Kaiser Permanente West Covina Behavioral Health Offices

1511 West Garvey Avenue North
West Covina, CA 91790

Kaiser Permanente CA 91790

About Kaiser Permanente West Covina Behavioral Health Offices

Kaiser Permanente offers drug and alcohol recovery in West Covina, California. They focus on providing treatment through a whole person approach with evidence based care. They offer outpatient (OP) and inpatient (IP) programs. In addition to these programs, patients can access medication assisted treatment (MAT), self care tools and connections to recovery resources. Addiction treatment is available to adults and adolescents.

The facility is staffed with addiction medicine physicians, certified alcohol and drug counselors and other qualified professionals. Staff members are available to talk to clients and help connect them to an appropriate level of care.

One thing that I really admire about this location is its approach to providing personalized care. They change a client’s plan as their needs change. They continually ask questions of their clients, interpret their feedback through various tools, and make adjustments as a result.

An additional thing that stands out about Kaiser Permanente is the self care tools they offer. All clients can access self care apps to assist them with mindfulness and meditation. These health practices can help with conditions that may be a cause of substance abuse, such as depression and stress.

Their programs provide clients with drug education and individual and group therapy. In counseling, patients are given guidance on the reasons behind their alcohol and drug use. They learn to develop new coping strategies to help prevent them from using substances. All inpatient and outpatient programs clients participate may involve self help meetings, peer support meetings, and therapy. Kaiser Permanente will also help clients with accessing recovery housing options and other resources as needed.

Latest Reviews

Chase Allen
7 months ago on Google
1
Service at Kaiser has been going down hill. If you're not a current member they don't even want to give you your medical information. I guess I will not be coming back to Kaiser Permanent anymore.
Evelyn Timora
1 year ago on Google
4
Response from the owner2 weeks ago
Thank you, Evelyn!
derek Huang
1 year ago on Google
5
Very good service and comfortable.

Location

Accepted Insurance

Kaiser Permanente West Covina Behavioral Health Offices works with several private insurance providers and also accepts private payments when possible, Please contact to verify your specific insurance provider.

Call now to check and verify your insurance

800-985-8516
Question iconWho Answers?

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-step icon12-Step
Participants engaged in 12 step programs receive intensive peer coaching (sponsorship) and community support. Spiritual development as a means of achieving psychological and emotional healing and growth is the cornerstone of 12 step recovery, but religious affiliations are not required. Meetings are free, anonymous, and open to the public, though specialized formats are available, including groups for seniors, teens, and family members. Evening, night, and day meetings are conducted year-round in most communities.
heart-hands iconIntervention Services
When an individual is in denial about their substance use disorder, their loved ones may organize a drug intervention in California. This effort involves gently but assertively confronting the individual about their substance use and sharing how it has affected those who care about them. A professional interventionist may also attend this gathering. Their expertise with intervention services can prove helpful in guiding the conversation to a positive result.
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) is an intensive form of outpatient treatment where clients meet during the day and return home in the evening. PHP treatment doesn't require 24-hour care and often serves as an alternative to inpatient hospitalization or a step-down after a residential program. With PHP treatment, you can receive daily support for 6 to 8 hours which includes evidence-based therapies and medication management. The cost of PHP treatment typically varies but averages 90 days.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.

Clinical Services

Cognitive behavioral therapy in California is a method that therapists often use for the effective treatment of substance use disorders. It is based on the principle that substance abuse stems from unhelpful ways of thinking and patterns of behavior, which can be changed by helping the individual learn better ways of coping.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual therapy for drug addiction includes a customized treatment plan that considers your history and life circumstances. During your therapy sessions, the therapist helps you uncover underlying issues and triggers for addictive behavior that support a holistic approach to recovery.

For clients who are struggling with ambivalence toward change, motivational interviewing in California can help strengthen their commitment to change. Using a conversational method, the therapist helps you explore your motivations and empowers you to make the changes you desire.

Trauma therapy is a structured approach used by therapists to help you heal from a past traumatic event. Your therapist works with you to identify the traumatic memory and process the information so you experience emotional healing and a sense of safety and stability.

The goal of couples therapy in California is to strengthen the couple's relationship. The therapist may take one or more approaches to counseling which may include the Gottman method, emotionally focused therapy, behavioral therapy, and psychodynamic couple's therapy.

Family therapy offers a platform for members to have an open dialogue about the challenges that addiction has placed on the family unit. Through guided sessions, therapists can help families develop healthy communication skills and address unresolved issues. By working together toward a common goal, they help to support their loved one's sobriety.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (626) 960-4844
Building icon

1511 West Garvey Avenue North
West Covina, CA 91790

Edited by:
Peter Lee, PhD

Reviews of Kaiser Permanente West Covina Behavioral Health Offices

4.1/5 (13 reviews)
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Reviews

Overall Experience
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Reviewer

Google Reviews

4.1 (13 reviews)
Chase Allen
7 months ago
1

Service at Kaiser has been going down hill. If you're not a current member they don't even want to give you your medical information. I guess I will not be coming back to Kaiser Permanent anymore.

Evelyn Timora
1 year ago
4

Response from the owner1 year ago
Thank you, Evelyn!
derek Huang
1 year ago
5

Very good service and comfortable.

Ryan Russell
5 years ago
5

Satoshishun Itsuki
7 years ago
2

If you're serious and thinking getting a treatment here, I'm telling everything gonna be doubtful. Therapists and Psychologists are required highly in socialization, aren't them? Allow me to be nice and polite, the psychologists and therapists there really need some more training to acquire the necessary skill thus they can avoid put me into a Kafkaesque situation, Gosh! And, Maria, would you not response to me so I wouldn't get a notice on my account?

Fernando Fisogni
7 years ago
5

This place and its service is incredible, very attentive and fast, there are delays but it is normal due to the amount of people there are!!!

Patricia Carlin
7 years ago
5

This dept is awesome! Has helped our entire family. Above and beyond! Unfortunately, most people post when things go wrong. I have experienced Awesome doctors and therapists. Both for myself, my son and as a family. Lisa Bright is incredibly caring and will follow up on any concerns you have. If a therapist, program or doctor is not the right fit, please speak up, they can be changed.

Response from the owner7 years ago
Hi Patricia, this is Maria. Thank you for the nice review and sharing about your experience(s). I will forward it to our leadership team.
Nicole Ponomaroff
7 years ago
5

Andres Martinez
7 years ago
5

Ana De La Torre
7 years ago
5

Bill R. - So Cal
8 years ago
5

I take a great mindfulness class here!

Response from the owner8 years ago
Hi Bill, this is Maria. Thank you for sharing.
Gilbert Medina
9 years ago
1

Incompetent Dept. 2nd time we show up for appointment and they claimed they cancel because mistakes were done by the scheduler. Computers don't make mistakes, I want the Dep Head on a stick.

Response from the owner9 years ago
Hi Gilbert, this is Maria. I am sorry to hear about your recent experience. I have forwarded your feedback to the manager. If you would like to share more information or need assistance, please email me at KPBaldwinPark@kp.org
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