refer anyone to go to Jefferson ER. I will not be back to Jefferson ER. It was an absolute awful ER experience. I m so disappointed in that treatment I received today.Additionally, nurses shouldn t be able to cover up their last names on their badge. If I am being treated by you, I should be able to see your full name for reference.FYI - staff should be very mindful when making jokes or talking about patients. You never know who is listening!

Response from the owner2 months ago
Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you'd be willing to provide more feedback, please reach out to us at Jefferson.Advisor@jefferson.edu or 215-503-4699 so we can assist you further.
trau con
2 months ago
5

My wife got a knee replacement surgery at the hospital. I thought the hospital is great. The communication process is top notch. I was in constant of update about my wife's status. The surgery was done by a great surgeon, Dr. Michael Harrer. Both nurse Kevin and Patient care specialist Ashley were very helpful on assisting my wife. The hospital is very clean and inviting. The overall experience tells me that if we were in need of any critical medical help, we would definitely go here instead of our local hospital in Galloway, NJ.

Response from the owner2 months ago
Thank you for sharing your wife's positive experience!
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