Journey Mental Health Center

Madison, Wisconsin

49 - 25 Kessel Court
Madison, WI 53711

(608) 280-2720

About Journey Mental Health Center

Journey Mental Health Center, located in Madison, Wisconsin is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention.

Specialty rehab programs at Journey Mental Health Center include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

Journey Mental Health Center has received accreditations from CARF, SAMHSA, and the state of Wisconsin.

Dollar icon Payment Options

  • self-pay iconSelf-pay options
  • medicare iconMedicare
  • shield-cross iconPrivate insurance
  • medicaid iconMedicaid

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

User icon Programs

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

Shield icon Insurance

Our Policy: Journey Mental Health Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Group Health Cooperative
Quartz
The Alliance

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 245211

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Wisconsin

Phone icon Contact

Phone icon (608) 280-2720
Building icon

49 - 25 Kessel Court
Madison, WI 53711

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Get Help Now - 414-295-9478
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Reviews

1.99 (67 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (66)
Accomodations & Amenities
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

I feel like this place has brought me so many more mental issues! I don't recommend it unless you're looking to get more mental problems then enjoy!

Reviewed on 2/22/2019
Overall Experience
Date Submitted

Google Rating

Dean Onken
1 month ago
1

This place is a joke

Response from the owner1 month ago
Hi Dean, Thank you for taking the time to review our services. We would appreciate hearing more so that we can work to make improvements. We encourage you to contact our Client Rights Specialist at 608-280-2415. Your experience matters and we would love to hear more from you. Take care and thank you!
Jess Burns
2 months ago
4

Raja vegi
2 months ago
1

Ben C.
4 months ago
1

The worst program you could imagine. Run by psychopaths...They are guilty of gang stalking me. It's a newer crime that is hard to prove. Organized stalking and harassment with remote technology...And coercion...

Response from the owner4 months ago
Hi Ben! Thank you for the reivew. We are so sorry this has been your experience. If you are a Journey client, please contact our Client Rights Specialist. They can be reached at (608) 280-2632. Thank you and take care.
John Brazil
6 months ago
2

Response from the owner6 months ago
Thank you John for taking the time to give us a review!
Laura
7 months ago
1

Make it difficult to schedule telemed appointments and require that you work around the providers schedule, not considering what patient schedules look like. Also, they don't have patient portal so I can't even see my chart notes. Provides little to no help to those is desperate need of mental health assistance.

Response from the owner7 months ago
Thank you Laura for taking the time to share your feedback with us. Your input helps us improve our services. I understand your frustration regarding the absence of a patient portal and the challenges associated with scheduling appointments around our provider's availability. Our electronic health record does have a portal and we are working with our vendor to better address the end-user needs. We are excited about being able to improve this type of access to our consumers in the near future. In terms of prescriber availablility we, like many other healthcare agencies, are experiecing staff turnover and are actively working to improve this. Thank you again for your review.
Alex Sullivan
8 months ago
5

I am not sure why there are so many less than stellar reviews here. I had a traffic citation that required me to get a drivers safety plan and clinical assessment here, and they took incredible care of me. The young woman that I was assigned to took so much time to really understand me and take care of everything the way it needed to be done. She was beyond amazing and I suggest that if you have to come through here that you request her by name. Her name is Ashley R. Newell, and she is just wonderful in every way. I wish she could know how much I appreciate her. Also, Sherri L. Schroeder helped get me squared away and point me to where I needed to go when I was completely lost in the sauce. I wish there was some way that this review could reach them. Long story short though, if you need ANYTHING, reach out two these two women, because they are absolute professionals and experts in the subject matter that they practice.

Response from the owner8 months ago
Thank you Alex for a stellar review! We so appreciate your kind words and feedback. I'm so glad that the team at the Clinical Assessment Unit were able to help you out. I will share your kind words with them. Take care and thanks again Alex!
Misc Account
9 months ago
1

The nurse, Diane, is super condescending and rude. Someone calling might be in a crisis, and her attitude could lead them to harm themselves. I can handle it, but it's irritating. I've contacted her multiple times, and she is always like this. I no longer go here, but Diane's attitude and phone etiquette needs adjusting. I used to work in healthcare in hospitals, so I understand it's a frustrating field, but when you're dealing with mental health patients, you need to have some empathy and at least have a neutral tone.I liked my old psychiatrist, but I got switched to another one. I saw that one once, and then I got a letter that they were retiring two weeks after I saw them.

Elizabeth Rana
10 months ago
1

Response from the owner10 months ago
Thank you for your review Elizabeth Rana. We would love to hear more. I encourage you to contact our Client Rights Specialist at t (608) 280-2632 so we can learn more about your experience. Doing this will assist us with our service delivery. Thank you.
Cheyanne Bodenstein
11 months ago
1

Absolutely terrible. Staff is rude and doesn t communicate clearly. If there was another place to go in Dane county I would in a heartbeat. Condescending and terrible people to have for a job that wants to help people. More like take advantage.

Response from the owner11 months ago
Hi Cheyanne, Thank you for bringing this matter to our attention. I m very sorry we failed to meet your expectations. I encourage you to contact our Client Rights Specialist so that we can learn more about what happened. They can be reached at (608) 280-2632. Thank you.
Samantha White
11 months ago
1

I have been working with Emily Hamm and today 10/19/2023 she told me I had to choose DBT or she could no longer work with me. What kind of therapist says that? I have been dealing with a defiant kid who is completing out of control and everyone I have been working with has turned against me. These people are extremely unprofessional

Hayley pfeifer
1 year ago
1

DO NOT COME HERE!!!What kind of Dr you hsvr working here. I came to this place seeking help and I have been through 11 Psychiatrist and 14 therapist. All left after one maybe 2 visits. My psyc literally told me there is no hope for me and lied to my other Dr's about things. I'm not kidding my appointments with her were less and 10 minutes each time and she still gets paid for the full hour. My care coordinator and her supervisor advised me to go elsewhere because they agreed that that I was not receiving the care I needed. How do you call a person who turned to you for help Dr jackle and Mr hide

Response from the owner1 year ago
Hi Hayley, Thank you for your feedback. We encourage you to contact our Client Rights Specialist so that we can learn more about what happened. They can be reached at (608) 280-2632. Thank you.
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